What 201 owners told NHTSA about the 2015 Nissan Murano Hybrid

AS I'M DRIVING DOWN THE FREEWAY WITH MY CRUISE CONTROL ON, A FRONT COLLISION WARNING INDICATOR ON THE DASHBOARD WILL APPEAR WHICH CAUSES THE CRUISE CONTROL TO TURN OFF RESULTING IN BRAKING/SLOWING ON THE FREEWAY UNEXPECTEDLY. THIS IS A SERIOUS ISSUE AND IS A CONCERN FOR ME AND MY FAMILY'S SAFETY AS WE ARE OUT DRIVING ON THE ROADS. WHEN IT HAPPENS, THERE IS NOTHING ON THE ROAD OR OBSTRUCTING THE SENSOR FROM PERFORMING ITS TASK. *TR

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THERE IS A KNOWN ISSUE WITH THE TRANSFER CASES OF THESE CARS (SEE SERVICE BULLETIN NTB17-003). THE AXLE SEALS ON MY CAR ARE LEAKING AND CAN CAUSE DANGEROUS RESULTS FOR ANYONE OPERATING THE CAR. NISSAN NEEDS TO RECALL AND FIX THIS KNOWN ISSUE IMMEDIATELY. *TR

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TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT WAS CONCERNED FOR HIS SAFETY THAT IN THE EVENT OF A CRASH, THE AIR BAGS MAY FAIL TO DEPLOY AS DESIGNED. THE VEHICLE WAS TAKEN TO SUTHERLIN NISSAN SERVICE (8125 E COLONIAL DR, ORLANDO, FL 32807) AND WAS REPAIRED HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER MULTIPLE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

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THESE CODES SHOW UP WHEN MAINTENANCE ON MY CAR C 1130 ABS P1801 ENGINE CODE BOOAO AIRBAG. P 17FL CVT. TRANSMISSION CODE .

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THIS IS THE 2ND TIME THAT THE TAILGATE LIFT WILL NOT LIFT AND I CANT RESET IT AND IF YOU GOOGLED THIS NUMEROUS PEOPLE HAVE THE SAME ISSUE OVER AND OVER AGAIN

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TL* THE CONTACT OWNS 2015 NISSAN MURANO. THE CONTACT STATED THAT THE NAVIGATION SYSTEM REMAINED ON WHEN THE VEHICLE WAS TURNED OFF. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE DRAINED THE BATTERY. THE CONTACT RECEIVED A JUMP START AND DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR AN UNRELATED REPAIR AND THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,900.

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WE HAD OUR 2015 NISSAN MURANO AT A CERTIFIED NISSAN DEALERSHIP FOR SERVICE BECAUSE OF A SAFETY FACTORY RECALL ORDERED BY NISSAN. THE RECALL WAS FOR REPLACEMENT OF AN ABS ACCELERATOR. THE NISSAN CERTIFIED TECH INDICATED TO ME, WHEN LOOSENING THE STRUT BOLTS TO GET TO THE ABS ACCELERATOR THEY SNAPPED AND NOW THE STRUTS WOULD HAVE TO BE REPLACED AT A COST TO ME OF $700. I NOW HAVE AN UNSAFE VEHICLE WITH DEFECTIVE STRUT BOLTS AND AN ABS ACCELERATOR THAT NEEDS REPLACED UNLESS I COME UP WITH $700. THE STRUT BOLTS POSSIBLY WOULD OF NEVER BEEN AN ISSUE IF NISSAN HADN'T A RECALL FOR THEIR UNSAFE ABS ACCELERATOR. I CONTACTED NISSAN CUSTOMER SERVICE AND THE COULD NOT OFFER ANY ASSISTANCE WITH MY ISSUE.

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WHILE DRIVING, MY PANORAMIC SUNROOF SUDDENLY EXPLODED. WHEN THE GLASS BROKE, IT BROKE OUTWARD AS IT WAS LIFTED WHEN I SAW IT WHEN I GOT TO MY DESTINATION.

