Home · 2016 Ford Escape Gas · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 1,037 complaints match · Backup camera & sensors · crash/fire/injury only · clear filters
The rear backup camera is malfunctioning; I researched vehicle recalls and found Ford does not have a remedy for this recall. This puts my family in a dangerous situation when backing the car up. I have damaged the vehicle while driving in reverse and lucky to have not sustained injury from this occasion. Why has Ford not come up with a remedy and has not been held accountable.
NHTSA ODI 11738327
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when in reverse, the back-over prevention camera would display a distorted or black screen intermittently. While reversing from an angled parking space downward, due to the failure of the back-over prevention screen, the contact was unable to view the rear of the vehicle and ended up crashing into the passenger door of another vehicle. There were no injuries sustained or medical attention required. The passenger door of the impacted vehicle was damaged. The police were not contacted, and no police report was filed. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.
NHTSA ODI 11731775
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera became inoperable and crashed into an unknown Pontiac. The bumper was damaged, and there was no insurance coverage. The contact received the recall notification letter for NHTSA Campaign Number 25V695000 (Back Over Prevention) after the crash. A police report was filed. There were no reported injuries, air bag deployment or fires. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 90,345.
NHTSA ODI 11705633
Working with the data? Download all 1,037 complaints as CSV · fetched from NHTSA July 18, 2026