What 98 owners told NHTSA about the 2015 Subaru Xv Crosstrek

WAS UNABLE TO REMOVE KEY FROM IGNITION. UNABLE TO LEAVE VEHICLE IN A PUBLIC PALACE AND NOT ABLE TO LOCK THE CAR BECAUSE OF A FAULTY GEAR PARK RANG SWITCH

NHTSA ODI 11244658

WHILE IN MOTION, AIRBAG WARNING LIGHT ON DASHBOARD WILL ILLUMINATE. CONCURRENTLY THE PASSENGER AIRBAG INDICATOR LIGHT WILL TURN TO "OFF". THIS HAPPENS INTERMITTENTLY WHILE DRIVING. THE LIGHTS DO NOT GO OFF OR RETURN TO "ON" UNTIL THE CAR IS RESTARTED.

NHTSA ODI 11243561

TL* THE CONTACT OWNS A 2015 SUBARU CROSSTREK. WHILE DRIVING 80-85 MPH, THE VEHICLE STALLED ON SEVERAL OCCASIONS WITHOUT WARNING. IN ADDITION, THE TACHOMETER INCREASED TO HIGH AND THE SPEEDOMETER DECREASED. WHEN THE VEHICLE WAS RESTARTED, IT PERFORMED AS DESIGNED. THE VEHICLE WAS TAKEN TO SUBARU OF KENNESAW (905 ERNEST W BARRETT PKWY NW, KENNESAW, GA 30144, (770) 419-9800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: SR1-46572013025 AND EXTENDED THE WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 65,300. THE VIN WAS INVALID.

NHTSA ODI 11242454

I WAS DRIVING ON THE INTERSTATE GOING 75 MPH, PASSING ANOTHER VEHICLE, WHEN THE CAR RAPIDLY LOST SPEED AND REVVED TO 5500 RPM. THE VEHICLE CONTINUED TO LOSE SPEED AND WOULD NOT RESPOND WHEN I PRESSED DOWN ON THE ACCELERATOR. I HAD TO QUICKLY PULL TO THE LEFT SHOULDER. LUCKILY, THE CAR BEHIND ME WAS PAYING ATTENTION AND WAS ABLE TO SLOW DOWN AND NOT HIT US. I TURNED THE CAR OFF AND LUCKILY THE VEHICLE DID RESTART. MY FUEL LIGHT HAD JUST TURNED ON MINUTES BEFORE THIS BUT I STILL HAD 60 MILES TO GO BEFORE EMPTY. I WAS PLANNING ON EXITING TO REFUEL BEFORE THIS HAPPENED. I STILL DO NOT KNOW WHAT CAUSED THIS TO OCCUR. I LEFT A MESSAGE WITH THE DEALERSHIP AND I AM AWAITING A RETURN PHONE CALL TO HAVE THE VEHICLE ASSESSED.

NHTSA ODI 11235318

AFTER PUTTING MY CAR IN PARK, MY KEY WILL NOT COME OUT OF THE IGNITION. I HAVE TO REVERSE AND DRIVE UP AGAIN AND THEN PARK AGAIN, IN ORDER FOR MY KEY TO THEN FINALLY COME OUT. I'M NERVOUS THAT WON'T WORK FOR LONG. I'VE SEEN MANY COMPLAINTS ABOUT THIS EXACT SAME ISSUE AND YET SUBARU HASN'T ISSUED A RECALL. HOPING WE WON'T BE RESPONSIBLE FOR THE COST TO REPAIR WHAT IS OBVIOUSLY A MANUFACTURER ISSUE! SUBARU PLEASE INVESTIGATE!!

