What 1,686 owners told NHTSA about the 2016 Ford F-150 Supercab Diesel

Most lug nuts were stripped and the shop had a difficult time removing them. I had to replace all with solid lug nuts to ensure I had no other issues. This was an additional cost of $239.28.

NHTSA ODI 11433789

What component or system failed or malfunctioned, and is it available for inspection upon request? While parked, the rear defrost button was engaged. Shortly afterwards (1-2min) the backseat filled with smoke. I had my family immediately exit the vehicle and the rear window exploded. I checked the area and found an electrical wire draped over the rear passenger seat. It was melted and had clearly exploded up and over the seat. How was your safety or the safety of others put at risk? Yes, had my children remained in the vehicle, they would have been sprayed with glass or burned from the electrical short. Has the problem been reproduced or confirmed by a dealer or independent service center? No, however, I looked online and found this has happened to others. I called Ford service center and they informed me their were no recalls out on the truck. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. However, Glass doctor performed the repair since Ford outsources their glass repair work Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

NHTSA ODI 11432903

The transmission suddenly downshifts into first gear from 5th gear at higher speeds, causing a rapid loss of speed. The transmission also has hard shifts, the above problems have happened on several occasions. From safety standpoint the sudden downshift could cause a accident. There were no warning lamps or alarms. I have not had the truck inspected by anyone as it just happened. I have not taken it to a dealer.

NHTSA ODI 11432299

The contact owns a 2016 Ford F-150. The contact stated while driving 40 MPH, the vehicle began to shake and lost motive power. The contact was able to pull over and restart the vehicle however, the failure persisted. The contact stated that there were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was informed of failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 80,000.

NHTSA ODI 11432178

I just purchased the vehicle, used, from Lithia Hyundai in Fresno, CA, two months ago. On my first trip to the lake hauling a boat in tow haul mode my check engine light came on. As soon as I got back I took it to the Lithia Ford Dealership in Fresno, CA to get it checked as I had also purchased the extended warranty on it. They found that the Turbo needed to be replaced, which was covered under the warranty. As they were fixing the turbo they found that it also had a warped exhaust manifold and broken bolt. The warranty is refusing to cover this as they say they DO NOT cover bolts and since the bolt broke (which they claim) and caused the manifold to warp they won't cover it. In doing my research, I am finding out that this is a very common issue with the 3.5 liter ecoboost and I feel that this should become a recall item. if the exhaust were to leak into the cab, that is a definite safety hazard and should be looked into. Why are the bolts breaking, and why are so many exhaust manifolds warping in the F-150s? It is still currently in the shop and I am fighting with both the shop and the warranty to get it fixed since it should be covered under my bumper to bumper warranty.

NHTSA ODI 11431939

2016 F150, 3.5L, manuf Kansas City October 2016. Complete brake failure resulting in a collision of the F150 and its towed trailer. Over $4,000 damage to F150 and trailer, and $1,066 to replace Master Brake Cylinder and Brake Booster. Gaylord Ford (Bill Marsh) 1928 Otsego Ave, Gaylord, MI 49735 (989) 732-4835 SO#927036 diagnosed: Master Cylinder leaking into Brake Booster Safety Recall 20S31. Owner advised F150 VIN was manufactured Oct 2016, 3 months after 20S31 cut-off August 1, 2016. June 8, 2020 Ford Motor Company Recall 20S31 Chronology page 2: “Ford proposed conducting a Customer Satisfaction campaign to repair master cylinders if and when they fail and to continue monitoring the population of non-recalled vehicles. Due to the severity of this case at high-speed and potential for fatal and life changing injuries, full brake failure and none of the warning scenarios described by Ford in 4 items below; reasonableness on any public safety business standard would ‘red flag’ this wurst case scenario for investigation and review. Chronology page 1, ¶4 - Loss of Brake Fluid: None of the following were observed. In this case “Brake” illuminated on dash and then not illuminated to normal. Total brake failure followed 20 minutes later without any of these 4 Ford described scenarios a driver is to expect. 1) “the driver will receive an audible chime, a full screen message center alert, and a red brake warning indicator in the instrument cluster; all indicating that brake system service is required.” 2) “Braking ability would still be unchanged at that time.” 3) “If a vehicle continues to be operated and additional fluid is depleted, the driver may begin to experience a change in brake pedal travel and feel.” 4) “if a loss of brake fluid is substantial enough to reduce brake function to the front wheels, full braking function would remain in the rear wheel circuit. Indisputable evidence the failure is grossly worsened beyond 20S31 cut-off now into Oct 2020.

NHTSA ODI 11431772

Was driving about 60mph when I had sudden loss of power and vehicle RPMS shot up to 5000+ RPMS and gear selection indicator on dash started flashing 1st gear. No the vehicle was not in manual mode. This has happened several times before.

