What 228 owners told NHTSA about the 2015 Toyota Sienna

UNEVEN WEAR TIRES. I BOUGHT A USED TOYOTA SIENNA LAST YEAR JAN OF 2018 WITH BRAND NEW SETS OF TIRE. AFTER 20K MILES, IT WAS DOWN TO 3MM AND HAVE IT REPLACE. I WAS SEARCHING FORUMS AND FOUND OUT THAT EVERYBODY HAS THE SAME PROBLEM AS ME. IT WAS A BAD ENGINEERING OF THE VAN. I DID THE ALIGNMENT AFTER I GOT THE VAN BUT I STILL EXPERIENCED THE UNEVEN WEAR. I ALSO BALANCED THE TIRES EVERY TIME I FEEL MY STEERING WHEEL SHAKING. THERE MUST BE A DEFECT ON THE VAN AS I AM NOT ALONE WITH THIS PROBLEM. TWO OF MY TIRES WAS BALD ON THE OUTER SIDE. MOST PEOPLE THAT OWNS SIENNA SAID THAT EVERY 20K MILES, THEY HAVE TO REPLACE THEIR TIRES AND I AGREE WITH THEM.

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2015 TOYOTA SIENNA XLE 44,802 MILES. HEAR CLUNK NOISE WHEN TURNING THE STEERING WHEEL DURING LOW SPEED OR STATIONARY. TOOK IT TO THE DEALER AND THEY FOUND EXCESSIVE CLEARANCE BETWEEN INTERMEDIATE SHAFT AND RACK AND PINION MATING TEETH CAUSING THE NOISE. THEY RECOMMEND TO REPLACE THE INTERMEDIATE SHAFT AND QUOTE ME ALMOST $800 FOR IT FOR PARTS AND LABOR. I DECLINED. I AM SURPRISED THIS IS HAPPEN TO TOYOTA, THE REASON I BOUGHT TOYOTA IS BECAUSE ITS RELIABILITY. IF I KNOW THINGS GOING TO BREAK JUST AFTER THE WARRANTY IS OVER, I WON'T BUY TOYOTA. THERE ARE OTHER BRANDS CHEAPER BRAND THAT DO THAT. AFTER I TALK TO MY MECHANIC, HE SAID THIS PROBLEM HAPPENS A LOT, EVEN THE OEM REPLACEMENT PART WON'T LAST LONG 40-50K MILES. FOR ME IT SEEMS LIKE A DESIGN ISSUE OR JUST A CHEAPLY MADE PART.

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MY VEHICLE WAS RECENTLY STOLEN. IT WAS RECOVERED AS A CRASHED ABANDONED VEHICLE BY THE GLEN RIDGE POLICE DEPARTMENT (CASE #19-20437). THE VEHICLE SUFFERED AN APPARENT MAJOR FRONTAL COLLISION BUT THE AIRBAGS FAILED TO DEPLOY (SEE IMAGES). I AM REPORTING THIS FAILURE FOR YOUR INVESTIGATIVE REFERENCE. I HAVE NO FURTHER DETAILS AS IT WAS NOT IN MY POSSESSION WHEN THE COLLISION TOOK PLACE.

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THE TRANSMISSION MAKES A LOT OF NOISE WHEN ON THE ROAD

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PURCHASED MY SIENNA IN FEBRUARY, 2019 WITH 41K MILES. DAYS AFTER PURCHASE, I BROUGHT A NOISE TO THE DEALERSHIPS ATTENTION AND WAS TOLD IT WAS ROAD NOISE. FAST FORWARD TO JUNE, 2019 AND THE NOISE IS WORSE. MY DRIVER'S SIDE STRUT IS BLOWN AT 44K MILES. FINDING A REPLACEMENT HAS BEEN A HASSLE. THIS PART IS OBVIOUSLY A MANUFACTURER DEFECT AND SHOULD BE COVERED BY TOYOTA FOR REPLACEMENT. CURRENTLY WAITING AND HOPING THE BACKORDERED STRUTS SHIP TO ME SO I CAN GET IT REPLACED. ALSO, DEALERSHIP RECOMMENDED REPLACING ONE STRUT. COMMON SENSE DICTATES THAT YOU ALWAYS REPLACE STRUTS IN PAIRS, OTHERWISE YOU WILL DRIVE A LOPSIDED VEHICLE AND CAUSE MORE TROUBLE DOWN THE ROAD.