NHTSA ODI 11235335

I WAS DRIVING NORTH ON HIGHLAND AVENUE, JUST AFTER 7 AM, THURSDAY, JULY 11, WHEN SUDDENLY THE VEHICLE LOST ACCELERATION, THE RPMS WENT LOW, AND THE VEHICLE DIED. NO WARNING LIGHTS OR INDICATIONS OF A PROBLEM BEFORE THE EVENT. THIS LEFT ME STRANDED BETWEEN 35TH AND 31ST STREET DURING THE BUSY RUSH HOUR PERIOD. UNABLE TO RESTART. TOW INTO THE DEALER. FUEL PUMP FAILURE WAS DETERMINED TO BE THE CAUSE. THIS WAS ALARMING FROM A SAFETY STANDPOINT BECAUSE WITHOUT WARNING THE VEHICLE STOPPED OPERATING, LEAVING ME STUCK IN RUSH HOUR TRAFFIC HAVING TO SIGNAL APPROACHING DRIVERS TO AVOID MY STALLED CAR. IT WOULD HAVE BEEN WORSE IF THE EVENT HAPPENED IN THE MIDDLE OF A BUSY INTERSECTION. WHAT'S MORE, WITH A LITTLE OVER 63000 MILES ON THE VEHICLE, THE PUMP FAILURE OCCURRED LONG BEFORE THE VEHICLES EXPECTED OPERATIONAL LIFE. I VIEW THIS PUMP FAILURE INCIDENT AS A SERIOUS SUBARU PRODUCT MANUFACTURING DEFECT CAPABLE OF ENDANGERING THE LIVES OF DRIVERS, PASSENGERS AND FELLOW TRAVELERS ON OUR STREETS AND HIGHWAYS.

NHTSA ODI 11232199

I DECIDED TO DRIVE FROM PHOENIX, AZ TO SAN DIEGO, CA WHEN ABOUT 200 MILES IN, MY ENGINE COMPLETELY SHUT OFF WHILE I WAS DRIVING ABOUT 85MPH DOWN THE HIGHWAY. THE ENTIRE TRIP MY CAR HAD BEEN FINE, THE GAS LIGHT HAD JUST COME ON ABOUT A MINUTE BEFORE, BUT MY CAR TOLD ME I HAD 50 MILES UNTIL I RAN OUT OF GAS. I HAD ABSOLUTELY NO WARNING OF THE ENGINE ABOUT TO SHUT OFF EXCEPT THAT AROUND THE SAME TIME THE GAS LIGHT CAME ON, MY AC QUIT WORKING. I WAS TRYING TO MESS WITH THE AC WHEN I SUDDENLY WENT FROM 85 TO 30MPH AND HAD TO PULL OFF IMMEDIATELY BECAUSE I REALIZED MY ENGINE HAD SHUT OFF. ONCE I PULLED OVER AND THE CAR WAS COMPLETELY STOPPED, THE CHECK ENGINE LIGHT CAME ON. I COULD NOT GET THE CAR RESTARTED SO I CALLED A TOW COMPANY TO TOW ME TO THE NEAREST TOWN. WHILE WAITING ON THE TOW TRUCK, I SAT IN MY CAR USING THE BATTERY TO CHARGE MY PHONE, SO I KNOW THE BATTERY WAS NOT DEAD. ONCE THE TOW TRUCK DRIVER ARRIVED HE TRIED TO START MY CAR AGAIN, BUT COULD NOT. ABOUT 24 HOURS LATER I HAD A FAMILY FRIEND COME TOW THE CAR BACK TO PHOENIX, AND HE WAS ABLE TO START THE CAR AND DRIVE IT ONTO THE TOW RAMP! I WAS STILL AFRAID TO DRIVE IT, AND WE TOWED IT DIRECTLY TO THE DEALERSHIP. THE DEALERSHIP WAS ABLE TO DRIVE IT THE NEXT DAY, DROVE IT FOR ABOUT 50 MILES AND SAID THEY COULD FIND NOTHING WRONG WITH IT. I HAVE NO IDEA WHAT HAPPENED, BUT I'M SCARED TO DRIVE MY CAR BECAUSE IF THE ENGINE WOULD HAVE SHUT OFF ON A BUSY INTERSTATE I COULD HAVE DIED. I HAD ONLY OWNED THE CAR FOR 10 DAYS BEFORE THIS HAPPENED, AND I HADN'T EVEN PUT 500 MILES ON IT. CURRENTLY THE DEALERSHIP IN PHOENIX HAS IT AND IS TRYING TO FIGURE OUT WHAT HAPPENED.

