Home · 2016 Honda Civic Cng · Complaints

What 1,064 owners told NHTSA about the 2016 Honda Civic Cng

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,064)Crash / fire / injury (43)Steering (431)Electrical system (118)Engine (94)Brakes (93)Visibility & wipers (67)Body & structure (48)Transmission & drivetrain (36)Lights (30)Fuel system (29)Airbags (28)

93 of 1,064 complaints match · Brakes · clear filters · page 3 of 4

Aug 14, 2018Brakes

AN ERROR MESSAGE KEEPS COMING UP ON MY CENTER CONSOLE, WARNING OF AN "ELECTRIC BRAKING PROBLEM." THE RED BRAKE LIGHT TO THE BOTTOM RIGHT ALSO FLASHES. THIS ALWAYS HAS HAPPENED WHEN I TURN THE VEHICLE ON. WHILE THIS MESSAGE IS DISPLAYED, I AM UNABLE TO MOVE THE CAR FORWARD OR IN REVERSE. I HAVE ENGAGED THE PARKING BRAKE, AND THE MESSAGE DISAPPEARS. THIS HAS HAPPENED THREE OR FOUR TIMES OVER A PERIOD OF MONTHS SINCE I BOUGHT THE CAR. I PURCHASED IT IN SEPTEMBER 2016 AS A NEW VEHICLE FROM A DEALERSHIP IN ALEXANDRIA, LOUISIANA. IT WAS NOT INCLUDED IN A RECALL ANNOUNCED THE MONTH AFTER, BUT I BELIEVE THAT RECALL SHOULD BE EXPANDED.

NHTSA ODI 11119973

Aug 9, 2018Electrical systemBrakes

I RECEIVED A LETTER STATING THAT MY CAR HAD A RECALL FOR THE EMERGENCY BRAKE SYSTEM. I TOOK IT TO THE DEALERSHIP TO HAVE IT FIXED HOWEVER THE RECALL IS STILL OPEN ON MY VEHICLE.

NHTSA ODI 11118670

Jun 26, 2018Electrical systemBrakes

THIS IS MY SECOND TIME. PARKED CAR IN GARAGE ,AFTER FEW HOURS TRIED TO TURN ON.WHEN WE TRY TO START IT WONTS, BUT THE SIGN POPS UP SAYING ELECTRICAL PARKING BRAKE ERROR..CAR HAD TO BE TOWED TWICE.LUCKY CAR WAS IN GARAGE WHEN BOTH INCIDENT HAPPENED.TOOK IT TO DEALER TWICE .TODAY WE PICKED IT UP FOUND DFTC U3OOO-49,ECU INTERNAL CIRCUIT FAILURE.THEY PERFORMED SOFTWARE UPDATE.THEY SAID IT IS OK THIS TIME.CAN HAPPEN AGAIN.HOW CAN THIS PROBLEM BE DEALT? MY DAUGHTER DRIVES THIS CAR AND SHE IS MOVING TO COLLEGE IN AUGUST AND WILL NEED A CAR.HOPE THIS PROBLEM IS DEALT QUICKLY.IF NOT WILL NEED TO REPLACE ANOTHER CAR.I FEEL THIS IS NOT SAFE FOR HER TO USE.

NHTSA ODI 11104145

Jun 13, 2018Electrical systemBrakes

MY CAR WAS PARKED AND I TRIED TO TURN MY CAR ON AND I STEPPED ON MY FOOT BRAKE IT FELT REAL STIFF THAN I ATTEMPTED TO PUSH THE START BUTTON BUT MY CAR FAILED TO START. SEVERAL ERROR CODES POPPED UP ON MY DASHBOARD. (BRAKE SYSTEM PROBLEM, BRAKE HOLD SYSTEM PROBLEM, POWER STEARING SYSTEM (EPS) PROBLEM VEHICLE STABILITY ASSISST (VSA) PEONLEM, HILL START ASSISST PROBLEM, ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS PROBLEM.

