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What 23 owners told NHTSA about the 2015 Mercedes-benz Sprinter 2500 15 Passenger Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (23)Crash / fire / injury (1)Steering (4)Airbags (3)Speed control (3)Electrical system (2)Engine (2)Body & structure (1)Brakes (1)Driver assistance (1)Fuel system (1)Fuel System, Diesel (1)

1 of 23 complaints match · Fuel system · clear filters

Apr 5, 2017Fuel system

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. WHILE THE VEHICLE WAS AT THE DEALER FOR INSPECTION, IT WAS DISCOVERED THAT THE DIESEL PARTICULAR FILTER WAS FRACTURED. THE CHASSIS CONNECTING BRACKET FAILED AND FRACTURED THE DIESEL PARTICULAR FILTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE WARRANTY WAS EXPIRED AND THE REPAIR COST WOULD NOT BE COVERED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 10970681

Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Mercedes-benz Sprinter 2500 15 Passenger Van verdict →