Home · 2016 Ford Fusion Energi · Complaints

What 1,455 owners told NHTSA about the 2016 Ford Fusion Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,455)Crash / fire / injury (53)Engine (432)Transmission & drivetrain (305)Steering (170)Electrical system (131)Brakes (122)Engine & cooling (100)Fuel system (88)Airbags (53)Speed control (52)Body & structure (44)

88 of 1,455 complaints match · Fuel system · clear filters · page 1 of 4

Oct 30, 2025Fuel system

EVAP blocking valve failed and car immediately went into limp mode on the highway. By doing this it could cause a crash. EVAP blocking valve also should last the life of the vehicle.

NHTSA ODI 11696645

Mar 24, 2025Engine & coolingFuel system

The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, there was heavy white smoke coming from the exhaust pipe with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where a code reader retrieved information for a defect with the EVAP system. The EVAP system was replaced by another independent mechanic; however, the check engine warning light returned several months after the repair. The vehicle was taken to another independent mechanic, where it was discovered that coolant was leaking into the spark plugs. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 124,000.

NHTSA ODI 11650161

Mar 13, 2025Fuel system

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was stopped, the engine started to rev. There was no warning light illuminated. The contact drove into a gas station and the vehicle shut off while parking the vehicle. The contact's brother arrived at the scene and restarted the vehicle; however, the revving persisted. The contact was informed by another owner of a similar vehicle that the failure was related to the fuel system. The vehicle continued to rev, and the contact opened the fuel tank which allowed fumes and air pressure to be released from the gas tank. The vehicle resumed normal operation while the contact drove home; however, the failure returned the next time the contact drove the vehicle. The vehicle was taken to an independent mechanic where a diagnostic code reader showed a defect with the evaporative canister vent solenoid. The vehicle was advised to stop driving the vehicle and the vehicle was towed back to the residence. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 158,000.

NHTSA ODI 11648088

Feb 18, 2025Transmission & drivetrainEngineFuel system

Kept getting a misfire on cylinder 2 after ford preformed a “recall” on the power train control system well the car now has coolant leaking into the number two cylinder causing it to shake violently and complete loss of power luckily my wife was able to pull safely off the roadway with my [XXX] son present before losing control and having an accident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11643582

Jan 30, 2025Fuel system

For 2 1/2 months, every time I pump gas, I couldn't get the car to start without revving the engine. I took it to the Ford service center, and they informed me that it's the Canister Purge Valve that needed to be replaced. They also mentioned that they have seen a lot of cars with the same issue.

NHTSA ODI 11639562

Jan 17, 2025EngineFuel system

The canister purge valve in this vehicle repeatedly goes bad. I had a 2015 and now 2016 both with the same issue. It throws the check engine light on and will just about die everytime putting gas into the car or when stopped for random periods of time. The vehicle uses more gas and you can literally smell the fumes escaping from the flapping gas tank lid. In order to start the car you have to pump the gas petal and occasionally the car will stall out while driving.

NHTSA ODI 11636403

Nov 20, 2024Fuel system

1st incident (Oct. 8, 2024)- while traveling up a slight incline vehicle began to sputter and then stopped accelerating. No codes where thrown, no warning of any kind. The vehicle was still running and had all power, but there was no acceleration when pressing on the gas pedal. I was able to turn the car off and restart it and acceleration started but only for a brief moment, I was able to pull off into a driveway. Turned off the vehicle and restarted - vehicle would not accelerate. Turned off vehicle and waited 10-15 minutes - restarted the vehicle and the vehicle accelerated. Vehicle drove fine until the 2nd incident (Nov. 2, 2024) - stopped at a red light, once light turned green - no acceleration, no codes, no warning signs, and vehicle was still running and had power. Turned off vehicle and restarted and accelerated. Again, the vehicle drove fine until the 3rd incident (Nov. 19, 2024) - same thing happened - stopped at a red light, once light turned green - no acceleration, no codes, no warning signs, and vehicle was still running and had power. My safety and others are very much at risk due to the fact that I am not able to accelerate when needed and there isn't any warning as to when it will happen. I am luckly that I have been able to turn the vehicle off and back on again quickly.

NHTSA ODI 11626482

Aug 19, 2024EngineFuel system

Had a coolant leak which further damaged my whole engine. i need a new one now after only having my car for 2 years.

NHTSA ODI 11609544

Jul 29, 2024Transmission & drivetrainFuel system

The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .

NHTSA ODI 11605148

Jul 21, 2024EngineFuel system

Coolant leaked into a cylinder due to a failed head gasket at 61,000 miles. Ford replaced head gasket, but the issue is due to poorly manufactured engine, and I had the same issue starting again at 99,000 miles. Ford refuses to fix engine since it is out of warranty, but the issue is due to poor manufacturing, not customer negligence.

