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What 383 owners told NHTSA about the 2016 Dodge Journey

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (383)Crash / fire / injury (27)Engine (113)Transmission & drivetrain (86)Electrical system (84)Brakes (52)Seats (35)Steering (34)Speed control (32)Airbags (26)Electronic Stability Control (esc) (18)Fuel system (13)

27 of 383 complaints match · crash/fire/injury only · clear filters · page 2 of 2

Dec 9, 2016SteeringElectronic Stability Control (esc)BrakesCrash2 injuries

THE VEHICLE WAS IN AN ACCIDENT ON NOVEMBER 26, 2015. THE STEERING WHEEL WAS SHAKING UNCONTROLLABLY. THIS HAS BEEN AN ISSUE SINCE PURCHASE. THE BRAKING WAS NOT ACCURATE. THE CAR WOULD LOSE STEERING FUNCTIONALITY ALONG WITH BRAKING CAPACITY AND HAS BECOME HAZARDOUS WHILE DRIVING. ON NOVEMBER, 26TH, 2015, AN ACCIDENT OCCURRED DUE TO THE MALFUNCTION OF THIS VEHICLE. AT THIS TIME, THE PARTS TO REPLACE THE MALFUNCTIONED PARTS WERE NOT AVAILABLE. I HAVE RECEIVED 2 RECALL NOTICES FOR MY BRAND NEW TRUCK. MY 2 YEAR OLD DAUGHTER AND I WERE INJURED IN THIS ACCIDENT. *TR

NHTSA ODI 10934171

May 16, 2016SteeringSuspensionCrash

WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES.

NHTSA ODI 10865100

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Working with the data? Download all 383 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Dodge Journey verdict →