NHTSA ODI 11209685

THE KEY GETS STUCK IN THE IGNITION AND THE POWER STAYS ON. I WAS TOLD TO MOVE THE STEERING WHEEL SLIGHTLY AND TRY AGAIN, THIS DOES NOTHING, THE CAR IS COMPLETELY LOCKED UP. TURNING OFF AND RE-STARTING DOES NOT WORK. THIS HAPPENED ONLY A FEW TIMES LAST MONTH, NOW ITS ALMOST EVERYDAY.

NHTSA ODI 11207169

TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MID HUDSON SUBARU (1715 U.S. 9, WAPPINGERS FALLS, NY 12590, (845) 296-1152) WAS CONTACTED AND CONFIRMED THAT THE NEXT AVAILABLE APPOINTMENT WAS JULY 17, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11203692

ON TWO DIFFERENT OCCASIONS, THE ENGINE SHUT OFF UNEXPECTEDLY AND I HAD TO TURN OFF THE ENGINE AND RESTART THE CAR (PER INSTRUCTIONS ON THE NAVIGATION SCREEN). THE FIRST TIME I WAS ABLE TO CREEP TO THE SIDE OF THE ROAD & RESTART THE CAR. THE SECOND TIME, I WAS AT A STOP LIGHT AND WAS ABLE TO RESTART IT AT THAT TIME. I WAS TOLD THAT THE "RESTART BATTERY" WAS AT FAULT AND WAS NOT COVERED BY WARRANTY. THE CAR HAS 30,100 MILES ON IT AND IS 3 1/2 YEARS OLD (THE WARRANTY IS 36 MO OR 36,000 MILES. THE HYBRID BATTERY HAS A 5 YEAR WARRANTY BUT THE "RESTART BATTERY" ISN'T CONSIDERED PART OF THIS; EVEN THOUGH IT IS ONLY ON THE HYBRID CAR. MY MAIN CONCERN WAS THAT THE GAS ENGINE QUIT WITHOUT WARNING DUE TO THIS ISSUE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP.

NHTSA ODI 11202731

MY CAR HAS BEEN LEAKING FOR A LONG WHILE NOW. I DIDN'T EXPECT IT TO HAPPEN BUT WHEN RECENTLY I SAW SMALL DROPS OF OIL, I TOOK IT TO MY LOCAL DEALERSHIP. THEY SAID MY CAM BOX SEAL WAS LEAKING AND THEN I WENT INTO MORE RESEARCH. I FOUND OUT THAT THIS IS ACTUALLY A COMMON ISSUE FROM MY FELLOW CROSSTREK OWNERS. THIS ISNT ACCEPTABLE AT ALL BECAUSE THIS DOESNT MAKE THESE RELIABLE ANYMORE. IT'S NOW A HEADACHE AND TROUBLE ON THE ROAD. THIS ISSUE SHOULD BE THOUGHT OVER IN RESPECT TO US THE CONSUMERS. THE CROSSTREK ARE A VERY POPULAR CAR THAT PEOPLE LOVE INCLUDING ME BUT THIS PROBLEM GIVES EVERYONE OF US TO COMPLAIN TO HAVE IT FIXED.

