Home · 2015 Tesla Model S 60 · Complaints

What 647 owners told NHTSA about the 2015 Tesla Model S 60

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (647)Crash / fire / injury (79)Electrical system (256)Suspension (147)Steering (51)Lights (44)Speed control (40)Visibility & wipers (37)Fuel system (30)Body & structure (29)Transmission & drivetrain (29)Driver assistance (26)

Newest first · 647 complaints · page 19 of 26

Jun 24, 2020Electrical systemSpeed control

MCU FAILURE (MARCH 2020) FROM EMMC MEMORY WEAR-OUT RESULTED IN NON-FUNCTIONING CAR. CAR WOULD NOT "TURN OFF," THEREBY ENTIRELY DRAINING BATTERIES. SINCE THE AIR CONDITIONER WAS ON DURING MCU FAILURE, IT WOULD REMAIN ON, NO MATTER WHAT I DID, THEREBY (A) RUNNING DOWN THE BATTERY, AND (B) POTENTIALLY CREATING A MAINTENANCE OR FIRE HAZARD (AC RUNNING FOR 12 HOURS). ALSO NON-FUNCTIONAL WAS CRUISE CONTROL, RADIO, REAR CAMERA, AUDIBLE WARNINGS (LIKE TURN-SIGNAL CLICKS), INABILITY TO CONTROL BATTERY CHARGING, LOSS OF NAVIGATION, PARKING WARNING CHIMES, ENERGY USAGE GRAPH, CELL FEATURES, ETC. SIGNIFICANTLY, THE "CREEP" FEATURE, WHICH MOVES THE CAR FORWARD WHEN PEDAL IS LIFTED, ALSO DID NOT WORK -- CAUSING ME TO HAVE TO RELEARN CERTAIN DRIVE FEATURES, AND AT ONE POINT ALLOWING THE CAR TO ROLL BACKWARD WHEN IT USUALLY WOULD HAVE CREEPED FORWARD. IT'S UNKNOWN IF CERTAIN EMERGENCY BRAKING FEATURES WOULD HAVE WORKED. MAIN VEHICLE CONTROL SYSTEMS FUNCTIONED (STEERING & BRAKES), BUT NOTHING ELSE DID, AND DRIVING WAS VERY CONCERNING. COST TO REPAIR WAS $1575. HOWEVER, THE SAME TYPE OF COMPUTER WAS INSTALLED, WHICH LEADS TO CONCERNS THAT THE SAME PROBLEM MAY OCCUR IN THE FUTURE. SEE ALSO NHTSA ACTION NUMBER: PE20010. *TR

NHTSA ODI 11330617

Jun 24, 2020Electrical systemSpeed control

MCU FAILURE WITH LESS THAN 3,400 MILES ON CAR. TESLA CLAIMED IT WAS OUT OF WARRANTY. THE CAR CAN NOT CHARGE OR DO ANYTHING WITHOUT MCU. NO WINDOWS, NO CLIMATE, NO CHARGING, ETC. A SOLID STATE DEVICE LIKE THE MEMORY SHOULD NOT FAIL. IT IS BEING OVERWRITTEN TWO OFTEN AND TESLA SHOULD HAVE SPEC OUT BETTER MEMORY. FURTHER THE UNIT FAILED WITH VERY LOW MILES AND USAGE. I TRIED TO FIND THE INVOICE BUT IT SEEMS TESLA KEEPS THE INVOICE ON THEIR SERVER. A FAILURE OF MCU BECAUSE OF UNDER SPEC MEMORY SHOULD NOT BE THE CONSUMER ISSUE. TESLA SHOULD REPLACE THE MCU OR MEMORY FOR FREE. I AM VERY UPSET THE WAY THIS WAS HANDLED. FURTHERMORE I WAS TOLD I WOULD BE GETTING A NEW MCU WITH UPGRADED MEMORY BUT NOW I HAVE DOUBTS AFTER READING TESLAMOTORFORUM.COM THAT I WILL HAVE ANOTHER FAILURE IN THE SAME TIME PERIOD. THIS IS A SAFETY ISSUE AS THE MCU CONTROLS MORE THAN ENTERTAINMENT BUT MANY CAR FUNCTIONS NECESSARY TO DRIVE. *TR

