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What 201 owners told NHTSA about the 2015 Nissan Murano Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (201)Crash / fire / injury (15)Transmission & drivetrain (52)Airbags (36)Brakes (28)Electrical system (22)Speed control (20)Engine (18)Visibility & wipers (12)Fuel system (11)Body & structure (7)Driver assistance (7)

Newest first · 201 complaints · page 8 of 9

May 1, 2016Airbags

PASSENGER AIR BAG LIGHT COMES ON SHOWING AIR BAG OFF WHILE PASSENGER IN SEAT. HAVE HAD IT IN SEVERAL TIMES AND CAN'T FIND PROBLEM. DO NOT FEEL COMFORTABLE TRAVELING WITH THIS PROBLEM.

NHTSA ODI 10862422

Apr 30, 2016Airbags

PASSENGER SIDE AIRBAG STAYS OFF ,REGARDLESS IF SOMEONE IS SEATING ON PASSENGER SIDE. SOMETIMES IT STAYS OFF FOR 10, 15, OR 30 MINUTES, AS IF THE SENSOR DOESN'T SEEM TO ACTIVATE. AT FIRST WE THOUGHT IT WAS JUST US DOING SOMETHING WRONG ,CAUSE IT DOESN'T HAPPEN ALL THE TIME. SOMETIMES IT WORKS AND THEN SOME DAYS IT DOESN'T.IT HAPPENS WHEN DRIVING OR FIRST STARTING THE VEHICLE.WE CALLED WHERE WE BOUGHT THE CAR AND TOLD US OUR CAR WAS NOT INCLUDED IN THE RECALL, BUT THEY WILL LOOK INTO IT,SINCE WE JUST PURCHASED THIS CAR IN OCTOBER 2015.

NHTSA ODI 10862312

Mar 1, 2016Fuel system

THE CAR IS INTERMITTENTLY STALLING WHEN I GET TO ABOUT 1/4 TANK OF GAS. SOMETIMES IT DOES NOT CHANGE GEARS, OTHER TIMES IT STALLS OUT AND TURNS OFF COMPLETELY. THIS IS VERY DANGEROUS AS IT HAS DONE SO WHEN I PULLED OUT IN TRAFFIC AND THREE TIMES ON THE HIGHWAY. TWICE THE CAR WAS GOING APPROXIMATELY 55 MILES PER HOUR AND WHEN I TRIED TO SPEED UP THE VEHICLE STALLED OUT AND WOULD NOT GO OVER THIS SPEED. I HAD TO PULL OFF OF THE INTERSTATE. AGAIN, IT HAPPENED GOING ABOUT 5MPH WHILE ATTEMPTING TO TURN INTO TRAFFIC, THE VEHICLE THEN TURNED OFF.

