What 977 owners told NHTSA about the 2015 GMC Yukon Denali Xl 1500

WHEN SHIFTING INTO GEAR FROM A CHILD START, THE VEHICLE TAKES APPROXIMATELY 3 SECONDS TO SHIFT. DURING THAT TIME THE VEHICLE IS NOT IN GEAR AND CAN ROLL IN ANY DIRECTION. THERE IS A SOFTWARE FIX FOR THIS THAT I MUST PAY THE DEALER TO INSTALL. THIS HAPPENS EVERY COLD START.

NHTSA ODI 11000313

VEHICLE DRIVE TRAIN OPERATES ERRATICALLY IN VARIOUS OPERATING SITUATIONS AND HAS EXTENSIVE VIBRATIONS BETWEEN 25-40MPH; VIBRATIONS ARE WORSE IN CERTAIN GEARS. SIGNIFICANT LUNGEING AND JERKING OF SHIFTING GEARS ON ACCELERATION, PARTICULARLY WHEN NOT ACCELERATING INTENSELY. VEHICLE MAKES A CLUNK/KNOCK SOUND WHEN DECELERATING RAPEDLY. TAKEN IN FOR SERVICE 2X AT 2 DIFFERENT GMC DEALERS. TRANSMISSION HAS BEEN REPROGRAMMED 1X. NITHER DEALER PROVIDED GMC TECHNICAL SERVICE BULLETIN "#99-04-20-002I: INFORMATION ON DRIVE TRAIN CLUNK NOISE - (NOV 18, 2014)" AFTER MY VEHICLE WAS TAKEN ON AN UNAUTHERIZED 30 MILE 'TEST DRIVE' I WAS TOLD 'IT'S NORMAL OPERATION' AND "CUSTOMER CONCERN NOT DUPLICATED AT THIS TIME". SIMPLY FIND THIS HARD TO BELIEVE AS THE OPERATIONS AS DESCRIBED ARE BEING ACKNOWLEDGED BY A GMC BULLETIN. THIS IS SERIOUS: (1) THE SUDDEN JERKING/SLAMMING OF GEARS WILL HAVE A LONG TERM EFFECT ON THE TRANSMISSION (2) THE ACCELERATION ON DOWNSHIFTING IS A HUGE LIABILITY AS THE INCREASED POSSIBILITY OF COLLISION IS SIGNIFICANT AND (3) DIFFINETLY NOT 'NORMAL' OPERATION.

NHTSA ODI 10971782

VEHICLE DRIVE TRAIN OPERATES ERRATICALLY IN VARIOUS OPERATING SITUATIONS AND HAS EXTENSIVE VIBRATIONS BETWEEN 25-40MPH; VIBRATIONS ARE WORSE IN CERTAIN GEARS. SIGNIFICANT LUNGEING AND JERKING ON SHIFTING GEARS ON ACCELERATION PARTICULARLY WHEN NOT ACCELERATING INTENSELY. MOST CONCERNING: WHEN DECELERATING AFTER RUNNING AT HIGHWAY SPEEDS AND DOWNSHIFTING (I.E. EXIT RAMPS, HIGHWAY SERVICE/REST AREAS), VEHICLE ACCELERATES (AFTER DOWNSHIFTING) AND REQUIRES EXTENSIVE BRAKE PRESSURE TO SLOW AND CONTROL. TAKEN IN FOR SERVICE 3X AT 3 DIFFERENT GMC DEALERS. TRANSMISSION HAS BEEN REPROGRAMMED 2X. 3RD DEALER PROVIDED GMC TECHNICAL SERVICE BULLETIN "#99-04-20-002I: INFORMATION ON DRIVE TRAIN CLUNK NOISE - (NOV 18, 2014)" AND TOLD IT'S 'NORMAL OPERATION' AND IS DUE TO DRIVETRAIN 'LASH' (AKA GEAR SLOP OR PLAY). PAID $150 TO BE TOLD "CUSTOMER CONCERN NOT DUPLICATED AT THIS TIME". SIMPLY FIND THIS HARD TO BELIEVE AS THE OPERATIONS AS DESCRIBED ARE READILY APPARENT. IN ALL SERIOUSNESS: (1) THE SUDDEN JERKING/SLAMMING OF GEARS ON ACCELERATION HAS BEEN NOTICE BY SEVERAL PASSENGERS NOT JUST MYSELF, (2) THE ACCELERATION ON DOWNSHIFTING IS A HUGE LIABILITY AS THE INCREASED POSSIBILITY OF REAR END COLLISION IS SIGNIFICANT AND (3) NO WAY IS IT 'NORMAL' OPERATION.

