What 60 owners told NHTSA about the 2015 Ram Promaster (passenger Double Seat)

While driving on the freeway my engine started slowing down and a message came on the dash saying "Transmission Service". I was fortunate enough to make it to the right shoulder from the first lane and the engine stopped. The readout on the dash said I was in neutral but I was in park. The car wouldn't start. After cooling down I could start and drive but the same issue would happen intermittently. I took it to AAMCO and they told me that there was a recall for the range sensor and wiring harness (S55/NHTSA 16V-529). When I got to the dealer he said that recall didn't pertain to my vehicle and I would have to pay for the service. Since the issue does cover vehicles of my make, model and year I want to know why isn't it covered? It's the same issue as the ones covered. I'm lucky that I wasn't involved in an accident because of this.

NHTSA ODI 11724218

The van was parked for approximately 5 hours and burst into flames with no one in it the key removed and the van locked. The fire department was called and took a couple hours to put the fire out. The van is a complete loss.

NHTSA ODI 11506133

CONTACTED DEALER BRANDON DODGE ON BROADWAY AND WAS INFORMED THEY DON'T HAVE THE PART AND WERE UNABLE TO GET THE PART AND TO CONTACT THEM AT A LATER DATE. ----- NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>19V-818RECALL DATE: NOVEMBER 15, 2019 MANUFACTURER RECALL NUMBER: VB2 SUMMARY: A COOLING FAN STALL / SEIZURE EVENT COULD LEAD TO ELECTRICAL OVERLOADING OF THE FAN MOTOR POTENTIALLY RESULTING IN THE THERMAL DEGRADATION OF THE BRUSH HOUSING, WHICH MAY LEAD TO A VEHICLE FIRE. SAFETY RISK: A VEHICLE FIRE MAY INCREASE THE RISK OF INJURY TO OCCUPANTS AND PERSONS OUTSIDE OF THE VEHICLE, AS WELL AS PROPERTY DAMAGE. REMEDY: REPLACE THE ENGINE COOLING FAN MODULE.

NHTSA ODI 11385304

VAN IS HAVING ELECTRIC ISSUES CAUSING ALL LIGHT TO FLASH ON DASH. AND VAN SLOWS DOWN AND WILL ONLY RUN AT 15 MILES AN HOUR .VERY DANGEROUS. ALL SO WILL NOT START SOMETIMES. HAVE HAD IT IN SHOP UNDER WARRANTY FOR 7 MONTHS OF THE YEAR THIS YEAR. AND ITS GOING BACK IN AGAIN FOR SAME THING. THEY OUR ON THEIR 5TH TIME TRYING TO FIX THIS YEAR. THEY ACTUALLY SAID ONE TIME WAS BECAUSE IT RAINED ON THE VAN. WE HAVE THEM SAYING IT ON TAPE ALONG WITH RECORDINGS OF LIGHTS ,SPEEDS ,AND NOT STARTING

NHTSA ODI 11355715

THE CAR WAS STOPPED IN THE LIGHT, THE RADIATOR FAN CAME ON, IT MADE A SOUND AND THEN THERE WAS A BURNING SMELL. THE CAR OVERHEATED AND I STOPPED IT TO COOL DOWN. THE RADIATOR FAN STOPPED AND THE CAR OVERHEATED. I TOOK IT TO THE DEALERSHIP FOR REVIEW AND WAS TOLD TO CHANGE THE FAN AND FUSES. CHECKING THE RECALLS I FOUND THE NHTSA 19V-818, WHICH MATCHES THE SPECIFICATIONS OF MY CAR AND THE PROBLEM WITH THE ENGINE COOLING FAN. I AWAIT YOUR PROMPT RESPONSE TO BE ABLE TO SOLVE MY PROBLEM WITH THE CAR.

NHTSA ODI 11350483

WHILE ON VACATION IN NM AND CO, AN ENGINE COOLING FAN ON SAFETY RECALL (OUR EXACT MODEL, MAKE, AND YEAR AND ACCESSORIES) WAS BLOWING FUSES/MALFUNCTIONING - THE RESULT POSSIBLE IS THE SAME THING THAT INITIATED THE RECALL - POSSIBILITY OF FIRE. BLOWN FUSE ALSO CAN RESULT IN LIMP MODE BEING EXECUTED IN A DANGEROUS DRIVING SITUATION, (SLICK ROADS, STEEP MOUNTAINS, CURVES NOT TO MENTION $1000'S OF DOLLARS OF UNNECESSARY REPAIRS BECAUSE IT ALSO FALSELY AFFECTED THE DIESEL PARTICULATE FILTER. VEHICLE WAS IN MOTION AND ON HIGHWAY AND SMALLER ROADS - IT HAPPENED OUT OF BLUE EACH TIME THE ATTACHED DOCUMENT SHOWS SAME COOLING FAN RECALLED - DEALER REFUSED TO REPLACE SAYING OUR VIN NOT ON THE LIST BUT OBVIOUSLY IT IS HAVING PROBLEMS AND REPLACING IT IS WHAT FIXED THE VEHICLE THANKS

