Jul 16, 2021Wheels
At approximately 67,300 miles, while performing routine maintenance, my mechanic discovered that my front wheel bearing set needed replacing. Soon after that, I heard a noise coming from the rear of the vehicle. At first, my mechanic couldn't diagnose the problem. When the noise got louder, I returned to my mechanic, and he discovered that the wheel bearings in both of my rear wheels needed replacing. The vehicle had 81,565 miles at the time he replaced them. With some internet research, I found that many Subaru owners with the same vehicle had experienced the same problem. I also found a bulletin from Subaru describing a faulty rear wheel backing plate (Bulletin # 05-70-19). If Subaru had notified me of the defect, I could have had it promptly replaced. Instead, they risked my safety, as a wheel could have stopped while I was driving. I chose not to take it to the dealer, because it is a 1.5 hour drive from my home, on a remote highway. Diagnosis and repair would have been separate appointments, 2 weeks apart, and the dealer told me the chance of reimbursement was 50%. This vehicle is available for inspection.
NHTSA ODI 11425066
May 6, 2021Transmission & drivetrainSpeed control
I NOTICED THAT WHEN GOT TO ACCELERATE FROM STOPING THAT CAR WON'T GO. WHEN I HIT THE GAS THE VEHICLE MOVES ONLY A LITTLE AND IF I PUSH MY FOOT ON THE ACCELERATION PEDDLE HARDER AND ALL THE WAY DOWN THE VEHICLE ACTUALLY SLOWS DOWN. IT HAPPENED THIS MORNING ON CITY STREET ROADS NOT GOING ANY FASTER THAN 45MPH. THE ONLY WAY TO GET IT TO GO AGAIN IS TAKING MY FOOT OFF THE GAS PEDDLE AND RE PLACING IT AND IT THEN WILL GO BACK TO ACCELERATE AS IT SHOULD WHEN I PRESS THE GAS PEDDLE. I HAVE GOTTEN IT LOOKED AT SUBURU DEALERSHIP AND THEY WERE UNABLE TO FIGURE OUT THE PROBLEM. IT HAPPENED TO ME TWICE THIS MORNING. ONCE WHEN TURNING OFF MY STREET TAKING A RIGHT TRYING TO ACCELERATE TO 25MPH AND THEN ANOTHER WHEN TRYING TO ACCELERATE AFTER A STOP LIGHT ON A 45 MPH ROAD. I WILL BE REPORTING IT FROM NOW ON EVERY TIME IT HAPPENS. THIS IS VERY UNSAFE, IT COULD EASILY CAUSE AN ACCIDENT. THANK GOODNESS NO ONE WAS RIGHT BEHIND AT THOSE MOMENTS WHEN I WENT TO ACCELERATE.
NHTSA ODI 11415374
Apr 21, 2021Engine
HEAD GASKET FAILURE, RESULTING IN WATER AND OIL CONTAMINATION. TAKEN TO DEALER FOR SERVICING ON FEBRUARY 12, 2021, AND STILL NOT FIXED AS OF APRIL 21, 2021.
NHTSA ODI 11413261
Apr 20, 2021Transmission & drivetrainEngine
SINCE I BOUGHT THIS 2015 CROSSTREK IN 2015 THERE HAVE BEEN MULTIPLE TIMES WHERE I HAVE PULLED OUT AND THE VEHICLE PAUSES. LIKE THERE IS NO POWER OR IT IS TAKING A BREATH. NO MATTER THE PRESSURE ON THE ACCELERATOR IT DOES NOT GO. THEN LIKE A GASP IT STARTS TO PICK UP SPEED. DOES NOT SHUT OFF BUT ZERO POWER. IT HAPPENS REGARDLESS THE WEATHER, LENGTH OF TIME CAR HAS BEEN RUNNING. IT HAS CAUSED ME A NARROW MISS BEFORE BECAUSE I COULD NOT GET INTO MY LANE. I WAS PULLING INTO TRAFFIC FROM A SLOW SPEED MOST TIMES. ONCE IT HAPPENED WHILE IN TRAFFIC DRIVING.
