What 228 owners told NHTSA about the 2015 Toyota Sienna

IN JANUARY 2021, WHILE SITTING IN THE DRIVEWAY AN EIGHT INCH CRACK APPEARED IN THE MIDDLE OF THE WINDSHIELD. THE WINDSHIELD WAS REPLACED IN SEPTEMBER 2020 AFTER PURCHASING THE VEHICLE AS A REPO. THE WINDSHIELD THAT WAS REPLACED WAS CRACKED THE ENTIRE WIDTH OF THE GLASS IN THE EXACT SAME PLACE WHERE THE NEW CRACK HAS APPEARED. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP AND IT HAS BEEN DETERMINED THAT THERE IS NOT ENOUGH SUPPORT FOR THE WINDSHIELD BUILT INTO THE FRAME CAUSING THE DAMAGE TO REAPPEAR. SINCE THEN THE CRACK HAS CONTINUED UP THE WINDSHIELD AND IS NOW APPROXIMATELY 14 INCHES.

NHTSA ODI 11406071

SLIDING DOORS ARE PONE WHEN CAR IS UN MONTN, THIS PROBLEM WILL CAUSE A FATAL ACCIDENTS,THE WATER PUMP HAS A DEFECTS.

NHTSA ODI 11390084

SEAT BELT WILL NOT RETRACT. NO ACCIDENT/COLLISSION. IT SEEMS THE SEAT BELT IS DEFECTED AND DEALER REFUSES TO CORRECT, STATING SEAT BELT IS OUT OF WARRANTY. MY CHILD PULLED THE SEAT BELT TO PUT IT ON AND IT JUST SIMPLY DID NOT RETRACT.

NHTSA ODI 11354582

SLIDING DOOR CABLE SNAPPED WHILE OPENING. NOT DUE TO WEATHER.

NHTSA ODI 11353820

THE FUEL PUMP INTERMITTENTLY FAILS. SOMETIMES IT WON'T START AT ALL, SOMETIMES IT STARTS BUT THE ENGINE STUMBLES BEFORE IT SHUTS OFF, AND SOMETIMES THE ENGINE WILL JUST SHUT OFF WHILE ACCELLERATING ON THE ROAD. TOYOTA HAS DIAGNOSED IT AS A BAD FUEL PUMP AND ARE IN THE PROCESS OF REPLACING IT AT MY COST.

NHTSA ODI 11351862

THE CABLE TO MY SIDE POWER PANEL DOOR SNAPPED YESTERDAY. IT IS HANGING FROM THE SIDE OF MY CAR - WHAT DOESN'T SEEN RIGHT IS THAT THE CABLE IS RUSTY - IT LOOKS LIKE IT SNAPPED BECAUSE IT IS WAS EXPOSED TO MOISTURE. THE DOOR IS COMPLETELY UNUSABLE - I CANNOT OPEN IT USING THE MANUAL OR POWER MODE. MY VAN IS IN MY TEMPERATURE CONTROLLED GARAGE THE MAJORITY OF THE TIME AND THERE SHOULD BE NO REASON THAT THE CABLE IS SHOWING SIGNS OF RUST OTHER THAN A DESIGN FLAW.

NHTSA ODI 11348896

2015 SIENNA [XXX] DOORS WOULD NOT CLOSE AFTER OPENING WITH THE KEYFOB. COULD NOT CLOSE DOORS WITH THE ENGINE RUNNING AND USING INTERNAL BUTTONS ON ALL LOCATIONS HAD TO MANUALLY CLOSE DOORS. THE VEHICLE WAS PARKED. THIS HAPPENED TWICE RECENTLY, 6/12/2020 AND 7/1/2020 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

NHTSA ODI 11337372

THE VAN IS TOO HEAVY FOR THE RATED TIRES, AND WEARS THE TOES OUT SO DANGEROUSLY THAT RISK OF PREMATURE BLOWOUT IS IMMINENT. JUST HIT 100K MILES ON MY 2015 AWD SIENNA. 1ST SET OF TIRES LASTED 35K MILES WITH RUN FLATS, BUT WAS DOWN TO THE STEEL MESH. NEXT SET WAS KELLEY THAT LASTED 32K WITHOUT RUNFLATS, 3RD SET WAS GOODYEAR THAT LASTED 32K. READY FOR SET NUMBER 4 NOW, SO AVERAGE OF ~32K PER PAIR, EACH OF THEM HAD A 50K MILE WARRANTY MINIMUM. ALL 4 SETS WERE TOE WORN DOWN TO STEEL BELT RADIAL AND HAD BEEN ROTATED PROPERLY.