NHTSA ODI 10966217

IN MOTION VEHICLE SHUTTERS, CLUNKING IN BETWEEN GEARS, CLUNKS GOING INTO REVERSE, SHUTTERS BETWEEN 30-40 MPH AND OVER 65 MPH. BOUGHT VEHICLE BRAND NEW OFF SHOW ROOM FLOOR, VEHICLE WAS OUT OF ALIGNMENT WHEN I PURCHASED IT. AROUND 12,000 MILES NOTICED IT WAS SHUTTERING AND AS TIME HAS CONTINUED IT HAS PROGRESSIVELY GOTTEN WORSE. AT 17,000 MILES 11/16 TORQUE CONVERTOR WENT OUT AND WAS REPLACED. 1/17 BACK IN SHOP NOW WITH SAME PROBLEMS BUT MUCH WORSE.

NHTSA ODI 10947079

DRIVING IN SNOWY CONDITIONS WITH THE VEHICLE IN 4WD, BEGAN NAVIGATING A TURN AND THE VEHICLE SEEMED TO SHIFT INTO NEUTRAL, AND THE DASH DISPLAYED THE "4WD SHIFT ON PROGRESS" ON THE DASH WITHOUT DRIVER TOUCHING THE 4WD BUTTONS. COULD NOT STEER OR BRAKE OR DO ANYTHING. VEHICLE ENDED UP HITTING A WALL CAUSING A FAIR AMOUNT OF DAMAGE. VEHICLE DOES NOT GO IN FOR REPAIRS UNTIL NEXT WEEK BUT THE DEALERSHIP MADE IT SOUND LIKE IT'S A TRANSFER CASE ISSUE WHICH APPEARS TO BE A KNOWN ISSUE ON THESE VEHICLES. *TR

NHTSA ODI 10937107

TRANSMISSION HAS BEEN CLUNKY AND JERKY FROM FROM PURCHASE. THE VEHICLE VIBRATES BETWEEN 30 - 35 MILES PER HOUR WHEN SHIFTING. THE VEHICLE LURCHES FORWARD WHEN ACCELERATING AS IF IT HAS DIFFICULTY DOWN-SHIFTING. THE PROBLEM IS PRESENT FROM SIMPLY BACKING UP OUT OF THE DRIVEWAY, MODEST SPEEDS ON CITY STREETS, OR ON THE HIGHWAY. WHEN BROUGHT BACK TO THE DEALER, THEY CLAIMED IT WAS A SOFTWARE ISSUE AND "REFRESHED" THE SOFTWARE. THE PROBLEM HAS NOT GONE AWAY AND DID NOT IMPROVE BY THIS SOFTWARE CORRECTION. MY INTERNET RESEARCH INDICATES THAT THIS IS A COMMON PROBLEM WITH THE NEW 8-SPEED TRANSMISSION FOR THE 2015 YUKON DENALI AND CADILLAC ESCALADE.

NHTSA ODI 10899646

WHEN APPROACHING A TOLL BOOTH ON THE MASS TURNPIKE,WITH SEVERAL LANES MERGING, WITH THE VEHICLE ALMOST STOPPED,IT DOWNSHIFTED TO 1ST GEAR AND IN THE PROCESS LURCHED FORWARD EXTREMELY VIOLENTLY TO THE POINT I ALMOST CRASHED INTO THE CAR MERGING IN FRONT OF ME-PROBABLY STOPPED SHORT BY SIX INCHES OR LESS !!!