NHTSA ODI 11330618

Jun 24, 2020Electrical system

MY MCU FAILED IN JANUARY 2020 AND I WAS CHARGED $1,429.73 FOR REPLACEMENT. I FOUND A NEWS ARTICLE TODAY THAT NHTSA IS INVESTIGATING THIS ISSUE, I WANTED TO ADD MY COMPLAINT AS WELL. THERE WAS NO INCIDENT PRECEDING THE FAILURE, IT JUST WENT DARK ONE DAY. AS A RESULT HEATING/COOLING, NAVIGATION, AUDIO, ETC. WERE UNAVAILABLE WHILE I WAITED A MONTH FOR THE SERVICE APPOINTMENT. *TR

NHTSA ODI 11330657

Jun 24, 2020Electrical system

APPROXIMATELY 5 YEARS AFTER PURCHASING MY TESLA MODEL S, THE MEDIA CONTROL UNIT FAILED WHILE I WAS DRIVING ON A CITY STREET (DOING A REBOOT DUE TO SOME SYSTEM FAILURES). MUCH OF THE FUNCTIONALITY OF THE CAR BECAME INOPERABLE BECAUSE OF THE FAILURE, INCLUDING CLIMATE CONTROL, NAVIGATION, MUSIC AND MORE. A WEEK LATER TESLA'S MOBILE TECHNICIAN DID A HARD REBOOT, WHICH THEN ELIMINATED THE ABILITY OF THE CAR TO CHARGE (MAKING IT EFFECTIVELY INOPERABLE). WHEN I FINALLY GOT AN IN-SHOP APPOINTMENT, A WEEK LATER, I HAD TO PAY TO REPLACE THE MCU, AS MY WARRANTY PERIOD WAS OVER. EVEN NOW, THERE ARE CONTINUING ISSUES WITH THE VOICE RECOGNITION SYSTEM. *TR

NHTSA ODI 11330665

Jun 24, 2020Electrical system

MCU FAILED - BLACK SCREEN THAT MADE MANY VEHICLE CONTROLS (BACK UP CAMERA, ODOMETER) NON-FUNCTIONAL. *TR

NHTSA ODI 11330691

Jun 24, 2020Electrical system

THE SCREEN ON THE CAR WENT BLANK AS THE MCU FAILED. WHILE THE CAR WORKED THE AUDIO, AUTOPILOT, RADIO, GPS, NAVIGATION, TURN SIGNALS STOPPED WORKING. THE CAR ONLY HAD ~46,700 MILES ON IT WHEN THE SCREEN FAILED. CLEARLY A DEFECT WHICH SHOULD BE COVERED BY TESLA 2 MONTHS AFTER THE WARRANTY EXPIRED IN DEC 2019. THIS HAPPENED WHILE THE CAR WAS PARKED. *TR

NHTSA ODI 11330699

Jun 11, 2020Electrical systemSpeed controlVisibility & wipers

ON JUNE 9 AT APPROXIMATELY 10:30PM, THE CAR ACCELERATED ON ITS OWN AT A HIGH RATE OF SPEED. THE CRUISE CONTROL WAS OFF, AS SUCH, SO WAS THE DRIVER ASSIST MODE. IN ADDITION, WITHOUT PROMPTING, THE SUNROOF OPENED AND THE WINDSHIELD WIPERS TURNED ON. THE ONLY WAY TO STOP IT WAS TO REBOOT THE COMPUTER. THE FACT THAT TESLA DENIES THIS IS A PROBLEM IS RIDICULOUS. THERE IS CLEARLY A SOFTWARE ISSUE THAT HAS BEEN RECENTLY INTRODUCED. I HAVE HAD THE CAR FOR MORE THAN 5 YEARS AND HAVE NEVER HAD THIS TYPE OF PROBLEM UNTIL NOW. *TR