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CRUISE CONTROL KICKS OFF WHILE DRIVING AND CAUSES DECELERATION. WILL NOT COME BACK ON UNTIL THE CAR IS STOPPED, TURNED OFF, THEN TURNED BACK ON. WET WEATHER MAKES IT A LOT WORSE. HAS PROGRESSIVELY GOTTEN WORSE. WILL KICK OFF AT LEAST TWICE WITHIN AN HOUR DRIVE TYPICALLY. UNACCEPTABLE AND NEEDS TO BE FIXED

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DRIVER SEAT BELT DOES NOT RETRACT CORRECTLY. OCCURS WHEN SEAT BELT IS RELEASED.

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MULTIPLE TRANSMISSION ISSUES. STUTTERING AND JERKING AT LOW SPEED, ESPECIALLY ON A SLIGHT GRADE GOING UP. LOSS OF POWER FROM A STOP. SLIPPING WHEN GOING INTO GEAR THEN JERKING. SHIFT POINTS APPEAR TO BE ERRATIC. PROBABLY CAME ON SLOWLY BUT ONLY GOT TO A DANGEROUS OR PROBLEMATIC POINT NEAR THE END OF THE WARRANTY PERIOD. NOTICED IT BADLY WHEN ATTEMPTING TO PULL OUT INTO TRAFFIC AND ALMOST GOT SIDE SWIPED.

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WHEN TRAVELING AT HIGHWAY SPEEDS WITH THE CRUISE CONTROL SET, THE INTELLIGENT CRUISE CONTROL MALFUNCTIONS ALONG WITH THE PREDICTIVE FORWARD BRAKING CAUSING SUDDEN DECELERATION. THIS HAS ALMOST GOTTEN ME INTO SEVERAL REAR END COLLISIONS AT HIGHWAYS SPEEDS THAT COULD HAVE CAUSED MAJOR WRECKS.

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THE ABS LIGHT COMES ON WHILE DRIVING AND CAR STALLS OR IMMEDIATELY SHUTS DOWN. I TOOK THE VEHICLE TO NISSAN AND A DIAGNOSTIC TEST WAS DONE. THEY SAID I NEEDED TO HAVE MY CRANK SHAFT POSITIONING SENSOR CHANGED; I PAID AND HAD IT REPLACED AND STILL I AM EXPERIENCING THE SAME PROBLEM. I TOOK THE VEHICLE BACK TO KINGS NISSAN AT CONEY ISLAND BROOKLYN 2 WEEKS AGO AND IT'S STILL THERE AND THEY CAN'T FIGURE OUT WHAT'S GOING ON. NOW I AM BEING TOLD THEY'LL HAVE TO TAKE THE CAR APART TO FIGURE WHAT'S THE PROBLEM AND THAT'LL COST ME ABOUT A THOUSAND DOLLARS FOR LABOR, NOT INCLUSIVE OF ANY PARTS THAT MAY NEED TO BE REPLACED. MY PROBLEM HERE IS THAT NISSAN CANNOT DETERMINE THE ISSUE AND IS HAVING ME PAY FOR PARTS WHILE THEY CHANGE PARTS BY ASSUMING WHAT THEY ISSUE MIGHT BE, SINCE THEY ARE UNABLE TO DETERMINE THE REAL ISSUE. MY BIGGEST REGRET IS PURCHASING A NISSAN VEHICLE. THE VEHICLE IS BARELY 30,000 MILES AND IT'S COSTING ME TIME AND MONEY.

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THE COLLISION LIGHT GOES ON INTERMITTENTLY WHILE IN MOTION ON CITY AND HIGHWAYS AND CAUSES THE CRUISE CONTROL NOT TO WORK UNLESS THE CAR IS TURNED OFF AND RESETS ITSELF.