NHTSA ODI 10839112

Feb 20, 2016Transmission & drivetrainFuel system

STARTED ABOUT 1 1/2 WEEKS AGO (APPROX 2900 MILES ON THE ODOMETER), FIRST TIME WASNT EXPECTING IT AND HOPED IT WAS JUST A FLUKE, 2ND TIME IT HAPPENED EARLY MY DAUGHTERS WERE WITH ME AND ASKED WHAT WAS WRONG WITH THE CAR WHEN IT HAPPENED, AND THEN AGAIN THE OTHER MORNING AT THE END OF MY 45 MIN RIDE INTO WORK. EACH TIME IT HAPPENED WAS WHEN I WAS MERGING FROM AN ON RAMP INTO TRAFFIC. THE LAST OCCURANCE, AND I BELIEVE THE OTHERS AS WELL, I WAS GOING APPROX 35MPH, STAYING STEADY ON THE SPEED LOOKING FOR A SPOT IN TRAFFIC TO MERGE INTO, GIVING IT GAS AND STARTED MY MERGE ONLY TO FEEL AND HEAR NO CHANGE IN RPM OR SPEED, GIVING IT MORE AND MORE PETAL, AND STILL NO CHANGE IN SPEED AT ALL, AFTER AVOIDING THE OTHER DRIVER THAT ALMOST HIT ME BECAUSE OF IT, I MOVED BACK OVER AND HAD A MOMENT AND TRIED AGAIN TO GET INTO THE PETAL AT ALMOST WIDE OPEN THROTTLE AND STILL NO RPM CHANGE AND NO MOVEMENT UP IN SPEED (ALSO STILL NO LOSS OF SPEED), DURING EACH OCCURRENCE THE CAR WAS SMOOTH (NO ENGINE BUCKING JUST WOULDN'T RESPOND TO GAS INPUT). THE SAME SYMPTOMS HAVE OCCURED THE THREE TIMES IT'S OCCURED. THE RESOLVE EACH TIME WAS THE SAME, LET OFF THE GAS FOR 1-2 SECS, GIVE IT GAS AND THE CAR DROVE AGAIN AS NORMAL. DEALERSHIP HAS LOOKED AT MY CAR WITH NO EXPLINATION, NO TROUBLE CODES WERE GENERATED, AND THEY STATED TRANNY FLUID WAS FINE. IT ACTED LIKE THE CVT WAS STUCK ON A PARTICULAR BAND AND ALSO WOULDN'T ALLOW ANY ADDITIONAL GAS, HENCE NO ADDITIONAL SPEED. THE LAST OCCURANCE IT WAS ABOUT 35 DEGREES OUT. I HAVE TRIED TO REPRODUCE THE PROBLEM MANY TIMES WITH NO SUCCESS AT ALL, AND WITH NO CODES BEING GENERATED TO POINT THE DEALEFSHIP TO ANY ISSUE, THIS IS A BIG SAFETY CONCERN FOR ME AND MY FAMILY AS IT GOES UNRESOLVED.

NHTSA ODI 10837333

Feb 9, 2016Visibility & wipers

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED FROM THE INSIDE TO OUTWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,300.

NHTSA ODI 10825132

Feb 4, 2016Seats

AT JUST LESS THAN 1 YEAR OLD WITH 15K MILES, DRIVERS SEAT HAS BECOME UNSTABLE AND POSSIBLY UNSAFE. THERE IS @ 2 INCHES OF PLAY IN A BACK AND FORWARD ROCKING MOVEMENT. ROCKS AT ALL TIMES BUT PERPETUATED BY BRAKE ESPECIALLY EMERGENCY BRAKING.

NHTSA ODI 10824254

Feb 2, 2016Visibility & wipers

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS A GLARE FROM THE AIR CONDITIONER VENT TO THE DASHBOARD, THAT WAS REFLECTED TO THE SIDE-VIEW MIRRORS ON THE DRIVER'S AND PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WAS NO REPAIR AVAILABLE. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,039......UPDATED 03/15/16 *BF THE CONSUMER STATED THE NOISE ISSUE WAS REPAIRED, THROTTLE BODY WAS REPLACED. *JS

NHTSA ODI 10823849

Jan 25, 2016AirbagsCrash

IR BAG DEPLOYED BUT NOT INFLATE MY WIFE, MY TWO CHILDREN 3 AND 7 AND I WERE ON I 65 N FREEWAY. AT AROUND 530AM ON WEDNESDAY, JANUARY 20, 2016 WHILE DRIVING OUR 2015 NISSAN MURANO ON ICY ROAD IN NASHVILLE, TN AREA, A SUV/TRUCK LOST CONTROL ON THE 3RD LANE (WE WERE ON THE FAST LANE) AND CAME IN FRONT OF US. MY WIFE WAS GOING 50 MPH, ON ICY ROADS, THE ROADS WERE TERRIBLY BAD. THE COLLISION WAS PRETTY HORRIFIC, CAUSING THE DEPLOYMENT OF ALL THE FRONT AIR BAGS AND SIGNIFICANT FRONT END DAMAGE. MY SERIOUS CONCERN IS: THE AIR BAG ON THE PASSENGER SIDE (WHERE I WAS SITTING) DEPLOY BUT DID NOT INFLATE, SMOKE WAS COMING OUT WITH A BAD ODOR. I BELIEVE THIS IS A MAJOR CONCERN, THIS COULD HAVE BEEN FATAL. PLEASE ADVISE WHAT OPTIONS DO I HAVE AT THIS TIME.