NHTSA ODI 11101742

Jun 9, 2018Brakes

THE COLLISION MITIGATION BRAKING SYSTEM ENGAGES WHEN THERE ARE NO OBJECTS IN FRONT OF THE VEHICLE. THE SYSTEM HAS ENGAGED ERRONEOUSLY NUMEROUS TIMES, WHEN DRIVING ON THE HIGHWAY AND AT HIGH SPEEDS (65-70 MPH), AND THE BRAKE ENGAGES ATTEMPTING TO BRING MY VEHICLE TO A COMPLETE STOP (HARD BRAKE). SOMETIMES I HAVE BEEN ABLE TO GET IT TO DISENGAGE, BUT I HAVE HAD SEVERAL "CLOSE CALLS" WITH DRIVERS BEHIND ME NEARLY REAR-ENDING ME ON THE HIGHWAY WHEN MY CAR UNEXPECTED BRAKED (HARD). ONE TIME, THE BRAKES ENGAGED ON THE HIGHWAY WITH NO ONE AND NOTHING IN FRONT OF ME, AND I HAD TO PULL OVER ONTO THE SHOULDER QUICKLY (TO AVOID THE DRIVER BEHIND ME REAR-ENDING ME) AND GOT A FLAT TIRE AS A RESULT. I ASKED THE DEALERSHIP TO FIX THE ISSUE, BUT THEY SAID THEY COULD NOT GET MY VEHICLE TO DEMONSTRATE/ENGAGE IN THE BEHAVIOR I WAS DESCRIBING, AND THEREFORE, SAID THEY COULD NOT FIX IT. I ALSO REPORTED IT TO HONDA WARRANTY OVER THE PHONE. THEY THANKED ME FOR REPORTING IT AND SUGGESTED I CONTACT A DEALERSHIP TO GET IT FIXED - THE DEALERSHIP DID NOT FIX IT.

NHTSA ODI 11100708

May 1, 2018Electronic Stability Control (esc)Brakes

RANDOMLY I RECEIVE THE FOLLOWING ERROR MESSAGE ON MY SCREEN WHEN STARTING MY CAR, "BRAKE SYSTEM PROBLEM". THE ONLY WAY FOR ME TO REMOVE THE ERROR IS TO START WITH MY CAR IN PARK, AND MOVE FROM R, N, D, S, L, AND BACK UP TO PARK AGAIN. THEN I PRESS THE BREAK HOLD ON, THEN BREAK HOLD OFF, PARKING BREAK ON, THEN PARKING BREAK OFF, TURN OFF THE CAR, THEN TURN THE CAR BACK ON AND THE ERROR GOES AWAY. THIS HAS HAPPENED A NUMBER OF TIMES SINCE I LEASED THE CAR IN 2016 AND HAPPENED THREE TIMES JUST IN THIS MONTH. ALWAYS HAPPENS RANDOMLY. AFTER TAKING THE CAR TO THE DEALERSHIP A NUMBER OF TIMES AND LETTING THEM KNOW OF THE ISSUE THEY NOW RUN A FULL DIAGNOSTICS THAT MY WARRANTY IS OUT AND THINK IT HAS TO DO WITH A BAD CELL IN THE BATTERY. SO EITHER THERE IS A FAULT WITH THE ELECTRICAL BREAK SYSTEM OR THE BATTERIES IN THE 2016 HONDA CIVICS ARE BAD. A QUICK GOOGLE SEARCH WILL SHOW THAT I AM NOT THE ONLY PERSON WITH THIS ISSUE.

NHTSA ODI 11091170

Mar 2, 2018TiresBrakes

TL* THE CONTACT OWNS A 2016 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE SYSTEM AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MISTLIN HONDA (4754 MCHENRY AVE, MODESTO, CA 95356, (209) 549-5000) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 05813896. THE APPROXIMATE FAILURE MILEAGE WAS 57,160.

NHTSA ODI 11075862

Dec 27, 2017LightsBrakesEngine

MY VEHICLE BREAK SOME TIME DOCENT WORK....LIGHTING IS NOT PROPER AND ENGINE DOES NICE EVEN I DO SERVICING AND MENTION THEM BUT IT GOT IGNORED BY SERVICE CENTER

NHTSA ODI 11056985

Dec 13, 2017Electrical systemElectronic Stability Control (esc)Brakes

SOYBEAN WIRING ATTRACTING ANIMALS. I HAVE HAD THE CAR FOR 1 YEAR AND IT HAS HAPPEND TWICE WITH OVER 6,000 WORTH OR DAMAGE. LOCKED BRAKES, STEERING, ELECTRICAL . A CHILD RIDES IN THE CAR, THIS IS A KNOWN ISSUE THAT WAS NEVER EXPLAINED TO ME. PULLED OVER TO PARK. AFTER TRYING TO RESTART MY VEHICLE IT WOULD NOT START EVEN WITH A JUMP ALL SYSTEMS, BRAKES STEERING LOCKED.

