What 1,037 owners told NHTSA about the 2016 Ford Escape Gas

The contact owns a 2016 Ford Escape. The contact stated that the rearview camera was intermittently inoperative. When functioning, the camera image was displayed upside down. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The vehicle was taken to the local dealer, who confirmed that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.

NHTSA ODI 11750495

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on approximately five separate occasions, the screen was inverted, and the proximity alert notification chime failed to alert the driver, and the vehicle nearly struck persons behind the vehicle. The vehicle was taken to a dealer, but was not repaired because parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 99,800.

NHTSA ODI 11750559

My rear camera and therefore cross traffic and parking indications fail almost every time I turn my car on. Ford acknowledges that this is a problem and that there is a recalled part, but they do not have replacement parts and so I must continue to drive with faulty parts.

NHTSA ODI 11750383

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera displayed a blank screen, and there was no image on display. The dealer was contacted and confirmed that the part was not yet available. A second dealer, Brad Deery Ford (1178 200th Ave, Maquoketa, IA 52060); was contacted and confirmed that the part was not yet available. The manufacturer was not made aware of the failure. The failure was approximately 111,000.

NHTSA ODI 11750039

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera intermittently failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11749376

The contact owns a 2016 Ford Escape. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. Additionally, while reversing, the rearview camera displayed a blue image, and the message "Camera Unavailable" was displayed. The vehicle was taken to the dealer, where the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11749093

The contact owns a 2016 Ford Escape. The contact stated that the rearview camera became inoperable. There were no warning lights illuminated. The contact received a recall notification for NHTSA Campaign Number 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

NHTSA ODI 11748741

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera persistently flickered and displayed a black screen. The dealer was made aware of the failure and confirmed that the parts were unavailable. The vehicle was not diagnosed or repaired. No further information was available. The failure mileage was unknown.

NHTSA ODI 11748537

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The rearview camera was turning on and off, but the vehicle became inoperable. There were no warning lights illuminated. The local dealer was contacted and informed the contact that parts were only available for Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The contact called the manufacturer but was unable to navigate the prompts to speak with a representative. The failure mileage was approximately 66,000.

NHTSA ODI 11747874

The contact owns a 2016 Ford Escape. While the contact's wife was reversing out of a driveway at approximately 1-3 MPH, the rearview camera displayed a white image and failed to operate as needed. The contact stated that due to the failure, the vehicle almost struck a child riding a bicycle behind the vehicle. The contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 25V695000 (Back Over Prevention). The vehicle was taken to a Ford dealer where the contact was informed that the rearview camera needed to be replaced; however, the parts was not available. The contact declined to pay out of pocket for a replacement rearview camera and was waiting for the part to become available. The manufacturer had not been notified of the failure. The failure mileage was approximately 56,000.

NHTSA ODI 11747889

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a black screen. Additionally, the contact stated that occasionally the rear-view camera displayed an upside-down image. The failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11748041

The infotainment system does not relay any sound now both for radio listening or alerts such as backup interference. The camera glitches on and off and sometimes is blank. I have had this issue for about a month now. There is still no remedy and it has gotten worse.

NHTSA ODI 11746646

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera image displayed a blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ODI 11746690

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while in reverse, the camera image failed to display. The failure mileage was 32,000.

NHTSA ODI 11746520

The contact owns a 2016 Ford Escape. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact stated that failure was experienced while reversing, the rearview camera was flashing or there was no image displayed. The failure mileage was approximately 62,000.

NHTSA ODI 11746156

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera displayed a distorted image. The approximate failure mileage was 80,000.

NHTSA ODI 11746199

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the back over prevention camera failed to operate. The image displayed previously was inverted. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted and confirmed that parts were not available for the recall repair. The dealer informed the contact that the recall repair was being performed on Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.

NHTSA ODI 11745885

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera screen displayed an upside-down image. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact was informed that the part to repair the vehicle was unavailable. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ODI 11744437

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera displayed a blank image. The approximate failure mileage was 30,000.

NHTSA ODI 11744132

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11744139

The contact owns a 2016 Ford Escape. The contact stated that while reversing into the garage to park the vehicle, the back over prevention sensor failed to alert the driver of the proximity to the wall and the vehicle almost struck the wall. The contact stated that dealer was contacted about the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

NHTSA ODI 11744220

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number 25V695000 (Back Over Prevention). The contact stated that the rearview camera was inoperable approximately 90% of the time, reducing the driver's ability to safely reverse. No warning light was illuminated. The local dealer was contacted to schedule the recall repair appointment; however, the dealer advised the contact that the parts were only available for Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

NHTSA ODI 11743190

The contact owns a 2016 Ford Escape. The contact stated that while in reverse (R), the rearview camera displayed a blank image with the message "Camera Not Available", requiring the contact to continuously push a button for the rearview image to be displayed as intended. The contact stated that the vehicle could not be traded-in due to the recall. The contact received a recall notification letter for NHTSA Campaign Number: 25V695000 (Back Over Prevention). The dealer was contacted and informed the contact that the remedy was currently available only for Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed that a second notification would be sent once the parts became available. The failure mileage was approximately 63,000.

NHTSA ODI 11742891

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank image. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 125,000.

NHTSA ODI 11742643

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall. Also, while operating the vehicle the steering wheel had experience severe jerking making the vehicle difficult to steer and control. The cause of the failures were not yet determined. The failure mileage was 150,000.

NHTSA ODI 11741998