What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

MY HUSBAND MADE CALLED OUR LOCAL HYUNDAI DEALER,WE BOUGHT ARE CAR FROM THEM.MY HUSBAND MADE AN APPOINTMENT FOR OIL CHANGE AND TO FIX THE RECALL ON OUR 2016 HYUNDAI..MY HUSBAND WENT AT HIS APPOINTMENT TIME, AFTER OIL CHANGE WAS DONE, THE GENTLEMAN WHO SPOKE TO MY HUSBAND ABOUT NOT FIXING THE RECALL PROBLEM HE WAS VERY RUDE DISRESPECTFUL TO MY HUSBAND THE GUY SAID TO MY HUSBAND CALL US IN 2 WEEKS MAYBE WE CAN FIX IT THEN,MY HUSBAND TOLD THE GENTLEMAN 2 WEEKS IS ALONG TIME TO WAIT ON SUCH A SERIOUS RECALL CONCERNING THE BRAKES,AGAIN VERY RUDE THE GENTLEMAN I'M NOT CALLING YOU,YOU CALL US..NOW I'M AFRAID TO DRIVE MY OWN CAR BECAUSE WHAT CAN HAPPEN WITH THE BRAKES.I DON'T KNOW WHERE ANOTHER HYUNDAI DEALERSHIP IS CLOSE TO ME..I SHOULDN'T HAVE TO FIND ANOTHER,I SHOULDN'T HAVE TO LOOK FOR ANOTHER HYUNDAI AND I SHOULDN'T HAVE TO WAIT 2WEEKS TO GET THE ISSUE FIXED..SO I WON'T DRIVE MY CAR UNTIL THE ISSUE IS FIXED..I SHOULDN'T HAVE TO WAIT 2 WEEKS OR LONGER.IM DISGUSTED HOW HYUNDAI TREATED MY HUSBAND WITH SUCH DISRESPECT..SOMETHING NEEDS TO BE DONE ON HOW THEY TREAT CUSTOMERS,AND BRUSH OFF HOW SERIOUS THE RECALL IS.I WILL NEVER BUY A HYUNDAI VEHICLE AGAIN.THANK YOU

NHTSA ODI 11404359

THE LOCK ACTUATORS IN THE DRIVER DOOR AND REAR PASSENGER DOOR HAVE FAILED. THEY VEHICLE WILL UNLOCK BUT THE DOORS WILL NOT OPEN. IN THE EVENT OF A FIRE ONE COULD BE TRAPPED IN THE CAR DUE TO THE FAULTY LATCHES. HYUNDAI WILL NOT REPAIR THIS AT THEIR EXPENSE AS THE VEHICLE IS OUT OF WARRANTY. THIS IS A WIDESPREAD ISSUES REPORTED ON SEVERAL AUTO FORUMS AS WELL.

NHTSA ODI 11403822

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CURRY HYUNDAI (3040 E. MAIN ST, CORTLANDT, NY 10567, (914) 930-3700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11403840

REAR RIGHT PASSENGER DOOR WAS GETTING STUCK INTERMITTENTLY WITHOUT OPENING FOR COUPLE WEEKS. AFTER THAT IT HAS BEEN STUCK PERMANENTLY. THIS ISSUE STARTED OCCURRING INTERMITTENTLY WHEN THE VEHICLE WAS 60 MONTHS OLD.TOOK IT DEALER, WAS UNABLE TO REPLICATE IT AT THE DEALER PLACE. IT BECAME A PERMANENT ISSUE WHEN THE VEHICLE WAS 61 MONTHS OLD,AM BEING TOLD THAT NOW THE VEHICLE IS OUT OF WARRANTY AND I NEED TO PAY TO FIX THIS. ITS BEEN 3 MONTHS NOW, THE DOOR IS STILL STUCK.

NHTSA ODI 11403798

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUFFINES HYUNDAI PLANO (909 COIT RD, PLANO, TX 75075) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

NHTSA ODI 11403714

EXCESSIVE OIL CONSUMPTION RESULTED IN ENGINE FAILURE WITH OUT WARNING LIGHTS APPEARING. DRIVING DOWN THE ROAD, THE ENGINE STOPPED RUNNING, BATTERY, OIL AND CHECK ENGINE LIGHTS APPEARED. THE CAR ROLLED TO A STOP ON THE SHOULDER OF THE ROAD. THE CAR THEN WOULD NOT RESTART, BUT HAD POWER AND BATTERY LIFE LEFT DUE TO THE BATTERY BEING 1 YR OLD. THE CAR HAD TO BE TOWED TO A MECHANIC. THE MECHANIC CITED ENGINE FAILURE AND SAID IT WAS DUE TO OIL CONSUMPTION. THE OIL HAD LARGE AMOUNT OF METAL IN IT DESPITE IT HAVING 128K MILES ON IT.

