Home · 2016 Hyundai Tucson Fuel Cell · Complaints

What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,536)Crash / fire / injury (36)Transmission & drivetrain (498)Engine (372)Body & structure (220)Electrical system (200)Latches & locks (156)Speed control (104)Fuel system (54)Brakes (48)Visibility & wipers (40)Lights (28)

Newest first · 1,536 complaints · page 32 of 62

Mar 3, 2021Body & structure

REAR DRIVER DOOR STOPPED OPENING FROM INSIDE AND OUTSIDE EVEN THOUGH THE HANDLE MOVES FREELY AND THE LOCKS ARE FUNCTIONING (CHILD SAFETY IS NOT ENGAGED). A FEW MONTHS AFTER THAT DOOR STOPPED WORKING THE FRONT PASSENGER DOOR OUTSIDE HANDLE FAILS TO OPEN 9 TIMES OUT OF 10 BUT LOCKS STILL FUNCTION. EVERYTHING ELSE ABOUT THE DOORS WORK FINE AND THERE HAS BEEN NO TRAUMA TO THE VEHICLE.

NHTSA ODI 11398994

Mar 2, 2021

CHILD SAFETY LOCK SWITCH NOT OPERATIONAL ON PASSENGER REAR SEAT. CANNOT OPEN THE DOOR FROM INSIDE OR OUTSIDE. CANNOT OPEN DOOD TO CHANGE SWITCH POSITION

NHTSA ODI 11398692

Mar 2, 2021SteeringBody & structure

THE VEHICLE IS LESS THAN 5 YEARS OLD AND I WAS TOLD THE STEERING COLUMN NEEDS TO BE REPLACED. IT CLICKS WHEN EVER THE STEERING WHEEL IS TURNED. I WAS TOLD IT IS FINE TO DRIVE IT UNTIL I GET IT REPAIRED BUT AFTER READING WHAT COULD HAPPEN THAT DOESN'T SEEM TRUE. I HAVE HAD THE BACK PASSENGER DOOR LATCH REPLACED BECAUSE IT WOULDN'T OPEN FROM THE INSIDE OR OUTSIDE. NOW TO OPEN MY FROM PASSENGER DOOR YOU HAVE TO PULL THE DOOR HANDLE 3 TIMES TO GET IT TO OPEN. MY DRIVERS SIDE DOOR WON'T OPEN FROM THE OUTSIDE. AND THE DRIVERS SIDE WINDOW WILL GO UP AND DOWN WHEN TRYING TO PUT JUST UP OR DOWN.*DT*JB

NHTSA ODI 11398745

Mar 2, 2021Transmission & drivetrainElectrical systemLights

ORIGINALLY WHEN I PURCHASED MY CAR I COMPLAINED TO THE DEALER ABOUT MY RADIO GOING BLACK AND THEY CLAIMED IT WAS DUE TO THE COLD AND BRUSHED IT OFF. NOW RECENTLY I HAD THE SAME ISSUE BUT NOW AS I WAS DRIVING STRAIGHT ON THE HIGHWAY ALL OF THE LIGHTS ON THE DASH KEEP FLICKERING ON AND OFF TELLING ME TO CHECK EVERY SYSTEM. MY CAR SIGNALS/HAZARDS WILL NOT WORK. SPEEDOMETER WILL NOT WORK ALONG WITH BLIND SPOT RECOGNITION AND OTHER THINGS.

