Jul 9, 2024Transmission & drivetrain
The contact owns a 2016 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power after unexpectedly downshifting to first gear. The contact pulled over to the shoulder of the roadway and turned off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service transmission warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 107,000.
NHTSA ODI 11600558
Jul 2, 2024Transmission & drivetrain
The contact owns a 2016 Ford F-150. The contact stated that on several occasions while driving at various speeds, the vehicle downshifted inadvertently. The contact stated that the gear shift indicator flashed, and the transmission warning light illuminated. Additionally, the contact stated that the gear selector failed to recognize the selection several times while in park(P). The vehicle was taken to an independent mechanic on several occasions where the failure was not able to be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
NHTSA ODI 11598222
Jul 2, 2024Transmission & drivetrainBrakes
The contact owns a 2016 Ford F-150. The contact stated while the transmission was downshifting, the vehicle jerked when the brake pedal was depressed. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, and the contact was informed about DTC code: P061E: 00-28. The contact stated that the failure was related to NHTSA Campaign Number: 24V444000 (Power Train). The manufacturer was contacted, and the contact was informed that there was no recall coverage on the vehicle. The approximate failure mileage was 100,000.
NHTSA ODI 11598281
Jul 2, 2024Electrical system
The "service advance trac" light would come on and the vehicle would go into limp mode. Limp mode would last until the vehicle was turned off. This happened 4 times in all. Once in March and three times in June. It always occurred shortly after the initial start of the day. The vehicle is available for additional inspection if and when needed. When the vehicle goes into limp mode, a loss of power occurs. This is a safety concern as moving through intersections from a complete stop is unusually slow and lagging. The Ford dealership did not find the root cause during initial inspection, which resulted in a bad diagnosis and an unneeded repair. The second dealership visit, 3 months after the initial, resulted in finding a chafed wiring harness. It had rubbed against a frame rail near the radiator. The chafing not only rubbed through the harness insulation, but also the insulation on some of the wires inside of the large harness/bundle of wires. The warning lights first appeared in March of 2024 when the unneeded repair was performed. Three months later, in June of 2024, the chafed wiring harness was discovered and repaired by a Ford dealer in Apple Valley, MN. I will do my best to provide the dealer video of the issue as well as the two invoices associated with the repairs. Within the invoices there are excellent notes left by the technicians that describe their findings. With the June invoice resulting in repairing the root cause. I cannot upload the video, so I posted it to YouTube. The chafed wires and rubbing on the frame rail can be seen near the end of this 95 second video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11598332
Jul 1, 2024Engine
What component or system failed or malfunctioned, and is it available for inspection upon request? Timing system, yes. How was your safety or the safety of others put at risk? Truck shuts off in the middle of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, 5 of them. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by multiple parties. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes it did/does! The check engine light comes on now with the same symptoms it had before. The problems started less than a month after I got the truck. The first 10 to 15 minutes the truck drives fine then afterwards the check engine light normally comes on throws code p0022. It use to start rough idling with no light on at all but kills when I stop at a light or act as if it’s going shut off when slowing down. The truck is sluggish while it’s acting up, slow to pick up speed and it runs rough. The light will go off for 10 miles and be back on the next day but stays on. The remote start won’t work . The dealer I purchased it from did a lot of work but nothing they did fixed the problem. On paper it says cleaning rather than what they really did. I know they cleaned the throttle body, replaced one of the battery terminals etc.,. The truck has had a full timing job, alternator , water pump and much more done to it. Money was spent on this and the truck continues to do the same thing. Received a diagnostic from yet another ford and they’re trying to replace the same parts that has been replaced multiple times. The truck still isn’t fixed and never has been since day one. It’s just parts being changed and money being wasted. It’s so much I can speak on about this truck but it’s very frustrating. Attached will be some of the invoices that I have for the work that’s been done on the ford f150.
NHTSA ODI 11597887
Jul 1, 2024Transmission & drivetrainEngine
The contact owns a 2016 Ford F-150. The contact stated that while driving on six occasions at various speeds, an "acceleration warning" message appeared and the transmission and check engine warning lights illuminated. Additionally, the vehicle lost motive power and failed to accelerate as intended. The vehicle was steered to the side of the road and restarted. The vehicle was taken to a dealer where it was diagnosed; however, the dealer was unable to replicate the failure. The manufacturer was notified of the failure. The failure mileage was 49,532.
