Home · 2016 Hyundai Tucson Fuel Cell · Complaints

What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,536)Crash / fire / injury (36)Transmission & drivetrain (498)Engine (372)Body & structure (220)Electrical system (200)Latches & locks (156)Speed control (104)Fuel system (54)Brakes (48)Visibility & wipers (40)Lights (28)

Newest first · 1,536 complaints · page 34 of 62

Jan 3, 2021Body & structure

REAR PASSAGE SIDE DOOR WILL BOT OPEN FROM INSIDE OR THE OUT. CALLED HYUNDAI NOTHING WAS DONE.

NHTSA ODI 11386305

Jan 3, 2021Body & structure

DOOR LOCK ACTUATOR ON 3 OF 4 DOORS HAS FAILED. THIS MEANS THAT THE DOOR CANNOT OPEN FROM INSIDE OUR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS STATIONARY, I PARKED AND WHEN I RETURNED, I COULD NOT OPEN THE DOORS (IN ALL 3 INSTANCES). FRONT PASSENGER AND BOTH REAR DOORS. REAR DOORS FAILED WITHIN A WEEK OF EACH OTHER AND ALL THREE INSTANCES OF FAILURE HAVE OCCURRED WITHIN A YEAR (FRONT IN JANUARY, REAR IN OCTOBER). I CONTACTED HYUNDAI ABOUT THE PROBLEM WHEN IT OCCURRED WITH THE REAR DOORS, CONCERNED THAT THIS COULD BE DANGEROUS (I.E. PEOPLE TRAPPED IN CARS IN THE EVENT OF AN EMERGENCY). THE HYUNDAI REPRESENTATIVE I TALKED WITH AGREED THAT IT WAS A HUGE SAFETY RISK/ISSUE, BUT UNFORTUNATELY THEY COULD DO NOTHING ABOUT IT WITHOUT THE DIRECTION OF THE NHTSA (SUCH AS A RECALL OF THE DOOR LOCK ACTUATOR).

NHTSA ODI 11386325

Jan 3, 2021Transmission & drivetrain

THE VEHICLE HESITATES WHEN YOU STEP ON THE GAS AND WHEN YOU'RE SITTING ON A HILL FOR A LONG PERIOD OF TIME IN TRAFFIC TO TRANSMISSION OVERHEATS AND ALMOST STALLS THE CAR

NHTSA ODI 11386276

Jan 2, 2021

BOTH REAR DOORS WILL NOT OPEN AND HAVE BEEN UNABLE TO UTILIZE FOR 1 YEAR NOW. NO DAMAGE TO VEHICLE AND NO ISSUES PRIOR TO ONSET. UNABLE TO OPEN FORM INSIDE AND OUTSIDE. DRIVER DOOR IS STARTING TO NOT OPEN INCONSISTENTLY NOW FOR THE PAST WEEK. SERIOUS SAFETY ISSUE FOR MY FAMILY.

NHTSA ODI 11386054

Jan 2, 2021Body & structure

MILEAGE IS AT 63K AND MY FRONT PASSENGER AND REAR DRIVER SIDE DOOR WILL NOT OPEN. THE REAR PASSENGER WILL NOT OPEN FROM INSIDE OR OUTSIDE. THE FRONT PASSENGER WILL TAKE 5 TRIES TO OPEN AND WILL OPEN.

NHTSA ODI 11386077

Jan 2, 2021Body & structure

THE REAR PASSENGER DOOR WILL NOT UNLOCK REGARDLESS OF HOW OR WHEN IT IS TRIED. THE DEALER SAYS THE DOOR ACTUATOR IS FAULTY. NO ONE CAN ENTER OR EXIT THE VEHICLE FROM THAT SIDE, EVEN IN AN EMERGENCY. THIS PROBLEM APPEARS IN HUNDREDS OF POSTS ABOUT THIS MODEL OF HYUNDAI TUSCON. ONLY A DEALER CAN REPAIR AND REPLACE THE PROBLEM AT A COST OF $1600. NO RECALL HAS BEEN ISSUED FOR THIS.

NHTSA ODI 11386101

Jan 2, 2021Transmission & drivetrain

AT LOWER SPEEDS THE TRANSMISSION CAUSES THE VEHICLE TO LURCH. SOMETIMES GOES THROUGH 6 GEARS BEFORE REACHING 30 MPH. INCONSISTENT RESPONSE TO GAS PEDAL AT SLOWER SPEEDS. DIFFICULTY WHEN STARTING OUT FROM STOPPED POSITION, OR SLOWER SPEEDS. SHIFTING DOES NOT ALWAYS OCCUR AT CONSISTENT RPM. HAVE CHECK W/DEALER ARE TOLD THAT TRANSMISSION IS WORKING ACCORDING TO SPEC.

