Home · 2015 Subaru Xv Crosstrek · Complaints

What 98 owners told NHTSA about the 2015 Subaru Xv Crosstrek

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (98)Crash / fire / injury (6)Transmission & drivetrain (24)Electrical system (19)Engine (18)Brakes (9)Speed control (7)Airbags (5)Body & structure (5)Steering (4)Electronic Stability Control (esc) (3)Fuel system (3)

Newest first · 98 complaints · page 4 of 4

Feb 19, 2018

I WAS PULLING INTO A PARKING SPACE AND THE CAR TOOK OFF LIKE A ROCKET!.I HEARD THE ENGINE ROARING IT JUMPED THE CURB, SPED ABOUT 15 FEET THROUGH THE GRASS, I SLAMMED ON THE BRAKES, JUST MISSED A TREE, AND THE CAR STOPPED.

NHTSA ODI 11073640

Feb 11, 2018

TRAVELING ON WESTBOUND I-74,8:30 PM 02/10/2018 APPROXIMATELY 63MPH,CAR ON CRUISE CONTROL WHEN THE CAR LOST POWER,FELT LIKE TRANSMISSION SLIPPING,ENGINE REVS TO 8000 RPM.LUCKILY,LITTLE TRAFFIC,PULLED CAR TO RIGHT SHOULDER.TURNED KEY OFF,CAR WOULD NOT RESTART.CALLED WRECKER AND TOWED CAR TO BUSAM SUBARU IN FAIRFIELD,OH.VERY FORTUNATE THAT PEOPLE ON 74 WERE NOT KILLED WHEN CAR LOST POWER,VERY SERIOUS SAFETY ISSUE INVOLVED HERE.CAR LOST POWER DRIVING IN A STRAIGHT LINE,ON CRUISE CONTROL OVER RELATIVELY LEVEL TERRAIN.BUSAM WILL BE NOTIFIED TOMORROW MORNING THE CAR HAS BEEN TOWED TO THEIR LOT AND HOPEFULLY THEY CAN FIND OUT WHAT HAS HAPPENED.NEGLECTED TO SAY THE CROSSTREK HAS APPROX. 32000 MILES AND UP TO THIS,HAS NEVER PRESENTED ANY ISSUES.

NHTSA ODI 11072201

Jan 30, 2018Driver assistance

TL* THE CONTACT OWNS A 2015 SUBARU CROSSTREK. WHILE DRIVING 65 MPH, THE EYESIGHT DRIVER ASSIST SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE HOME, TURNED OFF AND RESTARTED THE VEHICLE, AND THE INDICATOR DIMMED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BERTERA SUBARU OF HARTFORD (111 WESTON ST, HARTFORD, CT 06120, (888) 865-1393) WHERE IT WAS DIAGNOSED THAT THE EYESIGHT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 11065808

Jan 22, 2018Steering

DURING THE MORNING AND SOMETIMES IN THE AFTERNOON AS I START THE VEHICLE THE STEERING LIGHT COMES ON AND THE VEHICLE IS NOT ABLE TO BE STEERED. THIS HAS HAPPENED MULTIPLE TIMES AND I BROUGHT IT TO THE SUBARU DEALERSHIP BECAUSE THE VEHICLE IS STILL UNDER MANUFACTURES WARRANTY. LAST WEEK THE DEALERSHIP CALLED AND STATED IT WAS REPAIRED, I HAVE ALL THE RECORDS. AS MY PREGNANT WIFE AND I GOT INTO THE VEHICLE I STARTED THE CAR TO LEAVE AND THE STEERING LIGHT WAS ON AGAIN, AND I COULD NOT STEER THE VEHICLE. I AM NOW VERY AFRAID THIS WILL HAPPEN WHILE I AM DRIVING. I HAVE NOT CONFIDENCE IN THE CAR AND THE DEALERSHIPS ABILITY TO FIX THE ISSUE AND THE VEHICLE SITS AT THE SUBARU DEALERSHIP IN ROSEVILLE CA CURRENTLY. ON ALL OCCASIONS THE VEHICLE WAS STATIONARY, BUT THERE ARE INCIDENTS WHERE OTHER SUBARU DRIVES HAVE EXPERIENCED THIS ISSUE WHILE DRIVING. I HAVE MANY RECORDS THAT CAN BE REVIEWED.