NHTSA ODI 11413092
Apr 7, 2021Body & structureVisibility & wipers
WHILE IN MOTION AT APPROXIMATELY 65MPH ON THE HIGHWAY HOOD LATCH FAILED AND HOOD FLEW UP AND SMASHED INTO WINDSHIELD, SHATTERING GLASS ALL OVER AND PUSHING WINDSHIELD IN TOWARDS DRIVER. FRONT WINDSHIELD VIEW WAS COMPLETELY OBSTRUCTED AND DRIVER WAS UNABLE TO SAFELY PULL TO SHOULDER. VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO HOOD, HOOD HINGES, WINDSHIELD AND FENDERS. SUBARU HAS HISTORY OF LAWSUITS AND RECALLS REGARDING FAILED HOOD LATCH. POLICE REPORT IS AVAILABLE.
NHTSA ODI 11406904
Mar 18, 2021
I AM HAVING ISSUES WITH TRYING TO REMOVE KEY FROM IGNITION. IT WON'T LET ME TURN ALL THE WAY FROM ACC TO REMOVE THE KEY. I'VE TRIED TURNING THE STEERING WHEEL, RESTART IGNITION AND TRY TURNING ALL THE WAY OFF AGAIN AND STILL STUCK. I HAD TO START AND PUT CAR IN REVERSE, THEN PULL FOWARD AND WAS ABLE TO TURN KEY COMPLETELY TO THE OFF POSITION AND WAS ABLE TO REMOVE KEY. IT SEEMS TO BE GETTING WORSE. I HAVE CONTACTED SUBARU OF AMERICA AND REPORTED THE PROBLEM TO THEM AS WELL.
NHTSA ODI 11403673
Feb 14, 2021Transmission & drivetrain
2015 CROSSTREK. WAS DRIVING ON I476 IN PA ON A 35 DEGREE SUNNY DAY ON 2/6/2021 FOR ABOUT 3-5 MILES AT STEADY SPEED OF 65 MPH WHEN SUDDENLY THE CAR BUMPED (ALTHOUGH NOTHING WAS IN THE ROAD/NO POTHOLE) WITH A LOUD NOISE (NOTHING FLEW OFF CAR) AND ABRUPTLY SLOWED TO A CRAWL EVEN WITH FOOT STILL ON THE GAS. LUCKILY WE WERE IN THE RIGHT HAND LANE WITH AN OPEN SHOULDER TO SWERVE INTO OTHERWISE THE PERSON BEHIND US LIKELY WOULD HAVE SLAMMED INTO US (SEEING AS NO BRAKE LIGHTS WOULD HAVE GONE ON SINCE FOOT WAS ON THE GAS). TIRES, UNDERBELLY AND UNDER HOOD LOOKED FINE. 76K MILES. NEVER HAD ANY ISSUES WITH THE CAR WHATSOEVER OTHER THAN REAR WHEEL BEARINGS REPLACED DUE TO AGE A FEW MONTHS PRIOR. OTHERWISE JUST MAINTENANCE PER THE MAINTENANCE AND WARRANTY MANUAL. NO ISSUES OR INDICATIONS OF ANY PROBLEM LEADING UP TO IT AND JUST HAD THE SERPENTINE BELT REPLACED JUST DUE TO AGE (PRECAUTIONARY) THE DAY PRIOR. HAD MECHANIC GENERALLY INSPECT CAR THE DAY BEFORE WHEN BELT WAS BEING CHANGED BECAUSE PLANNED TO DRIVE TO NC THE END OF THAT WEEK. CALLED AAA WHO (AFTER 2 HR WAIT) TOWED TO OUR MECHANIC. OUR MECHANIC SPOKE TO CONCORDVILLE SUBARU (MELISSA B.) AND WE HAD IT TOWED THERE. WERE TOLD BY CONCORDVILLE, 'TRANSMISSION NEEDS TO BE REBUILT. THE GEARS JAMMED IN THE TRANSMISSION AND SOME BROKE AND THERE WAS SOME COLLATERAL DAMAGE. THE WARRANTY IS EXTENDED SO IT SHOULD BE COVERED AND I'LL WORK WITH THE SUBARU INSPECTOR TO HAVE THE COLLATERAL DAMAGE COVERED.' THE NEXT DAY WHEN THEY WERE TOLD BY US THAT WE HAD THE DIFFERENTIAL FLUID CHANGED (PER SUBARU MAINTENANCE SCHEDULE) THEY SAID IT'S PROBABLY A DIFFERENTIAL ISSUE SO WON'T BE COVERED AND IF WE WANT TO SEE IF THERE IS A TRANSMISSION ISSUE IT IS $1000 ALL IN FOR DIAGNOSTICS AND $8K FOR A TRANSMISSION REBUILD IF IT'S NOT COVERED 'AND I DOUBT THE INSPECTOR WILL APPROVE MORE THAN 25% BEING COVERED.' (MELISSA B.) (VIA EMAIL)