NHTSA ODI 11175083

2015 SUBARU XV CROSSTREK LIMITED WITH AUTO CLIMATE CONTROLS AFTER SITTING FOR 3 DAYS I STARTED VEHICLE AND HAD NO HVAC CONTROL, VEHICLES HAS 80,000 MILES. I DISCONNECTED THE BATTERY AFTER DRIVING 80 MILES HOPING THE COMPUTER GLITCHED AND WOULD RESET THE CONTROLS, STILL NO CONTROL OF HVAC SYSTEM

NHTSA ODI 11174355

I SPILLED 3-4 OUNCES OF COFFEE ON MY FRONT PASSENGER SEAT. A SHORT TIME LATER, THE SRS AIRBAG WARNING LIGHT APPEARED ON THE DASH AND MY PASSENGER SEAT WOULD NO LONGER RECOGNIZE THAT A PASSENGER WAS SEATED IN THE PASSENGER SEAT (PASSENGER AIRBAG OFF LIGHT WOULD NOT SWITCH TO ON WHEN A PASSENGER WAS SEATED). I CALLED MY LOCAL SUBARU DEALERSHIP AND I WAS TOLD THAT THE PASSENGER SENSOR IN THE PASSENGER SEAT WAS VERY SENSITIVE AND THAT MOISTURE COULD INTERFERE WITH IT AND DISABLE THE PASSENGER AIRBAG UNTIL THE SENSOR DRIES. APPARENTLY THIS HAPPENS FREQUENTLY. THIS SEEMS EXTREMELY DANGEROUS IN ANY CAR, BUT ESPECIALLY A SUBARU WHICH IS MARKETED AS AN "OUTDOORS" OR "ADVENTURE" CAR WHERE WET PEOPLE/DOGS/EQUIPMENT COULD REGULARLY BE IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS RUNNING AND STATIONARY WHEN THE WARNING LIGHT APPEARED ON MY DASH.

NHTSA ODI 11170300

TAKATA RECALL FOR THE PAST YEAR I HAVE BEEN CHECKING MY MOTOR OIL AND REFILLING AS NEEDED. LEARNING TO BE A CAR MECHANIC IS ONE OF MY HOBBIES THAT I LIKE TO DO. IN DOING SO, I ALWAYS CHECK MY CAR AND MAKE SURE ITS UP AND RUNNING WITH NO ISSUES. I HAVE CONSTANTLY NOTICE THAT THERE WAS SOME OIL UNDER THE ENGINE WHETHER OLD OR FRESH. THEN JUST RECENTLY I WENT TO MY LOCAL SUBARU DEALERSHIP TO FINALLY GET TO THE BOTTOM OF IT. AS A RESULT I LEARNED THAT THE CAM BOX SEAL IS LEAKING. I THEN DID MY RESEARCH ON IT AND FOUND OUT THAT IT'S A COMMON ISSUE AMONG OTHER SUBARU OWNERS AND THAT OTHER CAR BRAND USES GASKETS IN WHICH IT LASTS LONGER. IN MY VIEW, OTHER OWNERS MAY NOT KNOW HOW OR WHEN TO CHECK UNDER THEIR CAR FOR THESE KIND OF ISSUES AND THIS CAN LEAD TO THE ENGINE NOT HAVING ENOUGH OIL TO BURN AND BREAKING DOWN OR SIMILAR SITUATIONS. IT MAY NOT BE A SHORT TERM EFFECT BUT IF IT CAN BE PREVENTED IT SHOULD BE.

NHTSA ODI 11166795

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND THE SEAT FORWARD. I'VE MOVED THE COLUMN TO THE NEXT SETTING HIGHER AND BELIEVE THIS PROBLEM IS NOW UNLIKELY TO RECUR. THE LOWEST COLUMN POSITION SHOULD BE ELIMINATED . DANGEROUS!!