NHTSA ODI 11318983

MY SIENNA VAN SOMETIMES RESPONDS VERY LATE TO ACCELERATION. THIS BECOMES A PROBLEM ON HIGHWAYS SPECIFICALLY DURING THE MERGING. ACCELERATION PADDLE HAS TO BE PRESSED VERY HARD, FOR FIRST FEW SECONDS THERE IS NO RESPONSE FROM ENGINE THEN LATTER IT SUDDENLY ACCELERATES. THIS MAKES YOU MISS JUDGE THE TIME REQUIRED TO MERGE ON HIGHWAYS AND CAN CAUSE ACCIDENTS. THIS HAS BEEN HAPPENING SINCE FEW MONTHS. I AM PROVIDING TENTATIVE DATE BELOW.

NHTSA ODI 11316319

FROM 2016 AND UNTIL HE RECEIVED HIS CONVERTED 2015 TOYOTA SIENNA IN FEBRUARY 2018, OSU OUTPATIENT REHAB WAS RESPONSIBLE FOR ASSESSING [XXX]'S DISEASE PROGRESSION AND ENSURING THAT HE WAS ABLE TO SAFELY DRIVE HIS MODIFIED VEHICLE.*DT*DT OPPORTUNITIES FOR OHIOANS WITH DISABILITIES ADMINISTERS A VEHICLE MODIFICATION PROGRAM, WHEREBY DISABLED CONSUMERS PURCHASE A VEHICLE SUITABLE FOR ADAPTATION AND OOD CONTRACTS AND PAYS FOR VEHICLE TO BE RETROFITTED WITH ADAPTIVE EQUIPMENT. UNDER OHIO ADMINISTRATIVE CODE 3306-6-02 (MOTOR VEHICLE MODIFICATIONS, SCOPE AND LIMITATIONS.WISHING TO PARTICIPATE IN OOD'S VEHICLE MODIFICATION PROGRAM, [XXXX] PURCHASED A 2015 TOYOTA SIENNA FOR $37,657.25. OOD CONTRACTED WITH NOW MOBILITY WORKS FOR THE INSTALLATION OF ADAPTIVE EQUIPMENT. OOD PAID MC MOBILITY $95,210 IN TWO INSTALLMENTS. THE FIRST PAYMENT OF $89,690 OCCURRED JANUARY 22, 2018. A SECOND PAYMENT OF $5,520 HAPPENED ON MARCH 20, 2018. ON DECEMBER 27, 2018, INGENIUM ENGINEERING'S PRINCIPAL, GEORGE W. HICKS, INSPECTED THE MODIFIED VAN. MR. HICKS IDENTIFIED A FEW IMPORTANT DEFICIENCIES. HE WROTE THAT AN ACCELERATOR PEDAL GUARD MUST BE INSTALLED PER 'OHIO VEHICLE MODIFICATION RULES' AND THAT THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. ON 2-15-18 OSU HOSPITAL MEDICAL RECORDS. OCCUPATIONAL THERAPY ASSISTANT KAITLIN FINCH MADE NOTES ON PAGE 38 THE VAN SHOULD HAVE FAILED INSPECTION NON-WORKING EQUIPMENT. THE PARAVAN SPACE STEERING DID NOT WORK CORRECTLY AND VAN RELEASED. MOBILITY DID NOT CALIBRATE PARAVAN STEERING DUE TO BAD INSTALLATION OF COLUMN THE WHEELS TURN MORE LEFT THAN TURN RIGHT. TWO INSPECTION REPORTS WERE GIVEN TO OOD CONTRACTING OFFICE. THE OOD CONTRACTING OFFICE PAID FOR THE HANDICAP EQUIPMENT AND THE EQUIPMENT WAS IN NON-WORKING CONDITION. THE VEHICLE WAS DELIVERED TO MR. [XXX]. *AS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA ODI 11311047

TRYING TO DETERMINE IF MILEAGE ON 2015 TOYOTA SIENNA XLE [XXX] IS ACCURATE. CURRENT ADS FROM CARVANA SHOWING 23,377 MILES BUT ON OCT 5, 2019 COMPLAINS VIA VIN CHECK SHOWING THIS CAR HAVE 58,410 MILEAGE. IS THIS FRAUDULENT OR ACCURATE,. WANT TO BUY BUT NOT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11309288