NHTSA ODI 10892245

OUR VEHICLE HAS A SIGNIFICANT VIBRATION IN V4 MODE WHEN TRAVELING BETWEEN 45-65 MPH AND ABOVE. THE VIBRATION IS ALSO ACCOMPANIED BY INCREASED CABIN PRESSURE. THESE ISSUES ARE CAUSING HEADACHES, NAUSEA, DIZZINESS, AND ARE FURTHER EXACERBATING MY WIFE'S MULTIPLE SCLEROSIS. WE ALSO HAVE A POPPING SOUND COMING FROM THE REAR OF THE VEHICLE'S SUSPENSION WHEN TURNING THAT MAKES US FEEL UNSAFE. THE VIBRATION STARTED RIGHT AFTER WE TOOK DELIVERY OF THE CAR AND HAS ONLY GOTTEN WORSE. WE BOUGHT THE CAR IN APRIL 2015 AND THE ISSUE CONTINUES UNFIXED TO THIS DAY. THE POPPING NOISE STARTED ABOUT 3-4 WEEKS AGO AND IT SOUNDS LIKE A SUSPENSION COMPONENT. OUR AC RECIRCULATING FEATURE ALSO DOES NOT WORK AND IT ALLOWS HARMFUL EXHAUST SMOKE IN.

NHTSA ODI 10885983

REPLACED TRANSMISSION WITH DEALER 2 TIME

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WITH ALL WINDOWS UP, VEHICLE EXHIBITS A BUFFETING / PRESSURE SENSATION THAT CAN BE FELT PREDOMINATELY IN THE EARS BETWEEN 30 AND 50 MPH. SIMILAR TO WHEN ONLY THE REAR PASSENGER WINDOWS ARE DOWN IN MANY VEHICLES. I SECOND THE FACT THAT AFTER ANY AMOUNT OF TIME AT THESE SUSTAINED SPEEDS IT BEGINS TO CAUSE DIZZINESS, EAR PAIN, AND HEADACHES. GM FORUMS ARE FLOODED WITH COMPLAINTS. THIS VEHICLE OBVIOUSLY WAS MANUFACTURED WITH A SIGNIFICANT, KNOWN FLAW THAT THEY CANNOT CURRENTLY FIX. THIS SHOULD ABSOLUTELY BE A SAFETY ISSUE STRICTLY BASED UPON THE PHYSICAL SYMPTOMS ONSET BY THE FEELING WITHIN THE VEHICLE.

NHTSA ODI 10822332

VEHICLE EXHIBITS A "BUFFETTING" OR PRESSURE SENSATION THAT CAN BE FELT PRIMARILY IN THE EARS BETWEEN 40 AND 50 MPH. AFTER ANY AMOUNT OF TIME AT THESE SUSTAINED SPEEDS IT BEGINS TO CAUSE DIZZINESS, EAR PAIN, AND HEADACHES. THIS CONDITION WAS CONFIRMED BY THE DEALER WITH 3 SEPARATE DRIVERS INCLUDING A TECH, THE SALES MANAGER, AND THE OWNER. GM HAS A TECHNICAL PI ISSUED, AS THE PROBLEM IS APPARENTLY RELATIVELY COMMON IN THESE VEHICLES. SUGGESTED REPAIRS INCLUDE RE-BONDING THE ROOF SHEET METAL TO THE FRAME, REPAIR/REPLACEMENT OF THE REAR DIFFERENTIAL, REPLACEMENT OF THE PROPSHAFT, REPAIR/REPLACEMENT OF WHEELS AND TIRES, REMOVAL AND "RELAXING" OF THE EXHAUST SYSTEM, AND MORE. NONE OF WHICH APPEARS TO SOLVE THE ISSUE. A QUICK INTERNET SEARCH TURNED UP DOZENS OF CASES WITH THIS ISSUE IN JUST ONE WEBSITE. GM HAS MANUFACTURED A VEHICLE WITH A SIGNIFICANT, KNOWN FLAW THAT THEY CANNOT CURRENTLY FIX. THIS FLAW SHOULD BE CONSIDERED A SAFETY ISSUE STRICTLY BASED UPON THE PHYSICAL SYMPTOMS TRIGGERED BY THE SENSATION WITHIN THE VEHICLE.

NHTSA ODI 10809923

TRANSFER CASE FAILURE CAUSING MULTIPLE OTHER COMPONENT / SYSTEM-WIDE FAILURES INCLUDING ADVANCE SAFETY FEATURES, ENGINE POWER REDUCTION, 4 WHEEL DRIVE SYSTEM FAILURE, BLUETOOTH CONNECTIVITY FAILURE, RADIO FAILURE, TRACTION CONTROL FAILURE AND MORE.

