What 1,455 owners told NHTSA about the 2016 Ford Fusion Energi

The contact owns a 2016 Ford Fusion. The contact stated while driving 5 MPH and pulling pulled out of a driveway, the vehicle was hesitating. The contact continued driving and noticed that the brake pedal had to be depressed to the floorboard to stop the vehicle. No warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that brake fluid was leaking from the front brake flexible hoses. The vehicle was repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 106,000.

NHTSA ODI 11543270

This incident has happened to me more than once in the past few months. I am driving along the highway and all of a sudden I lose my power steering. The dashboard reads STEERING ASSIST FAULT. Service required. As well as Service Advance Trac. Safety issue because going at moderate speed to get onto highway and losing all power steering could cause me to go off road if in bad weather like rain or snow. In each situation all it took was me pulling off road and resetting the car by turning engine off and then turning it back on. I have take it to a Ford dealership near me and they ran a full diagnostics but couldnt find anything really wrong with it but it continues to happen at least once a month. Ive read similar incidents with Ford Fusion owners on Google and they werent sure as I that if it was the brake sensor or ABS Module that needs to be replaced. Any assistance or advice you could give me would be appreciated.

NHTSA ODI 11542183

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 75 MPH, he attempted to slow down for traffic and felt as if the brake was not responding as needed. The contact stated that an unknown warning light was illuminated. The contact had the vehicle towed to an independent mechanic, where it was diagnosed and determined that the passenger’s side front brake line had split along the length and needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The contact was advised by the mechanic that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The failure mileage was approximately 174,000.

NHTSA ODI 11538499

My brakes failed. Pedal went to the floor. Brake fluid leaked out. Extremely terrifying.

NHTSA ODI 11538194

The contact owns a 2016 Ford Fusion. The contact stated that the ABS warning light and the StabiliTrak warning lights were illuminated. The contact then stated that he received a recall notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and notified the dealer of the recall and the failure. The contact was then informed by the technician that once the recall was completed, they should eliminate and turn off the warning lights. The vehicle was then taken to the dealer where the recall was completed however, the contact stated that after the vehicle was retained, the ABS warning light and the StabiliTrak warning light illuminated. The contact then stated that while driving at an undisclosed speed, he had to apply pressure to the brake pedal to stop the vehicle. The vehicle was taken back to the dealer where it was then diagnosed that the ABS sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 172,182.

NHTSA ODI 11536509

BRAKES WENT OUT WHILE DRIVING ON THE INTERSTATE, BRAKE FLUID LEVEL LOW LIGHT CAME ON. MYSLEF AND OTHERS WERE AT GREAT RISK AS I WAS TRAVELING AT HIGH SPEEDS WITHOUT A WAY TO BRAKE. GOT IT TOWED TO A REPAIR SHOP AND WAS CONFIRMED TO BE THE FRONT BRAKE HOSES. THERE WERE NO WARNING SIGNS OF THIS HAPPENING.

NHTSA ODI 11533630

I got into an accident around May 3rd. Roughly around 11 pm to 12 am. To inform whomever is reading, none of the issues I will list have happened prior to this event. At the accident my car would not turn on, and it would not lock. As well as a piece of the car had broke off. I took my car to Mike's auto body for repairs. When the person inspecting the car had reviewed what was wrong with my 2016 Ford Fusion, I was informed part of the issue was the starter. I was informed by Nick a staff member of Mike's auto body, that the piece was replaced. After I had picked up my car on June 6, 2023 as per the receipt from my payment. The first time the event happened was on around June 6th to June 20th (I know it happened on a rainy Tuesday or Wednesday anywhere from 7am to 8am prior to Thursday June 22nd.) My car flashed "See manual" on my dash board. The air bag light had turned on. My car would not accelerate, the brakes functioned at this point, but when I pulled off the road and parked my car shook. When I had turned my car off, took out the keys, and turned it on again the problem was "resolved" and I was able to continue driving to work. I had called the auto shop and eventually left my car with the auto shop to be safe. The next event happened on Thursday June 22nd at 4:10 pm after I had picked it up from the auto shop when Nick had informed me my car was safe and nothing was reading on the scanner. (I took a picture of the dash board to show the message) and turned my car back into the auto shop. To note, the brakes did not work during this time. The next time it happened was the first time I drove my car again after picking it up from Mike's auto shop. July 1st at 12:47 pm. The same stuff happened. I recorded on video what my car was doing. My car decelerate when my foot was still on the gas, the brakes were not working, hot air out of the ac, car shaking. It happened 10+ times today (7/15/23) after leaving the dealership to fix a recall I have several videos of it

NHTSA ODI 11532460

Safety Recall 23S12/23v162 recalls with problem with FRONT brake flexible hoses ...same problem exists with these hoses on REAR brakes. Notified dealer where I purchased but the service department was not interested in an u reporting

NHTSA ODI 11531376

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealers; AutoNation Ford Marietta (869 Cobb Pkwy SE, Marietta, GA 30060: (770) 674-6077) and Wade Ford (3860 S Cobb Dr SE, Smyrna, GA 30080:(866) 847-5880) were made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11530589

The contact owns a 2016 Ford Fusion. The contact received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to stop in a reasonable amount of time. The brake fluid warning light then illuminated. The contact stated that he applied added pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle rolled to a stop. Upon inspecting the brake fluid reservoir, the contact became aware that the brake fluid level was low. The contact added brake fluid however, the brake fluid leaked out again. The vehicle was taken to Pep Boys where it was diagnosed and determined that the brake hose needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 103,000.

