May 23, 2025Engine
Catastrophic engine failure one week after DEF warranty service following class action lawsuit.
NHTSA ODI 11662702
Home · 2015 Mercedes-benz Sprinter 2500 15 Passenger Van · Complaints
What 23 owners told NHTSA about the 2015 Mercedes-benz Sprinter 2500 15 Passenger Van
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
All (23)Crash / fire / injury (1)Steering (4)Airbags (3)Speed control (3)Electrical system (2)Engine (2)Body & structure (1)Brakes (1)Driver assistance (1)Fuel system (1)Fuel System, Diesel (1)
2 of 23 complaints match · Engine · clear filters
Feb 20, 2015Engine
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V764000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY WERE NOT EQUIPPED WITH THE TOOLS TO PERFORM THE RECALL REPAIRS. A SECOND AUTHORIZED DEALER WAS CONTACTED, WHO INDICATED THAT THE PART WAS NOT AVAILABLE AND THE CONTACT WAS PLACED ON A WAITING LIST WITH NO ESTIMATED TIMEFRAME AS TO WHEN THE REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS CONTACTED AND THEY WERE NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME TO INDICATE WHEN THE PART AND APPOINTMENT WOULD BE SCHEDULED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10689597
Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 14, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Mercedes-benz Sprinter 2500 15 Passenger Van verdict →