NHTSA ODI 11398815

Feb 28, 2021Electrical system

MY BACK PASSENGER DOOR LOCK ACTUATOR IS FAILING. I AM UNABLE TO OPEN MY DOOR FROM THE INSIDE OR OUTSIDE AFTER THE DOOR HAS BEEN LOCKED. ONCE YOU HIT THE UNLOCK BUTTON, THERE IS A TINY PART IN THE LOCK ACTUATOR THAT IS NOT FULLY RETURNING TO THE LEFT WHICH LEAVES THAT SPECIFIC DOOR STILL LOCKED. IT TAKES SEVERAL PULLS/PUSHES ON THE DOOR TO GET IT OPEN AGAIN AND SOMETIMES IT CAN TAKE DAYS BEFORE I CAN GET IT TO OPEN AGAIN. MY HUSBAND WAS ABLE TO TAKE THE DOOR PANEL OFF TO SEE THE FUNCTIONALITY OF THE ACTUATOR AND WAS ABLE TO SEE THE PART WAS FAILING WHEN HE WOULD TRY TO UNLOCK THE DOOR WITH THE KEY FOIB/UNLOCK BUTTON. BASED ON MY RESEARCH THIS IS A KNOWN ISSUE WITH HYUNDAI TUCSONS BUT HYUNDAI HAS NOT ISSUED A RECALL AND WILL CHARGE A DIAGNOSTIC FEE OF $100 PLUS COST OF LABOR AND PART TO REPAIR. THIS IS A SERIOUS SAFETY CONCERN FOR MY PASSENGERS AND SHOULD BE AN ISSUE HYUNDAI MAKES RIGHT. THIS ISSUE IS OCCURRING REGARDLESS IF MY VEHICLE IS RUNNING OR NOT.

NHTSA ODI 11398294

Feb 25, 2021

THE DOOR LOCKING MECHANISM IS FAULTY. I AM UNABLE TO OPEN A PASSENGER DOOR FROM THE OUTSIDE OR THE INSIDE, REGARDLESS OF CHILD LOCK POSITION. I HAVE TWO CHILDREN, A 2 YEAR OLD AND A 7 MONTH OLD. THE FAULTY PART IS A WIDESPREAD ISSUE AMONG TUSCON'S AND IN THE EVENT OF A CRASH OR A VEHICULAR FIRE, I WOULD BE UNABLE TO ACCESS MY CHILD BECAUSE THE DOOR WOULD NOT OPEN.

NHTSA ODI 11397977

Feb 24, 2021Electrical systemBody & structure

THE REAR DRIVER DOOR IS STUCK CLOSED NO MATTER WHAT I DO. AFTER LOOKING ONLINE, IT SEEMS LIKE MULTIPLE PEOPLE ARE HAVING THE SAME ISSUE WITH THE DOOR ACTUATOR GOING OUT. NOW IF PEOPLE ARE IN MY BACK SEAT, PEOPLE ARE STUCK AND HAVE TO GO OUT THE OTHER DOOR. MY FEAR NOW IS THE OTHER DOOR WILL GO OUT ALSO AND SOMEONE WILL BE STUCK IN THE BACK OF MY CAR.

NHTSA ODI 11397761

Feb 24, 2021Body & structure

MY BACK PASSENGER DOOR WON'T OPEN FROM THE INSIDE OR THE OUTSIDE. YOU CAN HEAR THE POWER LOCK WORKING, BUT THE DOOR WON'T OPEN. THE PROBLEM STARTED OUT GRADUALLY WHERE THE DOOR WOULDN'T OPEN UNLESS YOU PULLED THE HANDLE MORE THAN ONCE AND NOW IT WON'T OPEN AT ALL. IT'S VERY DANGEROUS FOR PEOPLE IN THE BACK SEAT BECAUSE THEY CAN'T GET OUT IN AN EMERGENCY THROUGH THAT DOOR.

NHTSA ODI 11397793

Feb 22, 2021Body & structure

REAR PASSENGER DOOR IS LOCKED FROM THE INSIDE AND OUT. THIS IS A SAFETY CONCERN AND NEEDS TO BE RECALLED. ALL THE LOCKS ON THE DOOR NEED TO BE UPGRADED AND REPAIRED NOT JUST REPLACED BY THE SAME FAULTY LOCKS.