NHTSA ODI 11328382

Jun 2, 2020Suspension

THIS IS A COMPLAINT ABOUT THE ONGOING PROBLEM OF TESLA SUSPENSION BREAKAGES. I DO NOT HAVE THE VIN OF THE CAR SO I HAVE USED THE VIN OF A JUNKYARD TESLA SO AS TO BE ABLE TO COMPLETE THIS COMPLAINT FORM. HERE IS A DISCUSSION FORUM THREAD COMPLETE WITH PHOTOGRAPH OF THE REAR WHEEL CANTED OVER AT 30 DEGREES AKA "GONE WHOMPY" HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/REAR-LOWER-CONTROL-ARM-FAILED.195049/#POST-4731008 SNIP *** I FINALLY GOT MY CAR BACK AFTER MY 85D SUSPENSION HAD A CATASTROPHIC FAILURE LAST THURSDAY AFTERNOON. I WAS DRIVING IN CONGESTED TRAFFIC ON A CITY STREET WHEN I HEARD A LOUD THUD, SIMILAR TO HITTING A POTHOLE, YET THERE WAS NO POTHOLE. MY FIRST SUSPICION WAS THAT I EITHER HAD A FLAT OR A PROBLEM WITH MY AIR SUSPENSION. I QUICKLY PULLED OVER, CHECKED TIRE PRESSURE AND RAISED MY SUSPENSION TO HIGH AND SLOWLY CONTINUED ON. IT WAS POURING RAIN AT THE TIME SO I REMAINED IN THE CAR. THE CAR HAD A STRANGE WOBBLE TO IT SO I SLOWLY PULLED INTO THE NEAREST PARKING LOT TO EXAMINE THE SITUATION. I WAS FREAKED OUT WHEN I SAW MY RIGHT REAR WHEEL WITH IT'S HUGE NEGATIVE CAMBER. CALLED TESLA ROADSIDE AND SPOKE TO SOMEONE WHO TOLD ME THEY COULDN'T TOW ME SINCE THEY COULDN'T SEE ANYTHING WRONG WITH THE CAR! ON MY INVOICE, I SEE THEY MISTAKENLY GAVE BOTH RIGHT AND LEFT CONTROL ARMS THE PART NUMBER 1027459-99-A, WHICH FROM WHAT I SEE IS A 2014 PART. THE FRONT UPPER CONTROL ARMS ARE LISTED AS "2ND GENERATION" AND SHOW PART NUMBERS 1043965-00-B AND 1043966-00-B FOR THE LEFT AND RIGHT ARMS RESPECTIVELY. HAS THIS EVER HAPPENED TO ANYONE BEFORE? WOULD ANYONE KNOW IF MY REAR CONTROL ARMS ARE IMPROVED FROM MY ORIGINAL ONES? I'M VERY LUCKY THAT THIS DIDN'T HAPPEN TO ME AT HIGHWAY SPEEDS. *** TESLA IS COVERING UP THIS PROBLEM ANDPUTTING LIVES AT RISK. I PETITION YOU TO INVESTIGATE. THANK YOU. [XXX] THESE BREAKAGES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11327005

May 29, 2020Fuel system

A SOFTWARE UPDATE FROM THE MANUFACTURER HAS RESULTED IN A LOSS OF RANGE AND APPARENT RATE REDUCTION WHILE USING HIGH VOLTAGE CHARGING (I.E., "SUPERCHARGING"). THIS HAS RESULTED IN LONGER CHARGE TIMES AND RANGE LOSS. THE CHANGE OCCURRED WITHOUT NOTICE OR EXPLANATION OF NEED, AND HAS RESULTED IN SIGNIFICANT LOSS OF USE OF AN IMPORTANT FUNCTION IN LONG DISTANCE TRAVEL. *TR

NHTSA ODI 11326489

May 28, 2020Electrical system

OWN A 2015 TESLA MODEL S 70D. LAST SUMMER, JULY OR AUGUST, I NOTICED A SIGNIFICANT CHANGE IN THE RATE OF CHARGING AT SUPERCHARGERS. PREVIOUSLY, I RECEIVED 100KW OR MORE AND NOW AT THE SAME BATTERY PERCENTAGE, IT IS CHARGING MUCH SLOWER. I CHECKED THE TESLA FORUM AND OTHERS NOTICED THE SAME ISSUE. IT APPEARS THIS IS LINKED TO A SOFTWARE UPDATE. IT SEEMS TO ONLY AFFECT BATTERIES OF THE SAME ERA AS MINE. WE OWN OTHER TESLAS, AND THIS IS NOT A PROBLEM. I BELIEVE THERE IS AN ISSUE WITH THIS BATTERY AND THAT TESLA MODIFIED THE RATE OF CHARGE TO MASK THE PROBLEM. I AM ENCLOSING PICTURES SHOWING THE SAME PERCENTAGE OF BATTERY AT 4 DIFFERENT LOCATIONS. TWO ARE BEFORE THE SOFTWARE CHANGE AND TWO ARE AFTER. *TR