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RECALL ISSUED FOR POWER SIDE DOORS OPENING ON THEIR OWN WHILE DRIVING. WAS CORRECTED, BUT IS HAPPENING AGAIN. DEALER INFORMED US THAT WE WOULD HAVE TO PAY TO GET THE OPENING CORRECTED. IS TOYOTA OR THE CONSUMER RESPONSIBLE FOR PAYMENT FOR THE SECOND, THIRD OR FOURTH REPAIR?

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WHEN I'M WAS DRIVING THE LIGHT KEEP ON BLINKING SAYING MY TRUNK WAS OPEN, MY SIDE DOOR WAS OPEN, MY KEY IS NOT NEARBY. SOMETIMES MY RIGHT SIDE SLIDING DOOR IN THE BACK CANNOT CLOSE AUTOMATIC. BRING TO THE DEALER THEY CANNOT DIAGNOSE. WHICH IS A RIPE OFC. I EVEN HAVE IT ON VIDEO WHEN IT HAPPEN . HOSELTON DEALER TOLD ME THEY CANNOT DIAGNOSE THE PROBLEM AND WANT TO CHARGE ME MONEY FOR IT. I GOT VIDEO FOR THEM TO SEE STILL THEY WON'T WANT TO DIAGNOSE IT. I HATE THAT DEALSERSHIP. NEVER WANT TO PURCHASE ANYTHING FROM THERE. ONCE IT OUT THE THERE LOT THEY DON'T CARE OR PAY ANY ATTENTION TO WHAT IS GOING ON ANYMORE EVEN YOU PURCHASED A WARRANTY FROM THEM.

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WHILE DRIVING IN THE MOUNTAINS AND CURVING RIGHT, THE STABILITY CONTROL ACTIVATED THE BRAKES. THE CAR WAS NOT SPEEDING AND THE ROADS WERE DRY. IT HAPPENED 3 TIMES IN ONE TRIP. THE BRAKING ACTION MADE IT DIFFICULT TO COMPLETE THE TURN. PLUS THE DECREASE IN SPEED WAS A DANGER TO THE OCCUPANTS PLUS THE CAR BEHIND US. OTHER CURVES DID NOT ACTIVATE THE STABILITY CONTROL SO IT WAS A GUESS AS TO WHEN AND IF THIS WOULD HAPPEN. DID MAKE IT BACK SAFELY.

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IN JANUARY 2019, AT APPROXIMATELY 71,000 MILES, THE UPPER HINGE OF THE FUEL FILLER DOOR (THE DOOR COVERING THE GAS TANK ACCESS) FAILED. THIS APPEARS TO HAVE BEEN CAUSED BY PRESSURE EXERTED ON THE DOOR BY THE SAFETY SWITCH GOVERNING THE DRIVER SIDE SLIDING PASSENGER DOOR. APPARENTLY, THIS IS A WELL-DOCUMENTED ISSUE NOT JUST ON NHTSA (CASE ID# #11104672, 11025478), BUT ALSO WITH TOYOTA (TICKET # 1807172274), AND DOCUMENTED IN PUBLIC FORUMS SUCH AS HTTP://WWW.SIENNACHAT.COM/FORUM/67-PROBLEMS-MAINTENANCE-REPAIR-GEN-3/19274-FUEL-FILLER-DOOR-HINGE-BROKE-ANYONE-ELSE-HAVE-HAPPEN.HTML#. I HAVE TAKEN MY CAR BOTH TO A LOCAL REPAIR SHOP AND TO TOYOTA AND HAVE BEEN TOLD THAT IT IS NOT A WARRANTY ISSUE AND WOULD COST OVER $400 TO FIX. I BELIEVE THAT THIS IS A MECHANICAL DESIGN DEFECT THAT COULD NOT HAVE BEEN FORESEEN DUE TO THE PRESSURE PREVIOUSLY MENTIONED. IN ADDITION, I STRONGLY BELIEVE THAT IT COULD CAUSE A SAFETY ISSUE IN THE CASE OF AN ACCIDENT, AS IT WILL PREVENT THE OPENING OF THE REAR PASSENGER DOOR WHEN THE SWITCH IS ACTIVATED.