NHTSA ODI 11396151
Feb 14, 2021Transmission & drivetrain
2015 CROSSTREK XR - CONCURRENT WITH COMPLAINT #11396151 AS A SUBARU OWNER WHO EXPERIENCED THE SAFETY ISSUE EXPRESSED IN THE ABOVE-REFERENCED COMPLAINT, I AM ALSO AN ATTORNEY WITH MASS TORT (DEFENSE) EXPERIENCE, AND WOULD LIKE TO KNOW: 1) WHY A SAFETY RECALL HAS NOT BEEN ISSUED WHEN MULTIPLE COMPLAINTS OF THE SAME FAILURE AND MANIFESTING RESULTS HAVE BEEN DOCUMENTED WITH THE NHTSA, AS THEY APPEAR TO MEET THE ELEMENTS FOR A RECALL SET FORTH IN NHTSA PUBLICATIONS.; 2) IF THE NHTSA GAVE SUBARU A 'PASS' BY NOT ISSUING A RECALL BECAUSE PERHAPS (?) SUBARU COUNTERED WITH BUT FOR THE GOV'S MODEL FEDERAL FUEL EFFICIENCY STANDARDS HAVING GONE INTO EFFECT IN 2012 IT WOULD NOT HAVE BEGUN EQUIPPING ITS VEHICLES WITH CVTS TO MEET THOSE FUEL EFFICIENCY STANDARDS. I.E., DID SUBARU CLAIM OR DID THE NHTSA BELIEVE THAT THE USE OF CVTS WAS URGED BY THE NHTSA, AND APPROVED BY THE NHTSA, AND THEREFORE THE NHTSA IS PARTLY RESPONSIBLE/LIABLE FOR ANY SAFETY ISSUES AND OCCURRENCES, AND PERHAPS CHOSE TO OVERLOOK THE SAFETY CONCERNS? (NOT SAYING THIS IS THE CASE- I'M ASKING IF IT IS THE CASE.) 3) WERE THERE ACCIDENTS THAT OCCURRED BECAUSE OF THIS ISSUE, AND DID ANY OF THOSE CAUSE INJURIES OR DEATHS HAVE RESULTED FROM SUCH ISSUES THAT WERE NOT REPORTED TO THE NHTSA. (CONSIDERING THE POSSIBILITY THAT WHEN ONE SEES A MANGLED VEHICLE THEY USUALLY DO NOT THINK, 'LET'S TAKE APART THE TRANSMISSION TO SEE IF IT FAILED' AS WELL AS CONSIDERING THAT THE LETTER OWNERS RECEIVED FROM SUBARU SAID THE WARRANTY WAS BEING EXTENDED FOR 'CUSTOMER SATISFACTION' AND THAT THERE WERE 'NO SAFETY CONCERNS' LEADING PEOPLE TO BELIEVE THERE WERE, IN FACT, NO SAFETY CONCERNS (DESPITE COMPLAINTS SHOWING ON THIS NTHSA COMPLAINT SITE?) 4) TO WHAT EXTENT HAS NTHSA INVESTIGATED THESE INCIDENTS? (OF TRANSMISSION FAILURES ABRUPTLY STOPPING VEHICLES IN THE MIDDLE OF EXPRESSWAYS AT 60-80 MPH? THANK YOU.
NHTSA ODI 11396153
Dec 30, 2020Airbags
AIR BAG LIGHT STAYED ON AFTER TURNING THE CAR ON AND STAYED LITE WHILE I CONTINUED TO DRIVE HOME. NO COLLISION OR INJURY TO VEHICLE OCCURRED BETWEEN THE TIME THE CAR WAS TURNED ON AND THEN TURNED OFF AT HOME. ALSO NO ACCIDENT HAS HAPPENED IN MY TIME OWNING THE VEHICLE.
NHTSA ODI 11385658
Oct 5, 2020SteeringTransmission & drivetrainElectrical system
WHEN I GO TO PARK AND TURN OFF THE KEY IT LOCKS HALF WAY AND WON'T COME OUT. HAVE TO REVERSE AND PULL FORWARD SOMETIMES SEVERAL TIMES BEFORE IT WILL TURN COMPLETELY OFF. SUBARU HAS A TECHNICAL SERVICE DATE: 03/15/18 16-112-18R REVISED BULLETIN ABOUT AN ISSUE WITH THE "SHIFT SELECTER MECHANISM." SUBARU IS AWARE OF THE PERSISTENT PROBLEM, BUT HAS NOT ISSUED A RECALL.