NHTSA ODI 11597979
Jul 1, 2024Fuel systemFire
The contact owned a 2016 Ford F-150. The contact stated while driving 40 MPH, smoke was coming from the rear passenger window with no warning lights illuminated. The contact pulled over and exited the vehicle safely and noticed that the rear of the vehicle caught on fire. The local fire department was able to extinguish the fire. The cause of the fire was undisclosed, but the fire marshal's report was provided to the contact. The contact suffered from smoke inhalation for a few days but did not seek medical attention. A police report was not filed. The vehicle was towed to the local towing facility and later picked up by the contact's insurance agency for investigation. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000. The VIN was not available.
NHTSA ODI 11598062
Jul 1, 2024Transmission & drivetrainEngine
The contact's wife owns a 2016 Ford F-150. The contact stated while driving 75-80 MPH, the transmission unexpectedly downshifted from 6th gear to 3rd gear. The power train warning light was illuminated. The contact shifted to neutral(N) and pulled to the side of the road. The contact turned off and restarted the vehicle, and the vehicle operated as needed while driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to an unknown dealer several times; however, the failure could not be duplicated. The contact stated that while at a complete stop, the transmission failed to shift from third gear to first gear. The contact was able to continue driving. Additionally, the contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. The contact depressed the accelerator pedal until the engine revved to 80 MPH, and the vehicle responded, but then failed to exceed 5 MPH. The contact pulled to the side of the road. The vehicle was towed to another dealer, where the transmission control module and the crankshaft pressure sensor were replaced. The vehicle was repaired, and the contact was provided a two year warranty for the TCM. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 138,000.
NHTSA ODI 11597923
Jun 29, 2024Transmission & drivetrainSpeed control
Vehicle is exhibiting issues consistent with the recalled lead frame part on previous year models, despite my 2016 having the same transmission as they do. Truck will randomly downshift into first at slower speeds causing engine to rev very high and not want to shift into next gear. Often times it will get “stuck” in 3rd gear even when coming to a complete stop and leaving a stop in 3rd still. On one occasion the truck shuddered and began to decelerate even as the accelerator was being pressed on the highway causing a significant safety issue, I had to put in neutral and restart the truck while still driving to regain forward mobility of the vehicle. When these things occur typically a little gear wrench symbol will appear on the dash and on one occasion has raised a check engine light with code P0720.
NHTSA ODI 11597700
Jun 28, 2024Electrical systemLatches & locks
The contact owns a 2016 Ford F-150. The contact stated that the front driver’s and passenger’s side doors failed to open when needed. The contact stated that several attempts were needed while using the key fob to unlock the door. Additionally, the contact stated that vehicle was not equipped with automatic lock/unlock feature and could only be locked/unlocked using the key fob. The contact stated that while attempting to remove the key fob from the ignition switch, there was approximately 5 to 10 minutes before the key could be removed from the ignition switch. There was no warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
NHTSA ODI 11597567
Jun 27, 2024Transmission & drivetrain
Transmission range sensor malfunction. Truck would downshift into unknown gear while driving. Similar issues to the 2014 F-150 recall that is currently happening. If truck “forgets” what gear it is in, it will not start at times leaving me stranded until the truck “remembers” it was in park.
NHTSA ODI 11597158
Jun 26, 2024Transmission & drivetrainSpeed control
Transmission started shifting eratacely eventually went out in 2023 replaced late or early 2024, transmission still exhibiting same problems,biggest problem is not shifting out of 5th gear when coming to a stop.have to shut off truck to disable safe mode,doesn't always work.code is 720,721,723
NHTSA ODI 11596801
Jun 26, 2024Transmission & drivetrain
I believe the recent recall for 2014 F-150 transmission issue are not limited to 2014. On Friday [XXX], I was traveling in my 2016 F-150 in Kingston On, Canada, when my truck violently downshifted. I was driving at approx 90kph when this happened. I was towing a lightweight utility trailer at the time the rear wheel of the truck fishtailed slightly and the rpm when to around 5000-6000rpm, I do not know what gear the truck downshifted too. I ordered and replaced the transmission Conductor (Leadframe) myself. Part: Dorman 926-149. See attached photo of engine codes recorded after the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11596816
Jun 26, 2024Steering
While driving after making a right turn steering wheel started whining then a loud popping noise then steering wheel starts jerking back and forth then locks on me without any warning lights coming on. I was going over 15 miles with cars behind me. Put on breaks to come to a complete stop and put the truck in park because the steering wheel had locked. Terrified!!! After turning the truck off and back on that’s when the light comes on about faulty steering. Thank God no one ran into the back of me.