NHTSA ODI 11064115

Jan 4, 2018Electrical system

EVER SINCE THE FIRST BATTERY DIED AFTER A COLD WINTER, THE CAR HAS BEEN DRAINING THE BATTERY ON IT'S OWN MANNER. CURRENTLY, ONCE AWHILE, I WILL NOTICE IT DRAINS MUCH MORE OVERNIGHT THAN NORMAL, AND IF LEFT UNUSED 3-5 DAYS, THE CAR BATTERY WILL BE COMPLETELY DRAINED. COMMUNICATED WITH THE DEALER AND SUBARU, BUT CONSIDER THE CAR HAS NO ISSUE AND DETERMINED THAT IT WAS MY FAULT THAT I MUST BE NOT DRIVING ENOUGH. THE FIRST BATTERY LASTED FROM 9/2015 TO 2/2017, BEEN DRIVING UNDER SAME METHOD, BEHAVIOR, AND CONDITION BEFORE THE DEATH OF FIRST BATTERY AND AFTER. HOWEVER, EVEN SINCE THE CHANGE OF THE BATTERY, THE ISSUE EXIST AND NEVER FIXED BY DEALER. A GOOD NOTE IS THAT A TOWING COMPANY PERSON HAD A SAME CAR WITH SAME ISSUE, IT WAS FIXED BY REPLACING THE BATTERY CONTROL BOARD OR SUCH. HOWEVER, SUBARU AND DEALER DIDN'T THINK THAT MAY BE THE POSSIBLE CAUSE. IN THIS MANNER OF THE CAR, I CAN NOT TRUST THE CAR TO KEEP DRIVING SAFELY, OR MAYBE IT WILL NOT TURN BACK ON AFTER A TRIP INTO MOUNTAIN ROAD AND STOPPED FOR A BREAK TIME. BATTERY IS THE KEY PART TO KEEP THE ENGINE FIRING AND RUNNING. IF IT DIED IN THE MIDDLE OF DRIVING, THIS ISSUE MAY CAUSE DEATH. THE CAR HAD DIED IN VARIES LOCATION. SUCH AS HOME DRIVEWAY, HOME GARAGE, AIRPORT PARKING LOT, AND PUBLIC LOCATIONS. YESTERDAY, THE CAR JUST DIED AGAIN INSIDE THE HOUSE GARAGE. IF NEEDED, I CAN BE REACH ANY TIME WITH MY PHONE. I JUST WANT MY CAR ISSUE BEING TAKEN CARE OF, AND SUBARU TO SEE THE ISSUE BEFORE ANYONE GET KILLED.

NHTSA ODI 11058432

Nov 30, 2017Engine

ENGINE STALLED WITHOUT WARNING WHILE DRIVING ON HIGHWAY: I HAD BEEN DRIVING FOR ABOUT AN HOUR AND A HALF WHEN MY LOW FUEL WARNING LIGHT CAME ON, WHICH MEANT I STILL HAD 70 MILES LEFT UNTIL EMPTY. ALMOST IMMEDIATELY AFTER, WHILE DRIVING ON THE HIGHWAY IN THE MIDDLE LANE, MY ENGINE MADE A REVVING NOISE AND MY CAR LOST POWER (PRESSED GAS PEDAL, BUT NOTHING HAPPENED). PRIOR TO THAT, THE CAR DROVE NORMALLY. THANKFULLY, I WAS ABLE TO EXIT OFF OF THE HIGHWAY, AT A SNAIL'S PACE, AND PULL INTO A PARKING LOT AND AS SOON AS I DID, THE CAR DIED AND ALL OF THE LIGHTS ON THE DASH CAME ON. RADIO STILL WORKED. NO WARNING LIGHTS CAME ON BEFORE THE CAR LOST POWER, EXCEPT FOR THE LOW FUEL LIGHT. I TRIED TO RE-START THE CAR, BUT THE ENGINE DID NOT TURN OVER. I HAD TO CALL A TOW TRUCK AND BY THE TIME THE TOW TRUCK ARRIVED THE CAR STARTED NORMALLY. I DID NOT FEEL SAFE DRIVING THE CAR AND HAD IT TOWED TO A DEALERSHIP. DEALERSHIP SAID THAT THE CODE FOR CAR RUNNING TOO LEAN HAD COME ON. AFTER PUTTING THE CAR THROUGH A SERIES OF TESTS, THEY DETERMINED THAT IT MUST HAVE BEEN BAD GAS PUT INTO THE TANK. AFTER SEEING NUMEROUS COMPLAINTS FOR THE 2015 FORESTERS AND CROSSTREKS WITH IDENTICAL SITUATIONS, I DO NOT BELIEVE THAT GAS WAS THE CULPRIT. . I HAVE OWNED VARIOUS CARS OVER THE YEARS AND THE ONLY THING THAT BAD GAS CAUSED WAS SPUTTERING. I BOUGHT A NEW CAR SO THAT I HAVE PEACE OF MIND WHILE DRIVING 80 MILES ON A BUSY HIGHWAY EVERY DAY. I NO LONGER HAVE THAT PEACE OF MIND AND INSTEAD WONDER IF MY TWO YEAR OLD CAR WILL LOSE POWER AGAIN, BUT UNDER DIFFERENT CIRCUMSTANCES. WILL IT HAPPEN AT NIGHT WITH NOWHERE TO PULL OVER WITH A TRACTOR TRAILER BEARING DOWN ON ME? SINCE THE INCIDENT, CAR NOW HAS ACCELERATION PROBLEMS AT LOW SPEEDS; FEELING LIKE IT WILL STALL WHEN PRESSING THE GAS PEDAL, BUT IT DOES NOT ACTUALLY STALL. CAR HAS BEEN AT DEALERSHIP SEVERAL TIMES AND THEY CANNOT REPEAT THE PROBLEM.