HAD AN ENGINE OIL LEAK ON 2015 TOYOTA SIENNA. TOYOTA DEAL DIAGNOSED AND REPLACED TIMING COVER GASKET. STILL LEAKED, SECOND REPAIR BY DEALER WAS SAID TO BE TO HAIRLINE CRACK IN UPPER OIL PAN BEFORE REPAIR AUTHORIZATION ( AFTER THIRD REPAIR AND MY COMPLAINT) DEALER STATED IT WAS REALLY UPPER OIL PAN GASKET - CHANGED STORY). THIRD REPAIR WAS TO REPLACE CRANKSHAFT SEAL AND SERPENTINE BELT. TOYOTA DEALER STATED UPON THIRD REPAIR THAT THE CRANKSHAFT SEAL WAS BAD AND HAD SPRAYED OIL ALL OVER ENGINE AND SERPENTINE BELT, SERPENTINE BELT WAS SOAKED WITH OIL AND DETERIORATED. WOULD THIS BE A SAFETY PROBLEM IS THE BELT BROKE OR SLIPPED WHILE DRIVING.? ANY OTHER REPORTS OF THIS? ".MP4" VIDEO CLIP AVAILABLE AS ".MP4" 9(CONTACT [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11302322

WHEN THE CAR IS AT IDLE SPEED, SUCH AS WAITING FOR TRAFFIC TO CLEAR FOR A LEFT TURN, THE CAR WILL JUST DIE WITHOUT WARNING. IT WILL USUALLY RESTART RIGHT AWAY, BUT THIS HAS NEARLY CAUSED A COLLISION. THE DEALERSHIP IN BELLEVUE, WA SAYS THAT'S A NORMAL THING IF THE CAR ISN'T PROPERLY MAINTAINED. I HAVE BROUGHT THE CAR TO THAT DEALERSHIP FOR ALL BUT ONE OF THE MAINTENANCE INTERVALS, AND THE ONLY OTHER TIME WAS FOR MAINTENANCE WHEN WE WERE IN OHIO. HAVING THE THROTTLE BODY CLEANED IS NOT ON THE ROUTINE MAINTENANCE SCHEDULE. WHEN THE CAR DOES DIE THERE ARE NO CODES OR OTHER SYMBOLS THAT COME UP ON THE DISPLAY, OTHER THAN TO SAY THAT THE CAR DIED.

NHTSA ODI 11302373

I HAD A FRONT DAMAGED CAR ACCIDENT IN 2016. I REALIZED THAT NONE OF AIRBAGS WERE DEPLOYED SINCE I WAS ASKED BY AT FAULT DRIVER'S INSURANCE ATTORNEY. I WAS DRIVING ON A LOCAL ONE WAY ROAD AND A CAR SHOWED UP IN FRONT OF ME ALL OF A SUDDEN. IT WAS CROSSING IN FRONT OF ME AS IGNORING "STOP" SIGN ON HIS SIDE. IT WAS TOO CLOSE TO AVOID AND BRAKE WAS NOT HELPFUL.

NHTSA ODI 11301075

THE CABLE TO THE PASSENGER SIDE AUTOMATIC DOOR SNAPPED. THE PASSENGER SIDE AUTOMATIC DOOR IS NOW MANUAL DUE TO EXORBITANT COST OF REPAIRS. IT WAS DISCOVERED WHEN THE VEHICLE WAS STATIONARY.

NHTSA ODI 11296682

DRIVING 35-55 MPH AND GOING AROUND (USUALLY) A LEFT CURVE ON THE HIGHWAY OR INTERSTATE, VAN SUDDENLY BRAKES, SWERVES, AND TRACTION CONTROL/VEHICLE STABILITY CONTROL LIGHT POPS ON. WHOLE EPISODE LASTS A SECOND OR TWO, THEN ITS FINE. IT WONT HAPPEN AGAIN FOR THE DURATION OF THE TRIP. I ONLY DRIVE THE VAN ON WEEKENDS, AND IT HAS HAPPENED THREE TIMES IN THE PAST TWO WEEKS. IT HAS NEARLY CAUSED A SERIOUS ACCIDENT.