NHTSA ODI 10790250

WIFE AND THREE KIDS IN VEHICLE, STOPS ON HILL SEEMS TO HAVE SHIFTED INTO NEUTRAL. GOES BACKWARDS DOWN HILL FLIPS OVER LANDS ON ROOF. NO INJURIES THANK GOD! VEHICLE HAD BEEN BACK FOR TRANSMISSION RECALL TWICE, THE LAST TIME THEY SAID THEY HAD TO WAIT FOR PARTS... MIND YOU THE VEHICLE IS BRAND NEW. SOMEONE NEEDS TO GET THESE OFF THE ROAD NOW!

NHTSA ODI 10763631

...WIFE STOPPED ON HILL TO SPEAK TO SON.. I BELIEVE AT THIS POINT THE VEHICLE WENT TO NEUTRAL, WHEN SHE TRY TO GO FORWARD, IT WENT DOWN THE HILL HIT A POLE AND ROLLED OVER.

NHTSA ODI 10761831

VERY CONCERNED ABOUT MY 2015 YUKON XLT. THE VEHICLE'S GEAR SHIFTED TO A NEUTRAL OF VERY LOW GEAR (NOT VERY SURE) AS I WAS DRIVING DOWN A LONG HILL NEAR BIRMINGHAM, AL. IT FELT LIKE IT WENT TO FIRST GEAR, BUT AT THE SAME TIME IT DID NOT SLOW THE VEHICLE DOWN, ALMOST FELT LIKE THE GEAR WAS GRINDING. THE TRUCK DID NOT CATCH BACK INTO NORMAL GEAR UNTIL THE VEHICLE LEVELED BACK AT THE BOTTOM OF THE HILL. (IT WAS EXTREMELY SCARY AND WORRISOME EVER SINCE THEN, THE TRANSMISSION WILL NOT SHIFT SMOOTHLY.

NHTSA ODI 10725141

I HAVE A 2015 YUKON DENALI AND I WAS DRIVING 65 ON THE HIGHWAY AND THE ENGINE SHUT DOWN COMPLETELY. A WARNING MESSAGE SAID ENGINE POWER FAILURE. I HAD 4 CARS AND AN 18 WHEELER BEHIND ME AT THE TIME. I MANAGED TO PUT THE VEHICLE IN NEUTRAL AND COAST TO THE SIDE OF THE ROAD ONTO A MEDIAN. IT WAS TOWED TO THE DEALERSHIP WHERE THEY STARTED TRYING SAY IT MIGHT HAVE BEEN BAD GAS. THEN I WAS TOLD I CRACKED VALVE AND THEY ALREADY HAD ONE OTHER JUST LIKE THIS, THEN 1 DAY LATER AFTER A TECH LEVEL 2 AND A SHOP FORUM LOOKED AT IT, AND A CONVERSATION WITH A GM PAC REP, GM APPROVED A COMPLETE ENGINE REPLACEMENT! I WAS SHOCKED. I'VE HAD THE SAME 4-WHEEL DRIVE ISSUES EVERYONE ELSE HAS. I'VE ALSO HAD A/C PROBLEMS, STEER WHEEL POPPING NOISES, SUNROOF LOUD WIND NOISES. MY SEAT SHIFTS WHEN I DRIVE IT. THE A/C SEATS DON'T COOL PROPERLY, WHICH I FOUND OUT WHEN THEY PUT ME IN A LOANER YUKON THAT WORKED FINE. THE SPEEDOMETER GAUGE ALSO DIDN'T WORK FOR 2 DAYS, WHICH I HAVE A PICTURE OF AND RECEIVED A WARNING TICKET FOR WHEN I WAS PULLED OVER BY AN OFFICER NOT KNOWING WHAT SPEED I WAS GOING. I PASSENGER STEP GUARD DOESN'T ALWAYS RETRACT PROPERLY. MY UNIT WAS PURCHASE MAY 2014 AND WAS ONE OF THE FIRST 4 X 4 UNITS THAT WAS PRODUCED AND HAS HAD CONSTANT PROBLEMS. GM KEEPS DENYING A BUYBACK, THEN NO TRADE ASSISTANCE, THEN NOW HAS OFFERED AN EXTENDED WARRANTY. THIS PARTICULAR VEHICLE I HAVE IS NOT SAFE FOR MY FAMILY TO BE RIDING IN. I CAN'T TRADE IT IN OR SELL IT TO ANYONE ELSE KNOWING THE PROBLEMS IT HAS. THE DEALER WON'T EVEN TAKE IT BECAUSE THEY KNOW THE PROBLEM THAT THEY ARE DEALING WITH. *TR

