What 130 owners told NHTSA about the 2015 Land Rover Range Rover Evoque (3-door)

The contact owns a 2015 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front end of the vehicle. The suspension warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V840000 (Steering). The VIN was included, but parts were not yet available for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ODI 11638857

The contact owns a 2015 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the front end of the vehicle. The service vehicle warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle however, the cause of the failure was not provided. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V840000 (Steering); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 108,000.

NHTSA ODI 11638351

There is a crack in the knuckle on the drivers side

NHTSA ODI 11636994

The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11635835

The contact's wife owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The contact stated upon inspecting the vehicle, the contact became aware that the front suspension knuckles were cracked. The vehicle was taken to the local dealer, where it was diagnosed and determined that the front suspension knuckles needed to be replaced; however, the vehicle had not been repaired and remained with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

NHTSA ODI 11634677

The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 65 MPH, there was an abnormal popping sound from the driver's side front wheel well. The contact stated that the abnormal sound occurred while driving over a deformation in the road surface. The contact was not aware of any warning lights being illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact visually inspected the driver's front tire wheel well and became aware that the front suspension upper knuckle had fractured approximately 2-inches long with a gap of two millimeters at the upper part of the suspension knuckle where the control arm was bolted to the knuckle. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

NHTSA ODI 11633812

The contact owns a 2015 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the message “Suspension Failure” was displayed. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer where it was diagnosed and determined that the front suspension upper knuckle joint was cracked, causing the suspension arm to fail. The vehicle was not repaired due to the parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 71,000. VIN tool confirms parts not available.

NHTSA ODI 11633400

The right front suspension knuckle cracked and separated from the upper control arm and when the knuckle cracked it damaged the right front axle, right front strut and height sensor. Bear Valley Service (Land Rover specialists) replaced the right front suspension, knuckle, control arm, axle, air spring and height sensor. Fortunately it happened while backing out of my driveway/turning into the street and not while I was driving on the interstate, it could’ve been catastrophic. Also fortunate that it didn’t happen the night before while driving on the interstate. The vehicle was not inspected by the manufacturer, police or insurance company. I found out about the NHTSA Recall Number 24V-840 on 12/11/24 so I took my 2015 Range Rover to Land Rover in Atlanta, GA that day. They did not inspect the vehicle, they stated they were waiting on more information regarding the recall. No warnings whatsoever.

NHTSA ODI 11630548

The contact owns a 2015 Land Rover Range Rover. The contact stated that while conducting a visual inspection of the vehicle, the contact became aware that the steering knuckle was fractured. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 93,000.

NHTSA ODI 11618568

I was made aware of a potential issue with my vehicles steering knuckle breaking where it connects to the upper control arm. I was also informed that Land Rover has done a recall in the UK for this same issue. I checked my vehicle and it does indeed hav a crack in the steering knuckle. This could have caused a catastrophic issue if it had broken completely at any road speed. This needs to be evaluated as soon as possible, before anyone dies.

NHTSA ODI 11609142

AS I WAS BACKING OUT MY DRIVEWAY I HEARD A LOUD POP NOISE AND THEN NOTICED THAT MY FRONT DRIVERS SIDE TIRE HAS COLLAPSED MAKING THE CAR UN-DRIVEABLE. HAD I BEEN DRIVING AT HIGH SPEED IT COULD HAVE RESULTED IN A DANGEROUS LIFE THREATENING SITUATION. IT WAS TOWED TO THE DEALER FOR INSPECTION. THERE I WAS TOLD THAT RANGE ROVER IN CANADA AND THE UK HAD BEEN RECALLED FOR THE SAME MALFUNCTION. MY RANGE ROVER HAS ONLY BEEN SERVICE BY AN AUTHORIZED DEALER AND WAS AT LOW MILEAGE FOR THE YEAR OF THE CAR. NEVER HAD ANYONE WHO INSPECTED OR DID WORK ON THE CAR SAW ANY EVIDENCE THAT SOMETHING WAS READY TO BREAK. IT HAS SINCE BEEN REPAIRED AT A COST OF $8031.68. I REPORTED TO LAND ROVER NORTH AMERICA THEY HAVE DECLINED TO RECOGNIZE ANY FAULT ON THEIR END AND DID NOT PROVIDE ANY ASSISTANCE FOR THE REPAIR WHEN THEY HAVE SEEN THIS IN OTHER COUNTRIES ON MY SAME MODEL AND YEAR. HERE IS THE CANADIAN RECALL #N759 FOR STEERING KNUCKLE COLLAPSED.