NHTSA ODI 10821996

Jan 9, 2016Speed control

WHEN OVERRIDING THE CRUISE SET SPEED, PASSING A CAR THE TRANSMISSION FREQUENTLY SLIPS AND JERKS WHILE THE VEHICLE LOSES SPEED AND THE ENGINE RPM INCREASES TREMENDOUSLY, LATER THE TRANSMISSION REENGAGES VIOLENTLY. DEALER HAS REPLACED THE TRANSMISSION WITH SAME RESULTS. THE DEALER WAS INFORMED BY THE FACTORY REP. THAT IT WAS A COMPUTER PROBLEM WITH THE INTELLIGENT CRUISE CONTROL AND COULD NOT BE CORRECTED. FACTORY REP. HAS NOT RETURNED MY MANY PHONE CALLS TO LET ME KNOW WHAT THEY INTEND TO DO ABOUT THE PROBLEM.

NHTSA ODI 10819140

Jan 4, 2016Body & structureSeats

2015 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD AND FRONT SEATS ISSUES. *SMD THE CONSUMER STATED THE FIRST ISSUE WITH THE VEHICLE WAS A BLINDING GLARE THAT CAME FROM THE REAR OF THE 3.5 INCH HOOD WHEN THE SUN WAS HIGH. THE SECOND AREA OF CONCERN WAS THE TRIM OR MORE IMPORTANTLY THE LACK OF IT ON THE FRONT DRIVER AND PASSENGER SEATS. THE SIDE TRIM ON BOTH SEATS WRAPPED AROUND THE FRONT OF EACH SEAT AND ABRUPTLY ENDED. THE CONSUMER STATED WHEN A PASSENGER OR DRIVER EXITED THE VEHICLE, THE HEEL OF THEIR SHOES WOULD OCCASIONALLY CATCH ON THE UN-FINISHED END OF THE TRIM. ALSO, THE MECHANICAL EQUIPMENT THAT OPERATED THE POWER SEATS WERE FULLY EXPOSED. *JB THE CONSUMER STATED THE ONLY RESPONSE HE EVER RECEIVED FROM THE DEALER, WAS NO FAULT CODES FOUND. UPDATED 02/11/16. *JB

NHTSA ODI 10715862

Dec 12, 2015Airbags

PASSENGER AIR BAG IS INTERMITTENTLY DISABLED WITH PASSENGER IN PASSENGER SEAT. PROBLEM HAS REOCURED INTERMITTENTLY NUMEROUS TIMES SINCE WE PURCHASED VEHICLE (DEC 2014) HOWEVER DEALER SAYS CANNOT FIX UNTIL IT FAIL SO THEY CAN SEE IT. CODE NO FAULT FOUND IS ALL THEY WILL TELL US. DEALER HAS MADE NO ATTEMPT TO FIX PROBLEM OTHER THAN READ CODES. NO PARTS REPLACED, NO ADJUSTMENTS MADE NO TROUBLESHOOTING OF ANY KIND AS FAR AS I KNOW. NISSAN CORPORATE PREFERS TO DENY PROBLEM EXISTS. PROBLEM OCCURS WITH WIFE IN SEAT AS SHE IS FREQUENT PASSENGER. DEALER NEVER ASK HER TO SIT IN SEAT TO CHECK CODES AT THAT TIME. HAVE 6 PAGE DOCUMENT THAT NISAN PROVIDED THAT TELLS ONE HOW TO SIT IN SEAT, MORE A CYA DOCUMENT FROM NISSAN. DOC SAYS THERE MAY BE AN OBJECT PLACED UNDER THE FRONT SEAT BUT IF YOU NOTICE NISSAN ELECTED TO REMOVE THE TRIM ON 2015 MODELS THAT KEEPS THE TRASH OUT. ALSO HAVE COPY OF DECEMBER 2015 CONSUMER REPORTS THAT LIST THIS EXACT PROBLEM FOR ANOTHER NISSAN MODE, (LOWER LH CORNER). HONEST DEALERS WILL ADMIT THERE IS A PROBLEM, OURS WILL NOT! DEALER HANDS ARE TIED BY NISSAN USA AS THEY CANNOT SWAP PARTS WITHOUT CORPORATES APPROVAL. PROBLEM OCCURS JUST AFTER YOU START VEHICLE WITH PASSENGER IN PASSENGER SEAT, AIR BAG DISABLED LIGHT MAY GO OFF IN 1 MIN, 3 MIN OR 30 OR MORE MIN AS VEHICLE IS DRIVEN. CANNOT MAKE IT HAPPEN OR MAKE LIGHTT GO OFF. AM WORRIED IF WE HAVE ACCIDENT WHEN AIR BAG IS DISABLED HOW MUCH PROTECTION DOES MY WIFE HAVE OR MORE IMPORTANTLY MUCH HAS SHE LOST. PROBLEM OCCURS BOTH IN CITY AND HIGHWAY DRIVING.