NHTSA ODI 10711855

WHEN THE VEHICLE GOES INTO 4 CYLINDER MODE AND YOU HOLD THE SPEED STEADY OR GIVE IT A LITTLE GAS IT STARTS TO VIBRATE YOU CAN FEEL THE VIBRATION IN THE STEERING WHEEL AND ON THE FRONT CONSOLE GIVE IT ENOUGH GAS TO MAKE IT GO INTO 8 CYLINDER MODE THE VIBRATION GOES AWAY. *TR

NHTSA ODI 10704265

THE NEW 2015 VEHICLE FREEZES UP IN FULL TIME 4WD MODE AND WILL NOT SHIFT OUT. THE DEALER INDICATES THAT IT IS A "KNOWN PROBLEM BY GM" AND THAT THEY ARE "WORKING ON IT". THEIR FIX AT THIS POINT IS TO HAVE YOU RUN THE VEHICLE IN 2WD MODE WHICH IS AN OBVIOUS SAFETY ISSUE DURING OUR WINTER MONTHS AS IT IS THEN A REAR WHEEL DRIVE VEHICLE BEING DRIVEN ON ICY ROADS.THE OTHER FIX IS TO RUN IT IN 4WD MODE BUT TURN IT INTO 2WD MODE EVERY TIME YOU TURN THE VEHICLE OFF. OBVIOUSLY, MANY DRIVERS WILL FORGET TO DO THIS AND THEREFORE MY FAMILY AT TIMES IS JUST RUNNING IT IN 2WD MODE THEREBY INCURRING A RISKY DRIVING SITUATION. DESPITE NUMEROUS DISCUSSION, I HAVE NOT BEEN ABLE TO GET ANY INFORMATION ON WHEN THE VEHICLE WILL BE FIXED. *TR

NHTSA ODI 10700756

VEHICLE HAS A TERRIBLE VIBRATION. HAS BEEN TO DEALER 7 TIMES, FOR A TOTAL OF 4 WEEKS. A GM ENGINEER HAS LOOKED AT IT TWICE. THEY HAVE REPLACED RING/PINION, DRIVESHAFT, AXLE .. TRIED IT WITH 4 SETS OF TIRES/WHEELS. LAST IDEA WAS TO REPLACE SHOCKS, STRUTS, SWAY BARS WITH HAND BUILT PARTS, CUT BRACKETS OFF CAR AND WELD NEW BRACKETS ON. WHEN LIABILITY WAS BROUGHT UP, THEY CHANGED THEIR STORY. THERE IS A LARGER ISSUE AS WAS RELAYED BY ENGINEER TO SERVICE MANAGER AT DEALERSHIP. ISSUE IS WITH ALL 2015 TAHOE, YUKON, ESCALADES. IN AN EFFORT TO PREVENT ROLL OVERS, THEY DESIGNED THE FRAME AND BODY MOUNTS TOO STIFF. THERE ARE 40 ENGINEERS WORKING ON ISSUES, THEY HAVE NO SOLUTIONS THAT WORK ACROSS THE BOARD. ACCORDING TO ENGINEER, GM IS KEEPING AN EYE ON HOW MANY UNITS THEY HAVE TO BUY BACK, OR TRADE FOR ... IF NUMBER IS LOW ENOUGH, THEY WILL NOT MAKE ANY CHANGES TO DESIGN. I WOULD LIKE TO SCHEDULE A MEETING NEXT WEEK TO DISCUSS THIS ISSUE AND THE LARGER ISSUE IN PERSON. SINCE THEY ARE REFUSING TO BUY BACK MY VEHICLE, I AM TURNING MATTER OVER TO ATTORNEY. *TR

NHTSA ODI 10681579

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING 35 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE FOUR WHEEL DRIVE LOW INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 10679263

TRANSFER CASE ENGAGED INTO 4WD WHILE DRIVING WITH TOUCHING ANY OF THE CONTROLS. NOW IT WON'T SWITCH OUT. SERVICE 4WD LIGHT APPEARS. *TR

