What 286 owners told NHTSA about the 2016 Ford F-250 Supercab

The contact owns a 2016 Ford F-250. The contact stated that the rear-view camera intermittently functioned properly but recently started displaying a blue screen. The local dealer was contacted starting in December 2025, but the contact was informed that parts for NHTSA Campaign Number: 25V572000 (Back Over Prevention) recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

NHTSA ODI 11729466

The failure of the APIM has completely disabled the Rearview Backup Camera, which is a federally mandated safety feature (FMVSS No. 111). Operating a heavy-duty F-250 without a functional backup camera creates a significant blind-spot hazard and an immediate safety risk to pedestrians and property. King Ford has confirmed the failure. Service Director Jamie Churchwell has acknowledged the damage as "Consequential Damage" resulting directly from the attempted software update for Safety Recall 22S35. It is currently being reviewed by the Ford District Parts and Service Manager (as reported by the dealer) for a "Related Damage" warranty claim . The vehicle’s screen and backup camera were functioning perfectly prior to the recall service. The failure occurred at the dealership during the application of the manufacturer’s recall software update.

NHTSA ODI 11725818

The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While shifted to reverse(R), the back over prevention camera intermittently displayed an image of the rear of the vehicle, but occasionally the screen was black. The dealer was contacted and confirmed that the part for the recall repair was unavailable. The manufacturer was contacted; however, the contact was unable to speak with a representative. The failure mileage was approximately 18,300.

NHTSA ODI 11725176

The contact owns a 2016 Ford F-250. The contact stated that while reversing, the back over prevention system was inoperable. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 100,000.

NHTSA ODI 11717305

The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a white screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message to "Contact Your Local Dealer" was displayed on the instrument panel. The local dealer was not contacted. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle drove over a speed bump or pothole, and the steering wheel vibrated. No warning lights were illuminated. The contact used force to control the steering wheel. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that an alignment was performed, and an unknown repair to the exterior lighting was also performed. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ODI 11697967

The contact owns a 2016 Ford F-250. The contact stated that while reversing, the rear-view camera failure warning light illuminated. In addition, the contact stated that the error message instructed the contact to reach out to the local dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to repair the vehicle was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,611.

NHTSA ODI 11695197

The contact owns a 2016 Ford F-250. The contact stated that the rearview camera intermittently failed to operate as needed. The contact stated that the camera occasionally displayed a blank or distorted image while the vehicle was in reverse(R). The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 200,000.

NHTSA ODI 11693853

No accident Backup camera does not work most of the time

NHTSA ODI 11659129