NHTSA ODI 11431627

The contact owns a 2016 Ford F-150. The contact stated that while her son was driving 55 MPH, the driver’s side rear tire experienced a blowout. The driver pulled over to the side of the roadway and attempted to place the spare tire on the vehicle however, the driver was unable to remove the lug nuts. The driver had the vehicle towed to a local dealer, where the dealer inspected the vehicle and stated that the lug nuts were swollen. The dealer replaced the lug nuts with aftermarket lug nuts and mounted the spare tire on the vehicle. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000.

NHTSA ODI 11431393

The contact owns a 2016 Ford F-150. The contact stated that the tailgate would fall intermittently without warning. The contact stated that the tailgate fell and caused damage to his trailer. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was 53,169. The VIN was invalid.

NHTSA ODI 11430989

My truck recently has begun to go into limp mode, the engine loses 98% power and runs so rough it shakes. This has happened multiple times at highway speeds in heavy traffic leaving me and passengers very vulnerable to a rear end collision. The first couple of times by shutting the engine off it allows me to reset the Hill descent fault and service advance trac warning. The truck would return to normal operations. Today (8/30/2021) after multiple shut downs in a 5 mile trip the check engine light came on too. I have scheduled a appointment at Middleton Ford in Middleton WI. for September 9th (the soonest available) The truck will be dropped off on Thursday (9/1/2021). Thank You for all you do! [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11431118

The electronic tailgate releases (opens) on its own either while the vehicle is in operation or while parked. This caused damage to the tailgate by an opening garage door and risks damage to traffic by the truck bed contents being expelled while underway. This defect has not been reported to a local dealer, manufacturer, police or insurance. There were no warnings, messages or other symptoms that preceeded the tailgate opening. This problem first happened approximately 08/01/2021 and has happened two more times since then during Aug 2021.

NHTSA ODI 11430852

The contact owns a 2016 Ford F-150. The contact was driving approximately 50 MPH, when the brake warning light illuminated. The contact was able to pull over and inspect the brake reservoir and noticed that it was empty. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was towed to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 63,643.

NHTSA ODI 11430549

The back up camera has been sporadic for over a year, sometimes it is vertical digit multicolor lines, sometimes it is very dark and "over contrasted", sometimes it is a blue screen, and then sometimes it works perfectly. It started last summer, but before I got around to fixing it, winter came and it worked perfectly until spring. There is a recall for 2020 vehicles experiencing the same problems, so where is my justice? I might add, there is a recall on Ford back up cameras and I had to select "other"? I would think if you know there is a problem with a back up camera that it should at least be an option!

NHTSA ODI 11429805

The contact owns a 2016 Ford F-150. The contact stated while her husband was driving 25 mph up a hill, the brake warning light was illuminated, and he was depressing the brake pedal to the floor but failed to stop the vehicle. The driver was able to cruise to the side of the road. The driver stated while checking under the hood, he noticed there was no brake fluid but did not see any leaks. The driver was able to add brake fluid and continue driving to his destination. The driver took the vehicle to local dealer and was informed that no brake fluid leaks were found. The driver stated on August 7, 2021, he experienced the failure for a second time. The contact took the vehicle to another local dealer at Ray Skillman Ford (1250 US-31, Greenwood, IN 46143: (317) 885-9800), where it was diagnosed with needing the brake master cylinder and brake booster to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 78,972.

NHTSA ODI 11428854

Truck has an oil pan leak which FORD will not repair, but requires me to pay for the oil leak. It was a manufacturing defect and believe in time this could cause a fire down the road if it's not fixed.

NHTSA ODI 11428515

I have a critical safety issue with the 2016 F150 truck I bought from Cavalier Ford, Chesapeake VA. The issue is the 6R80 automatic transmission unexpectedly changes gears while driving. In my case the truck down shifted from high gear to low gear on the interstate while driving about 70 miles per hour. I was fortunate no other cars were near me. My truck almost came to a stop, no brake lights displayed. This occurred the week on Jul 6 2021. It has occurred multiple times since than as well. I had the battery checked, showed bad, and bought a new one Jul 9th. I also had the "Check Engine" light scanned at Autozone. It revealed codes P0706/707, ie Range Sensor inside the transmission. I called Cavalier for an appt (Aug 11th almost a month away!!!), informed it would be $140 for a diagnostic!! It was free at Autozone. I also had another free scan done at Logan's Auto repair on Jul 22nd, having codes P0702/705/706/707/1921, all pointing to the Range sensor in the tranny. I spoke with Cavalier representative Nicole on Jul 16th, no help, and also left Service Mgr. Cathy Hunt. a voicemail on Jul 23rd explaining my dilemma. She has not returned my call. My status now, I have a 2016 F150 Ford truck, I urgently need to work and daily errands, ie Grandkids. There was a recall on this issue on the 2011/12 F150s. How come not now, its a major safety issue, and I see a lot of these trucks around. I wanted to convey this to Ms Hunt. Summary...the motor in this truck blew up at approx 39000 miles, and Ford did replace it. Now, at 79000 miles the transmission is also gone out. Since my extended warranty of 75000 just expired, I need some assistance from either Cavalier or the Ford plant. I need a reliable truck for work and taking care of the grandkids. If no one has reached out to me my COB Jul 28th 2021, a safety complaint will be sent in to the National Highway Traffic Safety Administration...Thank you