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TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING AT LOW SPEEDS THERE WAS AN ABNORMAL NOISE DETECTED. THE CONTACT STATED THAT THERE WAS ALSO AN ABNORMAL SHUDDERING WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO VAN HORN NISSAN OF SHEBOYGAN LOCATED AT 5515 RACETRACK RD, SHEBOYGAN, WI 53081, PHONE NUMBER; (920) 310-6816 TO BE DIAGNOSED HOWEVER, THE PROGNOSIS WAS UNKNOWN . THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 39,000.

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CAR HESITATES WHEN ACCELERATING CAUSING A DANGER WHEN CAR DOES NOT GO AS EXPECTED WHEN PULLING INTO TRAFFIC. IT ALSO JERKS AND SHUDDERS AT LOWER SPEEDS, THE CAR SHAKES SOMEWHAT VIOLENTLY AND WILL STOP IF YOU FLOOR THE GAS PEDAL. BOUGHT THE CAR BRAND NEW FROM DEALER AND HAVE BROUGHT IN FOR THE ISSUE TO BE TOLD THE COMPUTER DOESN'T SEE A PROBLEM. I DRIVE THE CAR DAILY I KNOW THERE IS AN ISSUE AND IT IS DANGEROUS TO DRIVE WHEN IT CHOOSES NOT TO GO WHEN ACCELERATING. IT HAS BEEN A PROBLEM SINCE I BOUGHT THE CAR AND HAVE COMPLAINED TO THE DEALERSHIP NUMEROUS TIMES.

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TL* THE CONTACT OWNS A 2015 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A LOUD NOISE SIMILAR TO A GUN SHOT. THE CONTACT NOTICED THAT THE SUN ROOF SHATTERED. THE SUN SHADE WAS CLOSED SO NO GLASS ENTERED THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE INSURANCE COMPANY ORDERED THE PART TO BE REPLACED AT A LOCAL GLASS SHOP. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *DT *DL

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THE VEHICLE WAS IN MOTION DRIVING ABOUT 45 MILES AN HOUR (NO RAIN, NO SNOW ON THE CAR), WHEN THE SUNROOF SPONTANEOUSLY EXPLODED. THE CAR WAS GOING STRAIGHT FORWARD WITH NO BUMPS IN THE ROAD. NO ROCKS HIT THE CAR AND THERE WAS NO COLLISION. IT WAS ABOUT 1:30PM IN DECEMBER IN MICHIGAN, THERE WERE NO OTHER CARS AROUND, NO ROCKS. THE SUNROOF EXPLODED ON I'S OWN - DUE TO FAULTY EQUIPMENT. THE CAR HAD ABOUT 21,000 MILES AND HAS NEVER BEEN IN AN ACCIDENT. WE PURCHASED IT CERTIFIED, PRE OWNED FROM A NISSAN DEALERSHIP 8 MONTHS PRIOR. NISSAN HAS REFUSED TO TAKE ANY RESPONSIBILITY FOR THE ISSUE.

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MY VEHICLE RECENTLY BEGAN DISPLAYING A WARNING THAT THE ANTI-COLLISION SYSTEM IS NOT FUNCTIONAL AND I NOTICED THIS ALSO DISABLED AND DISENGAGED THE CRUISE CONTROL RESULTING IN SUDDEN DECELERATION . THIS PROBLEM SEEMS TO RESET WHEN CAR IS STARTED AND REOCCURS AFTER 10 TO 15 MINUTES DRIVING. I TOOK THE CAR TO A NISSAN DEALERSHIP SERVICE DEPT, AND PAID FOR A DIAGNOSTIC TEST TO SOURCE ISSUE. THE NISSAN SERVICE REP TOLD ME THIS WAS A KNOWN ISSUE BUT I WOULD NEED TO PAY OUT OF POCKET TO FIX. I SEARCHED ON LINE AND ON NUMEROUS SITES FOUND IT WAS A VERY COMMON AND SERIOUS DEFECT WITH A BOSCH SUPPLIED SENSOR ON THE RADAR . THIS IS A DRIVING SAFETY FEATURE I CONSIDER ESSENTIAL TO MY PURCHASE AND WHEN SUDDENLY FAILS DISENGAGING CRUISE CONTROL PRESENTS A VERY DANGEROUS SITUATION TO MYSELF AND OTHERS ON THE ROAD. NISSAN IS WELL AWARE OF THE ISSUES AND INSISTS I PAY A VERY LARGE REPAIR BILL TO REPAIR.