NHTSA ODI 10809816

Nov 13, 2015Airbags

CPSC: 2015 NISSAN MURANO CONSUMER STATED THE PASSENGER AIRBAG DEACTIVATED. *SS THE CONSUMER NOTICED WHEN HIS 90 POUND WIFE SAT IN THE SEAT, THE PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATED AND STAYED ON. THE CONSUMER STATED IT ALSO STAYED ON WHEN HE SAY IN THE PASSENGER SEAT, BUT NOT ALL THE TIME. THE DEALER STATED THE SENSORS WERE SENSITIVE TO SEATING LOCATION OF THE PASSENGER. *JB

NHTSA ODI 10807012

Nov 13, 2015Body & structure

CPSC: 2015 NISSAN MURANO: CONSUMER STATED THE CENTER CONSOLE HAS A DEFECT. *SS THE CONSUMER RETURNED THE VEHICLE TO THE DEALER AND WAS GIVEN ANOTHER MURANO. HOWEVER, THE DOOR WOULD NOT CLOSE PROPERLY. IT WOULD NOT ALIGN TO THE OTHER DOORS. *JB

NHTSA ODI 10807015

Oct 31, 2015Transmission & drivetrain

WHEN OVERRIDING INTELLIGENT CRUISE CONTROL TO PASS A CAR, OCCASIONALLY THE XTRONIC CVT TRANSMISSION APPEARS TO GO INTO NEUTRAL, RPM INCREASES RAPIDLY AND CAR DOESN'T SPEED UP. MOST OCCASIONS HAVE BEEN TRAVELING ON INCLINE. WHEN TRANSMISSION RE-ENGAGES IT JERKS SOMETIMES VERY HARD. ON ONE INSTANCE TURNED CRUISE CONTROL OFF AND TRANSMISSION RE- ENGAGED. MOST OCCASIONS HAVE BEEN AT SPEEDS 60-65 MPH CARRIED CAR TO DEALER COULD NOT WARRANTY BECAUSE IT DID NOT SHOW UP ON COMPUTER.

NHTSA ODI 10787425

Oct 20, 2015

THE BRAKE AND GAS PEDDLE ARE FAR TOO CLOSE TOGETHER CAUSING THE FOOT TO HAVE A PROBLEM TRANSFERRING FORM THE GAS TO BRAKE. THIS HAS CAUSED ME TO ALMOST HAVE SEVERAL ACCIDENTS. THIS IS VERY DANGEROUS. THIS HAS HAPPENED SEVERAL TIMES IN CITY DRIVING AND A FEW TIMES ON HIGHWAY.

NHTSA ODI 10783569

Sep 17, 2015Airbags

CPSC:I1590088A. 2015 NISSAN MURANO. CONSUMER STATED THE SEAT SENSORS HAD A DEFECT. *LN THE CONSUMER NOTICED WHEN HIS 90 POUND SON SAT IN THE FRONT PASSENGER SEAT, THE PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATED AND STAYED ON. THE DEALER CLAIMED THE SENSORS WERE SENSITIVE TO SEATING LOCATION OF THE PASSENGER AND TO MOVE AROUND TO ACTIVATE THE PASSENGER AIR BAG SYSTEM. THE CONSUMER STATED THE PROBLEM IS STILL ONGOING. *JB

NHTSA ODI 10765689

Sep 7, 2015Airbags

VEHICLE WARNING LIGHT INDICATES THAT THE PASSENGER AIR BAG IS OFF WITH AN ADULT IN THE SEAT. PASSENGER MUST MOVE AROUND IN THE SEAT TO FIND A SPOT THAT TURNS THE WARNING LIGHT OFF. SOMETIMES THE PASSENGER MUST LEAVE THE VEHICLE AND RE-ENTER THE SEAT TO GET THE LIGHT OFF. EVEN WHEN THE LIGHT GOES OUT WE ARE NOT SURE THE AIR BAG WOULD DEPLOY.