NHTSA ODI 11397389

Feb 22, 2021Transmission & drivetrain

WHEN PULLING OUT OF PARKING AREA, OR STARTING UP FROM A COMPLETE STOP AT A LIGHT OR STOP SIGN, WHEN I PRESS THE GAS OF THE VEHICLE , IT HESITATES . IT ALMOST SEEMS LIKE IT’S GOING TO CUT OUT AND THEN IT CATCHES AND LOUNGES FORWARD. I NOTICED IT FROM THE TIME I PURCHASED IT.

NHTSA ODI 11397375

Feb 20, 2021

REAR PASSENGER SIDE DOOR WILL NO LONGER OPEN FROM THE INSIDE OR OUTSIDE.

NHTSA ODI 11397109

Feb 20, 2021Electrical systemBody & structure

2016 HYUNDAI TUCSON REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THIS HAPPENED JANUARY 2021. I WAS WAITING FOR THE ENTIRE FIRE RECALL TO COME UP WITH A FIX SO I COULD TAKE IT IN AT THE SAME TIME. NOW, THE FRONT DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE, ONLY THE INSIDE. HYUNDAI IS SAYING IT IS OUT OF WARRANTY AND I WILL NEED TO PAY FOR BOTH. QUICK RESEARCH ONLINE SHOWS ME THAT THERE ARE HUNDREDS OF PEOPLE ALSO EXPERIENCING THIS PROBLEM. THIS SHOULD BE EVALUATED AS IT IS A SAFETY ISSUE IF MY CAR CATCHES FIRE BEFORE THERE CAN BE A FIX FOR THE RECALL AND MYSELF OR MY PASSENGERS ARE UNABLE TO GET OUT OF THE CAR IF IT IS ON FIRE.

NHTSA ODI 11397105

Feb 19, 2021Body & structure

AFTER PICKING MY GRANDSON UP FROM SURGERY ON BOTH LEGS WENT TO GET HIM OUT OF THE CAR AND NEITHER OF THE DOORS IN THE REAR WOULD OPEN THIS IS A PROBLEM WITH HYUNDAI THAT HAS NOT BEEN ADDRESSED THEY SHOULD BE A RECALL ON THIS THIS IS A DANGEROUS SITUATION SPECIALLY IN A PLACE LIKE FLORIDA WHERE WE HAVE BODIES OF WATER ALL OVER NEXT TO THE ROADS IN AN EMERGENCYYOU WILL NOT BE ABLE TO GET OUT

NHTSA ODI 11396971

Feb 16, 2021BrakesEngine

THE RECALL INFORMATION SAID THAT FOR MY MODEL YEAR OF VEHICLE THE SERVICE PROCEDURE HASN'T BEEN DEVELOPED YET. THE RECALL WAS IN EARLY SEPT.; IT'S NOW ALMOST THE END OF FEBRUARY. WHAT IS A REASONABLE AMOUNT OF TIME? YOU SAID IF THEY DON'T RESOLVE IT IN A REASONABLE AMOUNT OF TIME TO FILE A COMPLAINT.

NHTSA ODI 11396443

Feb 12, 2021

MY REAR PASSENGER DOOR DOESN'T OPEN FROM THE INSIDE OR OUTSIDE. NOT MATTER WHAT I DO. I HAVE DONE SOME RESEARCH AND THIS IS EXTREMELY COMMON. WHY IS THIS NOT ON RECALL. I ALSO HAVE A PROBLEM WHEN I TRY TO OPEN. THE FRONT DRIVER DOOR. I HAVE TO PUMP THE HANDLE A FEW TIMES AND THEN IT RELEASES. I CALLED ABOUT THE WARRANTY AND TO GET IT FIXED BUT WAS 8 DAYS LATE BUT UNDER MILEAGE. THEY REFUSED TO DO ANYTHING ABOUT IT

NHTSA ODI 11396000

Feb 12, 2021Brakes

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11395958

Feb 8, 2021Body & structure

THE RIGHT REAR DOOR WILL NOT OPEN FROM OUTSIDE THE VEHICLE WHEN THE VEHICLE IS UNLOCKED. IT BEGAN AS AN INTERMITTENT PROBLEM BUT HAS NOW FAILED ENTIRELY.