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THE CAR WAS BUCKING AT LOW SPEEDS (10-20 MPH) AND HAD A VIBRATION AT HIGH SPEEDS (70+). THE DEALERSHIP REPORTED THAT THE DIAGNOSTIC CODE WAS P17F0 AND THEY NEEDED TO REPLACE THE CVT SUBASSEMBLY AND THE RPL AUTOMATIC CVT TRANSAXLE ASSEMBLY AND REPROGRAM THE A/T CONTROL UNIT.WHILE DOING THAT THEY DISCOVERED THEY NEEDED TO REPLACE THE FRONT AND REAR SEALS ON THE LEAKING TRANSFER CASE. THIS IS VERY SIMILAR TO A RECALL AFFECTING THE CVT ON OTHER NISSAN VEHICLES, BUT THAT RECALL DID NOT COVER THIS VEHICLE.

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WHEN ACCELERATING FROM A STOP OR AT LOW SPEED, TRANSMISSION JUDDERS AND CAUSES THE CAR TO LUNGE AND VIBRATE TILL IT GETS TO A HIGHER RPM. AT A CERTAIN RPM, THE CAR CAN SIMPLE LUG REPEATEDLY IF THE SPEED IS HELD CONSTANT. THE CAR STORES AN ERROR CODE AND THE FIX PER THE DEALER IS TO REBUILD THE TRANSMISSION. MY VEHICLE HAS THIS ISSUE AT ONLY 39,200 MILES. WHILE NISSAN CREATED A SERVICE BULLETIN FOR THIS ISSUE, AND WAS REPAIRED UNDER WARRANTY, A REPAIR THIS MAJOR SHOULD BE A RECALL BECAUSE OF HOW EXPENSIVE IT WOULD BE TO REPAIR OUT OF WARRANTY. BASED ON THE REPAIR ORDER I WAS PROVIDED, THIS WOULD'VE COST OVER $1,600 FOR PARTS ALONE, AND THE DEALER NEEDED TO KEEP THE CAR FOR A FULL WEEK. MULTIPLE ANECDOTAL REPORTS OF THIS ISSUE CAN BE FOUND AT HTTPS://WWW.NISSANMURANO.ORG/THREADS/ENGINE-CVT-HORRIBLE-SKIPPING-AND-LUNGING.186778/

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THE BACKUP CAMERA DID NOT FUNCTION PROPERLY. BACKING UP THE INDICATOR DID NOT SHOW OR SOUND A WARNING. THIS OCCURRED WHEN I WAS BACKING UP ON A STREET AND HIT A CAR. IT ALSO DOES NOT SOUND REGULARLY WHEN I'M BACKING UP IN ALL SITUATIONS.

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TWO WEEKS AGO I WAS BACKING OUT OF MY GARAGE AS ALWAYS AND HIT MY OTHER VEHICLE. THE BACKUP SENSOR DIDN'T SOUND. I NOW HAVE A DENT. IT HAPPENED AGAIN LAST WEEK AWAY FROM HOME BUT LUCKILY I HAD SOMEONE DIRECTING ME AND I WAS RIGHT ON THE CAR AND NO SENSOR WENT OFF. MY VEHICLE IS A 2015 NISSAN MURANO. I FEEL THAT I SHOULD BE A PART OF RECALL. I PURCHASED IT IN MARCH 2019 AND PURCHASED EXTENDED WARRANTY.