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THE REAR MOST DRIVER SIDE SEAT BELT WAS SEVERELY DAMAGED BY A STEEL BRACKET THAT HOLDS THE CENTER SEAT/ MIDDLE SEAT ON THE 8 PASSENGER MODEL. THIS BRACKET IS LOCATED BEHIND THE PLASTIC COVERS. THE STEEL BRACKET IS RAZOR SHARP. THE SEAT BELT WAS SEVERELY CUT. WE CAN SEND PICTURES. THE SEAT BELT HAS BEEN REPLACED BY US. BUT OTHER OWNERS NEED TO BE MADE AWARE OF THIS DESIGN FLAW. THANKS.

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WHEELCHAIR VAN CONVERSION GONE WRONG. I HAVE IT DOCUMENTED. THE STATE OF OHIO SPENT $109 THOUSAND I SPENT $40 THOUSAND. THE VAN IS NOT SAFE TO DRIVE. I HAVE DOCUMENTS FROM THE TOYOTA DEALER THAT THE STEERING TURN MORE LEFT THAN TURNS TO THE RIGHT. I HAVE MORE DOCUMENTS. *LN *TR

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EXCESSIVE TIRE WEAR OCCURS ON OUTSIDE EDGE OF FRONT TIRES. VEHICLE HAS HAD REGULAR ALIGNMENT AND TIRE ROTATIONS. TIRES WILL NEED TO BE REPLACED WELL AHEAD OF MANUFACTURERS TREADWEAR WARRANTY.

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RECENTLY OBTAINED ~60K SERVICE AT DEALERSHIP. ADVISED THAT MICHELIN PREMIERE A/S TIRES PURCHASED JUST 15K MILES PREVIOUSLY WERE MEASURED AT 4/32" IN THE FRONT AND 5/32" IN THE REAR AND SHOULD BE REPLACED. SEVERE SCALLOPING OBSERVED ON THE OUTSIDE EDGE OF THE TIRES. THE SET OF FOUR TIRES WERE PURCHASED A ONE OF THE LARGE, US, WHOLESALE CLUB STORES. THE TOYOTA SERVICE WRITER STATED THAT MY WIFE THAT SUCH STORES CARRY INFERIOR QUALITY TIRES, THOUGH THEY MAY BE BRANDED AND LABELED THE SAME AS THE MODELS CARRIED BY TOYOTA. I CONTACTED MICHELIN ABOUT THIS CLAIM AND WAS TOLD THAT IT IS FALSE. THE TIRES ON THIS VEHICLE HAVE BEEN ROTATED ROUGHLY EVERY 5000 MILES OR SO DURING SCHEDULE PREPAID MAINTENANCE ON THE VEHICLE. THERE WAS A MECHANICAL ISSUE NOISE FROM THE FRONT END IN MARCH OF 2018, JUST AFTER THE NEW TIRES WERE INSTALLED. TOYOTA REPLACE THE FRONT-RIGHT AXLE SHAFT, WHICH DID NOT RESOLVE THE PROBLEM. ULTIMATELY, BOTH FRONT WHEEL BEARINGS WERE REPLACED. TOYOTA PERFORMED THE WORK UNDER WARRANTY AND STATED THAT AN ALIGNMENT WAS NOT NECESSARY. IT COULD BE ENTIRELY COINCIDENTAL, OR THE AXLE AND BEARING WORK COULD HAVE EVERY THING TO DO WITH THE EARLY DEMISE OF AN $800 SET OF TIRES. HOWEVER, AFTER MUCH RESEARCH ONLINE, IT SEEMS THAT I AM NOT THE ONLY ONE WHO HAS EXPERIENCE THE ISSUE WITH A SET OF HIGH QUALITY TIRES LASTING 15 TO 25K MILES, THOUGH WARRANTED FOR MUCH GREATER RANGES IN THE AREA OF 60 TO 70K. IT APPEARS THAT THERE ARE MANY PEOPLE WHO HAVE HAD ISSUES WITH EARLY ABNORMAL TIRE WEAR. TOYOTA IN MOST CASES BLAMES THE DRIVER, OR THE TIRE MANUFACTURER. IT WOULD SEEM CLEAR TO ME THAT THE PROBLEM IS WITH THE VEHICLE. TOYOTA MUST BE RESPONSIBLE FOR PURCHASING AND/OR REPLACING TIRES AND PERFORMING NECESSARY ALIGNMENT OR SUSPENSION MAINTENANCE TO RESOLVE THE ISSUE.