NHTSA ODI 11054411

Sep 1, 2017Brakes

MILO GORDON HONDA MISREPRESENTED THE REPAIR OF A SAFETY RECALL AND SOLD A 2016 HONDA CIVIC AS A NEW VEHICLE WITHOUT COMPLETING THE REPAIR. ON DEC 31 2016, I PURCHASED A NEW 2016 HONDA CIVIC FROM MILO GORDON HONDA IN LAWTON, OK. TODAY, SEP 1, 2017, MY ELECTRONIC BRAKE SYSTEM MALFUNCTIONED IN A STATIONARY POSITION ON A CROSS-COUNTRY TRIP. AFTER THE MALFUNCTION, I TOOK THE VEHICLE TO ORR HONDA OF PARIS TX WHERE I DISCOVERED THE RECALL OF 2016 HONDA CIVICS. ORR HONDA CONDUCTED A VIN INQUIRY THAT SHOWED THE SOFTWARE UPDATE WAS COMPLETED ON OCT 12, 2016, PRIOR TO MY PURCHASE OF THE VEHICLE; HOWEVER, THE SERVICE DEPARTMENT TESTED MY PHYSICAL VEHICLE AND THE REQUIRED UPDATE TO THE BRAKE SYSTEM WAS NEVER MADE. IT APPEARS MILO GORDON HONDA UPDATED THE VIN DATABASE WITHOUT EVER REPAIRING THE ACTUAL CAR, THEN PROCEEDED TO SELL IT AS A NEW VEHICLE. AFTER THIS DISCOVERY, ORR HONDA UPGRADED THE ELECTRONIC BRAKE SYSTEM IN ACCORDANCE WITH THE RECALL ISSUED IN 2016. (PHOTOS ATTACHED)

NHTSA ODI 11021121

Aug 22, 2017Brakes

THE ELECTRIC PARKING BRAKE CONTINUES TO GENERATE ERROR CODES. I'VE HAD IT IN SERVICE AT HONDA DEALERS MULTIPLE TIMES FOR THE SAME PROBLEM. HONDA EVEN ISSUED A RECALL HOWEVER, I'VE HAD THE SOFTWARE UPDATE FOR THIS PROBLEM TWICE AND IS STILL MESSING UP. IT HAS ENGAGED THE PARKING BRAKE ON ITS OWN.

NHTSA ODI 11018941

Jul 21, 2017SteeringElectrical systemBrakes

ON TWO OCCASIONS, MY CIVIC HAS "LOCKED UP". UPON STARTING THE VEHICLE, ALL OF THE WARNING LIGHT ILLUMINATE AND THE CAR WON'T GO INTO GEAR. I WAS STUCK WHERE I WAS AND HAD TO GET THE CAR MOVING SO I FORCEFULLY ENGAGED THE VEHICLE BY INSERTING THE KEY INTO THE SHIFT KNOB AREA. WHEN DRIVING THE CAR, ALL OF THE WARNING LIGHTS WERE STILL ON AND THE STEERING WHEEL WAS DIFFICULT TO MOVE, THE VEHICLE WAS VERY HARD TO MANEUVER, THE BRAKES DID NOT WORK WELL, AND THE PROBLEM PERSISTED. I EVENTUALLY DISCONNECTED THE BATTERY AND "RESET" THE COMPUTER THAT WAY. THE PROBLEM WENT AWAY FOR A FEW MONTHS, THEN CAME BACK AGAIN SAME EXACT WAY. THE NEXT TIME, I DID THE SAME THING, DISCONNECTED THE BATTERY AND IT RESET. I DO NOT KNOW IF THIS PROBLEM IS WITH THE ELECTRICAL SYSTEM, TRANSMISSION, BRAKING, OR WHATEVER. ALL I KNOW IS IT WAS VERY DANGEROUS TO DRIVE AFTER I WAS FINALLY ABLE TO ENGAGE THE TRANSMISSION. ONE OTHER POINT TO MAKE, I ALREADY HAD THE "PARKING BRAKE RECALL" SOFTWARE UPDATE COMPLETED BY HONDA. THE DEALERSHIP SAID THEY DID NOT HAVE A RECALL FOR THIS TYPE OF PROBLEM AND ALL THEY COULD DO WOULD BE RESTART THE CAR UNTIL THEY WERE ABLE TO RECREATE THE PROBLEM. I DID NO THINK THIS WAS A GOOD USE OF TIME (THEIRS OR MINE) SO I AM HOPING FOR A RECALL SOON!