NHTSA ODI 11326369

May 24, 2020Electrical systemBody & structureCrash

SUDDEN UNINTENDED ACCELERATION. I HAD ALMOST COMPLETED A U TURN (BUT NOT COMPLETELY) TO SLOWLY PULL INTO A PARKING SPOT PARALLEL TO THE SIDEWALK WHEN THE CAR ALL OF A SUDDEN LOUNGED FORWARD (SEE SKID MARKS). IT ONLY SLOWED AFTER HITTING AND DAMAGING THE BRICK WALL.I PRESSED ON THE BRAKES, THE SCREEN FLASHED SOMETHING LIKE: YOUR AUTO PARK IS NOW DISABLED. I WAS ABLE TO SLOWLY EASE INTO MY INTENDED PARKING SPOT AND COME OUT AND ASSESS THE DAMAGES. IT ALL HAPPENED OVER A SPLIT SECOND. THE COLLISION DEFINITELY FELT LIKE THERE'S A MAJOR FAULT WITH THE CAR'S COMPUTER SYSTEM - INSTRUCTING IT TO LURCH FORWARD AT RAPID SPEED AND NOT ABLE TO AUTOSTOP WITH AN OBJECT (BRICK WALL) IN FRONT OF IT. I WAS AT A RESIDENTIAL AREA WITHIN A GATED COMMUNITY. WHEN CALIFORNIA HIGHWAY PATROL CAME, THEY SAID THEY COULDN'T FILE A REPORT WITHIN PRIVATE PROPERTY. *TR

NHTSA ODI 11325718

May 18, 2020Suspension

IN A PARKING LOT TRAVELING 5MPH RAN OVER AN ELEVATED SPEED BUMP ON LEFT SIDE OF CAR WHEN HEARD A SNAP IN DRIVER REAR WHEEL AREA. PULLED OVER INTO PARKING SPOT AND TIRE WAS CANTERED. CONTROL ARM HAD SNAPPED. HAD 65K MILES AND TESLA TOLD ME IT WAS NOT UNDER WARRANTY YET THE NEW CONTROL ARM LOOKS MUCH STURDIER AND DIFFERENT THEN THE OLD ONE. I HAVE PICTURES OF BOTH BUT THIS IS A REAL PROBLEM FOR THESE 2015 AND BEFORE MODELS. PLEASE HELP. *TR

NHTSA ODI 11325046

May 4, 2020Suspension

AIR SUSPENSION LOSES AIR OVERNIGHT. I BOUGHT MY 2015 MODEL S WITH AIR SUSPENSION ($2400. OPTION) IN FEB.-MARCH 2015 VIN [XXX] THE CURRENT ODOMETER READING IS 7,592 MILES. THE NY TIMES COMMENTED ABOUT TESLA SUSPENSION PROBLEMS ON THIS INTERNET ADDRESS LINK:HTTPS://WWW.NYTIMES.COM/2016/06/10/BUSINESS/TESLA-MODEL-S-NHTSA-SUSPENSION-FAILURE.HTMLTHERE ARE 34 POSTS ON AIR SUSPENSION FAILURE WITH THE TESLA ON THIS INTERNET LINK:HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/AIR-SUSPENSION-FAILURE-VERY-UNPLEASANT-RESULTS THERE ARE MANY OTHER AIR SUSPENSION TESLAA LINKS ON AN INTERNET SEARCH. HAVE MORE THAN 1900 CHARACTERS TO PROVIDE ADDITIONAL DETAIL OF EARLIER INCIDENT OF AIR LOSS. CAN EMAIL TO YOU ON REQUEST, AS I SAVED IT. [XXX] TEL [XXX] EMAIL: [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

NHTSA ODI 11323223

Apr 17, 2020Fuel system

NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. *TR

NHTSA ODI 11321453

Mar 13, 2020Transmission & drivetrainElectrical systemFuel system

THE MAIN COMPUTER DISPLAY AND MEMORY CARD FAILS - FREEZING ALL SAFETY MONITORING OF THE CAR, LOSE CONTROL OF CHARGING (I.E. REFUELING) . SUSPENSION CONTROL LOST, BASICALLY EVERYTHING FROZEN WITHOUT THIS - IT IS KNOWN COMMON FAILURE EMMC CHIP

NHTSA ODI 11317875

Mar 11, 2020Electrical system

MCU FAILURE DUE TO MMC DRIVE FAILING. KNOWN ISSUE FOR MONTHS. NO PARTS. CANNOT CHARGE AND THEREFORE CANNOT DRIVE. BEEN A WEEK WITH NO COMMUNICATION. NO PLAN.