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CABLE TO OPEN AUTOMATIC DOOR BROKE WAS TOLD THIS IS NOT COVERED IN THE LATCH SYSTEM RECALL. VEHICLE WAS STATIONARY AT TIME OF CABLE BREAK. ALSO BACK UP CAMERA DOESN'T WORK PROPERLY AND TOUCH SCREEN RAIDO/BACK UP CAMERA CONTINUE TO RESET ITSELF WHEN DRIVING

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THE DRIVER AND PASSENGER BACK SLIDING DOORS BOTH OF THEM GET JAMMED AT TIMES AND IT WON'T OPEN AND THERE A RE CALL FOR IT AND THEY WERE SUPPOSED TO CALL ME BACK WHEN THEY GOT THE PART AND AS OF TODAY (3-31-19) I HAVEN'T RECEIVED A CALL. PLEASE CAN WE SOLVE THIS PROBLEM? I'VE HAD THE CAR FOR A YEAR AND HALF AS OF THE DATE THAT I WROTE AND NO ONE HAS EVER CALLED NOR SEND ME A LETTER. THANK YOU.

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OCTOBER 2015 BUY NEW 2015 TOYOTA SIENNA SE BUT ONLY DROVE FOR 15,000 AND RUN FLAT TIRES SO I NEED TO BUY NEW I GET MICHELIN THE BEST TIRES WITH 80,000 MILES WARRANTY AN NOW ONLY DRIVE ANOTHER 15,000 MILES THE CAR ONLY HAVE 30K MILES AND I HAVE TO REPLACE AGING ALL 4 TIRES . I GET THE CAR TO ALL THE CHECK LIKE OIL CHANGE .ROTATION .ALIGNMENT. ALL INSPECTIONS THAT NEED . I CHECKE AIR PRESSURE OF TIRES EVERY WEEK BUT MY TIRES GO BAD IS TOO EXPENSIVE BUYING TIRES EVERY 15,000 MILES AND THE DILERSHIP DON'T DO NOTHING I CALLED TOYOTA CARE TWO TIMES AND THEY SAID IS MY PROBLEM .. I DRIVE ONLINE 12 MILES A DAY TO MAKE WORK AN BACK HOME 45 MILES SPEED LIMIT SMOOTH STREET ...... I STAR LOOKING INTERN ABOUT THIS PROBLEM AND READY READ TOO MANY BAD REVIEWS OF PEOPLE HAVE THE SAME PROBLEM OF TIRES WITH TOYOTA SIENNAS .. I NEED THAT YOU GUYS HELPED ALL OF US FOR THE TOYOTA COMPANY FIXED THE PROBLEM WITH OUR CARS AND THE NEW CARS BUT ESPECIALLY OUR CAR'S THANKS (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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WE BOUGHT THIS VAN LESS THAN A YEAR AGO AND THE FUEL DOOR HINGE BROKE. NOW THE SLIDING DOOR WILL NOT OPEN ALL THE TIME.

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2015 SIENNA FUEL DOOR HINGE CRACKED, VEHICLE IS 45 MONTH OLD AND OUT OF WARRANTY PER DEALER.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. AFTER THE CONTACT PLACED THE GEAR IN PARK, SHE COULD NOT SHIFT OUT OF THE PARK POSITION. THE CONTACT SHUT OFF THE VEHICLE AND IT WOULD NOT RESTART. IN ADDITION, THE BRAKE OVERRIDE MALFUNCTION INDICATOR ILLUMINATED AND "VISIT YOUR DEALER" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO POWAY TOYOTA (13631 POWAY RD, POWAY, CA 92064, (858) 486-2900) TO BE DIAGNOSED, BUT THE RESULTS WERE PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,043.