NHTSA ODI 11339801

MY EXACT VEHICLE RAM PROMASTER I4 3L TURBO DIESEL WITH FACTORY AIR IS ON A SAFETY RECALL FOR BAD COOLANT FAN, BUT CHRYSLER IS SAYING THAT MY VIN DOES NOT QUALIFY. THE CHRYSLER DEALER TELLS ME I NEED TO REPLACE MY COOLING FAN BECAUSE IT IS SHORTING AND BLOWING THE FUSE AND POSSIBLY AFFECTING THE RELAY ALSO. THIS FAN CODE IS ALSO PUTTING THE VAN IN LIMP MODE AND NOT ALLOWING THE DIESEL PARTICULATE FILTER TO BE REGENERATED. HERE IS THE LINK FOR RECALL THAT I FOUND HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2019/RCMN-19V818-7563.PDF PLEASE HELP OR AT LEAST LET ME KNOW WHAT RECOURSE I HAVE - IT'S PRETTY OBVIOUS THIS FAN HAS ISSUES AND 2015 WAS ONE OF THE 1ST. - THE WHOLE ENGINE AND EMISSIONS IS TIED TOGETHER BY THE COMPUTER AND SENSORS SO 1 THING AFFECTS MANY THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11331218

ENGINE OVERHEAT, COOLING FAN SEIZURE. *TR

NHTSA ODI 11323818

MY TPMS SYSTEM HAS NEVER WORKED RELIABLY SINCE NEW. IT IS ON NOW AND HAS BEEN ON INTERMITTENTLY FOR 40,000 MILES. TYPICALLY IT COMES ON AND STAYS ON FOR A WEEK TO A MONTH AND CHECKING OR ADJUSTING TIRE PRESSURE SEEMS TO HAVE NO EFFECT ON WHETHER IT IS ON OR SUDDENLY OFF FOR A MONTH OR TWO. I AM CONCERNED I MIGHT REALLY HAVE A FAILING TIRE OR LOW PRESSURE AND BECAUSE THE LIGHT IS ON I CANNOT KNOW. I UNDERSTAND THE NHTSA REQUIRES THIS SYSTEM. IS IT SAFE TO BE SO UNRELIABLE? IT IS ON NOW ON SINCE OCT 14TH BUT THE TIRES ARE PROPERLY INFLATED AS HAS BEEN TRUE IN THE PAST.

NHTSA ODI 11040999

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING 65 MPH, VARIOUS WARNING INDICATORS ILLUMINATED AND THE VEHICLE BEGAN TO DECREASE IN SPEED THE VEHICLE WAS ABLE TO RESTART, BUT WOULD NOT ACCELERATE BEYOND 20 MPH. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: 31627555. THE FAILURE MILEAGE WAS APPROXIMATELY 7,122. UPDATED 06/28/17*LJ

NHTSA ODI 10985746

BCM IS BAD DEALER SAYS NOT AN ITEM COVERED UNDER WARRANTY. VEHICLE HAS 23000 MILES ON IT AND IS ONLY 2 YEARS OLD. DEALERSHIP IS NOT BE HONEST WITH REPAIRS AND HELD VEHICLE HOSTAGE IN ORDER TO GET VEHICLE BACK FROM THEM WE HAD TO PAY A SERVICE INVOICE FOR THEM LOOKING AT THE VEHICLE $355.75. AGAIN VEHICLE IS NOT EVEN 2 YEARS OLD AND ONLY HAS 23000 MILES ON IT, I JUST BOUGHT IT LAST MONTH.

NHTSA ODI 10956173

VEHICLE WAS DELIVERED WITH SPEEDOMETER / INSTRUMENT CLUSTER THAT PROVIDES ERRATIC INFORMATION. DISPLAY GIVES INCORRECT WARNINGS. DIFFERENT FUNCTIONS CANNOT BE SET. AWAITING NEW SPEEDOMETER CLUSTER WITH CURRENT MILEAGE PROGRAMED ON THE ODOMETER FOR 82 DAYS. VEHICLE MUST REMAIN AT DEALER AS NEW CLUSTER IS PROGRAMMED WITH THE MILEAGE PRIOR TO SHIPPING TO DEALERSHIP FOR INSTALLATION.

NHTSA ODI 10837368

OVER 30 TIMES IN THE FIRST 5,000 MILES OF DRIVING, THE LOW TIRE INDICATOR LIGHT CAME ON WHILE DRIVING. EACH TIME THE TIRE PRESSURE CHECKED OK. TOOK TO DEALER WHO SAID THERE WAS A BAD TIRE SENSOR AND HE REPLACED IT. SINCE THEN INDICATOR LIGHT DOES NOT GO ON EVEN WHEN THE TIRE PRESSURE IS LOW. COULD THIS BE RELATED TO THE DOCUMENTED ELECTRICAL ISSUE? I CONSIDER THIS A SAFETY ISSUE.

NHTSA ODI 10837180

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V799000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

NHTSA ODI 10821687

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V799000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10821537

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING AT ANY SPEED, THE SPEEDOMETER FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED IT AS A DESIGN FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300. UPDATED 1/12/16 *CN THE CONSUMER STATED HE NOTICED AFTER HE PICKED THE VEHICLE UP FROM THE DEALER UNDER CERTAIN LIGHTING CONDITIONS HE COULD NOT SEE THE SPEEDOMETER CLEARLY. IT WAS BLURRY AND THE DETAILS WERE IMPOSSIBLE TO MAKE OUT WITHOUT TAKING HIS EYES OFF THE ROAD . THE SPEEDOMETER ILLUMINATION WAS ONLY ADJUSTABLE WITH THE LIGHTS ON AND EVEN WHEN FULLY ILLUMINATED IT WAS STILL BLURRY. UPDATED 02/09/16*JB

NHTSA ODI 10783000