NHTSA ODI 11051438

Oct 4, 2017Transmission & drivetrain

I HAVE RANDOM BUT CONSISTENT PROBLEMS WITH MY 2015 SUBARU CROSSTREK IN REGARDS TO THE CVT, STALLING AND ACCELERATION ISSUES. I HAVE COMPLAINED TO THE DEALERSHIP ON MANY OCCASIONS. WHEN COMING TO A STOP AND THEN ACCELERATING AGAIN IT FEELS AS IF THE CAR IS ABOUT TO STALL AND IN SOME SITUATIONS I FELT IT DID FOR A SECOND. ITS A VERY FRIGHTENING SITUATION WHEN MERGING INTO TRAFFIC OR DRIVING DEFENSIVELY AND THE CAR JUST DOESN'T RESPOND. I HAVE COME VERY CLOSE TO BEING HIT BECAUSE THE CAR DID NOT RESPOND. ANOTHER WAY TO EXPLAIN IT IS THIS: WHEN STARTING FROM A COMPLETE STOP, ITS LIKE THE CAR SHIFTS FROM 1ST TO 4TH IN A SPLIT SECOND AND THE CAR FAILS TO ACCELERATE AND IT TAKES ABOUT 5 SECONDS FOR THE CAR TO RESPOND AND SLOWLY PICK UP SPEED LIKE IT WAS ACCELERATING STARTING IN THE WRONG GEAR (4TH). I HAVE BEEN DEALING WITH THIS FOR OVER 2 YEARS NOW AND I'D LIKE TO GET THIS FIXED ASAP. PLEASE ISSUE A RECALL FOR THESE CVTS AND HAVE THE MANUFACTURER FIX THEM. JUST EXTENDING THE WARRANTY TO 100K DOES NO GOOD BECAUSE I BROUGHT IT TO THE DEALERSHIP LAST WEEK AND TIMES BEFORE AND THEY DIDN'T FIX ANYTHING, THEY JUST COLLECTED DATA AND SENT IT TO SUBARU BUT I STILL HAVE THE ISSUE. I ALSO NOTICED THE PROBLEM MORE PROMINENT WHEN THE WEATHER IS WARMER WHICH LEADS ME TO ALSO SUSPECT AN AIR/FUEL ISSUE OR SOMETHING ELSE ADDING TO THE PROBLEM.

NHTSA ODI 11031731

Sep 25, 2017Electrical systemBrakes

AT 37,801 MILES, THE BRAKE SWITCH COMPONENT FAILED ON MY 2015 SUBARU XV CROSSTREK. THE HILL ASSIST, ABS, AND TRACTION CONTROL LIGHTS ALL CAME ON. WHEN I PARKED THE VEHICLE AND SHUT IT OFF, IT REFUSED TO COME OUT OF PARK, LEAVING THE VEHICLE STRANDED. THIS APPEARS TO BE A KNOWN ISSUE WITH THIS PART, HOWEVER, THERE IS NO RECALL AT THIS TIME.