NHTSA ODI 11362891
Sep 30, 2020Electrical system
KEY KEPT GETTING STUCK IN THE IGNITION WHEN THE CAR WAS PARKED (AND THE SHIFTER IN THE PARK POSITION). THERE IS A SERVICE BULLETIN FROM SUBARU FOR FIVE OF THEIR MODELS. APPARENTLY THE CAUSE IS CONTAMINATION OF THE PARK-RANGE SWITCH INTERNAL COMPONENTS. THEY DID THE REPAIR WORK AND IT WORKS FINE NOW. I SENSE A LOT OF PEOPLE ARE HAVING THIS PROBLEM.
NHTSA ODI 11362038
Aug 13, 2020Transmission & drivetrainEngine
I WAS DRIVING MY 2015 SUBARU CROSSTREK. I HAD BEEN ON THE HIGHWAY FOR AN HOUR. I WAS GOING ABOUT 78MPH. THE CAR SUDDENLY STARTED GETTING LOUD AND THE TACHOMETER WAS REVVING DOWN. IT WENT QUICKLY FROM 3 TO 0 AND IMMEDIATELY SHUT DOWN. WHEN I REALIZED IT WAS REVVING DOWN AND GETTING LOUDER I BEGAN TO SHIFT TOWARDS THE LANES ON THE RIGHT TO THE BREAK DOWN LANE. MY CAR DIDN'T MAKE IT. IT WAS ABOUT 3 MIN FROM WHEN I REALIZED SOMETHING WAS WRONG. I GOT STUCK IN THE LANE RIGHT NEXT TO THE PASSING LANE WITH 2 OTHER LANES ON THE RIGHT OF ME TO GET TO THE BREAKDOWN LANE. MY CAR HAD POWER, MY HAZARDS WERE ON, MY RADIO WAS ON, MY WINDOWS OPENED AND THE CAR WOULDN'T TURN ON. I GOT MY CAR TOWED TO MY MOMS AND IT TURNED ON AT ARRIVAL ABOUT 14 MIN AFTER IT SHUT DOWN ON ME. I WAS ABLE TO DRIVE IT HOME 14 MIN AWAY AND THEN DRIVE IT 35 MIN TO A SUBARU DEALER. THE DEALER SAYS ITS THE BATTERY BUT IT DOESNT MAKE SENSE TO ME IF THE CAR IGNITION WOULDN'T GO ON BUT LIGHTS RADIO AND WINDOWS WORKED AND 15 MIN LATER THE CAR TURNED ON AND DROVE LIKE NOTHING HAPPENED.
NHTSA ODI 11349054
Jul 19, 2020Body & structure
I WAS DRIVING DOWN THE HIGHWAY, AND ALL OF THE SUDDEN I HEARD A LOUD POP. I PULLED TO THE SIDE OF THE ROAD AND GOT OUT TO SEE THAT ME SUNROOF HAD EXPLODED.
NHTSA ODI 11340273
Jun 22, 2020Visibility & wipers
REAR VIEW MIRROR FELL OFF THE WINDSHIELD IN 2018 LEAVING A LARGE AREA OF BROKEN GLASS I MADE CONTACT WITH THE DEALERSHIP AND WAS ADVISED THAT I WOULD HAVE TO CONTACT MY INSURANCE COMPANY. I HAD THE WINDSHIELD REPLACED. IT FELL OFF AS I WAS DRIVING AND WAS ADJUSTING THE MIRROR. *TR
NHTSA ODI 11329997
Dec 7, 2019Electrical systemLights
REVERSE LIGHTS AND REAR VIEW CAMERA WILL NOT TURN OFF. THEY STAY ON IN DRIVE, NEUTRAL, PARK AND THE MANUAL MODE. I'VE BEEN TO THE SUBARU DEALER AND ANOTHER MECHANIC AND THEY CANNOT RESOLVE WITHOUT MAJOR LABOR HOURS TO LOOK INTO THE ISSUE. THIS IS EXTREMELY DANGEROUS. CARS BEHIND ME WILL BELIEVE I AM REVERSING INTO THEM SINCE THE LIGHTS ARE ALWAYS ON (THEY MAY DECIDE TO TAKE UNNECESSARY EVASIVE ACTION). THIS IS ALSO BLINDS DRIVERS WHO ARE BEHIND ME AS THE BRIGHT REVERSE LIGHTS ARE ALWAYS ON. SOMETHING NEEDS TO BE DONE ABOUT THIS. THIS IS NOT SAFE. THIS HAPPENS IN MOTION, IN PARK, ETC. I'VE DONE NO MODIFICATIONS TO THIS CAR AND THIS CAR HAS NEVER BEEN JUMP STARTED. I WOULD BE HAPPY TO UPLOAD VIDEOS OF THIS INCIDENT OCCURRING AS I HAVE MANY. WITH THE REVERSE CAMERA STAYING ON THE CAR'S INFOTAINMENT CENTER IS RENDERED USELESS. THIS IS ALSO EXTREMELY DISTRACTING WHILE DRIVING AS YOU HAVE TO DEAL WITH A CONSTANT VIDEO FEED OF WHAT'S BEHIND YOU.