NHTSA ODI 11395181

Feb 6, 2021

MY DOOR LATCHES ARE ACTING UP MY DRIVERS SIDE AND PASSENGERS SIDE FRONT NEED TO BE PULLED MULTIPLE TIMES FROM THE OUTSIDE TO OPEN AND MY PASSENGER SIDE REAR COMPLETELY FAILED IT WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE RESULTING IN A COSTLY REPAIR BUT SINCE IT'S WERE MY DAUGHTER SITS IT IS A MAJOR SAFETY CONCERN FOR ME NOT BEING ABLE TO GET HER OUT OF THE CAR WOULD NOT HAVE BEEN GOOD.

NHTSA ODI 11394986

Feb 6, 2021Electrical systemBrakesEngine

THIS MODEL HAS A RECALL FOR ITS ABS SYSTEM DUE YO ENGINE FIRES THE VEHICLE HAS BEEN TAKEN TO THE DEAKER AND WE HAVE BEEN TOLD THERE IS NO RESOLVE FOR THIS ISSUE YET HYUNDAI ISSUED A RECALL AND THE ONLY WAY WE FOYND OUT WAS TO GO ONLINE AND LOOK IT UP NOW THEY SAY THEY WANT US TO DRIVE THIS VEHICLE WITH THE RECALL ISSUE UNTIL HYUNDAI FIGURES OUT YHE ISSUE THIS IS ABSOLUTELY UNACCEPTABLE OUR SAFETY IS FAR MORE IMPORT WE ARE BOTH DISABLED AND NEED A RELIABLE VEHICLE TO GET TO DR. APPOINTMENTS PLEASE HELP TO RESOLVE SAID ISSUE THANK YOU THE BATTLES

NHTSA ODI 11395022

Feb 5, 2021Body & structure

REAR DOORS ARE STUCK IN CLOSED POSITION. THE DOOR LOCKS OPERATE, I CAN HEAR IT CLICK AND I CAN SEE IT MOVE BUT THE DOORS DO NOT RELEASE. WITH TWO SMALL CHILDREN STUCK IN THE REAR OF THE CAR, THIS IS A DANGER. FURTHER RESEARCH ONLINE INDICATES PEOPLE HAVE EXPERIENCED THIS WITH ALL 4 DOORS, SO WE ARE DRIVING IN FEAR UNTIL WE CAN GET THIS FIXED. THIS IS DANGEROUS.

NHTSA ODI 11394832

Feb 5, 2021Electrical system

THE DOOR LOCK ACTUATORS IN MY 2016 HYUNDAI TUCSON FAILED REPEATEDLY. THE FIRST WAS ON NOVEMBER 3, 2020, ONE WEEK OUTSIDE OF THE WARRANTY. THE SECOND DOOR LOCK ACTUATOR FAILED TODAY (FEB 5, 2021). THIS IS A SIGNIFICANT SAFETY ISSUE AS THE DOORS CANNOT BE OPENED FROM EITHER THE INSIDE OR OUT BECAUSE THEY FAIL IN THE "LOCKED" POSITION. IF THERE WERE A FIRE OR OTHER ACCIDENT, THE OCCUPANTS WOULD BE TRAPPED INSIDE, RESULTING IN A FATALITY. THE LATCH MECHANISM WON'T UNLOCK FROM EITHER THE PHYSICAL MECHANICAL TOGGLE OR REMOTE SIGNAL. THIS OCCURS THEN THE VEHICLE IS STATIONARY. THIS IS A HUGE SAFETY CONCERN DISCUSSED ON NUMEROUS ONLINE HYUNDAI FORUMS. WE ARE ALL WONDERING WHY 1) HYUNDAI HAS NOT ISSUED A SAFETY RECALL 2) WHY THE NHTSA HAS NOT STEPPED IN AND REQUIRED HYUNDAI TO ISSUE A SAFETY RECALL. NOT BEING ABLE TO EXIT OR ENTER A CAR DURING AN EMERGENCY IS A HUGE RISK TO ALL, ESPECIALLY CHILDREN, THE ELDERLY, AND HANDICAPPED PERSONS. I CAN'T THINK OF A GREATER SAFETY ISSUE THAN BEING TRAPPED IN YOUR VEHICLE. PLEASE INTERVENE! THANK YOU. ERIK SPEDALE HTTPS://WWW.CARPROBLEMZOO.COM/HYUNDAI/TUCSON/2016/BODY-PROBLEMS.PHP HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T57988_DS1084478