NHTSA ODI 11317499

Mar 6, 2020Lights

MY VEHICLE WAS SERVICED BY TESLA'S SUNNYVALE SERVICE CENTER AND WHEN RETURNED, THEY OBVIOUSLY NEVER DID A SAFETY TEST. AFTER DRIVING DOWN THE STREET I FOUND THEY DIDN'T RECONNECT SEVERAL CABLES, INCLUDING THE FOG LIGHTS AND THE EMERGENCY FLASHERS. THEY ALSO DISABLED SEVERAL SAFETY FEATURES (LANE DEPARTURE WARNINGS, SPEED WARNINGS, DOOR LOCKS, CHILD LOCKS) WITHOUT TELLING ME ANY OF THIS!

NHTSA ODI 11316627

Mar 4, 2020SuspensionWheels

I WAS AT THE DRIVE-THRU BANKING, SITTING STATIONARY WHEN SUDDENLY THE CAR ACCELERATED AT FULL SPEED, OUT OF MY CONTROL, I COULD NOT BRAKE. FINALLY, THE CAR STOPPED WITH A RED ERROR MESSAGE "LOW TIRE PRESSURE"

NHTSA ODI 11316093

Mar 1, 2020Electrical system

NO WARNING WHATSOEVER, THE 17' TOUCHSCREEN GOES BLACK ON OUR MODEL S. I TRY THE REBOOT, BUT NOTHING HAPPENS. IT'S EARLY FEBRUARY, SO HERE IN ALABAMA, IT'S COLD. WE KEEP THE CAR IN THE GARAGE. NO CLIMATE CONTROL IS WORKING. WE PULL OUT, HEAD TO MY WIFE'S FAMILIES HOUSE 7-8 MILES AWAY, AND THE WINDSHIELD HAS A COUPLE OF INCH STRIP AT THE BOTTOM THAT VISIBLE. SO DRIVING BETWEEN 10-15 MPH, WE MAKE IT TO THEIR HOUSE. I FINALLY GET AHOLD OF TESLA A LITTLE WHILE LATER. AFTER ABOUT 30 MINUTES OR LESS ON THE PHONE WITH THEM, THEY SAID THEY SEE WHAT THE PROBLEM IS. THE LADY STATED THAT THE TESLA ENGINEERS KNOW ABOUT THIS PROBLEM AND HAVE BEEN WORKING TO GET IT FIXED. I WAS ORIGINALLY SCHEDULED FOR REPAIR ON FEBRUARY, 17TH. THEY CONTACTED ME TWO OR THREE DAYS BEFORE THEN AND SAID THEY WERE ANTICIPATING THE PART TO ARRIVE ON FEBRUARY 27TH, SO THEY PROACTIVELY RESCHEDULED MY APPOINTMENT FOR FEBRUARY 28TH. AFTER CALLING, EMAILING AND THEN FINALLY CHATTING TESLA ON FEBRUARY 27TH, THEY SAID THE PART STILL HADN'T ARRIVED. THEY TOLD ME THEY WERE GOING TO ESCALATE MY CASE AND THEY ALSO RESCHEDULED MY APPOINTMENT FOR MARCH 13TH WITH NO GUARANTEE THAT THE PART WOULD BE IN BY THEN. A LOANER VEHICLE WASN'T OFFERED AFTER ASKING MULTIPLE TIMES. THE REASON WAS BECAUSE MY VEHICLE WAS OUT OF WARRANTY. WE PURCHASED THIS VEHICLE USED FROM A THIRD PARTY, NOT TESLA. WE HAD THE VEHICLE ALMOST A YEAR AND A HALF BEFORE THIS HAPPENED. THE VEHICLE WAS STATIONARY. WE ARE ON RURAL TO COUNTRY (NOT DIRT) ROADS. THE HVAC DOESN'T WORK AT ALL, NOR DOES THE PARKING SENSORS. NAVIGATION IS OUT, PRETTY MUCH ALL THE EXTRA FEATURES (MOSTLY) YOU CAN FORGET ABOUT USING.

NHTSA ODI 11315374

Feb 26, 2020Electrical system

LOSS OF BATTERY RANGE OF 40 MILES AFTER SOFTWARE UPDATE.