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THE BLUETOOTH WILL NOT STAYED PAIRED WITH THE PHONE. MEANS THAT DRIVER GETS DISTRACTED AND/OR IS TALKING ON PHONE WHEN IT DISCONNECTS. PRESENTS A HAZARDOUS AND POTENTIALLY UNLAWFUL CONDITION. HAPPENS AT ANY TIME.

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THE TRUNK DOOR HAS FAILED. IT DOES NOT STAY UP WHEN YOU OPEN IT WITH EITHER THE REMOTE OR FROM INSIDE THE CAR. THE DOOR WILL OPEN BUT WILL NOT STAY UP... IT FALLS RIGHT BACK DOWN. THE INDICATOR THAT THE DOOR IS OPEN CONTINUES TO BUZZ AS YOU DRIVE BECAUSE WHEN THE DOOR FALLS BACK DOWN-- IT DOES NOT COMPLETELY CLOSE

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I AM A DISABLED FEDERAL EMPLOYEE. I HAVE A NEW HANDICAP CONVERSION VAN FROM VMI VANTAGE MOBILITY INT. IT IS NOT SAFE TO DRIVE. THE SUSPENSION IS HORRIBLE

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BRAKE SHAKING/SHUTTER UPON BRAKING DOWN A STEEP HILL. THE 2015 SIENNA AWD HAS 45,000 MILES. THE SIENNA HAS MOSTLY BEEN DRIVEN ON FLAT TO MILD SLOPED INTERSTATE ROADS THAT DO NOT REQUIRE BRAKING. RECENT INSPECTION BY A TIRE SHOP REPORTS 12/32 REMAINING ON BRAKE PADS SHOWING MINIMAL TO NO WEAR. UPON DRIVING DOWN A STEEP ROAD REQUIRING BRAKING TO CONTROL SPEED THERE WAS VIOLENT SHAKING/SHUTTER IN THE FRONT END. THINKING SOMETHING WAS BROKEN, REDUCED THE SPEED AND USED TRANSMISSION TO CONTROL SPEED TO REDUCE BRAKE APPLICATION. THIS RELIEVED THE VIOLENT SHAKING. CHECKING INTERNET THERE IS A TOYOTA TSB FOR THIS PROBLEM REPLACING BRAKE PADS AND ADDITIONAL WORK. THE PROBLEM HAS TO BE REPORTED TO TOYOTA WITHIN THE 36,000 MILE WARRANTY TO HAVE THE PROBLEM FIXED BY TOYOTA. THIS PROBLEM NEEDS TO BE FIXED BY A SAFETY RECALL WHEN OEM REMAIN ON THE VEHICLE.

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THE VEHICLE WAS STATIONARY AND ONE DAY ABS MALFUNCTION LIGHT CAME ON DUE TO FAULTY HARNESS ON A 3 YEAR OLD 35,000 MILE VEHICLE. THIS REDUCES THE ABILITY OF THE VEHICLE TO STOP NORMALLY AS IT SHOULD THIS ALSO DISABLES THE TRACTION CONTROL ON THE VEHICLE. I WAS DRIVING IN RAIN WITHOUT ANY TRACTION CONTROL AND IT WAS SCARY. I CONTACTED TOYOTA AND THEY KEEP STATING THE CAR IS OUT OF WARRANTY. IT IS $500+ REPAIR TO ABS SYSTEM DUE TO THEIR FAULTY PARTS. I JUST NEED THIS TO BE ON THE RECORD INCASE SOMETHING HAPPENS WHILE DRIVING A TOYOTA SIENNA.

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THE SIDE POWER SLIDING DOORS WILL NOT CLOSE COMPLETELY 100% OF THE TIME USING THE AUTOMATED SYSTEM WHEN IN PARK. THIS IS HAPPENING IN BOTH DOORS. RECALL ON THE DOORS OPENING WHILE OPERATING VEHICLE HAS BEEN PERFORMED. THIS HAPPENS MORE ON AN INCLINE BUT DOES HAPPEN ON FLAT GROUND. SEEMS MORE PREVALENT WHEN THE DOORS ARE USED FREQUENTLY.

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