NHTSA ODI 11386086

Jan 2, 2021Electrical systemBrakesEngineFire

ESTAVA COM MINHA FAMILIA A CAMINHO DA FISIOTERAPIA QUANDO COMECOU A PEGAR FOGO NO CARRO NA PARTE DA FRENTE! A SORTE FOI QUE UMA OFICINA QUE ESTAVA PERTO ME MIM TINHA EXTINTOR E ME AJUDOU A APAGAR O FOGO!

NHTSA ODI 11386194

Dec 29, 2020

THE DRIVER SIDE DOOR WON'T UNLOCK TO OPEN. THIS IS CREATING A SAFETY ISSUE FOR MY CHILDREN.

NHTSA ODI 11385405

Dec 29, 2020Transmission & drivetrain

WHEN PULLING OUT OF PARKING AREA, OR STARTING UP FROM A COMPLETE STOP AT A LIGHT OR STOP SIGN, WHEN I PRESS THE GAS OF THE VEHICLE , IT HESITATES . IT ALMOST SEEMS LIKE IT'S GOING TO CUT OUT, OR BOGS DOWNS, AND THEN CATCHES. I MAKE SURE IF THERE IS AN ONCOMING VEHICLE COMING , I DON'T PULL OUT IN FEAR THIS WILL HAPPEN , AND I'LL GET HIT BY ANOTHER CAR. THIS HAPPENS EVERYTIME IT'S DRIVEN

NHTSA ODI 11385516

Dec 28, 2020Body & structure

THE REAR DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE CAR. THE LOCK DOES CLICK BACK AND FORTH BUT THE DOOR REMAINS STUCK. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE TRAVELING IN THE BACKSEAT OF THE CAR AS THEY WOULD BE TRAPPED IN THE CAR AND UNABLE TO EXIT FROM THAT SIDE OF THE VEHICLE.

NHTSA ODI 11385269

Dec 27, 2020Transmission & drivetrain

THE TRANSMISSION AT STARTING FROM A STOP HAS HESITATION AND SKIPS WHEN SLOWING DOWN. THE CAR HAS NO OPEN RECALL FOR THE TRANSMISSION. IT HAS BEEN FIXED OR UPDATED FROM THE 2016 RECALL. THIS NEEDS TO BE ADDRESSED AND TRULY FIXED.

NHTSA ODI 11385087

Dec 21, 2020Electrical systemBrakes

VEHICLE BRAKE LIGHTS NOT WORKING BULB IS NOT BLOWN LIGHT WILL COME ON WHEN LIGHT HOUSING IS OUT. DOORS STUCK WILL NOT OPEN WINDOW OFF TRACK

NHTSA ODI 11384409

Dec 20, 2020Body & structure

A REAR DOOR LOCK IS 'FROZEN" IN A LOCKED POSITION. IT REJECTS PHYSICAL AND ELECTRONIC ATTEMPTS TO OPEN. IT REMAINS WHEN ENGINE IS OFF OR ON. IT IS NOT LOCKED BY CHILD PROTECTION. IT CLEARLY IS A DANGER TO OCCUPANTS IN CASE OF AN ACCIDENT FIRE. A WEB SEARCH FOR HYUNDAI TUCSON 2016 (AND SOME SIMILAR) DOOR LOCKS SHOWS THIS IS NOT UNCOMMON. NEITHER THE DOOR NOR LOCK NOR HANDLE HAVE BEEN DAMAGED. THERE IS NO COMPANY RECALL OR OFFER FOR DEALERS TO REPAIR.

NHTSA ODI 11384278

Dec 17, 2020Latches & locks

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS HOWEVER, THE DOORS FAILED TO UNLOCK. ADDITIONALLY, THE REAR PASSENGER'S SIDE DOOR WAS INOPERABLE AND UNABLE TO UNLOCK. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF LAS VEGAS (7150 W SAHARA AVE, LAS VEGAS, NV 89117) AND HAD THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS REPAIRED. THE CONTACT RETURNED LATER TO HAVE THE REAR PASSENGER'S SIDE DOOR LOCK REPAIRED AND WAS INFORMED THAT THERE WAS A COST FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 11383965