NHTSA ODI 10761905

Sep 6, 2015Airbags

PURCHASED A NEW 2015 NISSAN MURANO PLATINUM AT END OF MAY. NOTICED RIGHT AWAY WHEN MY 95 POUND SON WOULD SIT IN FRONT PASSENGER SEAT, THE 'PASSENGER AIRBAG DEACTIVATED' LIGHT WOULD COME ON AND STAY ON. WE INQUIRED WITH OUR LOCAL DEALER AND THEY SAID EVERYTHING WAS CHECKED OUT AND OPERATING CORRECTLY. WE WERE TOLD THE NEW SEAT SENSORS WERE VERY SENSITIVE AND MY SON NEEDED TO 'MOVE AROUND' A BIT IN THE SEAT TO ACTIVATE THE FRONT PASSENGER AIRBAG. THAT NEVER WORKED. I STARTED PAYING CLOSE ATTENTION TO THE INDICATOR AND NOTICED THAT ABOUT HALF THE TIME THE FRONT PASSENGER AIRBAG WOULD DEACTIVATE WHEN I WAS IN THE FRONT PASSENGER SEAT, AND I AM 270 POUNDS! WE WERE ABOUT TO GO BACK TO THE DEALER AGAIN, WHEN WE NOTICED AN ARTICLE IN THE SUNDAY, SEPTEMBER 6, 2015 NEW YORK TIMES ABOUT THIS EXACT SAME ISSUE IN SEVERAL 2014 NISSAN MODELS, WHICH PROMPTED THIS FORMAL COMPLIANT.

NHTSA ODI 10761871

Aug 27, 2015Airbags

IN ABOUT HALF OF THE DRIVES PASSENGER AIRBAG OFF SIGNAL COMES UP WHEN AN ADULT PASSENGER IS SEATED IN FRONT, THIS HAPPENS FOR THE SAME PASSENGER. I WAS TOLD BY DEALER THAT THE WEIGHT LIMIT IS SET AROUND 120LBS WHICH SEEMS TO HIGH FOR SMALL ADULTS, FEMALES ESPECIALLY. THIS CREATES A SAFETY HAZARD AS WE ARE USING THE VEHICLE WITH PASENGER AIRBAG TURNED OFF HALF THE TIME.

NHTSA ODI 10759826

Aug 19, 2015

NISSAN MURANO 2015 BOSE NAVIGATION SYSTEM - GPS ROUTING ERRORS CAN MISROUTE 200+ MILES OUT OF THE WAY FROM NORMAL ROUTES UNDER CERTAIN START AND DESTINATION ENTRIES. THIS COULD PUT THE DRIVER AND PASSENGERS AT RISK IN SOME AREAS OF THE COUNTRY ESPECIALLY IN BAD WEATHER. NISSAN HAS ACKNOWLEDGED THE PROBLEM CAN BE REPEATED IN OTHER 2015 MURANOS BUT STATED THEY HAVE NO TIMEFRAME FOR RESOLUTION.

NHTSA ODI 10749746

Jul 30, 2015Fuel system

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE THE VEHICLE WAS AT A STOP SIGN, THE CONTACT NOTICED THE ODOR OF FUEL FUMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 408. MA 10/16/15 THE CONSUMER STATED NISSAN PURCHASED THE VEHICLE BACK FROM HER AT FULL VALUE. UPDATED 12/09/15.*JB

NHTSA ODI 10745131

Jul 21, 2015Brakes

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V364000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.