NHTSA ODI 11287655
Nov 29, 2019Transmission & drivetrain
CV JOINTS WENT BAD AROUND 100,000 MILES WHEN WARRANTY EXPIRED. ALL FREEWAY DRIVING, EVEN THO CAR WAS PURCHASED FOR MORE OFF ROAD/UNPACKED ROAD USE, WHICH HASN'T HAPPENED MUCH. GUESS IF I DID USE IT MORE OFF ROAD THIS WLD HAVE HAPPENED EARLIER & BE COVERED UNDER WARRANTY. NEEDS TO BE A RECALL ON THIS ISSUE.
NHTSA ODI 11282888
Nov 27, 2019
EXPERIENCING TROUBLE REMOVING IGNITION KEY, AND GETTING WORSE OVER TIME. I MUST START THE VEHICLE A FEW TIMES, PLACE IT IN REVERSE THEN RETURN TO PARK. THEN I AM ABLE TO REMOVE THE IGNITION KEY. THE VEHICLE ONLY HAS 66000 MILES. THIS IS CERTAINLY NOT NORMAL WEAR AND TEAR.
NHTSA ODI 11282672
Oct 22, 2019
DRIVING ON THE FREEWAY FOR 1.5 HRS WHEN CAR JUST WENT LIMP. ACCELERATOR WOULDN'T WORK, STARTED TO PULL OVER, CAR CAME TO STOP AND IT WAS DEAD, EXCEPT FOR ELECTRICAL. TRIED TO RESTART FOR OVER AN HOUR AND ALTHOUGH IT CRANKED, IT WOULD NOT TURN OVER. AGAIN ALL ELECTRICAL WAS FULLY FUNCTIONAL. AFTER HAVING IT TOWED, THE NEXT DAY IT STARTED RIGHT UP AND NO WARNING LIGHTS ARE ON ON THE DASH AT ALL. VEHICLE IS SERVICED AS SCHEDULED, AND ONLY HAS 47,000. AFTER RESEARCHING FORUM I HAVE FOUND IT IS SOMEWHAT A POPULAR THING BUT DEALEERSHIPS CANNOT REPLICATE THE PROBLEM, YET IN KEEPS RECURRING TO OWNERS. SEEMS TO BE A FACTORY ISSUE OR SOME SORT OF FAULTY PART THAT IS CUTTING THE FUEL PROCESS. WHEN YOU ARE STUCK ON THE SIDE OF THE FREEWAY IN THE DARK, IT IS EXTREMELY DANGEROUS AND JUST HOPE NO OTHER CAR HAPPENS TO SWERVE AND HIT YOU. THIS IS A SAFETY ISSUE THAT SHOULD BE INVESTIGATED BECAUSE IT SOUNDS LIKE A POPULAR OCCURRENCE WITH THE VEHICLE.