NHTSA ODI 11289262

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WHEEL WAS FRACTURED IN SEVERAL PLACES. THE CONTACT STATED THAT THE WHEEL/RIM WAS THE ORIGINAL EQUIPMENT. THE CONTACT WAS CONCERNED THAT THE INTEGRITY OF THE WHEEL MAY BE COMPROMISED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,410.

NHTSA ODI 11266993

FUEL LINE LEAK ABOVE GAS TANK. LEAK CAUSED BY FRICTION BETWEEN PRESSURIZED FUEL LINE AND CAR FRAME.

NHTSA ODI 11255523

WHILE DRIVING @35MPH, MY 2015 TOYOTA SIENNA, THE THIRD WINDOW ON THE PASSENGER SIDE SPONTANEOUSLY EXPLODED WITH A LOUD BANG AND SHATTERED ALL OVER THE THIRD SEAT. LUCKILY I HAD NO PASSENGERS AT THE TIME. I HAVE PICTURES OF THE DAMAGE AND REPORTED THE INCIDENT TO THE SEEKONKL MA POLICE DEPT. I DO NOT KNOW HOW TO UPLOAD PICS WITH THIS OLD COMPUTER BUT I CAN MAIL THEM TO YOU IF REQUIRED.

NHTSA ODI 11254810

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING, THE STEERING WHEEL MADE A BEEPING NOISE AND BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE BEEPING NOISE GREW LOUDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PALM BEACH TOYOTA (200 S CONGRESS AVE, WEST PALM BEACH, FL 33406, (561) 701-9306), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A TOYOTA DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

NHTSA ODI 11252168

WELD ON FUEL DOOR IS BROKEN, IS THIS A DEFECT IN THE MANUFACTURING.FUEL DOOR WILL NOT CLOSE PROPERLY. I PURCHASED USED AND I NOTICED IT WAS BROKEN FIRST TIME I PURCHASED GAS.

NHTSA ODI 11246523

2015 TS INITIAL EXPERIENCE WAS ABS SYSTEM AND TRACTION CONTROL MALFUNCTION EXPERIENCED TWICE. THIS WAS A SCARY EXPERIENCE DRIVING ON THE HIGHWAY WITH ERROR SIGNAL ON THE DASHBOARD.

NHTSA ODI 11244310

3 ISSUE WITH 5TDKK3DC2FS[XXX] TOYOTA SIENNA 2015 LE VAN *1 - SEAT BELT - 2ND ROW DRIVER SIDE SEAT BELT CANNOT BE WEAR. CANNOT WEAR SEAT BELT AS THE RED PART THAT FASTENS THE SEAT BELT CLIP DOES NOT WORK. UNABLE TO FASTEN SEAT BELT IN THE 2ND ROW SEAT BEHIND DRIVER. 2* AT 30,000 MILES WITH PROPER CAREFUL DRIVING BRAKE LIGHTS TURN ON IN RAIN - ALL THE LIGHTS START TO FLASH IN DASHBOARD. *3- FRONT DRIVER SIDE BUMBER WHERE IT MEETS THE FENDER DOES NOT HOLD BUMPER PROPERLY. THE CLIPS THAT HOLD BUMPER ARE NOT MADE PROPERLY. I HAVE SEEN AT LEAST 4 TOYOTA SIENNA WITH SAME ISSUES AT DIFFERENT PLACES OF SAME MODEL / DESIGN. WHEN PUSH BACK TO FIX THE NUMBER IT STAYS AND AFTER SHORT 5-10 MILES DRIVE IT COMES BACK LOOSE AGAIN. SO I HAVE TO KEEP PUSHING THE BUMPER BACK. I HAVE THE VAN FOR OVER A YEAR NOW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ODI 11243729

WE HAVE A PROBLEM WITH OUR DRIVER SIDE SLIDING DOOR. IT STARTED OF NOT OPENING UP WHEN HANDLE WAS PULLED, NOW IT OPENS BUT DOESN'T CLOSE AUTOMATICALLY.

NHTSA ODI 11243071

AT VARIOUS TIMES, THE SLIDING DOORS WILL NOT CLOSE WHEN THE POWER BUTTON IS ON. I HAVE RECEIVED A CARD TO GET THIS FIXED AS SENSORS NEED TO BE REPLACED. THE VEHICLE IS STATIONARY IN A PARKING SPACE. IT IS HAPPENING MORE OFTEN NOW.

NHTSA ODI 11243008