NHTSA ODI 11603658

Apr 23, 2024Fuel system

Vehicle after every single time we refuel have to press gas pedal to start afterwards it keeps stalling until you gun the acceleration to pick up speed. Vehicle after that runs okay until the next time you fuel up.

NHTSA ODI 11584782

Mar 25, 2024Fuel system

The contact owns a 2016 Ford Fusion. The contact stated that upon refueling the vehicle, the check engine warning light illuminated on the instrument panel. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the float gauge, requiring a replacement. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.

NHTSA ODI 11579286

Feb 15, 2024Transmission & drivetrainEngineFuel system

I have this car with a coolanat leak into the Cylinder causing a misfire resulting in fuel/oil in cylinder and white smoke coming from the exhaust. i keep on having codes pop up and my cabin smells like burnt oil my kids are smelling this on a daily basis its bad for their health i know Ford knows about this problem. if my car catches fire because of the oil problem whos responsible, I've changed out spark plugs. coils. fuel injectors. all sensors. an nothing seems to work. when i changed my oil it looks like oil is flooding my motor an covering my entire engine an leaking everywhere its also a road hazard

NHTSA ODI 11572028

Jan 16, 2024Electrical systemFuel system

The car stalls out and stops moving out of no where while driving and smells like fuel as well

NHTSA ODI 11565826

Jan 12, 2024Fuel system

The canister purge valve in this vehicle repeatedly goes bad. Since buying the vehicle in 2018, the purge valve went bad in 2019, twice in 2020 and last (although I’m sure it will happen again) 2024. It throws the check engine light on and will just about die everytime putting gas into the car or when stopped for random periods of time. The vehicle uses more gas and you can literally smell the fumes escaping from the flapping gas tank lid. The smell is awful. I’ve reported this problem to Ford themselves since the first issue due to their being multiple people online with the same issue with this vehicle. I thought the purpose of “eco friendly” meant to not release harmful gases from the vehicle. Ford has zero cares of this issue. The odor is so strong which leaks inside the vehicle. It’s made my grand kids sick on 2 occasions. Why this isn’t a recall yet is beyond me. The repair cost each time has been a little over $500. I have ALL receipts of repairs. Does products have been placed on this vehicle. Although now I’m second guessing my choice of the ford part and maybe should have went with an after market part. Because clearly Ford isn’t concerned about the problem and fail to fix the canister purge valve so it isn’t releasing harmful gases into our atmosphere.

NHTSA ODI 11565029

Nov 29, 2023EngineFuel system

I brought my ford fusion 2016 SE with around 84,000miles on it, into a local dealership for recalls I needed done, my car was running completely fine before that. Ford did a multi point inspection and I passed for everything besides tires and brakes which was expected! Not even 12 hours after getting my car back, my check engine light turned on.. I was so confused on how that was happening. I contacted ford again and they told me my coolant pressure was low but that wasn’t even stated in my multi point inspection. Anyways I had to go to work the next day and my car completely stops in the middle of a main road & my car wouldn’t accelerate. The person behind me almost slammed into my back end. I have never had a complaint about my car, I love my fusion. But after further research this is a very common problem with my specific model and year, so much so that there’s an on going lawsuit for the coolant leaking because of the design of the engine, which can cause over heating, fires, and needing an engine replacement. I was completely shocked, because they didn’t say anything about my coolant until I told them my car stopped driving in the middle of the road.. This is a serious safety hazard, and I don’t have 9k laying around for a brand new engine that was fine before I brought it in, this is a recurring problem that’s happening to so many ford owners. This seems very sneaky and dangerous coming from such a well known company I’m so disappointed.

NHTSA ODI 11557484

Aug 24, 2023Transmission & drivetrainElectrical systemFuel system

There is an issue with the (evap) solenoid/associated sensor that causes the vehicle not to restart at unexpectable intervals and the fuel delivery system is also affected during fueling and seemingly during acceleration, at least. The key was recently replaced and association between the problem and the key reading mechanism is unspecified. A power train affect/association is also likely component- that based upon information provided to consumer. I've heard similar problems with other Fords and in other conversations it has not been indicated to me that the models' component's failure is not problematic. It has not been stated how that is contributory to the increased collision risk associated with the brake component that is a current recall. It began prior to the key replacement which is in the dealer repair record and 4 weeks prior to this submission is listed as the incident onset date.

