What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

RIGHT REAR PASSENGER DOOR LATCH WOULD NOT OPEN FROM INSIDE OR OUTSIDE. NOW THE LEFT REAR PASSENGER DOOR LATCH WILL NOT OPEN FROM INSIDE OR OUTSIDE. THE DRIVER DOOR DOES NOT OPEN ALWAYS WHEN USING THE KEY FOB EVEN THOUGH THE BATTERIES HAVE BEEN REPLACED. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD HAVE A RECALL ON THE DOOR LATCH ASSEMBLY MECHANISMS. I HAVE A 2016 HYUNDAITUCSON LTD BUT AM READING ON THE INTERNET THAT MANY 2015-2017 HYUNDAI OWNERS ARE HAVING THE SAME ISSUE. MY GRANDCHILDREN ARE AT RISK IN THE BACKSEAT! PLEASE CHECK INTO THIS ISSUE QUICKLY.

NHTSA ODI 11408643

RIGHT REAR DOOR STOPPED WORKING. THE DOOR DOES NOT OPEN FROM THE OUTSIDE OR INSIDE EVEN WHEN UNLOCKED.

NHTSA ODI 11408569

OUT OF NOWHERE, THE REAR PASSENGER DOOR REFUSES TO OPEN. THE REMOTE CAN LOCK/UNLOCK THE LOCKING KNOB, BUT THE DOOR IS IMPOSSIBLE TO OPEN FROM INSIDE OR OUTSIDE. THE VEHICLE WAS IN A STATIONARY STATE. THIS IS A WELL-KNOWN PROBLEM AMONGST 2016 TUCSON OWNERS. PLEASE REFER TO TWO ONLINE FORUMS. HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/REAR-PASSENGER-DOOR-WONT-OPEN.603329/ HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T57988_DS1084478 ALSO, IN KOREA, THE SAME VEHICLE IS ON RECALL FOR THE DOOR LATCH PROBLEM. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE BECAUSE IF THE DOOR DOES NOT OPERATE IN CASE OF EMERGENCY, HOW CAN SOMEBODY EXIT FROM THE CAR TO SAFETY?

NHTSA ODI 11408579

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR COULD NOT BE UNLOCKED, AND WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER LEXINGTON PARK HYUNDAI LOCATED AT 22514 THREE NOTCH RD, LEXINGTON PARK, MD 20653 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.*DT

NHTSA ODI 11408340

THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. IT STARTED OUT AS AN INTERMITTENT PROBLEM WHERE THE DOOR WOULD NOT OPEN ON THE FIRST OR SECOND TRY BUT WOULD EVENTUALLY OPEN. IT QUICKLY BECAME A PERMANENT PROBLEM WHERE THE DOOR WOULD NOT OPEN AT ALL. THIS IS A HUGE SAFETY ISSUE AS I HAVE 2 YOUNG CHILDREN IN CAR SEATS IN THE BACK SEAT AND NEED TO BE ABLE TO OPEN BOTH REAR DOORS TO GET THEM IN AND OUT OF THE VEHICLE.

NHTSA ODI 11408364

THE REAR PASSENGER DOOR WOULDN'T OPEN EITHER FROM INSIDE OR OUTSIDE. THIS IS A KNOWN ISSUE AND MUST BE ON A RECALL LIST. HYUNDAI TUCSON PRODUCED BETWEEN 2015 AND 2016 HAVE THIS ISSUE AND IN KOREA, HYUNDAI KOREA HAS BEEN REPAIRING THIS PROBLEM AT NO CHARGE. (SEE BELOW KOREAN SITE) HTTP://WWW.CONSUMERWIDE.COM/NEWS/ARTICLEVIEW.HTML?IDXNO=37459 HYUNDAI USA SHOULD DO THE SAME. THIS IS A SAFETY ISSUE!