NHTSA ODI 11394874

Feb 3, 2021Electrical systemBody & structure

THE DOORS ON THIS CAR KEEP FAILING TO OPEN. ABOUT 3 YEARS AGO I HAD TO REPLACE THE LOCKING MECHANISM ON THE DRIVER FRONT DOOR. THE DOOR WOULD NOT OPEN FROM THE OUTSIDE. THEN ABOUT 2 YEARS AGO I HAD TO REPLACE THE DOOR LOCKING MECHANISM ON THE DRIVER REAR DOOR. NOW I NEED TO REPLACE THE MECHANISM ON THE PASSENGER REAR DOOR. THIS IS A HUGE SAFETY CONCERN IF WE ARE UNABLE TO GET OUT OF THE VEHICLE IN CASE OF AN EMERGENCY.

NHTSA ODI 11394422

Feb 3, 2021

LOCKING MECHANISM IS NOT RELEASING ON 3/4 DOORS (CURRENTLY DRIVERS FRONT AND BOTH REAR PASSENGER DOORS) AND DOORS WON'T OPEN WHEN UNLOCKED. TAKES SEVERAL PULLS ON THE DOOR HANDLE TO OPEN - ANYWHERE FROM 10-50 PULLS, SOMETIMES IT NEVER OPENS, OTHER TIMES IT WILL OPEN. ONCE OPENED IT WILL OPEN NORMALLY AS LONG AS THE DOOR IS NOT LOCKED AGAIN. IF THE DOOR IS LOCKED AND UNLOCKED IT WILL NOT OPEN AGAIN.

NHTSA ODI 11394424

Feb 3, 2021Electrical system

WE WERE NEVER INFORMED THERE WAS A RECALL ON THIS CAR WHEN WE PURCHASED IT FROM THE HYUNDAI DEALER. WE HAD SEVERAL ELECTRICAL ISSUES AND HAVE GONE TO THE DEALER FOR REPAIR AND THEY NEVER MENTIONED THE RECALL INVOLVING THE ELECTRICAL SYSTEM IN OUR TUCSON. WE HAD THE LATEST ELECTRICAL ISSUE WITH OUR DOOR NOT CLOSING. WE HAVE HAD CONTINUED ELECTRICAL ISSUES WITH THIS CAR AND MISSION HILLS HYUNDAI DEALERSHIP HAS NOT MENTIONED THE RECALL ON THIS VEHICLE. THEY CONTINUE TO FAIL TO REPAIR OUR CAR'S RECALL ISSUE.*DT*JB

NHTSA ODI 11394548

Feb 3, 2021Electrical systemLights

BLINKER STAYS ON EVEN AFTER IT IS SHUT OFF, BRAKE LIKE CONTINUOUSLY GOES OUT, EVEN THOUGH IT HAS BEEN REPLACED SEVERAL TIMES (MAY BE A WIRING ISSUE).

NHTSA ODI 11394559

← NewerOlder →

Working with the data? Download all 1,536 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Hyundai Tucson Fuel Cell verdict →