NHTSA ODI 10661125

TURNED ON CAR, SERVICE 4 WHEEL DRIVE MESSAGE ON DISPLAY. CAR WILL NOT MOVE. STRANDED WITH SMALL CHILDREN FOR 1 HOUR WAITING FOR A TOW. ONLY 616 MILES ON THE CAR - HAD FOR A WEEK. WHY ON EARTH WAS THE RECALL NOT PERFORMED AT THE DEALERSHIP PRIOR TO SELLING A $70,000 VEHICLE? *TR

NHTSA ODI 10660163

AFTER OWNING THE 2015 YUKON DENALI FOR 6 MONTHS, I HAVE TO SAY THIS VEHICLE HAS ITS FLAWS. THE 4WD SYSTEM IS IN FOR SERVICE ALREADY AFTER 9000 MILES. NOT THE KIND OF QUALITY I WOULD HAVE EXPECTED ON AN $80,000 SUV. AT THE MOMENT, THE VEHICLE IS ONLY A 2 WD SYSTEM AND SEEMS VERY DIFFICULT TO DRIVE AND TURN. ALSO, THE INTELLILINK SOFTWARE IS VERY "BUGGY" AND NEEDS MANY UPDATES. ON SEVERAL OCCASIONS, THE ENTIRE TOUCHSCREEN WILL GO BLANK WHILE DRIVING DOWN THE ROAD. THIS IS CAUSE FOR CONCERN AND IS A MAJOR DRIVING DISTRACTION. *TR

NHTSA ODI 10659797

THIS IS THE SECOND TIME THE FOLLOWING OCCURRED. (OCT 27,2014 AND NOW ON NOV. 5,2014). WHEN I WENT TO DRIVE THE CAR, SUDDENLY THE CAR DID NOT TURN PROPERLY. IF I MADE A SHARP TURN, IT SOUNDED LIKE THE FRONT WHEELS WERE RUBBING. THE CAR WAS IN 2 WHEEL AUTO. I IMMEDIATELY CALLED THE SALESMAN AND EXPLAINED THE SITUATION. I DROVE THE CAR ON THE HIGHWAY (65MPH) TO DEALERSHIP. DAY LATER, LOOSE WIRE IN TRANSFER CASE. EVERYTHING FINE. SAME THING OCCURS ON NOV. 5TH AND THE SALESMAN TELLS ME TO TAKE A VIDEO, WHICH I DO, AND BRING THE CAR IN. TODAY I AM TOLD IT WAS THE COMPUTER PROGRAM THAT WAS THE PROBLEM. THE SALESMAN CONFIRMS THAT THE AUTO WAS IN 4 WHEEL DRIVE WHEN I BROUGHT THE CAR IN BUT THE RECEIVING AND DELIVERY SERVICE TECHNICIAN NOW SAYS IT WASN'T. HE SAID THE 4WD LIGHT WAS NOT ON AND HE ONLY FELT A LITTLE BIT OF A ROUGH RIDE WHEN I DROPPED IT OFF. HE ALSO TOLD ME THAT THE STATE OF VIRGINIA DOES NOT HAVE A LEMON LAW, WHICH HE BACK TRACKED AFTER I CALLED HIM ON IT. OTHER PROBLEMS WITH CAR. NAV/RADIO/BACKUP CAMERA WENT BLANK ON NOV. 4TH. THERE IS A WHISTLE NOISE ON THE TOP OF THE DRIVERS SIDE DOOR. THE RIDE IS SUBSTANDARD TO MY OLD 2007 GMC YUKON XL DENALI, WHICH I BOUGHT NEW AND HAD 197K MILES. YOU FEEL EVERY PEBBLE OR ROAD IMPERFECTION. YOU GET THE TYPICAL RESPONSE AS IF THIS WAS A $5,000 USED CAR AND NOT AN $78,000.00 PREMIUM SUV. *TR

NHTSA ODI 10653932

I WAS BACKING OUT OF PARKING SPACE IN THE MALL PARKING LOT WHEN THE SERVICE LIGHT CAME ON. IT STATED SERVICE 4WD. THE TRUCK WAS VERY HARD TO STEER AND WOULDN'T CHANGE INTO 2 WHEEL DRIVE I WAS 40 MILES FROM HOME AND BURNED OVER A 1\4 TANK OF GAS. WITH LESS THAN 6000 MILES I MUST SAY THIS ISN'T HOW I EXPECT A $60,000 TRUCK TO PERFORM. *TR

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