NHTSA ODI 11403530

BOUGHT CAR AT 690000 MILES , HAD OIL CHANGED AT DEALER NEVER USED A DROP. AFTER OIL CHANGE STARTED USING OIL, A QUART ABOUT EVERY 250 MILES, STARTED OIL CONSUMPTION TEST TODAY AT 75667 MILES.

NHTSA ODI 11403596

REAR PASSENGER DOOR ON DRIVERS SIDE DOES NOT UNLOCK. STARTED AS RANDOM LAST SUMMER BUT NOW DOES IT ALL THE TIME. 4 MONTHS PAST WARRANTY DATE. 52,000 MILES

NHTSA ODI 11403005

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR FAILED TO OPEN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TEAM HYUNDAI OF BEND (2250 NE. HWY 20, BEND, OR 97701, 541) 749-4025) WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR PASSENGER'S SIDE HANDLE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

NHTSA ODI 11403051

IN 2019, THE REAR PASSENGER DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE. WE HAD IT REPAIRED BY HYUNDAI DEALERSHIP. NOW, THE PASSENGER FRONT DOOR IS DOING THE SAME. WE CAN UNDERSTAND ONE BAD PART, BUT FOUND IT TOO COINCIDENTAL THAT IT HAPPENED TWICE. NEITHER WAS DUE TO OPERATOR CAUSED DAMAGE OR MISUSE. WE RESEARCHED IT AND FOUND MANY OTHERS SUFFERING THE SAME ISSUE. THIS IS A SAFETY HAZARD AND SHOULD BE COVERED BY MANUFACTURER. THIS VEHICLE IS PRIMARILY SINGLE PASSENGER USE WITH OCCASIONAL USE OF THE OTHER DOORS TO PUT GROCERIES IN/OUT. HAD IT BEEN FAILURE FROM OVERUSE, IT WOULD HAVE BEEN THE DRIVER DOOR.

NHTSA ODI 11403153

THIS HAPPENED LAST MONTH AS WELL. DRIVERS SIDE REAR DOOR WILL NOT OPEN WHILE IT IS PARKED AND ON, IT LOCKS AND UNLOCKS BUT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE WHILE IT'S UNLOCKED. LAST TIME IT FIXED AFTER PULLING ON IT APPROXIMATELY 25 TIMES TOTAL. I HAVE TRIED MANUALLY AND AUTOMATICALLY LOCKING AND UNLOCKING AND TRYING TO OPEN BUT NOTHING WORKS. THIS TIME IS IS NOT WORKING AND BECOMES A SAFETY HAZARD ESPECIALLY WITH CHILDREN.

NHTSA ODI 11402852

REAR DOOR DOES NOT OPEN AT ALL. LOCKING MECHANISM MUST BE BROKEN OR JAMMED. DOOR CANNOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE WHEN LOCKED OR UNLOCKED. NO EVENT OCCURRED THAT CAUSED THIS PROBLEM. THIS IS A SAFETY HAZARD.

NHTSA ODI 11402872

RECEIVED A RECALL (CAMPAING 195) NOTICE FROM HYUNDAI FOR TUSCON MODELS 2016-2021 FOR ABS. THE NOTICE WAS FOR A 2016 TUSCON WHICH WAS TRADED FOR A 2021 TUSCON BUT NO MENTION OF A RECALL FOR THE 2021 ???

NHTSA ODI 11402883

BOTH RIGHT SIDE DOORS DO NOT CONSISTENTLY OPEN WHEN FIRST UNLOCKED. THIS HAPPENS IN A STATIONARY POSITION RIGHT AFTER UNLOCKING DOORS. ONCE OPEN, THEY ARE FINE UNTIL THE CAR IS LOCKED AGAIN. THEY WILL NOT OPEN FROM EITHER EXTERIOR HANDLE OR INTERIOR HANDLE. THIS HAPPENED A WHILE AGO, BUT RECENTLY TRIED TO GET IT FIXED AND FOUND OUT I AM OUT OF WARRANTY COVERAGE. WHEN I LOOKED UP HOW TO REPAIR IT, I WAS SHOCKED BY HOW WIDESPREAD THE ISSUE IS.

NHTSA ODI 11402714

UNABLE TO OPEN THE BACK PASSENGER DOOR BECAUSE DOOR LOCK ACTUATOR FAILS. WON'T OPEN FROM INSIDE (MANUALLY OR WITH KEY FOB) OR OUTSIDE THUS TRAPPING THE PASSENGER. THIS IS A CONCERNING SAFETY HAZARD. THE CAR IS ONLY 5 YEARS OLD.