NHTSA ODI 11529625

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11529328

I take it to mechanic they say my car have transmission problems is making lot noise and stop and go really crazy. The dealer say there is nothing wrong with car. The. Brakes sometimes get me scared when I drive I feel we r not safe. No and they can’t fix it because they don’t have the part for the brakes. The msg was check owner manual something like that which can mean lots different problems in ur vehicle.

NHTSA ODI 11525023

Breaks went out while driving with my child in the vehicle, called local Ford dealer and they first tried to say it could be a few reasons other than the recall, but it is the Break line that's leaking, no indication light has came on in my vehicle ford will not accept the vehicle because there is no remedy this has not only put both our lives amongst many others on the road , my car is also financed I'm a single mother who has to be able to go to work SAFELY and I feel that ford is just not being held responsible for the repairs that's due to there fault. This had now put us in an extreme hardship.

NHTSA ODI 11523790

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 10 MPH and slowing for a traffic sign, she depressed the brake pedal which depressed to the floor board. The contact stated she saw that the "check brake" warning was illuminated. The contact stated that the vehicle rolled through the traffic sign and rolled off of the roadway and crashed into a tree stump. The contact stated the vehicle crashed into the tree stump on the passenger side front bumper. The contact stated that she was not injured. The contact had her brother help her push her vehicle back to her residence using his vehicle to push. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 146,000. VIN tool confirms parts not yet available.

NHTSA ODI 11523544

The contact's wife owns a 2016 Ford Fusion. The contact received a recall notice for NHTSA Campaign Number:23V162000(Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at 65 MPH, the brake pedal depressed to the floorboard as he approached a highway exit. The brake fluid warning light appeared on the instrument panel as the contact immediately applied his emergency brake. The dealer had been notified about the recall and informed him that they could not assist him. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repaired. The failure mileage was 179,000. VIN tool confirms parts not yet available.

NHTSA ODI 11522798

The contact owns a 2016 Ford Fusion. The contact received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11522702

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that after his wife had started the vehicle, she had to depress the brake pedal to the floorboard to shift out of park(P). The brake fluid warning light was illuminated. The contact stated that the brake fluid had leaked completely on the floor. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing both front brake lines to be replaced. The vehicle was not repaired. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000. Parts distribution disconnect.

NHTSA ODI 11521688

The contact owns a 2016 Ford Fusion. The contact stated that while depressing the brake pedal, the vehicle would not immediately stop, causing the braking distances to be extended. The cause of the failure was not yet determined. No further information was available. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted or notified of the failure. The failure mileage was unknown.

NHTSA ODI 11521334

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 35 MPH and braking for a traffic signal, she felt that the brake pedal had depressed closer to the floorboard than normal. The contact stated that the failure was intermittent. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brakes were in good working order. The dealer advised the contact that she had to wait for a second notification from the manufacturer due in August. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

NHTSA ODI 11520583

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. The traction control warning light was illuminated, and the emergency brake message was displayed. Additionally, the brake pedal was pushing back while depressed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,300. VIN tool confirms parts not available.

NHTSA ODI 11519971

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 40 MPH, the brake line ruptured. The parking brake was applied but was inoperable. The electronic parking brake warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the brake booster needed to be replaced. The parts were on back order. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 200,000.

NHTSA ODI 11520042

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. Additionally, the vehicle jerked and then unexpectedly stopped while the brake pedal was slightly depressed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11519738

Car started getting warning that says service AdvanceTrac. Hill assistance not available. It started around March 15th. The lights of the ABS and 2 others come on and then off. I would come into my car and the floor mat on the driver side would be wet no rain or anything outside. Yesterday, brake fluid light came on and breaks went completely out. I have a recall on my vehicle that I’m pretty sure relates to this issue. I’m looking to get repaired

NHTSA ODI 11519648

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11519438

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact stated while driving approximately 30 MPH, the contact depressed the brake pedal to slow for a traffic sign and the vehicle failed to slow down as needed. The contact ran the stop sign and then had to pump the brake pedal to stop the vehicle. The contact stated no warning light was illuminated. The contact constantly had been adding brake fluid to the brake reservoir. The contact called a local dealer and was informed that the parts for the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) were not available. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11519247