NHTSA ODI 11311548

Feb 18, 2020

MY CAR SUDDENLY LOST APPROXIMATELY 25 MILES OF BATTERY RANGE OVERNIGHT AFTER AN OVER THE AIR UPDATE BY TESLA. THE CAR ALSO BEGAN CHARGING SLOWER AFTER THE UPDATE. I BELIEVE THE UPDATE HAS DECREASED THE BATTERY LIFE OF MY CAR AND CAPPED IT TO PREVENT THE CHANCE OF THE CAR CATCHING ON FIRE SINCE THAT HAS ALREADY HAPPENED TO SEVERAL TESLA MODEL S VEHICLES. IT SEEMS TO ME THAT A FAULTY BATTERY IS STILL IN THE CARS

NHTSA ODI 11309908

Feb 17, 2020Fuel system

IN MID MAY, 2019, TESLA SENT ME A MANDATORY SOFTWARE UPDATE FOR MY 2015 TESLA MODEL S P85D LUDICROUS WITH THE 85 KILOWATT-HOUR BATTERY. IMMEDIATELY FOLLOWING THIS SOFTWARE UPDATE MY TESLA EXPERIENCED A 30% DROP IN SUPERCHARGING RATES AT ALL STATES OF BATTERY CHARGE LEVEL AND BATTERY INITIAL TEMPERATURE. I ALSO EXPERIENCED A 25 MILE DROP IN MAXIMUM RANGE WHEN BATTERY IS AT 100% CAPACITY. I HAVE BROUGHT MY VEHICLE STILL UNDER FULL WARRANTY TO TESLA SERVICE CENTERS IN DUBLIN, CA AND BERKELEY, CA. THEY HAVE BEEN UNWILLING TO BRING CHARGING RATES AND BATTERY RANGE CAPACITY TO ORIGINAL LEVELS BEFORE THE MAY, 2019 SOFTWARE UPDATE, OR TO EVEN ACKNOWLEDGE THAT THERE IS AN ISSUE. THEY HAVE REMOVED CAR PERFORMANCE FOR WHICH I PAID A CONSIDERABLE AMOUNT OF MONEY WITH NO COMPENSATION OR ANY KIND OF EXPLANATION.

NHTSA ODI 11309743

Feb 4, 2020SteeringAirbags

TESLA HAVE THE VEHICLE FOR QUITE A WHILE BUT THEY HAVEN'T GIVEN A REASON WHY THEY HAVEN'T COMPLETED THE RECALL.

NHTSA ODI 11307029

Feb 4, 2020Speed controlCrash

THE VEHICLE WAS STATIONARY AT A STOP LIGHT. AS THE LIGHT CHANGED, I BELIEVE THAT I TOOK MY FOOT OFF OF THE BRAKE AND THE CAR STARTED ACCELERATING. I TRIED TO PUT THE FOOT BACK ON THE BRAKE BUT I HIT THE CAR IN FRONT OF ME BEFORE THE CAR STOPPED. I CANNOT BE 100% CERTAIN THAT THERE WAS NOT HUMAN ERROR INVOLVED, BUT ALL I REMEMBER IS FEELING THE ACCELERATION AND TRYING TO BRAKE AND BEING UNABLE TO STOP.

NHTSA ODI 11307035

Jan 29, 2020AirbagsBody & structureSpeed controlCrash1 injury

MY TERSLA EXPERIENCED A SUDDEN ACCELERATION EVENT ON JULY 31, 2019. IT WAS BEING PARKED IN A TARGET PARKING LOT ABOUT TO BE PUT IN PARK WHEN IT SUDDENLY EXPERIENCED A FULL ACCELERATION. IT JUMPED OVER A 6 TO 8 FOOT WIDE CONCRETE MERIDIAN, TOOK OUT A BUSH AND HIT A PARKED PICK-UP, MOVING IT ABOUT 15 FEET AND TOTALING THE TRUCK. THE CAR HAD ALMOST $40,000 IN DAMAGE AND THE DRIVER WAS INJURED. TELSA FIRST SAID THEY WOULD HAVE THEIR READ OUT IN ONE WEEK THEN 3, THEN 4 - FINALLY AFTER ABOUT 4 MONTHS THEY SAID IT WAS DRIVER ERROR BUT THE DRIVER DENIES TOUCHING THE GAS OR BRAKE. SHE WAS ALREADY STOPPED AND IT HAPPENED SO FAST SHE DIDN'T HAVE TIME TO REACT.

NHTSA ODI 11302858

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Working with the data? Download all 647 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Tesla Model S 60 verdict →