What 76 owners told NHTSA about the 2015 Lincoln Mkz Hev

I have previously filed complaint on this vehicle with no satisfaction. I have a Lincoln 2015 MKZ. This vehicle has a low front end clearance which I believe to be a serious safety concern. The front bumper is only 7 1/2 inches off the ground. Most cars are at least 9 plus inches off the ground. This car can not traverse any type of graded driveway or access road. The front bumper constantly hits the ground which inevitably can and has caused damage to the vehicle. I.E. damage to wheels, radiator, lights, engine not to mention the bumper itself. I have contacted Lincoln and they are indifferent to my complaint. This should have been rectified years ago but was ignored by Lincoln. The company probably should have provided all owners of record of a Lincoln MKZ with a factory authorized lift kit which could have raised the bumper at least 1 1/2 inches. I have contacted Lincoln several times but they ignore my complaints. I believe there should be a recall to rectify this problem. This is certainly a potentially dangerous situation. Your assistance is greatly appreciated.

NHTSA ODI 11534541

I drove my 2015 Lincoln MKZ in to my driveway which is not steep grade and the front bumper hit the drive way and ripped the bumper. This car has very low front end. I called Lincoln up and complained about this low bumper problem. Lincoln customer service just blew me off. They acted like I was first person ever to complain. When I told them that You Tube Video has this problem listed they ignored me. This would not be a big deal if the bumper was 2 piece and all that had to be replaced was a bumper guard but the replacemrnt bumper covers the whole front end. Replacement bumper runs between $500 - $700. Labor to replace bumper runs from $500 - $1000 depending on shop. This is outrageous. Lincoln knew of this problem for years and did nothing to fix the problem. The least Lincoln should do is replace the bumper at no charge and provide me with discounted installation charge. What can I do? I covered the crack with tape so it would not spread but this looks terrible!

NHTSA ODI 11529283

ALUMINUM HOOD AND WHEELS ARE CORRODING AND MILEAGE IS BEYOND ORIGINAL FACTORY WARRANTY AND NOT COVERED UNDER THE CERTIFIED PRE-OWNED WARRANTY. ON THE HOOD THERE ARE SEVERAL SPOTS WHERE THE PAINT IS BUBBLING. THIS IS A WELL-DOCUMENT ISSUE WITH FORD PRODUCTS SINCE THEY STARTED PUTTING ALUMINUM PARTS ON THEIR VEHICLES. ON THE WHEELS, CORROSION IS APPEARING UNDER THE TOP COAT. THE VEHICLE HAS LESS THAN 66,000 MILES ON IT. THESE MANY NOT BE SAFETY ISSUES, BUT IT IS A BIG PROBLEM THAT FORD/LINCOLN SHOULD BE HELPING THEIR CUSTOMERS WITH.

NHTSA ODI 11384563

THE FUEL DOOR LATCH GETS LOOSE AND OPENS BY ITSELF. IT BECOMES A SAFETY CONCERN ESPECIALLY ON A HIGHWAY THE FUEL DOOR MIGHT COME OFF. WHEN REVIEWING THIS PROBLEM WE FOUND MANY FORD VEHICLES HAS THIS ISSUE.

NHTSA ODI 11384297

OUR VEHICLE IS LESS THAN YEAR OLD AND HAVE RUST COMPLETELY AROUND EDGE OF HOOD. OUR WARRANTY FOR CORROSION ENDS IN NOV 2019.....BUT LINCOLN/FORD HAS DENIED OUR CLAIM DUE TO NO 'PERFORATIONS' OCCURRING --YET.. SINCE LINCOLN/FORD USED INCOMPATABLE METALS ON THE RIM OF THEIR HOODS....WOULDN'T THIS BE CONSIDERED MFG. DEFECT?. I KNOW THAT THIS IS NOT A SAFETY ISSUE BUT WE WOULD HAVE NEVER HAVE INVESTED $$$$ IN THIS VEHICLE. WE HAVE BEEN TOLD BY THE DEALER, THAT THE HOOD WILL HAVE TO BE REPLACED....THEN THE TWO METALS (ONE DIRECTLY ON THE VEHICLE AND THE ONE AROUND THE SEAM OF THE HOOD) WILL BE COATED. WE'VE BEEN TOLD THAT'S THE ONLY WAY TO SOLVE THIS PROBLEM. WE CANNOT RESELL VEHICLE OR MAYBE EVEN AFFORD REPAIRS SINCE WE ARE BOTH RETIRED. FORD MUST HAVE REALIZED THE TWO IMCOMPATABLE METALS WERE THE PROBLEM. NOW IT SEEMS THAT THEY ARE PLAYING WORD GAMES. I NEED YOUR HELP AND EXPERTISE IN SOLVING THIS EXPENSIVE PROBLEM. I KNOW THAT THIS IS NOT A SAFETY ISSUE BUT IT GETS ME ANGRY THAT I BOUGHT AMERICAN AND AM GETTING TREATED IN THIS MATTER. THANK YOU FOR YOUR ANTICPATED COOPERATION IN THIS MATTER, I CAN BE REACHED AT---[XXX]--- [XXX] S THE ONLY WAY TO SOLVE THIS PROBLEM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ODI 11204029

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT ALL THE DOORS TOOK NUMEROUS ATTEMPTS TO OPEN. THE DEALER, OURISMAN FORD AND LINCOLN OF ALEXANDRIA IN ALEXANDRIA, VA, WAS CONTACTED AND CONFIRMED THE DOOR FAILURE AFTER SEVEN ATTEMPTS OF TRYING TO OPEN THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NORMAL. THE CONTACTED STATED THAT THE ISSUE WAS NOT LISTED IN THE OWNER'S MANUAL. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI 11013969