What 647 owners told NHTSA about the 2015 Tesla Model S 60

Car isn't cooling while supercharging. Problem originated while at Tesla Collision in Fort Lauderdale. Mike DiPietro, the general mgr stated they don't have a supercharger at Tesla Collision Fort Lauderdale to test it and they're not willing to drive it to the supercharger to test it because it's a service issue. When I dropped the car off it cooled while supercharging and now that it's not cooling while supercharging it presents a fire and safety hazard because it will only cool the moment the car is unplugged from the supercharger and then cools full blast for 45 minutes after the car is unplugged. I am well aware of the proper functioning of the cooling of 2015 Tesla Model S P90DL's because I have two of them and have since 2017. The fact that the cooling system kicks ONLY AFTER I UNPLUG from the supercharger clearly indicates the car sees a need to cool but because of a software issue. MIKE DIPIETRO, THE GENERAL MGR OF TESLA COLLISION FORT LAUDERDALE IS NOW THREATENING TO SUE ME BECAUSE I'M REPORTING A FIRE SAFETY/ACCELERATED BATTERY DEGRADATION ISSUE AND I SIMPLY WANT TO PICK THE CAR UP IN THE CONDITION WHICH i DELIVERED IT WHERE THE SUPERCHARGING WAS WORKING PROPERLY COOLING WHILE SUPERCHARGING. THREATENING LEGAL ACTION BECAUSE I'M REPORTING AN ISSUE THEY MAY NEED TO COORDINATE WITH TESLA SERVICE TO FIX AMOUNTS TO BULLYING. If I pick the car up it implies my consent the car is fixed and is NOT a fire safety hazard. They are unwilling to fix the supercharging fire the car is presenting because Tesla Service is a separate entity than Telsa Collision. This is NOT a valid excuse and reason not to fix this fire and safety issue. Please coordinate so that I may forward the chronological email chain which clearly shows the fire and safety issue can be clearly traced back to the [XXX] service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11617666

The Model S, which was bought in 2015, had a sudden acceleration while I was trying to park near the entrance gate of the parking lot. The accident happened on May 25, 2023. Fortunately, nobody got hurt and the car was totaled. I feel strongly that this should be investigated, as this can be a very serious public safety issue. It was inspected by the insurance company. There were no warning messages prior to the failure.

NHTSA ODI 11560001

ON AFTERNOON OF NOVEMBER 23, 2020, 2015 TESLA MODEL S 85D WAS IN MOTION WITH SINGLE OCCUPANT, TURNING RIGHT TURN INTO RESIDENTIAL AREA OFF CITY STREET. DRIVER HEARD LOUD AND DEEP METALLIC SOUND AND IMMEDIATELY SLOWED. WARNING MESSAGE SIMILAR TO 'UNSAFE TO DRIVE, PULL OVER SAFELY' APPEARED ON DASH. DRIVER STOPPED CAR RIGHT AWAY AND HEARD 3-4 LOUD, IDENTICAL SOUNDS. DRIVER HEARD ANOTHER SOUND FOLLOWED BY LOUD 'POP' AND SMELLED SOMETHING BURNING. DRIVER IMMEDIATELY EXITED AND SAW SMOKE BILLOWING FROM BELOW THE VEHICLE. DRIVER MOVED AWAY. THERE WAS ANOTHER LOUD 'POP' SOUND AND FLAMES STARTED VISIBLY SHOOTING OUTWARD AND UPWARD FROM THE FRONT PASSENGER WHEEL WELL AREA, MID-CABIN AND REAR PASSENGER TIRE WELL, CHARRING THE CURB AND GRASS NEXT TO VEHICLE. FIRE CONTINUED TO BURN THROUGH PASSENGER DOOR, FRONT OF CAR (FRUNK), AND UNDERSIDE OF THE CAR. FIRE DEPARTMENT AND POLICE DEPARTMENT ARRIVED ON SCENE WITHIN MINUTES AND EXTINGUISHED FIRE. FIRE DAMAGE TO EXTERIOR WAS VISIBLE TO FRONT TIRE WELL AND FRONT PASSENGER DOOR. ADDITIONAL FIRE DAMAGE NOTED INSIDE REAR PASSENGER DOOR. CAUSE IS CURRENTLY UNKNOWN.

NHTSA ODI 11389857