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2016 Dodge Journey

Solid pick. The complaint record is strong for its age. It does carry safety recalls, so confirm every one shows "remedy completed" on the VIN before money changes hands.

Recalls, complaint breakdown & inspection checklist, all in a shareable PDF

383 owner complaints · 4 recalls · data verified July 20, 2026 · source: NHTSA

Buywillitcar.com

Why buy?

Engine problems dominate (30% of complaints, typically reported near 58k miles).

Score breakdown, by factor

Full methodology →

#255 of 479Among the 2016 models with a matured record, the 2016 Dodge Journey ranks #255, scoring higher than 47% of them. See the 2016 ranking →

Complaint volume71
Severity65
Recall load74
Trend67

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20162026 YTD

How it crashes

NHTSA’s own crash tests, separate from the reliability score above.

4/5 overall

NHTSA 5-Star Safety Rating · 2016 Dodge Journey SUV FWD

Front crash
Side crash
Rollover

Rollover risk in a single-vehicle crash: 19%

Stability control: StandardForward collision warning: NoLane departure warning: No

3 open NHTSA defect investigations on file, separate from the recalls above.

NHTSA crash-test photo, 2016 Dodge Journey SUV FWD

Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.

The road ahead

What breaks on a 2016 Dodge Journey, plotted where owners report it happening.

030k mi60k mi90k mi120k miEngine~58k mi · 113 reportsTransmission & drivetrain~65k mi · 86 reportsElectrical system~28k mi · 84 reportsBrakes~23k mi · 52 reports

Also reported (mileage varies): Seats (35) · Steering (34)

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.

Engine

30%

113 complaints · typically near 58k mi · 9 in the last 2 years

Transmission is slipping between 2nd and 3rd gear with low miles 71357 and already having. Transmission issues

Read the engine complaints →

Transmission & drivetrain

22%

86 complaints · typically near 65k mi · 11 in the last 2 years

The 2012-2015 Dodge Journey was previously subject to an NHTSA recall for an electronic stability control module defect producing similar ABS warning and brake-related…

Read the transmission & drivetrain complaints →

Electrical system

22%

84 complaints · typically near 28k mi · 13 in the last 2 years

The air conditioner turns on by itself. When I turn it off it immediately turns itself back on. I have turned it off at least ten times repeatedly back to back and it …

Read the electrical system complaints →

Brakes

14%

52 complaints · typically near 23k mi · 6 in the last 2 years

The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 25-30 MPH, the engine made an abnormally loud sound. The check engine and AB…

Read the brakes complaints →

Check it against this car’s mileage

Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.

miles

We can place 4 of this model's commonly reported problem areas against a mileage. Nothing is stored.

Read all 383 owner complaints in their own words → · just the 27 crash/fire/injury reports →

Recalls (4)

Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.

Electrical System · 18V332000

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Engine And Engine Cooling · 16V907000

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.

Risk: If the engine stalls, there is an increased the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.

Power Train · 16V461000

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Steering · 16V273000

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Questions to ask the seller

Questions worth asking the seller of this Dodge before you buy, drawn from its public record:

  1. NHTSA lists 4 recall campaigns for the 2016 Dodge Journey. Can you run this car's VIN at nhtsa.gov/recalls and confirm each one shows "Remedy Completed"?
  2. Owners of this model report engine problems more than anything else (owners tend to report it near 58k miles). Has this car shown any engine symptoms, and are there repair records for it?
  3. Owners of this model report transmission & drivetrain problems more than anything else (owners tend to report it near 65k miles). Has this car shown any transmission & drivetrain symptoms, and are there repair records for it?
  4. Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
  5. How many owners has it had, do you have the maintenance records, and why are you selling it?
  6. Are you open to me having an independent mechanic inspect it before we settle on a price?

Before you hand over money

Verify the recall work was done

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150 to $250 independent inspection of this exact 2016 Dodge JOURNEY beats every score on the internet, including ours.

What to ask for

Not set on the 2016? See how every Journey model year scores →

Cross-shopping? Compare the 2016 Dodge Journey against another car →

What owners say

Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.

See what owners are saying about other cars →

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2016 Dodge Journey as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only, so always get a professional pre-purchase inspection.