NHTSA ODI 11006737

Jun 12, 2017Brakes

REAR WHEELS LOCK INTERMITTENTLY. EXCESSIVE REAR ROTOR WEAR, WITH NORMAL WEAR ON PADS. APPEARS AS IF PADS HAVE WORN OUT ALLOWING FOR GRINDING AGAINST ROTORS. HOWEVER, PADS EXHIBIT NORMAL WEAR. HONDA OFFERS NO EXPLANATION FOR CORROSION. FOR COMPARISON HAVE ATTACHED PHOTOS OF REAR ROTOR AND FRONT ROTOR. REAR ROTORS EXHIBIT SIGNIFICANT WEAR/CORROSION WITH PAD LIFE AROUND 60%. THIS IS EQUAL ON BOTH REAR WHEELS OF THE VEHICLE. FRONT ROTORS HAVE NORMAL WEAR @70% PAD REMAINING. CALIFORNIA BASED VEHICLE, BUT EXPOSED TO SNOW AND WINTER DRIVING. REAR WHEELS LOCK ON AN INTERMITTENT BASIS, AS IF REAR PARKING BRAKE IS BEING APPLIED. POTENTIALLY VERY DANGEROUS, ESPECIALLY IN COLD WEATHER DRIVING.

NHTSA ODI 10994528

Jun 6, 2017Visibility & wipersBrakes

2016 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO PARKING BRAKE SYSTEM FAILURE. *SMD THE CONSUMER STATED THE PARKING BRAKES HAD A SOFTWARE UPDATE PERFORMED THEM TWICE AND THE COMPUTER U3000-49 WAS REPLACED. THE POWER WINDOWS ALSO FAILED. UPDATED 06/06/2017*JS

NHTSA ODI 10968108

Apr 27, 2017Electrical systemBrakesFuel system

THE AC HAS WENT OUT ON TWO OCCASIONS. THE FIRST OCCASION WAS DUE TO THE SYSTEM NEEDING TO BE RECHARGED. THE SECOND BEING A HOSE WAS NOT CONNECTED CORRECTLY. THE BACK TWEETER SPEAKERS WENT OUT AND HAD TO BE REPLACED. 3 AUDIO UPDATES NEEDED TO BE DONE. WHILE DRIVING THE CAR STOPPED ACCELERATING AND THE CAR STARTED SHAKING. THERE WAS NO BRAKES OR POWER STEERING AT THIS TIME. DIFFERENT CODES STARTED LIGHTING UP THE DASH. I WAS ABLE TO GET THE CAR STOPPED AND OFF THE ROAD INTO THE DITCH AREA. IT IS CURRENTLY AT HONDA.

NHTSA ODI 10981086

Feb 23, 2017Brakes

BREAKING SYSTEM RECALL NOT PERFORMED BY HONDA DEALERSHIP, EVEN WHEN ASKED AND TALKED ABOUT. ASKED SERVICE MEMBER AND THE GENERAL MANAGER, BOTH TOOK A "DO NOT CARE" APPROACH. I FEEL THIS SHOULD BE INVESTIGATED. THIS IS ROPER HONDA IN JOPLIN, MO.