NHTSA ODI 11540587

May 16, 2023EngineFuel system

I purchased my car on 9/22/21 with 103,000 miles as well as opting into the extended warranty offer. Since then, I have had a LOT of issues. It was taken to the dealership on 8/1/22 due to an issue with acceleration; the car would stop operating while driving to a point where I’d have to pull over, turn it off, then turn it back on. The check engine light would come on with code P0299. I had to pay for the repair since it was deemed it was a vacuum leak...which wasn’t covered in my warranty. The issue returned shortly after, so my car returned to the dealership on October 3,2022. The diagnostics indicated I needed a new transmission, so I didn’t receive my car back until November 19, 2022. Shortly after receiving my car back, I noticed coolant leaking to the bottom of the engine. There is also white residue on my spark plug in the first cylinder. I have just returned from the dealership to have my vehicle diagnosed (5/16/23), but I was told I have exceeded the mileage for the warranty coverage; to have my car diagnosed for the 3 issues, it would cost $199.99 each....and it may result in requiring a new engine....which would cost around $8,000. So essentially, I am now stuck paying a car note on a vehicle that has had several MAJOR issues not even 2 years into ownership.

NHTSA ODI 11522199

Apr 27, 2023Electrical systemFuel system

When driving vehicle on warm starts, vehicle stalls and engine loses power. Warm start means any time vehicle was driven, turned off, and then restarted after less than 30 minutes of being turned off. For example, when fueling at a gas station, or making a quick errand into a store or fast food restaurant. One once occasion, vehicle also stalled after shifting to drive after an extended period of idling (approx. 20 minutes - was idling hoping to avoid stall when beginning to drive again). In general, vehicle will start (but may need a few tried before turning engine over), and idles at 500 RPM, rather than expected 1000 RPM. On acceleration, when vehicle reaches 2500 RPM or greater, needle drops to 0 and vehicle shuts off while driving. On some occasions, vehicle will also stall/shut off when decelerating as well (particularly in parking lots or instances when one may drive and stop/slow frequently). I took vehicle to mechanic and learned that turbo charger was leaking oil into throttle body - both were replaced by mechanic, but issues persisted. The vehicle stalls while driving, putting the safety of myself, my passengers, and other vehicles at risk in case of collision due to sudden stall. The vehicle has been taken to my local mechanic as well as the Ford dealership - in both cases I was advised that the check engine light was not on, and that there was nothing they could do until the light came on or vehicle was stalling consistently. The vehicle is now stalling consistently, however dealer informed they are not able to do anything because the engine light is still not coming on. The dealer did confirm they were able to reproduce the issue, and my local mechanic also confirmed reproducing the issue. These problems began on or around January 5, 2023 and vehicle was first assessed by local mechanic on January 11, 2023.

NHTSA ODI 11519280

Apr 19, 2023Fuel system

After a rear-end collision, my check engine light came on. I have been told it is due to a problem with the purge valve; however, the purge value is located in the front of the vehicle. I am concerned that a rear-end collision can cause this vehicle damage to the emission system that is coded incorrectly, or a rear-end collision can cause damage to the car's computer system causing it to throw faulty codes.

NHTSA ODI 11517909

Feb 18, 2023EngineFuel system

I've had my Ford Fusion for about 9 months now I have white smoke coming out of the exhaust. I asked was it the head gasket and was told no. I was told it was a cracked radiator, water pump and thermostat. Cost me almost $1,700. Only for the white smoke to come back a week later.

NHTSA ODI 11507985

Feb 7, 2023EngineFuel system

I've had my ford for almost a year and found that coolant was getting into my engine and causing it to overheat and went to get it checked out at a Ford dealership only for them to tell me I would have to buy a new engine I can't afford. I've been looking online at all the problems that could arise if I don't switch the engine like the car starting on fire in hot summer days and can't afford to buy a new car as I had to get a loan for it and can't even drive it much for worry of anything happening. It's my main source of transportation to work and without it I could lose my job. I can't afford to get a new car and another loan for that as well while paying for my ford's loan. I've tried to do research for a recall on the engine but nothing seems to be showing up and I don't know what to do but just keep driving the car and continuously filling the coolant waiting for the day my engine fails on me or it starts on fire and maybe my insurance will cover the costs. I really enjoy the car and have had other ford's before but for the dealership to sell me a car that would fail on me and have me pay more for an engine is not right. This isn't okay and I'm in a situation I can't get out of without being put more into debt with getting more loans.

NHTSA ODI 11506009

Sep 22, 2022Fuel system

Purge valve, fuel filler neck/vacuum neck and air grill issues - check engine lights on for engine and inject issues.

NHTSA ODI 11485905

Jul 9, 2022Fuel system

When the car is going down the highway it will make a loud sound and the just shut off in the middle of traffic and some time it will not make a.sound,and it shuts off. This is a very dangerous thing to be happening on a highway. I have had several close call in which the person or people behind me had to swirl around me to keep from causing a major car crash. I have had my car to shut off on me several times before. I took it to have it checked out and the cause was determined to be within my fuel line, causing me to have the fuel tube replaced. As they where checking my car another Ford Fusion was having the same problem.

NHTSA ODI 11473079

Jun 7, 2022Fuel system

The car stalls on idle repently and check engine light won't turn on, so there no error codes. But apparently it's a fuel pressure sensor.

NHTSA ODI 11467909

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Ford Fusion Energi verdict →