NHTSA ODI 11596870
Jun 26, 2024Transmission & drivetrain
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed up an incline, the vehicle unexpectedly downshifted, prompting the contact to pull over to the shoulder of the roadway and turn the vehicle off. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The service transmission warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure but determined there was a communication failure between the power train control module and the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train), but neither the VIN nor the model year was included. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA ODI 11597033
Jun 26, 2024BrakesTransmission & drivetrain
The contact owns a 2016 Ford F-150. The contact stated while driving 50 MPH in the left lane, the vehicle downshifted to first gear. The contact was able to maneuver to the right lane and pulled over safely. The contact restarted the vehicle, and the vehicle operated as designed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the brakes needed to be replaced. The vehicle was repaired. The contact stated that the failure was like the failure listed in NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 33,500.
NHTSA ODI 11596826
Jun 26, 2024Transmission & drivetrain
The contact owns a 2016 Ford F-150. The contact stated that while driving approximately 35 MPH, the transmission unexpectedly downshifted, causing the vehicle to decelerate to 15 MPH. During the failure, the check engine warning light illuminated. After restarting the vehicle, the failure persisted. The vehicle was taken to the local mechanic who replaced the transmission conductor plate, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was approximately 112,000.
NHTSA ODI 11596887
Jun 25, 2024
Nothing wrong
NHTSA ODI 11596426
Jun 20, 2024Visibility & wipers
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed and attempting to open the sunroof, the sunroof failed to open and made an abnormal powerful roaring sound. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact of a Class Action Lawsuit being opened regarding the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.
NHTSA ODI 11595491
Jun 19, 2024Transmission & drivetrain
Coolant leak on turbo cooling lines both sides. Rubber seal is faulty resulting in coolant leak. Driver side turbo and passenger side turbo alike.
NHTSA ODI 11595237
Jun 18, 2024Transmission & drivetrain
The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission gear indicator was no longer illuminated on drive(D). The transmission then unexpectedly downshifted. The "See Manual" message was displayed, and the transmission warning light was illuminated. The contact was able to pull over to the side of the road; however, the vehicle failed to restart immediately. After several attempts, the vehicle was able to restart, and the contact drove to the residence. The failure recurred. An independent mechanic jumpstarted the vehicle at the residence, and the check engine warning light was illuminated. The independent mechanic determined that the transmission range sensor circuit needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train); however, neither the VIN nor the model year was included in the recall. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was 83,662.
NHTSA ODI 11595064
Jun 16, 2024Wheels
OEM lug nuts swelled according to Pinnacle Ford resulting in extraordinary measures and costs to remove them. The lug nuts are available for inspection.
NHTSA ODI 11594650
Jun 15, 2024Electrical system
So I was driving my 2016 Ford F150 3.5L v6 twin turbo today. I turned a corner and punched the accelerator to get up to speed and it felt like I ran into a brick wall and the truck began chiming and I lost all power. I mean I had *zero* power - I pushed the gas pedal down and nothing at all happened. The warnings were: "Service AdvanceTrac System" "Hill Descent Control Fault" "Collision Warning Not Available" "Hill Start Assist Not Available" There was an orange wrench on the dash, the air bag light was on, the traction control light was on. The truck was idling super rough the whole truck was shaking. I shut the truck off - gave it a second and started it back up and Everything disappeared. It started happening maybe once every six months and now it’s multiple times a day. Today, i was in the middle of an intersection when it happened and barely made it to the side of the road.
NHTSA ODI 11594561
Jun 12, 2024Wheels
The contact owns a 2016 Ford F-150. The contact stated that while receiving maintenance at an independent mechanic, the mechanic was unable to remove the driver’s and front passenger’s side lug nuts. The vehicle was not repaired. The contact linked the failure with Manufacturer Recall Number: 23S17. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
NHTSA ODI 11593923
Jun 7, 2024Engine & cooling
The contact owns a 2016 Ford F-150. The contact stated that while attempting to start the vehicle, he became aware of a rattling sound emanating from the vehicle. No warning lights were illuminated. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact related the failure with the Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the vehicle was not included in the program. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
NHTSA ODI 11593046