NHTSA ODI 11407996

OUR CAR FRONT DRIVER DOOR WILL NOT UNLOCK FROM THE OUTSIDE WITH THE REMOTE FOB OR THE DOOR HANDLE. THE ONLY WAY TO OPEN THE DOOR IS TO USE THE HANDLE ON THE INSIDE OF THE DOOR. THIS HAPPENS CONTINUALLY NOW & STARTED HAPPENING ABOUT 2 MONTHS AGO FOR NO IDENTIFIABLE REASON. WHEN APPROACHING THE CAR TO GO FOR A DRIVE, WE HAVE TO OPEN THE FRONT PASSENGER SIDE DOOR FIRST & REACH ACROSS TO THE DRIVER SIDE & UNLOCK FROM THE INTERIOR. NO OTHER WAY TO DO IT. WE SEARCHED ONLINE AND THIS SEEMS TO BE A VERY COMMON ISSUE WITH HYUNDAI SUVS, WITH OTHER INSTANCES OF DOORS NOT EVEN BEING ABLE TO BE OPENED FROM THE INTERIOR EITHER. IT LOOKS LIKE THERE IS A MALFUNCTIONING DOOR "ACTUATOR". SOME CASES HAVE HAD TO COMPLETELY DESTROY THE INTERIOR DOOR PANEL TO BE ABLE TO ACCESS THE MECHANISMS OF THE DOOR TO REPLACE THE ACTUATOR. SINCE IT IS A VERY COMMON PROBLEM, AND A SAFETY ISSUE IF PEOPLE CANNOT OPEN DOORS FROM INSIDE OR OUT, THIS SHOULD BE A SAFETY RECALL. REALLY THIS IS A SERIOUS SAFETY ISSUE IF YOU CANNOT OPEN YOUR DOOR TO GET OUT OF THE CAR IN CASE OF AN EMERGENCY. PLEASE EVALUATE THIS ASAP & HAVE HYUNDAI ISSUE A RECALL.

NHTSA ODI 11408025

WHEN TRYING TO GET INTO MY CAR, I UNLOCK MY DOORS. WITH ALL DOORS UNLOCKED I TRY TO ENTER THE DRIVER DOOR FROM THE OUTSIDE. IT TAKES MULTIPLE POOLS ON THE HANDLE FOR THE DRIVE DOOR TO GET THE LATCH INSIDE THE DOOR TO RELEASE AND OPEN THE DOOR. MY DOOR BECOMES STUCK AND I AM UNABLE TO GET INSIDE MY VEHICLE. THIS CAN BE A POTENTIAL SAFETY ISSUE, IN DARK PARKING LOTS, UNSAFE LOCATIONS, PREVENTING ME FROM GETTING IN MY VEHICLE. I TOOK MY VEHICLE TO HYUNDAI DEALER. THEY STATES NOTHING IS WRONG WITH MY DOOR AND IT WORKS FINE. THIS WAS APPROX APR IN 2020. BEGINNING THIS WEEK MY PASSENGER SIDE FRONT DOOR WILL NOW ALSO NOT OPEN FROM THE OUTSIDE, EVEN IF MY DOOR IS UNLOCKED. NO MATTER HOW MANY TIMES I PULL THE HANDLE THE PASSENGER DOOR WONT RELEASE FROM THE OUTSIDE. I HAVE TO OPEN THE DOOR FROM THE INSIDE.

NHTSA ODI 11407877

THE DRIVER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE AFTER IT HAS BEEN LOCKED AND UNLOCKED WITH KEY FOB OR KEY. THE VEHICLE WAS PARKED AND LOCKED WITH KEY FOB THEN WOULD NOT OPEN. YOU HAVE TO CLIMB THROUGH THE PASSENGER SIDE AND OPEN FROM INSIDE.

NHTSA ODI 11407883

THE REAR PASSENGER SIDE DOOR HAS STOPPED WORKING SUDDENLY, THE VEHICLE WAS STATIONARY AND PARKED, AND AFTER WORKING CORRECTLY JUST MINUTES BEFORE, NOW IT WON'T OPEN FROM EITHER INSIDE OR OUTSIDE THE CAR, IT IS STUCK IN THE CLOSED POSITION AND IT IS VERY UNSAFE AS THAT IS THE SIDEWALK FACING DOOR WHICH WON'T OPEN FORCING PEOPLE TO EXIT ON THE STREET SIDE. THIS SEEMS TO BE A WIDESPREAD PROBLEM AFFECTING MANY 2016 TUCSON CUSTOMERS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T57988_DS1084478

NHTSA ODI 11407985

THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INTERIOR OR THE EXTERIOR. IT WAS PARKED AND I TRIED TO OPEN THE DOOR AND IT WILL NOT MOVE. THIS IS A HUGE SAFETY ISSUE BECAUSE YOU CANNOT GET OUT THAT DOOR. THIS HAPPENED TO 2 OTHER DOORS ALSO. ONE WAS COVERED BECAUSE IT WAS STILL UNDER WARRANTY, IT IS NOW PAST MY WARRANTY.