NHTSA ODI 11025480

Jul 26, 2017Speed control

TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO REMAIN AT THE DESIRED SPEED AND INCREASED SPEED SUDDENLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (TUCSON SUBARU, 4901 N ORACLE RD, TUCSON, AZ 85704, (520) 422-2111) WHO REPLACED THE CRUISE CONTROL SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

NHTSA ODI 11010809

Jul 18, 2017Brakes

THE BRAKE SWITCH FAILED CAUSING THE VEHICLE TO BE STUCK IN PARK. SUBARU HAS A RECALL ON THE BRAKE SWITCH, BUT MY CAR IS NOT COVERED UNDER THAT RECALL. RECALL 15V366000. THIS IS A KNOWN PROBLEM WITH SUBARU AND THE DEFECT SHOULD BE COVERED.

NHTSA ODI 11006108

Mar 27, 2017Engine

EVERY FEW MONTHS THE ENGINE DROPS TO AN IDLE STATE FOR AT LEASE ONE SECOND JUST AFTER ACCELERATOR PEDAL IS PRESSED. SO WHEN EXPECTING POWER FOR URGENT ACCELERATION, THERE IS INITIAL MOMENTARY POWER, PROPELLING THE CAR ONTO A BUSY ROAD, FOR EXAMPLE, THEN ENGINE RPM DROPS TO IDLE AND CAR STOPS ACCELERATING FOR A SECOND OR MORE BEFORE POWER STARTS TO RETURN. THIS USUALLY WILL OCCUR SEVERAL TIMES OVER THE COURSE OF A FEW DAYS AND THEN CLEARS UP BY ITSELF FOR ANOTHER FEW MONTHS BEFORE THE HAZARD REOCCURS. RETURNED TO THE DEALERSHIP NUMEROUS TIMES AND THEY SAY IF THE MECHANIC CAN'T REPEAT THE PROBLEM, THERE IS NOTHING SUBARU CAN DO. THE CAR HAS EXHIBITED THIS PROBLEM SINCE NEW. AT ONE POINT I FOUND THAT IT SEEMED THAT CELL PHONE EMI COUPLING INTO THE CAR'S WIRING HARNESS HAD MADE THE PROBLEM WORSE. IN THAT CASE THE ENGINE WOULD DROP TO AN IDLE FOR UP TO THREE SECONDS AND WOULD OCCUR MORE FREQUENTLY. TO DATE NO COMPONENTS HAVE BEEN REPLACED BY SUBARU. AT THIS POINT I WOULD LIKE SUBARU TO BUY BACK THE CAR BECAUSE OF THIS CYCLICAL SAFETY HAZARD, WHERE THE ENGINE UNEXPECTEDLY YET INFREQUENTLY DROPS TO AN IDLE STATE. I'VE GOT ABOUT 21 PAGES OF EMAIL CORRESPONDENCE WITH SUBARU REGARDING THIS PROBLEM AND AND THEY HAVE YET TO OFFER ANY PLAN OF ACTION.

NHTSA ODI 10968781

Dec 27, 2016Transmission & drivetrain

WHILE ON A VERY SLIGHT DOWNSLOPE, WITH THE TRANSMISSION IN PARK, THE VEHICEL ROLLED DOWN THE HILL WITH NO ONE IN IT. HAD I BEEN STANDING IN FRONT OF IT, I WOULD HAVE BEEN RUN OVER.

NHTSA ODI 10937765

Dec 9, 2016AirbagsSpeed controlBrakesCrash

AS DRIVER WAS PARKING IN FRONT OF HER HOME, VEHICLE ACCELERATED IN RESPONSE TO BRAKING AND RAMMED INTO FRONT PORCH, ABOUT 60 FEET AWAY. DESPITE FORCE OF COLLISION, NO AIRBAGS DEPLOYED.