NHTSA ODI 11270291
Oct 10, 2019Electrical system
VARIOUS WARNING SYMBOLS ON THE DASH WILL ILLUMINATE FOR NO REASON WHEN THE CAR IS OPERATING AND IS IN MOTION ON EITHER HIGHWAY OR CITY STREET. DIFFERENT SYMBOLS AT DIFFERENT TIMES. INCLUDED ARE LOW TIRE PRESSURE, DYNAMIC CONTROL, HILL START ASSIST, ABS. THESE WARNING LIGHTS WILL JUST COME ON EITHER BY THEMSELVES OR SEVERAL AT A TIME. THE ACCELERATOR PEDAL WILL ALSO BECOME NON-RESPONSIVE WHEN ATTEMPTING TO ACCELERATE WHILE IN MOTION IN TRAFFIC ON A CITY STREET. THE CAR WILL ACTUALLY START TO DECELERATE. PUMPING THE ACCELERATOR PEDAL HAS BROUGHT RESPONSIVENESS BACK. BRAKE LIGHTS WILL ALSO COME ON ON THEIR OWN WHEN THE CAR IS PARKED, ENGINE OFF, NOT OPERATING AND WILL COMPLETELY DRAIN THE BATTERY. CANNOT EVEN UNLOCK THE CAR WITH THE KEY FOB. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST MONTH.
NHTSA ODI 11267588
Sep 27, 2019Electrical system
WHILE VEHICLE WAS AT A COMPLETE STOP, WITH HAND BRAKE APPLIED AND SHIFTER IN PARK POSITION THE KEY DOES NOT ALWAYS RELEASE. HAPPENS SPORADICALLY AND MORE SO WITH THE WHEELS TURNED. UNABLE TO PARK UP HEEL OR PULL THE KEY OUT.
NHTSA ODI 11258603
Sep 26, 2019
IN JULY, THIS YEAR (2019), THE KEY BEGAN STICKING IN THE IGNITION SWITCH. GRADUALLY WORSENED OVER A PERIOD OF 2 WEEK TO THE POINT THAT IT COULD NOT BE REMOVED FROM THE IGNITION SWITCH AT ALL. BOB MOORE DEALERSHIP FIXED THE ISSUE COSTING ME OVER $500.00. DURING THE PAST WEEK THE SAME IGNITION SWITCH PROBLEM HAS BEGAN TO OCCUR AGAIN.
NHTSA ODI 11258459
Sep 16, 2019Transmission & drivetrainSpeed control
TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. WHILE DRIVING AND RELEASING THE BRAKE PEDAL, THE VEHICLE HESITATED TO ACCELERATE FOR APPROXIMATELY FOUR SECONDS WITHOUT WARNING. THE VEHICLE WOULD THEN RESUME NORMAL OPERATION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SERVCO TOYOTA HONOLULU (2850 PUKOLOA ST #200, HONOLULU, HI 96819, (808) 564-1100) TO BE DIAGNOSED, BUT A FAILURE CODE WAS NOT FOUND. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
NHTSA ODI 11255868
Sep 13, 2019
AT TIMES WE ARE NOT ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK. WE LOOKED AROUND THE INTERNET AND FOUND THAT SUBARU HAD RELEASED A SERVICE BULLETIN REGARDING THIS. BULLETIN NUMBER 16-112-18R ADDRESSES THE ISSUE THAT WE ARE HAVING WITH OUR CROSSTREK. PEOPLE ARE SAYING ONLINE THAT THEY ARE SPENDING $400+ TO GET THIS PROBLEM FIXED. WHY ISN'T SUBARU DOING A RECALL ON THIS IF LOT OF CARS ARE HAVING THIS ISSUE? THE PRICE TO GET THIS FIXED IS A LOT CONSIDERING THE CAR IS NOT THAT OLD AND THIS IS NOT A WEAR AND TEAR ISSUE. IT IS A DESIGN FLAW AND THE MANUFACTURER SHOULD BE ADDRESSING IT.
NHTSA ODI 11255233
Sep 11, 2019LightsBrakes
TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. WHILE DRIVING VARIOUS SPEEDS OR WHEN ATTEMPTING TO START THE VEHICLE, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE PROPERLY. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO TURN THE VEHICLE OFF FOR THIRTY MINUTES TO ONE HOUR OR MORE IN ORDER TO RESUME NORMAL OPERATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING) APPROXIMATELY ONE YEAR AGO. AT THAT TIME, THE VEHICLE WAS TAKEN TO DICK HANNAH SUBARU (7407 NE VANCOUVER PLAZA DR, VANCOUVER, WA 98662, (360) 605-1520) FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE BRAKE LIGHT SWITCH WAS REPLACED OVER EIGHT TIMES BY TWO DIFFERENT DEALERS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,000.
NHTSA ODI 11254735
Aug 23, 2019
TRANSMISSION WILL NOT ENGAGE WHEN CAR IS IN PARK. UNABLE TO COMPLETELY TURN OFF VEHICLE OR REMOVE KEY FROM IGNITION
NHTSA ODI 11246047