NHTSA ODI 10956669

Jan 26, 2017Electrical systemBrakes

WHILE DRIVING THE VEHICLE ON CITY STREETS THE (BRAKE HOLD) LIGHT TURNS ON THEN IT BRAKES THE VEHICLE ON ITS OWN IN THE MIDDLE OF THE ROAD AND TURNS ON THE (HOLD) LIGHT . IN ORDER TO CONTINUE DRIVING I NEED TO RESTART THE ENGINE BACK ON. THIS HAS 3 TIMES ALREADY. *TR

NHTSA ODI 10947841

Jan 9, 2017BrakesElectrical system

2016 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM AND SOFTWARE FAILURES FOUR DAYS AFTER OWNING THE VEHICLE. *SMD

NHTSA ODI 10939428

Jan 4, 2017Transmission & drivetrainBody & structureBrakesCrash

THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR

NHTSA ODI 10939630

Dec 29, 2016Transmission & drivetrainElectrical systemBrakes

I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR

NHTSA ODI 10938661

Dec 21, 2016Parking BrakeBrakes

OUR 2016 HONDA CIVIC TOURING CAR EMERGENCY BRAKING SYSTEM FROM TIME TO TIME WOULD NOT WORK PROPERLY WHEN OPERATING UNDER NORMAL CIRCUMSTANCES. TOOK THE CAR INTO THE DEALERSHIP IN SCOTTSDALE, ARIZONA CALLED RIGHT HONDA. THEY TOOK THE CAR TWICE TO HELP FIX THE PROBLEM WITH THE AUTO BRAKING SYSTEM. NEVERTHELESS, RIGHT HONDA DROVE THE CAR AROUND 81 MILES AN HOUR. WE HAVE A GPS TRACKING DEVICE ON THE CAR THAT ALERTS US WHEN SOMEONE IS DRIVING UNPROFESSIONAL. THE RIGHT HONDA WAS SHOWN AND ASKED WHY THEY DROVE OUR CAR SO FAST AT AN UNPROFESSIONAL SPEED ON A PUBLIC STREET IN ARIZONA. THE SERVICE MANAGER JUST TOLD ME IT WAS FOR TESTING PURPOSES, TO GET THE CAR TO REACT. WE TOLD THEM THAT IT WAS VERY UNPROFESSIONAL TO DRIVE OUR CAR AT SUCH HIGH SPEEDS AND THEY ADDED THAT IF WE DO NOT LIKE IT WE CAN TAKE OUR CAR SOMEWHERE ELSE IN THE FUTURE. WE ALSO LET HONDA AMERICA KNOW ABOUT THE PROBLEM AND THEY JUST TOLD US THAT THEY ARE NOT RESPONSIBLE FOR RIGHT HONDA?S ACTIONS FOR THEIR UNPROFESSIONAL ACTIONS. THE GOOD NOTE IS THAT WE THINK RIGHT HONDA MIGHT HAVE FINALLY FIXED THE EMERGENCY BRAKING SYSTEM PROBLEMS WE WERE HAVING, WHEN OUR 2016 HONDA CIVIC TOURING CAR WOULD STOP BY ITSELF FROM TIME TO TIME WITHOUT AN OBJECT IN FRONT OF OUR CAR. BUT DO NOT LIKE HOW HONDA AMERICA AND RIGHT HONDA DEALERSHIP HANDLED THE SITUATION. FEEL THEY NEED A LOT OF HELP IN THE CUSTOMER SERVICE CATEGORY. INCLUDING, NO DEALERSHIP SHOULD DRIVE ANYONE?S CAR CRIMINALLY EVER. *TR

NHTSA ODI 10936691

Nov 18, 2016WheelsBrakesCrash

TAKATA RECALL HEY, MY CAR HONDA CIVIC COUPE BROKE DOWN IN SEPTEMBER REASON WAS TIRE AND BRAKE I THINK. I WAS DRIVING IN REGULAR SPEED AND MY TIRE BLOWOFF AND BRAKE DIDN'T WORK IN SAME TIME. I RUN OVER THE HILL AND BROKE MY BOTH EXCEL.

NHTSA ODI 10926853

Nov 5, 2016LightsBrakesVisibility & wipers

COVER FOR CENTER BRAKE LIGHT KEEPS COMING LOOSE, OBSCURING REAR WINDOW AND FLOODING INTERIOR WITH RED LIGHT WHEN BRAKE IS APPLIED AT NIGHT. KNOWN ISSUE, BUT DEALERS DO NOT HAVE GUIDANCE ON HOW TO PERMANENTLY FIX IT.