NHTSA ODI 10934063

Nov 18, 2016Speed control

AFTER REMOVING CAR FROM GARAGE, WHILE SLOWLY DRIVING UPHILL IN ALLEY (LESS THAN 15 MPH ), CAR ACCELERATED ON ITS OWN WHILE MY RIGHT FOOT WAS IN THE AIR ON THE WAY TO BRAKE TO SLOW DOWN FOR A TURN. THE CAR MOVED & SOUNDED AS IF ACCELERATOR HAD BEEN DEPRESSED, BUT IT WASN'T BY THE DRIVER! I WAS ABLE TO STOP THE CAR WITH THE BRAKE, BUT UNINTENDED ACCELERATION CAUSED CAR TO OVERSHOOT WHERE I WANTED IT TO GO BY SEVERAL FEET. IT DIDN'T COLLIDE WITH ANYTHING. I HEARD A "THUNK" BELOW CAR A COUPLE OF SECONDS BEFORE THE ACCELERATION. I BROUGHT CAR TO DEALER AT EARLIEST APPOINTMENT - OCT. 11. THEY SUGGESTED IT WAS THE CONTINUOUS VARIABLE TRANSMISSION. I KNEW CAR WELL ENOUGH TO KNOW WHAT I EXPERIENCED WAS NOT HOW CVT OPERATES & INSISTED ON SPEAKING TO SUPERVISORS. THEY HELPED ME OPEN AN INVESTIGATION BY SUBARU. I GAVE SUBARU WRITTEN CONSENT TO ACCESS THE CAR'S BLACK BOX. THEIR INSPECTOR (FROM BOSCH AUTOMOTIVE SERVICES) DOWNLOADED BLACK BOX & CAR'S OTHER COMPUTERS, PERFORMED A PHYSICAL INSPECTION & TEST DROVE. HE SAID IT WAS UNLIKELY TO BE CAUSED BY CVT OR THE CRUISE CONTROL, & FOUND NO DAMAGE UNDER CAR. ON 11/10/16, I GOT E-MAIL FROM SUBARU THAT NO DEFECTS WERE FOUND, NO DIAGNOSTIC TROUBLE CODES WERE STORED, & "THE VEHICLE IS OPERATING AS DESIGNED." I CALLED THE SIGNER, WHO STATED THE "IMPACT OF THE ACCELERATION WAS NOT ENOUGH TO STORE." SHE REFUSED TO PROVIDE ME COPIES OF THE COMPUTER PRINTOUTS OR ANY OTHER DOCS FROM INVESTIGATION, CLAIMING THEY ARE PROPRIETARY TO SUBARU, EVEN THOUGH THE DATA, AS PART OF CAR, BELONGS TO ME! WHILE CAR WAS OUT OF SERVICE OVER 30 DAYS, LEMONLAW DIDN'T TAKE CASE AS NO DEFECT WAS FOUND. I UNDERSTAND INTERMITTENT ELECTRONIC THROTTLE CONTROL PROBLEMS DON'T LEAVE DTC CODES. DON'T KNOW IF I CAN TRUST THIS CAR, AS MALFUNCTION'S CAUSE WAS NEVER FOUND. NHTSA SHOULD ISSUE REGS ON ELECTRONIC THROTTLE CONTROL SAFETY AS OWNERS CAN'T SUE!

NHTSA ODI 10926857

Sep 12, 2016Electronic Stability Control (esc)Brakes

ON MONDAY 09/05/2016 IN GETTYSBURG, PA ON A FLAT SURFACE THE ABS WARNING LIGHT, HILL ASSISTANCE WARNING LIGHT, AND VEHICLE DYNAMICS CONTROL INDICATOR LIGHT FLASHED ON MY SCREEN. I PULLED OVER AND TURNED OFF THE VEHICLE TO READ THE MANUAL REGARDING THE WARNINGS AS INDICATED ON THE MESSAGE I RECEIVED. WHEN I RESTARTED THE VEHICLE ALL THE WARNING INDICATOR LIGHTS DISAPPEARED. ON 09/07/2016 THE SAME WARNING LIGHTS AND MESSAGES APPEARED. I TOOK THE VEHICLE TO WHERE WE PURCHASED IT USED AND THEY ADVISED THEY WILL CONTACT ME. I ALSO STOPPED AT THE LOCAL SUBARU DEALER AND INFORMED THEM OF MY CONCERNS. THEY ADVISED IT COULD BE THE BRAKE LIGHT SWITCH BUT UNSURE WITHOUT RUNNING THE DIAGNOSTICS TEST. THEY ALSO ADVISED ANOTHER CROSSTREK CAME IN WITH THE SAME ISSUE AND THE CONSUMER WAS UNABLE TO GET THE VEHICLE OUT OF PARK. SO FAR I HAVEN'T HAD ANY FURTHER ISSUES BUT I AM CONCERNED MY BRAKES MAY FAIL CAUSING AN ACCIDENT.

