What 130 owners told NHTSA about the 2015 Land Rover Range Rover Evoque (3-door)

I WAS DRIVING TO WORK WITH MY BABY IN THE BACK SEAT. I GOT TO A RED LIGHT, TURNED GREEN I GO, GET UP TO 40MPH, CAR CUTS OUT (COMPLETE LOSS OF POWER). THE PERSON BEHIND ME SWIRVES OFF THE ROAD TO MISS ME. I AM STUCK IN THE MIDDLE OF HWY 17 (VERY BUSY) THE ROAD FOR 5 MINUTES TRYING TO REATART. MY ENGINE LIGHT IS NOW ON. I GET THE CAR TO START I IMMEDIATELY TURN AROUND TO GET MY CAR AND MY BABY HOME. I AM UP TO 55MPH STILL ON HWY 17 IN JACKSONVILLE NC. MY CAR LOOSES ALL POWER AND SHUTS OFF, AND THE CARS BEHIMD ME SLAMS ON BRAKES AND THERE AIR BAGS COME OUT. NOTHING WAS HIT, BUT IT WAS CLOSE. I TOOK IT TO LAND ROVER IN WILMINGTON NC THEY ARE SAYING IT IS THE VARIABLE VALVE TIMING CONTROL SOLENOID. THE MECHANIC RYAN TOLD ME THAT THIS HAPPENS A FEW TIMES A YEAR, AND HE HAS WORKED ON MANY WITH THE SAME ISSUE. MY CAR ONLY HAS 60,000 MILES ON IT, AND SHOULD NOT HAVE THIS ISSUE. THIS IS A HUGE SAFETY CONCERN OF MINE, ME AND MY CHILD COULD HAVE BEEN HURT. I CONTACTED CORPORATE JAGUAR LAND ROVER AND TOLD THEM OF THE ISSUE I HAD AND THEY SAID THERE IS NOTHING THEY CAN DO. THIS IS A REOCCURRING ISSUE, AND NOTHING IS BEING DONE ABOUT IT, AND IF I WOULDNT HAVE THOUGHT FAST DURING MY INCIDENT I COULD HAVE LOST MY LIFE OR EVEN WORSE MY CHILDS.

NHTSA ODI 11076170

MY CAR HAS BEEN IN 4 TIMES WITH THE SAME ISSUE, THE VEHICLE WILL RANDOMLY SHUT ITSELF OFF, I.E. THE CAR SHUTS OFF, THE TRANSMISSION MOVES TO PARK. IT IS NOT ECOSTART OR FROM MY UNBUCKLING THE SEATBELT. THIS HAPPENS WHEN I AM TURNING INTO PARKING SPACES AND IMMEDIATELY AFTER THE VEHICLE STOPS, OCCURRENCE IS 20+ TIMES NOW. THE FAULT WILL NOT SAVE IN THE COMPUTER AND LAND ROVERS ENGINEERS HAVE ADMITTED ITS PROBABLY A SOFTWARE GLITCH BUT CANNOT FIX IF IT DOESN'T SHOW IN COMPUTER. I HAVE ATTEMPTED BUYBACK PROCESS WITH LAND ROVER WITH THEM ADMITTING MY CAR HAS "INHERENT DEFECTS" THEY WILL NOT BUY THE VEHICLE BACK, ARE UNABLE TO FIX THIS AND OTHER ISSUES WITH THE VEHICLE. LAND ROVER CLAIMS THE ISSUE DOES NOT AFFECT DRIVEABILITY.

NHTSA ODI 10865863

IN STOP AND GO TRAFFIC FOR APPROXIMATELY 20 MINUTES THE RANGE ROVER'S ECO MODE WAS ENGAGING PROPERLY AND SHUTTING DOWN THE ENGINE. IT HAD BEEN RESTARTING PROPERLY HOWEVER IN ONE INSTANCE THE VEHICLE DID NOT RESTART AND THE 'D' INDICATOR FLASHED. THIS LEFT THE VEHICLE DISABLED IN THE MIDDLE LANE OF TRAFFIC. RESTARTING THE ENGINE SOLVED THE PROBLEM HOWEVER THIS COULD HAVE BEEN DANGEROUS IF I HAD BEEN UNABLE TO REENGAGE 'DRIVE.'

NHTSA ODI 10807147

GEARBOX FAULT. I DRIVE A NEW RANGE ROVER EVOQUE, MODEL 2015. THE FIRST TIME I HAD THIS PROBLEM WITH THE VEHICLE WAS IN OCTOBER, 2014, ONLY A MONTH AFTER TAKING THE CAR OUT OF THE DEALERSHIP. WHILE DRIVING THE VEHICLE, IT SUDDENLY AND ABRUPTLY STOPPED IN THE MIDDLE OF A BUSY ROAD. CARS BEHIND ME HAD TO STOP ABRUPTLY, ALMOST HITTING MY CAR AND PEDESTRIANS. MY VEHICLE ACCUSED A GEARBOX FAULT, AND THE GEARBOX WAS BLOCKED. I COULD NOT SHIFT GEARS, THE VEHICLE WAS STUCK FOR OVER HALF AN HOUR, AND I HAD TO RESTART THE CAR SEVERAL TIMES TO BE ABLE TO DRIVE IT AGAIN. MY CAR WAS THEN TAKEN TO LAND ROVER SERVICE FOR REPAIR. WHEN THE VEHICLE WAS RETURNED TO ME, HOWEVER, THE GEARBOX PROBLEM PERSISTED. THE SAME GEARBOX PROBLEM HAPPEN AGAIN TWO MORE TIMES IN JUNE, 2015. IN THE LAST TIMES I WAS INSIDE MY GARAGE. I GOT IN THE CAR AND STARTED THE VEHICLE, BUT I COULD NOT SHIFT GEARS. THE GEARBOX WAS BLOCKED AGAIN, ACCUSING THE GEARBOX FAULT, AND THE CAR WAS STUCK. THIS TIME IT HAD TO BE TOWED AWAY TO LAND ROVER SERVICE. IN THE LAST TIME LAND ROVER REPAIRED MY VEHICLE, A NEW SOFTWARE WAS INSTALLED. THE SERVICE REPRESENTATIVE STATED THAT THERE IS A RECALL IN THE UNITED STATES FOR THE EVOQUE MODEL. APPARENTLY, LAND ROVER USED FAULTY GEARBOXES, AND IS NOW OFFERING A SOFTWARE UPGRADE TO ALL VEHICLES OF THAT MODEL TO FIX THE FAULTY GEARBOXES. OVER 36,000 THOUSAND VEHICLES WERE RECALLED OUTSIDE THE U.S. FOR THE SOFTWARE UPGRADE, AFTER THE PROBLEM WAS REPORTED IN THE MEDIA. BUT I FOUND NO CONFIRMATION OF THE RECALL IN THE UNITED STATES. LAND ROVER DID NOT CONTACT US ABOUT THE RECALL BEFORE, AND WAS UNABLE TO ANSWER WHETHER OR NOT IT IS AN EFFECTIVE SOLUTION TO THE GEARBOX FAULT PROBLEM WITH THE EVOQUE MODEL.

NHTSA ODI 10730480