Dec 13, 2020Body & structure

THE REAR DRIVER'S SIDE DOOR LATCH FAILED SUDDENLY AND WITHOUT WARNING ON MY DAUGHTER'S 2016 HYUNDAI TUCSON. THE DOOR COULD NOT BE OPENED FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. NOT BEING ABLE TO OPEN THE CAR DOOR COULD HAVE LED TO SO MANY HEALTH AND SAFETY ISSUES DEPENDING ON THE SITUATION. PLEASE IMAGINE IF THE DRIVER'S DOOR FAILED DURING A VEHICLE FIRE, A SUBMERGED SITUATION, A CAR CRASH, ETC. THINK OF THE POSSIBILITIES OF YOUR CHILD DRIVER BEING TRAPPED IN THE CAR DURING A SITUATION LIKE I JUST MENTIONED. AS YOU CAN EXPECT, I'M VERY DISAPPOINTED IN THE DEFECT AND I'M SHOCKED THERE IS NO RECALL OR FREE REPAIR AVAILABLE FOR THIS SERIOUS SAFETY ISSUE. I'VE PURCHASED THIS VEHICLE BASED ON THE EXCELLENT RATINGS OF QUALITY AND SAFETY. FROM WHAT I UNDERSTAND, EACH OF THE DOOR LATCHES COULD SUBSEQUENTLY FAIL AS WELL AS THE NEW LATCH RECENTLY INSTALLED. THIS IS UNACCEPTABLE. I'M NEARLY 60 YEARS OLD AND HAVE OWNED OVER A DOZEN CARS IN MY LIFE. THIS IS THE VERY FIRST FAILED DOOR LATCH I'VE HAD AND HAVE EVER HEARD OF.

NHTSA ODI 11383232

Dec 10, 2020Body & structure

REAR DRIVER DOOR WILL NOT UNLOCK EITHER FROM THE INSIDE OR THE OUTSIDE. YOU CAN HEAR THE REMAINING DOORS LOCK AND UNLOCK BUT NOT THE REAR DRIVER. I TRANSPORT MY GRAND CHILDREN AND THIS IS A SAFETY ISSUE. THE CARS HAS 16K MILES ON IT AND IS STILL UNDER WARRANTY. DEALER SAID IT WILL TAKE ABOUT 1 TO 2 WEEKS TO GET THE PART IN. I WAS TOLD THAT THIS HAS HAPPENED TO ALOT OF THE HYUNDAI TUCSONS.

NHTSA ODI 11382876

Dec 8, 2020Body & structure

REAR PASSENGER DOORS WON'T OPEN FROM INSIDE OR OUTSIDE DOOR HANDLES. THIS STARTED INTERMITTENTLY THEN ULTIMATELY TRAPPED PASSENGERS IN THE REAR SEATS OF THE VEHICLE. NOTHING WORKED TO RELEASE THE DOORS, CAUSING PASSENGERS TO HAVE CRAWL THROUGH FRONT SEATS TO EXIT THE VEHICLE. INVESTIGATING OF ANY RECALLS WE FOUND THAT THIS IS WIDE SPREAD OVER SEVERAL YEARS, AND CHARGES RANGE FROM $400 TO $2K. WHEN CLEARLY THIS IS DEFECTIVE COMPONENTS OR DESIGN, USED IN AND FOR LOCKING SYSTEM, FAIR EXPECTATION THAT OCCUPANTS CAN EXIT THE VEHICLE IN THE CASE OF AN EMERGENCY. HYUNDAI SERVICE CONSIDERS THIS A MALFUNCTIONING PART AND NOT COVERED BY WARRANTY OR BY AGE OF THE VEHICLE. THE DOORS LOCKING ACTUATORS ARE MALFUNCTIONING THERE IS NO OPTION TO MANUALLY OPEN THE DOORS, AGAIN CAUSING A PERSON TO BE TRAPPED IN THE VEHICLE. PEOPLE ARE REPORTING FROM 1 DOOR TO ALL 4 DOORS FAILING TO OPEN. OUR CAR THE REAR DOORS DO NOT OPEN. HYUNDAI SHOULD TAKE RESPONSIBILITY TO FIX THIS DEFECTIVE PART/DESIGN AND NOT AT THE CAR OWNERS EXPENSE.

NHTSA ODI 11378497

Dec 7, 2020

I'M HAVING TROUBLE WITH THE DRIVER AND PASSENGER SIDE DOORS TO WHERE THEY ARE HARD TO OPEN. I UNLOCK THE DOORS AND I HAVE TO PULL THE DOOR LATCH SEVERAL TIMES SO THEY CAN OPEN.