NHTSA ODI 10924458

Nov 2, 2016BrakesCrash

THE ELECTRIC EMERGENCY BRAKE FAILED. THE CAR WAS PARKED, IGNITION TURNED OFF, EMERGENCY BRAKE APPLIED, AND LEFT THE VEHICLE. WHEN I RETURNED, THE CAR HAD ROLLED BACKWARDS DOWN A ROAD AND SLAMMED INTO ANOTHER PARKED CAR CAUSING DAMAGE TO BOTH VEHICLES. NO INJURIES RELATED TO THE ACCIDENT. POLICE REPORT IS NOT AVAILABLE YET. WE FOUND ABOUT THE RECALL THAT WAS ISSUED IN MID-OCTOBER BUT WE HAVE NOT BEEN NOTIFIED/CONTACTED YET.

NHTSA ODI 10923735

Oct 30, 2016BrakesEngine

ME AN MY BOYFRIEND ALMOST GOT INTO AN ACCIDENT WHEN THE ENGINE OF OUR VEHICLE STOPPED WORKING IN THE MIDDLE OF THE HIGHWAY. LUCKILY WE WERE ABLE TO PULL OVER AT THE LAST SECOND WHEN THE ENGINE ACTUALLY STOPPED. WE WERE STILL IN A DANGEROUS AREA AND I COULDN'T EVEN DESCRIBE TO AAA WHERE WERE. FORTUNATELY A TOW TRUCK DRIVER WAS PASSING BY AND SAW US ON THE SIDE OF THE ROAD AND STOPPED TO HELP US. JUST TO GIVE SOME BACK STORY MY BOYFRIEND WAS READING AN ARTICLE ABOUT A RECALL FOR THE PISTON RING/CLIP AFFECTING THE ENGINE ON THE 2016 HONDA CIVICS AND WE IMMEDIATELY WENT TO OUR DEALERSHIP AND HAD THE CAR INSPECTED. WE WERE TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THERE WAS NOT A RECALL ON THE VEHICLE. LATER ON WARNING LIGHTS IN THE CAR STARTED TO TURN ON INCLUDED THE BRAKE AND ENGINE LIGHT. WE HAD A WORKER AT AUTOZONE CHECK THE LIGHTS WITH ONE OF THEIR TOOLS AND WERE TOLD THE LIGHTS MAY HAVE BEEN TURNED OFF IN THE INITIAL INSPECTION OF THE VEHICLE PRIOR TO OUR PURCHASE. WE WENT BACK TWICE SPEAKING TO THE MANAGER AND SERVICE TEAM AND WERE TURNED AWAY WITH A LIST OF ALL OF THE LIGHTS ON IN THE VEHICLE WITH NO REMEDY TO FIX ANY OF THE ISSUES. WHEN WE BROUGHT UP THE RECALL AGAIN WE WERE TOLD OUR CAR DID NOT FALL UNDER IT. BECAUSE OF THEIR NEGLIGENCE I AND MY BOYFRIEND COULD AVE LOST OUR LIVES IN AN ACCIDENT ON THE HIGHWAY. WE BOUGHT THE CAR MAY 2016 AND THE RECALL WAS ISSUED FEBRUARY 2016 AND WAS STILL OPEN AT THE TIME OF PURCHASE CONSIDERING THE PARTS TO FIX THE PISTON PROBLEM WOULD NOT BE AVAILABLE UNTIL SUMMER. SO WE WERE SOLD A CAR WITH AN OPEN RECALL AND THE ISSUE WAS NOT FIXED PRIOR TO PURCHASE. NOW I AM STRANDED WITHOUT A CAR BECAUSE THE ENGINE HAS SUSTAINED DAMAGE DUE TO THIS ISSUE. I WANT MY MONEY BACK AND I NO LONGER WANT THIS FAULTY AND UNSAFE VEHICLE, AND I DO NOT TRUST HONDA TO FIX THE ISSUE. WE NEED YOUR HELP NHTSA!

NHTSA ODI 10920090

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Honda Civic Cng verdict →