NHTSA ODI 11161464

FROM A STOP OR AT LOW SPEEDS, WHEN YOU PRESS THE GAS PEDAL THERE IS A DELAY OF APPROXIMATELY 1.5 SECONDS BEFORE THE ENGINE RESPONDS. THIS IS PARTICULARLY DANGEROUS WHEN PULLING OUT INTO TRAFFIC FROM A DRIVEWAY, OR IF YOU NEED TO QUICKLY MANEUVER TO AVOID A COLLISION. SUBARU TECHNICIANS HAVE INSPECTED THE VEHICLE, AND THEY SAY NOTHING IS WRONG MECHANICALLY. I BELIEVE THIS IS A FLAW IN THE ECM PROGRAMMING. A QUICK GOOGLE SEARCH REVEALS HUNDREDS OF OTHER PEOPLE HAVE THE SAME PROBLEM WITH VARIOUS MODELS OF SUBARU. THERE ARE SEVERAL AFTERMARKET DEVICES WHICH CLAIM TO FIX THIS BY CONNECTING TO THE OBDII PORT AND CHANGING THE PROGRAMMING SO IT MATCHES THE ACCELERATOR PEDAL LINEARLY. ONE SUCH DEVICE IS HTTPS://WWW.SPRINTBOOSTERSALES.COM/SUBARU I SHOULD NOT HAVE TO RELY ON AN AFTERMARKET ACCESSORY TO ADDRESS A CRITICAL SAFETY ISSUE.

NHTSA ODI 11151849

WHEN STARTING THE VEHICLE, THE ABS, HILL ASSIST, AND VEHICLE DYNAMICS CONTROL LIGHTS ALL LIGHT UP AND LOCK DOWN THE CAR. WILL CONTINUE TO DRIVE BUT THE NEXT TIME THE CAR IS STARTED, IT MAY NOT BACK UP OR GO IN DRIVE AGAIN.

NHTSA ODI 11129839

CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME VEHICLE 6 MONTHS AGO. CAR DIED ON FREEWAY TRAVELING 75MPH, RPM'S REVVED, GOT SAFELY TO SHOULDER. VEHICLE TOWED. CAR STARTED NEXT MORNING AND NO ERROR CODES FOUND. EVEN MORE COMPELLING, THE ENGINE DIED 3 OTHER TIMES WHILE DRIVING AT LEAST 45MPH, SAME SENSATION OF ENGINE GOING INTO LOWER GEAR, RPM'S INCREASED TO 5000+, CAR DIES, ELECTRICAL WORKS. CAR WAS ABLE TO RESTART AFTER 10-15 MINUTES OF REST. THESE 3 INCIDENTS ARE NOT DOCUMENTED BECAUSE I WAS NOT TOWED AND DID NOT TAKE THE VEHICLE IN FOR SERVICE. I WISH I HAD. I AM REPORTING FOR THE MOST RECENT INCIDENT OF 8/9/2018. (I FEEL LIKE I'M SHOUTING WITH ALL CAPS. I AM SHOUTING BECAUSE THIS NEEDS TO BE FIXED!)

NHTSA ODI 11119786

MY CAR BECAME STUCK IN PARK DUE TO A DEFECTIVE BREAK LIGHT SWITCH. THE DEALERSHIP TOLD ME TO HAVE IT TOWED, BUT LUCKILY I CHECKED THE INTERNET AND LEARNED I HAD TO OVERRIDE THE SYSTEM BY STICKING A BOLT INTO A PORT ON THE GEAR SHIFT PANEL. APPARENTLY THIS IS A KNOWN ISSUE. I KNOW SEVERAL PEOPLE PERSONALLY WHO HAVE ALSO HAD THIS PROBLEM, AND THE DEALERSHIP WAS FAMILIAR WITH IT. IT IS INCREDIBLY FRUSTRATING TO BE STUCK IN A PARKING LOT UNABLE TO DRIVE YOUR CAR WHEN ITS AN ISSUE THAT COULD EASILY BE PREVENTED. IT WAS A 100+ DEGREE DAY AND LUCKILY I WAS IN TOWN. BUT HAD I BEEN STUCK OUT AT A TRAILHEAD OR OTHERWISE OUT OF CELL SERVICE THIS COULD BE A SERIOUS SAFETY ISSUE.