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MY NISSAN MURANO HAS AN AUTOMATIC EMERGENCY BRAKING (AEB) SAFETY FEATURE. ABOUT A WEEK AGO, I WAS PULLING OUT OF THE GARAGE AT WORK. A CAR IN THE LANE TO MY RIGHT AND A LITTLE AHEAD OF ME, BUT NOT IN FRONT OF ME. I SLOWED AS I APPROACHED A SPEED BUMP. SPEED AT THIS TIME WAS LESS THAN 10MPH - ABOUT 5 MPH. ONCE SLOWED, TO GET OVER THE SPEED BUMP, I NEEDED TO PRESS ON THE GAS. THE AEB SYSTEM BEEPED QUICKLY AND LOUDLY. THE AEB SYMBOL FLASHED ON MY DASHBOARD. THEN, SUDDENLY AND ABRUPTLY, THE CAR STOP. THE AEB SYSTEM STOPPED THE CAR. AS IT DID, I LOOKED UP. THE OTHER CAR IN THE LANE NEXT TO ME HAD MANAGED TO GO OVER THE SPEED BUMPS WELL BEFORE ME AND WAS NEVER COMING INTO MY LANE. THE ONLY OTHER THING NEAR ME WAS THE SPEED BUMP SIGN THAT STRADDLED THE MEDIAN TO THE LEFT. BUT AGAIN, IT WAS NOT IN MY LANE. I WAS NOT IN ANY DANGER OF HITTING ANYTHING. THANKFULLY, THE CAR BEHIND ME WAS ABOUT 20 FEET AWAY OR IT WOULD HAVE REAR-ENDED ME. I WAS SCARED AND CONFUSED, BUT HAD TO KEEP GOING TO NOT BLOCK THE EXIT LANES. AFTER THAT INCIDENT, I NOTICED THAT THE AEB LIGHT ON MY DASH WOULD FLASH, SOMETIMES BRIEFLY, AGAIN, WHEN I WAS NOT IN ANY DANGER. IN ONE INSTANCES, I PULLED INTO A LANE AS I EXITED A GAS STATION BEHIND A CAR WAITING AT A RED LIGHT. THERE WAS A CAR IN FRONT OF ME SO I APPROACHED SLOWLY TO GET IN LINE AT THE LIGHT. THE LIGHT TURNED GREEN. AND AS I PRESSED THE GAS TO BEGIN TO ACCELERATE, THE AEB LIGHT FLASHED. THIS TIME, THE CARS BEHIND ME WERE CLOSER AND STARTING TO PICK UP SPEED. THE CAR DID NOT STOP, THANKFULLY. BUT THESE SITUATIONS CONTINUED AND OCCURRED AT LEAST ONCE A DAY. I CALLED THE DEALER TO ASK ABOUT RECALLS. THE SERVICE TECH DID NOT ACKNOWLEDGE ANY RECALLS AND OFFERED TO TEST IT FOR $145. THIS IS A SAFETY ISSUE CAUSED BY NISSAN. WE PAID EXTRA FOR THIS FEATURE AND NOW I CAN'T TRUST IT AND WORRY IT IS FAULTY.

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CVT TRANSMISSION IS A CLASSIC NISSAN FAILURE. I HAVE TAKEN THE CAR MULTIPLE TIMES TO MY LOCAL NISSAN DEALER. 1ST TIME, THEY REPLACED A FAULTY VALVE BODY, 2ND TIME THEY REPROGRAMMED THE SOFTWARE, 3RD TIME THEY DID A VIBRATION SOFTWARE UPDATE. STILL SHUDDERS IN LOWER GEARS, STILL HAS A VIBRATION WHILE IDLE, BUT THEY CLAIM THAT THEIR TECHNICIANS "CAN'T FEEL IT" OR THAT THEY "CAN'T GET THE CAR TO DUPLICATE". RIDICULOUS. THEY KNOW THE TRANSMISSION IS FAULTY AND THEY DON'T WANT TO FOOT THE BILL.

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