NHTSA ODI 11427918

UNKNOWN Gas mileage has plummeted from 19mpg highway/city Down to 12.5mpg Highway/City Hard starting is random so Very Hard to Catch for Auto Mechanics, new spark plugs, No Check Engine Lights, Multiple Mechanics both Dealership and 3rd Party cannot find anything wrong with the truck Fuel pump tested and is fine, O2 sensor either working properly or not telling the computer something is wrong Gas Mileage suddenly plummeted with no reason, nothing is telling the computer anything is wrong and nobody can find out why my gas mileage has plummeted so drastically with No Signs of Bad or Faulty Parts

NHTSA ODI 11427128

1. THE WIPERS WILL NOT SHUT OFF. i HAD T PULL THE FUSE TO GET THEM TO STOP. aS A RESULT, THE WIPERS LEFT SEVERAL SCRATCHES ACROSS MY WINDSHIELD MAKING IT DIFFICULT TO SEE. 2. THE DRIVERS SEAT HEIGHT ADJUSTMENT DOES NOT FULLY EXTENT TO THE FULL HEIGHT SIMILAR TO THE PASSENGER SEAL MAXIMUM HEIGHT. AS A SHORT PERSON THIS MIKJES IT DIFFICULT TO SEE OVER THE STEERING WHEEL. ADDITIONALY, THE DRIVERS AND PASSENGERS SEAT HEATING AND COOLING SYSTEMS DO NOT WORK.

NHTSA ODI 11426828

INTAKE RUNNER CONTROL VALVE FAILURE DECREASE AIR FLOW TO MOTOR CAUSING DECREASE POWER AND TORQUE VEHICLE VERY SLUGGISH AND OCCASIONALLY HESITATES FROM START VEHICLE CAN NOT TOW DEALER CONFIRMED INTAKE ON BACKORDER DRIVING VEHICLE FOR OVER A MONTH DEALER STATES VEHICLE IS SAFE TO DRIVE

NHTSA ODI 11426689

The contact owns a 2016 Ford F-150. The contact stated that after starting the vehicle and depressing the brake pedal, the brake pedal extended to the floor. Upon inspection, it was discovered that there was no brake fluid in the brake fluid reservoir. The vehicle was towed to the local dealer who diagnosed that the brake booster and brake master cylinder were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number 20V332000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 81,000.

NHTSA ODI 11426451

This is a 2016 Ecoboost 3.5 F150 built in Kansas City plant. The brake booster leaked and I lost brakes. This is a current recall but my VIN is not included. How can my truck, the same model and powertrain as those recalled, in the same time period, built in the same plant, with the exact same issue not be part of the recall? I nearly crashed... the mechanic at the Ford dealer knew exactly what it was - how - well clearly its a bigger issue than what has bene recalled!!!!

NHTSA ODI 11426216

The contact owns a 2016 Ford F-150. The contact stated while driving 35 mph, the pressurized fuel line fractured causing an abnormal fuel odor inside the vehicle. The contact exited the vehicle and became aware of fuel leaking from the fuel line. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the fuel line needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure but offered no assistance. The failure mileage was approximately 80,000.

NHTSA ODI 11425810

I turned my defrost on in my 2016 ford f150, minutes after my truck smelt of burning wires and my rear glass shattered. There was no impact as i was still in my driveway.

NHTSA ODI 11425877

LEAKING TURBO OIL SUPPLY LINE THAT IS LEAKING AT THE WELDED JOINT.

NHTSA ODI 11425480

Hi, I have a 2016 Ford F150 with the 3.5 ecoboost motor. The truck has roughly 80k miles on it currently. I replaced the front brake rotors and pads on the truck a few weeks ago. After the repair I had full brake ability and no issues what so ever. This weekend I was driving the truck when I received an audible alarm and on the heads up screen by the speedometer that said the brake fluid was low. I also had the red "brake" indicator on the dash. When this occurred I did loose what I would say was 80% of my braking ability. Luckily I was only a few blocks from home so I was able to get home. When home I took all 4 wheels off my truck looking for leaks and everything was dry. The brake fluid reservoir was in fact low so I put 12 oz. of fluid back in it and went to drive around the block to see if things were better. I made it about 3 blocks before I received again that brake fluid low warning again and then lost braking ability. I then called my wife and took the truck to a local brake shop about a mile away. After some research over night I ran across 20V-332 and wondered if my truck was part of this recall. I called Ford this morning and the confirmed it is. They have ordered a master brake cylinder and I am now waiting for they to correct the issue. I will be without me truck at a minimum of a week because of this issue.

NHTSA ODI 11424361