Home · 2016 Dodge Journey · Complaints

What 383 owners told NHTSA about the 2016 Dodge Journey

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (383)Crash / fire / injury (27)Engine (113)Transmission & drivetrain (86)Electrical system (84)Brakes (52)Seats (35)Steering (34)Speed control (32)Airbags (26)Electronic Stability Control (esc) (18)Fuel system (13)

13 of 383 complaints match · Fuel system · clear filters

Feb 25, 2025Fuel system

Since I bought this car it would pull when I drive. Asked dodge once and told nothing wrong. Now years later an engine light always shows up. Car was checked and O2 sensor issue. I found recall on exact issue and my VIN not showing up. I want this fixed so my vin shows up as recall. This is not ok. I have enclosed the recall.

NHTSA ODI 11644741

Aug 28, 2021EngineFuel system

Car struggles to gain power when accelerating. Will do small kicks when accelerating and struggle then will automatically kick off and speed up

NHTSA ODI 11430822

Mar 30, 2021EngineFuel system

WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED

NHTSA ODI 11405526

Mar 8, 2021Fuel system

OUT OF FUEL VEHICLE ENDED UP IN TRAFFIC WITH CARS ZIPPING BY. POLICE WERE CALLED BECAUSE THE TRANSMISSION COULD NOT BE PLACED IN NEUTRAL TO PUSH VEHICLE OUT OF TRAFFIC. HAD POLICE NOT ASSISTED IT WOULD RESULT IN BEING REAR ENDED WITH CHILDREN IN THE VEHICLE. THE POLICE NOR THE TOW TRUCK KNEW HOW TO PLACE VEHICLE IN NEUTRAL. 3 MONTHS LATER THE BATTERY DIED AND VEHICLE COULD NOT BE PLACED IN NEUTRAL TO ALLOW JUMP START. LUCKY THIS DID NOT HAPPEN IN TRAFFIC OR CHILDREN WOULD BE AT RISK AGAIN . THIS COULD ALSO HAVE BEEN AVOIDED EXCEPT THAT THERE IS NO IDIOT LIGHT ON DASH TO WARN OF BATTERY CONDITION.

NHTSA ODI 11399674

Nov 25, 2019Fuel system

THE CATALYTIC CONVERTER ALWAYS A PROBLEM TWO TIMES I CHANGE THIS BUT AFTER 3 MONTHS BROKEN AGAIN

NHTSA ODI 11282228

Nov 18, 2019Electronic Stability Control (esc)Fuel system1 injury

I WAS DRIVING TO WORK AND THERE WAS A STRANGE SMELL AS IF GAS FILLED THE CAR UP AND I GOT OUT AND MY HEAD WAS HURTING FROM THE SMELL AND I GOT NAUSEOUS AND THREW UP. WHILE I WAS DRIVING IT I ALMOST PASSED OUT. ALSO MY VOLUME GOES UP AND DOWN BY ITSELF AND THE A/C TURNS ON AND OFF.

NHTSA ODI 11280709

Jan 6, 2019Transmission & drivetrainFuel systemCrash

VEHICLE WHILE DRIVE FINE FOR MANY MILES USUALLY AFTER DRIVING ON THE HIGHWAY BUT WHEN I NEED TO MAKE A TURN IT BECOMES DIFFICULT FOR THE VEHICLE TO ACCELERATE AND WILL SUDDENLY JERK FORWARD OR POP. MY CAR WAS RECENTLY SERVICED DUE TO THE DRIVE SHAFT CRACKING IN AN ABNORMAL WAY ACCORDING TO MECHANICS WHICH COSTED $4200 I EXPECTED THE ISSUE TO BE SOLVED AFTER THE REPAIR BUT IT SEEMS TO HAVE GOTTEN WORSE THERE WAS A HUMMING SOUND NOW WHILE TURNING I'M AFRAID THE PROBLEM MAY BE MANUFACTURER RELATED SINCE IT'S HAPPENING AGAIN AFTER THE REPAIR

NHTSA ODI 11165513

Dec 8, 2018Fuel system

THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR LOSS OF POWER.