NHTSA ODI 10735464

Apr 5, 2015Visibility & wipers

POOR HOOD DESIGN NEAR THE WIPERS, THE INCLINATION OF THE HOOD NEAR THE WIPERS REFLECTS THE SUNLIGHT DIRECTLY ON TO THE DRIVER EYES AND THE INTENSITY IS SO HIGH THAT IT OBSTRUCTS VISION AND COULD LEAD TO FATAL FRONT COLLISION AND THE DRIVER MAY NOT ASSESS THE DISTANCE OF BRAKING BEFORE THE IMPACT IN EMERGENCY SITUATIONS. THE FIRST OCCURRENCE HAPPENED TO ME WHILE DRIVING BETWEEN 12:30 PM AND 1:30 PM AND THE MOST RECENT OCCURRENCE WAS WHEN DRIVING ON I76 TURNPIKE PHILLY TO PITTSBURGH WEST BOUND AROUND 3:30 PM TO 6:00 PM THE SUNLIGHT REFLECTION WAS CAUSING ME DISCOMFORT IN MY VISION. THIS CAN BE AVOIDED BY ADJUSTING THE SEAT HEIGHT ALL THE WAY TO THE LOWEST LEVEL AND I BEING 6 FT TALL WAS NOT A PROBLEM IN DRIVING AT THIS SEAT POSITIK . EVERY DRIVER HAS A COMFORT ZONE OF SEAT LEVEL AND UNFORTUNATELY MY SEATING POSITION FALLS WHERE THE REFLECTION CAUSES A SERIOUS PROBLEM. NISSAN HAS TO FIND A WORKAROUND ON THIS ISSUE AND HAS TO CONSIDER IT VERY SERIOUSLY AND TAKE IMMEDIATE ACTION. *TR

NHTSA ODI 10703779

Mar 23, 2015Visibility & wipersEngine

TL*THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO START THE VEHICLE, THE ENGINE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CODE NEEDED TO BE RESET. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE POWER WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

NHTSA ODI 10701149

Mar 22, 2015Body & structure

WHEN ON A TEST DRIVE WITH THE NEW 2015 MURANO ON THE HIGHWAY, I ENCOUNTERED A SEMI INFRONT OF ME AND TO THE RIGHT OF ME; A TYPICAL EVERYDAY OCCURRENCE WITH MY 80 MILE DRIVE TO/FROM WORK. THIS IS THE POINT THAT SCARED ME-- IT FELT AS IF THE MURANO WAS BEING LIFTED OFF THE GROUND AND THE WHOLE VEHICLE WAS FLOATING BACK AND FORTH, THE SALES PERSON STATED I JUST CAUGHT SOME DRAFT FROM THE SEMI'S. I STATED EVERYDAY TO/FROM WORK 80 MILES IN A SMALL 4 DOOR CAR AND ALSO A FULLSIZE CREWCAB TRUCK, THE VEHICLE VARIES ON DAYS. I HAVE NEVER ENCOUNTERED THIS FEELING IN 32 YEARS OF DRIVING AND WAS VERY NERVOUS ABOUT THE SITUATION I WAS GLAD THE ROAD WASN'T WET OR ICY MAKING ME WONDER IF I WOULD HAVE SPUN OUT. I REALLY WANTED THIS NEW MURANO BUT NOW I AM BACK TO SQUARE ONE ON THE VEHICLE SEARCH. I AM NOT SURE IF IT HAS TO DO WITH THE NEW FRONTEND OR LIGHTER DESIGN OR NOT. I WANTED TO INFORM SOMEONE ELSE ABOUT THIS SITUATION SO IT CAN BE LOOKED INTO. THE DEALERSHIP SAID IT WAS NOTHING AND TRIED TALKING ME INTO TAKING IT THEN AND THERE. OF COURSE IT TURNED INTO I HAVE OTHER CARS TO TEST NOW AND AS I WAS WALKING AWAY I JUST HEARD HYSTERICAL LAUGHING. GOOD CUSTOMER SERVICE FOR A SERIOUS CUSTOMER. I AM SO HAPPY I DID A TEST DRIVE ON THE HIGHWAY FIRST. "THIS IS A DANGEROUS SITUATION AND NEEDS TO BE LOOKED INTO BEFORE SOMEONE GETS KILLED." *TR

NHTSA ODI 10700993

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Working with the data? Download all 201 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Nissan Murano Hybrid verdict →