NHTSA ODI 11378210

Dec 7, 2020Transmission & drivetrainEngine

I WAS DRIVING MY VEHICLE DOWN MY STREET WHEN THE ENGINE DIED. RIGHT BEFORE IT DIED, I HEARD A BRUSHING NOISE AND THEN ALL THE LIGHTS ILLUMINATED ON THE DASH. THERE WERE NO OTHER WARNING NOISES OR LIGHTS PRIOR TO ENGINE FAILURE. I CHECKED THE OIL DIPSTICK AND THERE WAS NO OIL REGISTERING ON IT. THE SMEAR THAT WAS ON THE STICK WAS BLACK. THE CHECK ENGINE OR LOW OIL LIGHT NEVER CAME ON TO WARN ME OF A POTENTIAL PROBLEM. THERE IS ALSO NO OIL ON MY DRIVEWAY WHICH WOULD INDICATE A SLOW LEAK. IT WAS TOWED TO THE DEALER WHERE THEY TOLD MY THE ENGINE WAS DEAD AND I NEEDED A NEW ONE. THIS IS NOT COVERED UNDER THE 10YR./100,000 MILE POWERTRAIN WARRANTY SINCE I BOUGHT THIS (A YEAR AGO) FROM A FRIEND WHO WAS THE ORIGINAL OWNER. IT HAS APPROXIMATELY 89,000 MILES ON IT NOW. I'M THANKFUL I WAS IN MY NEIGHBORHOOD WHEN THE ENGINE FAILED AND NOT ON THE INTERSTATE WHERE I HAD BEEN MOMENTS PRIOR TO THIS INCIDENT. IT IS STILL AT THE DEALERSHIP WHERE I HAVE BEEN QUOTED $7-9K FOR AN ENGINE REPLACEMENT. THEY HAVE OFFERED $2,800 FOR A TRADE-IN TOWARDS ANOTHER VEHICLE AS AN OPTION.

NHTSA ODI 11378354

Dec 3, 2020Speed controlBrakesEngine

THE VEHICLE ACCELERATES SUDDENLY WITHOUT DRIVER INPUT. ALSO, IT TURNS OFF WHILE DRIVING, CAUSING THE LOSS OF BRAKE AND STEERING CONTROLS. FINALLY, TRANSMISSION GEAR SWITCH WITHOUT INPUT WHILE DRIVING. THIS SITUATIONS OCCUR WHILE DRIVING IN BOTH CITY AND HIGHWAY DRIVING. THE VEHICLE WAS TAKEN TO DEALER ON 12/26/19; NO RESPONSE HAS BEEN RECEIVED EITHER FROM DEALER OR MANUIFACTURER.

NHTSA ODI 11377712

Dec 2, 2020Electrical systemLatches & locks

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE DRIVER'S SIDE REAR DOOR, THE DOOR FAILED TO OPEN AUTOMATICALLY BY THE KEYFOB OR MANUALLY BY THE DOOR. THE CONTACT MENTIONED THAT BOTH PASSENGER'S SIDE DOORS FAILED TO OPEN A YEAR LATER. THE CONTACT STATED THAT THE ONLY WAY TO GET OUT THE VEHICLE WAS FROM THE FRONT DRIVER'S DOOR. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO GO TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

NHTSA ODI 11377544

Nov 30, 2020Body & structure

AFTER PARKING THE CAR, I WENT AROUND TO THE REAR PASSENGER SIDE TO GET ONE OF MY CHILDREN OUT OF THE CARSEAT WHEN THE DOOR WOULDN'T OPEN. CHILD LOCKS WERE NOT ENGAGED BUT THE DOOR WOULDN'T OPEN FROM THE INSIDE OR OUTSIDE OF THE CAR. AFTER USING THE KEYLESS ENTRY AND INSIDE DRIVER SIDE SWITCHES TO UNLOCK THE CAR NUMEROUS TIMES, THE DOOR WOULDN'T OPEN. THE OTHER 3 DOORS WERE UNLOCKING AND LOCKING JUST FINE. THIS IS A HUGE SAFETY CONCERN AS MY 8 MONTH OLD WAS LOCATED IN THE REAR PASSENGER SEAT.

NHTSA ODI 11377066

Nov 30, 2020

THE BACK PASSENGER DOOR HAS STOPPED OPENING. IT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THE DRIVER DOOR AND THE PASSENGER DOOR WILL ALSO NOT OPEN FROM THE OUTSIDE UNLESS THE HANDLE HAS BEEN PULLED MULTIPLE TIMES. EVIDENTLY THIS IS A PROBLEM HAPPENING TO LOTS OF 2016 HYUNDAI TUCSON DRIVERS. DOORS ARE THE MOST BASIC THING THAT SHOULD BE EXPECTED TO WORK. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THERE'S NO REASON FOR THEM TO STOP WORKING. THE CAR IS STATIONARY AND CAN BE ON OR OFF WHEN THIS HAPPENS.

NHTSA ODI 11377081

Nov 30, 2020Engine

I HAVE A 2016 HYUNDAI TUCSON WHICH HAS A 120K ON IT AND I THOUGHT I MIGHT HAVE NEEDED A TUNE WHICH I GOT PERFORMED. BUT IT TURNS OUT THAT THE ENGINE HAS COMPRESSION FAILURE ON CYLINDERS 2 AND 3. THE OIL WAS CHANGED REGULARLY SO I'M NOT SURE WHAT HAPPEN. SINCE I WAS DRIVING HOME AND THE VEHICLE STARTED STALLING.

NHTSA ODI 11377186

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Working with the data? Download all 1,536 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Hyundai Tucson Fuel Cell verdict →