NHTSA ODI 11402769

THE REAR PASSENGER DOOR AND FRONT DRIVER DOOR ON MY VEHICLE WILL NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. KEY FOB HAS NEW BATTERIES AND CAN HEAR THE LOCKS ENGAGING/ DISENGAGING, HOWEVER THE DOORS WILL NOT OPEN. HUGE SAFETY ISSUE , THIS MUST BE ADDRESSED IMMEDIATELY. UPON READING ONLINE, NUMEROUS CUSTOMERS HAVE THE SAME EXACT ISSUE , HYUNDAI HAS DONE NOTHING. MUST BE A RECALL NOW , COST TO REPAIR IS OVER $2,000. THIS PROBLEM CAN LEAD TO SERIOUS PHYSICAL INJURY OR DEATH.

NHTSA ODI 11400284

THE LEFT REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE NOR FROM THE OUTSIDE WHICH I FEEL CAUSES A SEVERE SAFETY CONCERN IN THE EVENT OF AN EMERGENCY THAT REQUIRES IMMEDIATE ACCESS TO SOMEONE IN THE REAR SEAT.

NHTSA ODI 11400315

THE PASSENGER SIDE BACK DOOR WILL NOT OPEN WHEN CAR IS UNLOCKED. THE DOOR WILL NOT OPEN FROM THE INSIDE EITHER. THE HANDLE HAS TO BE PULLED FORCEFULLY SEVERAL TIMES BEFORE THE DOOR WILL OPEN.

NHTSA ODI 11400267

THE CAR SEEMS TO BE ACTING AS IF THERE IS AN ELECTRICAL FAULT. ALL OF THE SAFETY SENSORS ON THE CAR ARE FLASHING AND THE POWER STEERING DOES NOT WORK. MY WIFE AND I CURRENTLY ARE STATIONED OVERSEAS IN ITALY AND THE HYUNDAI DEALERSHIP SAID TO TAKE IT TO HYUANDAI FOR REPAIR. THE HYUNDAI DEALERSHIP HERE REFUSES TO TOUCH IT OR EVEN REPLY TO US. THE VEHICLE IS NOT DRIVEABLE.

NHTSA ODI 11400082

THE REAR PASSENGER DOOR COULD NOT BE OPENED FROM THE OUTSIDE, EVEN THOUGH THE HANDLE WAS NOT STUCK. SPRINGFIELD HYUNDAI IN SPRINGFIELD, PA INSPECTED AND CONFIRMED THE PROBLEM, BUT DID NOT FIX BECAUSE THE VEHICLE WAS OUT OF WARRANTY. ANOTHER SHOP REPLACED THE DOOR LOCK ACTUATOR.

NHTSA ODI 11399887

DOORS WILL NOT OPEN. I SEE FROM READING ONLINR THIS IS A MAJOR ISSUE. THIS HAS TO BE A BIG SAFTY ISSUE. I HAVE A BACJ DOOR THAT WILL.NOT OPEN AT ALL.AND NOW MY FRONT DOOR CAN NOT OPEN FROM THE OUTSIDE.

NHTSA ODI 11400065

REAR DRIVER SIDE DOOR ACTUATOR NO LONGER WORKS. UNABLE TO OPEN DOOR AT ALL. CAR WAS PARKED.

NHTSA ODI 11399612

MY 2016 HYUNDAI TUCSON FRONT PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. I HAVE TO OPEN IT FROM THE INSIDE. MY BACK RIGHT PASSENGER DOOR WAS NOT ABLE TO OPEN FROM EITHER INSIDE OR OUTSIDE AND I HAD TO HAVE IT REPLACED AT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE, AND IT APPEARS THAT THIS HAPPENS A LOT WITH THIS MAKE AND MODEL. NHTSA SHOULD REALLY LOOK INTO THIS AND ISSUE A RECALL.

NHTSA ODI 11399630

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR FAILED TO OPERATE AS NEEDED. THE DOOR FAILED TO OPEN FROM OUTSIDE OR INSIDE THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE DEFECT WAS A SAFETY ISSUE. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11399288

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THE REAR PASSENGER'S SIDE DOOR FAILED TO OPEN. THE CONTACT STATED THAT THE REAR DRIVER'S AND PASSENGER'S SIDE DOORS WERE FAULTY AND FAILED TO OPEN. THE CONTACT CALLED LOCAL FOX ANN ARBOR HYUNDAI (3975 JACKSON RD, ANN ARBOR, MI 48103, (734) 663-7770) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.*DT*JB

NHTSA ODI 11399329