NHTSA ODI 11595674

My 2015 range rover had a catastrophic failure of the driver side steering knuckle while underway. This caused me to lose control of the vehicle and the wheel almost fell off the car. Fortunately, I was going less than 30 mph. The failure was caused by the regular application of brakes approaching an intersection. Without the support of the steering knuckle the wheel has no support and the steering and braking are compromised. The vehicle is currently at the landrover dealership in Bedford NH and has been inspected and the repair is estimated to cost 7900. An additional 3000 to replace the passenger side steering knuckle as well. There were no warning lamps or signs of the failure prior to the incident. The car has very low mileage for age and is exceptionally well maintained. Upon further investigation I discovered that hundreds of owners around the world and in the USA have experienced the same random failure on their 2015 model Range Rover. Both Landrover Canada and Land rover UK have issued safety recalls(N759 recall number) for the same year and model of my vehicle. Land Rover USA has not issued a recall and I think this is a major safety issue for this vehicle. The NHTSA should look into this. Clearly there was a bad batch of parts in the 2015 year and they have subsequently redesigned the parts. I've uploaded a couple of example letters for the international recalls. Yes the part is available for inspection or you can google it and see 100s of similar failures.

NHTSA ODI 11594468

1. The EPAS system detached from the steering rack (caused by the three bolts that attach the EPAS to the steering rack being fractured and corroded due to saltwater ingress (inter crystalline corrosion) causing a loss of steering control. 2. This caused loss of steering control and presented a potentially catastrophic driving condition. 3. The problem has been confirmed by a JLR dealer. 4. This problem has been recognized by Canadian authorities who issued a recall (Transport Canada Recall #2018-180). Further, in the UK, the UK Government DVSA secured and agreement from JLR tp "fix upon failure" which may have been changed to a general recall. Lastly, BMW of North America issued a letter in September, 2018 proactively recalling all cars possibly affected by this issue to be inspected by their service departments and corrective action taken free of charge. 5. There were no warning lamps, messages or symptoms prior to failure.

NHTSA ODI 11585662

Steering completely went on my car. Thankfully I was just backing out of the driveway. I had to have the car towed to the dealership b/c it was completely undrivabe. If I had been driving on the highway, I don't know what would have happened. Absolutely no warning lights came on. The issue is a bolt snapped due to corrosion. The Land Rover dealership told me they need to replace the steering gearbox. I have done some research and have found this issue has been recalled in the UK and Canada but not in the US. The dealer acknowledged this is a known issue but that it has not been recalled in US yet.

NHTSA ODI 11460953

Help

NHTSA ODI 11435194

MY CAR WAS TAKEN IN TO A DEALER MULTIPLE TIMES REGARDING WHAT I BELIEVED WERE SEIZED AND LEAKING MAGNERIDE SHOCKS. WHEN ON FREEWAY AND CAR HIT A BUMP THE WHOLE CAR WOULD GIVE A LOUD THUMP AND STABILITY WAS SERIOUSLY COMPROMISED TO THE POINT TURNS DID NOT FEEL SAFE IF THERE WAS A 'ROUGH' ROAD. DEALER FAILED TO RECOGNIZE IT EVEN AFTER ME BRINGING IT IN AND STATING THE PROBLEM AS THEY SAID THAT ISSUE WOULD BE MORE RARE. HAD A THIRD PARTY INSTALL NEW MAGNERIDE SHOCKS... 2 WERE COMPLETELY SEIZED UP IN EXTENDED POSITION ALMOST TO THE POINT THEY COULDN'T BE REMOVED AND A THIRD WAS LEAKING. THERE IS NO MENTION OF ANY SERVICE, LIFESPAN, OR MAINTENANCE ON THE MAGNERIDE SHOCKS. WHILE IN THE PROCESS OF SUSPENSION REMOVAL, BOTH FRONT AXLES WERE BROKEN AS THE INSTALLER NOTICED THE FRONT AXLE THREADS WERE STRIPPED AT THE HUB AND ONE NUT SIEZED AND ANOTHER WAS DANGEROUSLY LOOSE... ENDED UP NEEDING TWO NEW FRONT AXLES AND WHEEL BEARING. THE MAIN ISSUE IS THE REACTION BETWEEN THE METALS, THE HUBS ARE ALUMINIUM AND THE BOLTS ARE STEEL AND THAT CAUSES GALVANIC CORROSION AND CAN BE A SERIOUS SAFETY ISSUE. SHOULD THERE BE SHEARING OR BREAKAGE WHILE DRIVING IT COULD BE LETHAL AND IT'S A SERIOUS DESIGN FLAW.

NHTSA ODI 11407497

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO LAND ROVER SCARBOROUGH (371 US-1, SCARBOROUGH, ME 04074, (207) 883-0161) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX] AND THE MANUFACTURER OFFERED 80% ASSISTANCE TOWARD THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11288349