NHTSA ODI 11407886

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER'S AND DRIVER'S SIDE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ABC HYUNDAI (6825 REDWOOD ST, LAS VEGAS, NV 89118, (702) 475-8698) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LOCK ACTUATOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

NHTSA ODI 11407687

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HYUNDAI OF NORTH CHARLESTON (8485 RIVERS AVE, NORTH CHARLESTON, SC 29406, (844) 846-7472) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11407737

WHEN DRIVING AT A SLOW SPEED, SUCH AS IN A LINE OF CARS GOING THROUGH A DRIVE THRU, THE VEHICLE BEGINS TO SKIP. ALMOST HOPPING ALONG RATHER THAN SLOWLY MOVING. I HAVE OBSERVED IT HAPPENING IN BOTH ECO MODE AND REGULAR DRIVING MODE. THIS IS NOT A CONSTANT BUT FREQUENT. I ALSO HAVE INSTANCES OF WHERE IT DOESN'T PICK UP SPEED AND TAKES TIME TO SHIFT GEARS. I THINK IT MAY BE THE TRANSMISSION SKIPPING AND NOT SHIFTING GEARS APPROPRIATELY CAUSING IT TO HOP OR JUMP. AT ALL TIME THE CARE WAS IN MOTION AND ON CITY STREETS NEVER ON A HIGHWAYS.

NHTSA ODI 11407785

3 OF THE 4 DOORS DO NOT OPEN EITHER FROM INSIDE OR OUTSIDE , I GET SCARED NOW NOT KNOWING IF I'M GOING TO GET TRAPPED IN AN EMERGENCY SITUATION

NHTSA ODI 11407480

THE REAR PASSENGER DOOR WILL INTERMITTENTLY NOT OPEN FROM THE INSIDE OR THE OUTSIDE. THE LOCK CLICKS APPROPRIATELY WHEN LOCKED AND UNLOCKED BUT THE DOOR WILL STILL NOT OPEN. AFTER LOTS OF ATTEMPTS IT WILL SUDDENLY OPEN FROM THE OUTSIDE. THEN LATER WHEN YOU TRY AGAIN, IT WON'T OPEN AGAIN.

NHTSA ODI 11407436

ON MY 2016 HYUNDIA TUCSON THE LEFT REAR DOOR WILL NOT UNLOCK AND CAN NOT BE OPENED FROM THE OUTSIDE OR INSIDE. SOMETIMES I COULD HIT THE DOOR AND IT WOULD OPEN BUT NOW IT WILL NOT.

NHTSA ODI 11407179

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND PASSENGER'S SIDE DOORS FAILED TO OPEN OR UNLOCK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

NHTSA ODI 11407205

UNEXPECTED CHECK ENGINE AND ENGINE OIL PRESSURE LIGHTS CAME. THERE WAS A SUDDEN KNOCKING NOISE COMING FROM THE FRONT/ENGINE AREA SO I PULLED THE VEHICLE OVER TO THE SIDE OF THE HIGHWAY TO TURN OFF. TURNED THE VEHICLE BACK ON AND WAS NOT ABLE TO ACCELERATE. BROUGHT VEHICLE TO NEAREST HYUNDAI DEALERSHIP AND WAS TOLD THE ENGINE WAS COMPLETELY BLOWN.