NHTSA ODI 11119940

WHEN THE CAR IS STOPPED AND BEGINNING TO PROCEED AGAIN, IT WILL BUCK, STAGGER SOMETIMES SLAM INTO GEAR, SOMETIMES THE GEAR DOESNT ENGAGE, WHEN I AM APPLYING BRAKES IT WILL ALSO HAPPEN JUST ABOUT STALLING OR IT WILL JUMP FORWARD- THIS HAPPENS ON ALL ROADS AND MY DRIVEWAY. No airbag failure, was replaced in 2018.

NHTSA ODI 11119535

I HAVE A 2015 CROSSTREK THAT HAS 31,000 MILES ON IT AND I HAVE BEEN HAVING AN ISSUE WHEN PUTTING THE CAR IN PARK THAT YOU CAN NOT TURN THE KEY TO THE OFF POSITION TO SHUT THE CAR DOWN. I HAVE HAD TO PLAY WITH THE SHIFTER PUTTING THE CAR IN REVERSE AND THEN IN PARK AGAIN HOPING THIS TIME I CAN TURN THE CAR OFF. TAKING THE CAR BACK TO THE DEALER. THESE CARS NEED TO BE RECALLED AND FIXED AT SUBARU'S EXPENSE, CLEARLY THEY HAVE ISSUES.

NHTSA ODI 11118926

SOMETIMES WHEN PUSHING THE BRAKE PEDAL THE ABS LIGHT COMES ON AND WILL NOT ALLOW THE CAR TO SHIFT FROM PARK. OTHER TIMES MAY COME ON WHILE DRIVING. THE CAR ONLY HAS 25K MILES ON IT. I DON'T WANT TO DRIVE ANYWHERE AND GET STUCK THERE NOR DO I NEED A BRAKE PROBLEM IN SNOW AS I LIVE IN NEW YORK STATE. AFTER READING ONLINE IT SEEMS TO BE NOT AN UNCOMMON ISSUE BUT MORE IMPORTANTLY IT IS A SAFETY ISSUE. AFTER SHUTTING THE CAR ON AND OFF MULTIPLE TIMES THE ABS LIGHT GOES OUT AND THE CAR IS THEN ABLE TO SHIFT. AGAIN I DON'T NEED TO WORRY ABOUT MY PERSONAL SAFETY OR SAFETY OF THE PASSENGERS IN MY CAR.

NHTSA ODI 11118267

DRIVER AND PASSENGER WINDOWS NOT FUNCTIONING NORMALLY AFTER 38,000 MILES. DRIVER SIDE WILL AUTO DOWN, BUT WILL ONLY ROLL UP A FEW INCHES AT A TIME. PASSENGER SIDE WINDOW CONTROLS FAIL ON DRIVER SIDE BUT DOWN FUNCTIONALITY WORK ON PASSENGER SIDE HOWEVER UP FUNCTION FAILS AND WINDOW STAYS STUCK OPEN.

NHTSA ODI 11113484

THE KEY GET REMAIN STUCK IN THE IGNITION AFTER DRIVING. FOR A SIGNIFICANT AMOUNT ABOUT OF TIME. BASED FEEDBACK FROM THE DEALER THIS IS BEING REPORTED IN MANY SUBARU VEHICLES. THE PROBLEM IS SUGGESTED TO BE AN ELECTRICAL PROBLEM AND NOTHING SPECIFIC WITH THE KEY.

NHTSA ODI 11098112

TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK HYBRID. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT NOTICED AN ABNORMAL ROTTEN EGG ODOR EMERGING FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE BATTERY WAS LEAKING. THE VEHICLE WAS TAKEN TO SUBARU OF GLENDALE (308 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE STOP AND GO BATTERY WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1-32989483270. THE MANUFACTURER PROVIDED A FREE BATTERY REPLACEMENT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 11096779