NHTSA ODI 10905827

Aug 15, 2016Fuel system

JANUARY 1ST 2016 DRIVING BACK TO MIAMI FROM NORTH CAROLINA ON THE FLORIDA TURNPIKE AND NEAR KENDALL/MIAMI AT APPROXIMATELY 40 MPH THE GAS PEDAL STOPPED WORKING WHILE THE CAR WAS STILL ON, NO RED LIGHTS ON THE DASH BOARD, AND AFTER A FEW SECONDS THE ENGINE SHUT OFF. I WAS IN THE MIDDLE OF A CONSTRUCTION AREA AT NIGHT, IN THE POURING RAIN STOCK IN THE MIDDLE OF THE HIGHWAY. FORTUNATELY A PASSING BY STATE FARM ROAD ASSISTANCE TRUCK SAW ME AND CAME TO MY AID PUSHING ME TO THE SIDE OF THE ROAD. AFTER HOUR AND MANY ATTEMPTS THE ENGINE STARTED AND I CONTINUED DRIVING WITHOUT A PROBLEM. AUGUST 7TH 2016 DRIVING BACK TO MIAMI FROM NORTH CAROLINA ON THE FLORIDA TURNPIKE JUST SOUTH OF JUPITER FLORIDA AT APPROXIMATELY 70 MPH, SAME THING HAPPENED AGAIN; WHILE ON THE LEFT LANE THE GAS PEDAL STOPPED WORKING, ENGINE STILL ON, NO RED LIGHTS ON THE DASH BOARD AND SECONDS LATER ENGINE SHUT OFF. I WAS ABLE TO CRUISE TO THE RIGHT SIDE AND AFTER DOZENS OF ATTEMPTS AND AN HOUR AND 15 MINUTES THE ENGINE STARTED AND I CONTINUED DRIVING WITHOUT A PROBLEM. BOTH INCIDENTS HAVE HAPPENED AFTER THE VEHICLES HAS BEEN DRIVING 10 PLUS HOURS. I TRAVEL TO NORTH CAROLINA BY MYSELF OFTEN AND THIS PROBLEM IS VERY DANGEROUS. I HAVE BEEN VERY LUCKY SO FAR THAT NO ONE HAS REAR ENDED ME YET BUT CAN'T GUARANTEE I WILL BE SO LUCKY NEXT TIME DRIVING AMONG 18 WHEELERS AT HIGH SPEEDS ON THE FL TURNPIKE AND I-75. I TOOK THE 1ST INCIDENT AS A ONETIME THING BUT OBVIOUSLY IT IS NOT; THE VEHICLE HAS BEEN AT SUBARU OF PEMBROKE PINES FOR A COUPLE OF DAYS BUT SO FAR THEY HAVE NOT FOUND ANYTHING WRONG.

NHTSA ODI 10895878

Aug 14, 2016Engine

ENGINE SHUT OFF WITHOUT WARNING WHILE RUNNING. FIRST TIME THE VEHICLE WAS RUNNING AND STOPPED AT A TRAFFIC LIGHT WHEN IT COMPLETELY SHUT OFF. NO CHECK ENGINE LIGHT OR OTHER WARNING LIGHTS TO INDICATE A PROBLEM. THE VEHICLE THEN IMMEDIATELY RESTARTED WITH NO ISSUE. A WEEK LATER (AFTER NUMEROUS PROBLEM FREE TRIPS), THE ENGINE SHUT OFF AGAIN WITHOUT WARNING WHILE DRIVING 35 TO 40 MPH DOWN THE ROAD. WAS ABLE TO COAST TO THE SIDE. AGAIN IT RESTARTED WITHOUT PROBLEM, BUT THE ENGINE DID NOT SPUTTER OR GIVE ANY OTHER INDICATION IT WAS ABOUT TO SHUT OFF. AGAIN, NO WARNING LIGHTS ON THE DASH INDICATING A PROBLEM. FOLLOWING BOTH TIMES THE ENGINE CUT OFF WITHOUT WARNING, THE NEXT TIME THE CAR WAS SHUT OFF AND THEN A RESTART WAS ATTEMPTED, THE KEYLESS IGNITION WOULD NOT WORK BUT AFTER SEVERAL ATTEMPTS, THE GREEN LIGHT WOULD APPEAR IN THE PUSH START BUTTON AND THE CAR WOULD START. CAR HAS BEEN AT THE DEALER FOR OVER 20 DAYS. THEY HAVE INDICATED THE PROBLEM HAS HAPPENED MULTIPLE TIMES TO A MECHANIC BUT THEY CANNOT DETERMINE THE CAUSE.