NHTSA ODI 11157062

Apr 30, 2018Speed controlBrakesFuel system

I HAVE BEEN HAVING ISSUES WITH SEVERAL THINGS. FIRST WHEN I STOP THE CAR IT ACTS LIKE IT DOESN'T WANT TO STOP. IT WILL ACTUALLY COME TO A BUMPY STOP FINALLY. ANOTHER ISSUE IS THAT THE CHECK ENGINE LIGHT KEEPS COMING ON. AFTER HAVING THE COMPUTER CHECKED THE CODE WAS FOR THE CATALICK CONVERTER NOT FUNCTIONING. THE LAST ISSUE HAPPENED YESTERDAY AND WHENI WAS DRIVING MY CAR DECIDED TO DECELERATE FOR NO REASON. I WAS LUCK I WAS ON A FARM MARKET ROAD AND NOT A MAJOR HIGHWAY. I HAVE CHECKED FOR RECALLS ON MY VEHOCLE VIA VIN NUMBER. HOWEVER MY SPECIFIC VIN IS NOT LISTED, BUT I AM EXPERIENCING SOME OF THE SAME PROBLEMS THAT ARE ASSOCIATED WITH THE RECALLS. THE DEALERSHIP WILL NOT HELP BECAUSE MY VEHICLE IS NOT LISTED IN THE RECALL LIST. I FEAR THAT I AM GOING TO GET IN A WRECK BEFORE THIS COMPANY RECALLS ALL OF ITS DEFECTIVE VEHICLES!

NHTSA ODI 11090975

Aug 26, 2017SteeringElectrical systemFuel system

THIS IS THE SECOND TIME MY CAR HAS LOST ENGINE POWER, ALONG WITH POWER STEERING AND BREAKS. I PULLED UP TO A LIGHT AND STOPPED TO TURN RIGHT. I WAS ON A BUSY SURFACE STREET. AS I TRIED TO TURN AND ACCELERATE I FOUND THE POWER STEERING WAS GONE AND THAT THE CAR WAS ROLLING. ALL THE CAR ELECTRICAL I.E. MUSIC , LIGHTS WERE ON BUT THE ENGINE WAS DEAD. I HIT THE POWER BUTTON AND THE CAR STARTED AGAIN. I WILL TAKE THIS CAR INTO DODGE AGAIN BUT I SUSPECT THAT THEY WILL TELL ME THAT THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE AND SEND ME HOME WITH IT. THIS HAPPENED LAST YEAR ALSO AND THERE HAS BEEN NO RESOLUTION.

NHTSA ODI 11019914

Jun 6, 2017LightsBrakesFuel system

BRAKES STARTED TO SQUEAK AND GRIND. THE FRONT WAS REPLACED AFTER 3 VISITS TO THE DEALERSHIP. THE TRUCK IS DELAYED WHEN ACCELERATING AND SLIPS WHEN ACCELERATING IN DRIVE. THIS ISSUE HAS NOT BEEN FIXED FOR THE PROPULSION. THIS HAPPENS IN MOTION ON CITY STREETS AND HIGHWAY. THE LIGHTS FLICKER WHEN IN PARK.

NHTSA ODI 10993556

Mar 1, 2017Transmission & drivetrainFuel system

THE TRANSMISSION DOESN'T DOWNSHIFT CORRECTLY.

NHTSA ODI 10957959

Aug 18, 2016SteeringEngineFuel system

THE CAR STALLED OUT WITH NO WARNING ON THE HIGHWAY. LUCKILY I WAS GOING SLOW BECAUSE I WAS GOING ON AN OFF RAMP TO GET ONTO THE HIGHWAY. THE CAR SIEZED UP COMPLETELY I HAD NO CONTROL I BARELY WAS ABLE TO LIMP IT INTO A PARKING LOT. I WAS LUCKY. THE CAR RESTARTED WITH NO PROBLEMS AFTER THAT. I TOOK IT TO THE DEALER AND THEY SPENT 3 FULL DAYS DIAGNOSING THE PROBLEM. THEY FOUND NOTHING. I LOOKED ONLINE AND THERE ARE SIMILIAR COMPLAINTS ABOUT THIS VEHICLE. AND THE SAME THING IS SAID OVER AND OVER AGAIN.........NOTHING IS KNOWN ABOUT THE PROBLEM THUS NOTHING CAN BE DONE ABOUT THE PROBLEM. MEANWHILE I AM STUCK DRIVING A CAR THAT COULD AT ANY TIME DO THE SAME THING AGAIN. IT IS LIKE PLAYING RUSSIAN ROULETTE. I DO NOT WANT TO DRIVE THIS CAR AGAIN I DO NOT WANT THIS CAR ANYMORE.

NHTSA ODI 10897030

Working with the data? Download all 383 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Dodge Journey verdict →