NHTSA ODI 11407304

THE REAR PASSENGER DOOR (THEN A DAY LATER'DOORS) WON'T OPEN FROM THE INSIDE OR OUT EVEN WHEN MANUALLY UNLOCKED WHETHER OR NOT THE CAR IS ON OR OFF. WE WERE ON A TRIP AT THE TIME AND OUR KIDS WERE HAVING TO CRAWL OVER FROM THE FRONT SEAT. WE CALLED HYUNDAI. THEIR TEMPORARY FIX WAS TO UNLOCK THE CAR AND JERK THE HANDLE HARD FROM THE OUTSIDE. THEY SAID THAT THE SYSTEM SOMETIMES' FREEZES UP'. THIS WORKS FROM THE OUTSIDE (NOT INSIDE), AND CONTINUES TO FREEZE UP EVEN AFTER ' THE HYUNDAI FIX'. THIS IS A PROBLEM WITH OTHER 2016 HYUNDAI MODELS. IF YOU LOOK UP THE PROBLEM ONLINE, YOU WILL SEE MANY POSTS ABOUT IT.

NHTSA ODI 11406934

1.DRIVER SIDE REAR PASSENGER DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE. IT EVENTUALLY WORKED BY PULLING REALLY HARD FROM OUTSIDE. 2. DRIVER'S DOOR WILL NOT OPEN FROM OUTSIDE BUT WILL FROM INSIDE. IT IS OBVIOUSLY UNLOCKED WHEN TRYING TO OPEN. THE ACTUATOR IS THE MOST LIKELY COMPONENT THAT IS FAILING. THE MECHANISM WILL NOT UNLOCK THE DOOR WITH THE KEY EITHER. THIS IS A HUGE SAFETY ISSUE WHEN IT'S 100 DEGREES OUTSIDE AND I CAN'T GET A CHILD OUT OF THE BACKSEAT. OR FOR FIRST RESPONDERS SENT TO AID SOMEONE TRAPPED IN THE CAR. I'VE READ OF MULTIPLE FAILURES AFTER SEARCHING FOR THIS PROBLEM ON THE INTERNET. IT HAPPENS A LOT TO MANY HUNDAI MODELS OVER THE PAST 6-8 YEARS.

NHTSA ODI 11406624

THE REAR PASSENGER DOOR OF MY 2016 HYUNDAI TUCSON NO LONGER OPENS AT ALL, FROM THE INSIDE OR THE OUTSIDE. AS I HAVE A YOUNG CHILD AND NEPHEWS WHO ARE REGULARLY IN MY CAR IN CAR SEATS, THIS IS A SERIOUS SAFETY CONCERN. APPARENTLY, HYUNDAI IS NOT WILLING TO TAKE RESPONSIBILITY FOR THIS DEFECT, WHICH I HAVE FOUND IS A PROBLEM ACROSS MANY HYUNDAI YEARS AND MODELS. THE COST OF A DEALERSHIP TO FIX IS UPWARDS OF $1000, WHICH IS PROHIBITIVE AND UNREALISTIC.

NHTSA ODI 11406639

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO UNLOCK USING THE KEYFOB. THE CONTACT STATED THAT HER DAUGHTER WAS IN THE VEHICLE AT THE TIME OF FAILURE AND HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER'S SIDE DOOR. THE CONTACT CALLED SUNTRUP HYUNDAI SOUTH (5926 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 254-8977) ON THREE SEPARATE OCCASIONS AND LEFT VOICE MESSAGES EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,400.

NHTSA ODI 11406650

REAR DRIVERS SIDE DOOR WILL NOT OPEN EVEN WHEN THE DOOR IS UNLOCKED. WILL NOT OPEN FROM OUTSIDE OF THE VEHICLE OR FROM WITHIN THE VEHICLE.

NHTSA ODI 11406791

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SHUDDERED, SHOOK, AND VIBRATED WHILE ATTEMPTING TO ACCELERATE. THE INSTRUMENT PANEL SHOWED THAT THE TRANSMISSION HAD OVERHEATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CARSON CITY HYUNDAI LOCATED AT 3659 S CARSON ST, CARSON CITY, NV 89701 WHO DIAGNOSED THAT THE DUAL CLUTCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE DUAL CLUTCH ASSEMBLY WAS PREVIOUSLY REPLACED UNDER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN) HOWEVER, THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 102,000.

NHTSA ODI 11406736