NHTSA ODI 10895816

Apr 9, 2016Electronic Stability Control (esc)BrakesCrash

BRAKES HAVING SEVERE PUSH BACK ON BRAKE PEDAL. OR SEVERE OSCILLATION IN BRAKE PEDAL WHEN PRESSED ON ICY ROADS OR SNOWY ROADS VERY HARD TO USE BRAKES BECAUSE OF SEVERE BRAKE OSCILLATION IN PEDAL VERRY UNSAFE ON ICE OR SNOW NEW CAR 10,000 MILES WE NEED A RECALL ASAP .DRIVING COMING TO A STOP

NHTSA ODI 10854520

Jan 25, 2016Engine

I WAS DRIVING MY CAR ON I-405 NORTH BOUNT WHEN THE ENGINE FALTERED . I KEPT ACCELERATEING BUT THE CAR LOST SPEED AND MADE A HI RAVING SOUND . I WAS REALLY SCARED AS THE CARS BEHIND HAD TO REDUCE SPEED FAST TO PREVENT REAR ENDING ME . I EXITED THE 405 FREEWAY ON BURBANK - I CONTUNED HOME TO NORTH HOLLYWOOD AT A VERY SLOW SPEED , UNDER 10MPH . WITH MY HAZARD LIGHTS ON . IT WAS A FRIGHTENING EXPERIENCE . THE NEXT DAY MY HUSBAND TOOK IT TO THE DEALER WITH THE SAME DIFFICULTIES .

NHTSA ODI 10822192

Jan 6, 2016Electrical system

BATTERY FAILURE AT 4000 MILES

NHTSA ODI 10818413

Dec 30, 2015Transmission & drivetrain

TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH TO MAKE A THREE POINT TURN, THE VEHICLE WOULD NOT SHIFT OUT OF REVERSE. THE CONTACT CALLED A TOW TRUCK AND HE WAS ABLE TO GET THE VEHICLE OUT OF REVERSE AFTER A LOT OF MANEUVERING. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE TO THE DEALER TO HAVE THE VEHICLE DIAGNOSED. THE MECHANIC STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,287.

NHTSA ODI 10817062

Nov 17, 2015

SUNROOF EXPLODED WHILE I WAS DRIVING 60 MPH ON THE HIGHWAY. I HEARD A LOUD BOOM, LIKE A GUN FIRING, AND THEN GLASS FLYING EVERYWHERE. GLASS WENT IN MY EYES, ON MY HEAD, DOWN MY JACKET, ALL OVER IN THE CAR, AND ALL OVER THE ROOF. THE SUNROOF WAS "BUBBLED" OUTWARDS. THIS IS A NEW VEHICLE WITH LESS THAN 450 MILES.

NHTSA ODI 10794433

Jul 18, 2015

I WAS TRAVELING ON THE HIGHWAY AT ABOUT 70MPH THE TEMPERATURE OUTSIDE WAS 91 THE AIR IN THE CAR WAS ON SO INSIDE TEMPERATURE WAS ABOUT 70 DEGREES. I HEARD A LOUD POP AND LOOKED BACK AT MY TWO KIDS IN THE BACK THEN AT MY DAUGHTER. GLASS WAS EVERYWHERE. MY SUNROOF JUST IMPLODED. NO TRUCKS WERE PASSING TO THO UP STONES NO OTHER CARS WERE CLOSE ENOUGH TO CAUSE THIS DAMAGE. THERE IS A HUGE HOLE IN THE SUNROOF MIDDLE THE SURROUNDING AREAS ARE SHATTERED AND GLASS IS IN MY SEATS AND COUNCIL AS WELL AS THE CAR FLOOR. I THANK GOD NO ONE WAS HURT GOING THAT FAST ON THE HIGHWAY! I HAVE CONTACTED MY INSURANCE COMPANY AND THEY STATE THEY HAVE NEVER HEARD OF THIS AND I THEN GOOGLE IT AND SEE THERE HAVE BEEN A FEW OTHERS WHERE CHANGE IN TEMPERATURE AND PRESSURE CAUSE THE GLASS TO IMPLODE. I WILL BE CONTACTING SUBARU TO FILE A CLAIM.

NHTSA ODI 10734960

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Working with the data? Download all 98 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Subaru Xv Crosstrek verdict →