What 977 owners told NHTSA about the 2015 GMC Yukon Denali Xl 1500

I PUT IN ANOTHER COMPLAINT AND FORGOT TO ADD MAYBE THE MOST IMPORTANT DETAILS!!!! I HAVE NOTICED MY CRUISE CONTROL, CHECK ENGINE LIGHT, BRAKE LIGHTS, AND REMOTE START THOUGH I'M HAVING ISSUES WITH THEM ALL WORKING ONLY WHEN THEY WANT TO IT SEEMS WHEN IT'S HOT OUTSIDE ALL OF THESE THINGS GO HAY WIRE AND WHEN IT'S FREEZING COLD (COLORADO WINTER) EVERYTHING WORKS FINE. TODAY HIGH OF 40 EVERYTHING IS WORKING FINE... HIGHS IN THE 80+ EVERYTHING SEEMS TO NOT WORK. SO IT'S BASICALLY BOILING DOWN TO ELECTRICAL ISSUES WHEN IT'S HOT AND NO ISSUES WHEN IT'S FREEZING COLD. CAN SOMEONE PLEASE FIX THIS!!!! I'VE SEEN NUMEROUS COMPLAINTS OF OTHERS HAVING THE SAME ISSUES WITH HEAT AND ELECTRICAL ISSUES.(CARGURUS.COM) PLEASE SOMEONE DO SOMETHING GM NEEDS TO FIX THIS!!!!!!!! I ONLY HOPE OTHERS HAVE MADE THESE COMPLAINTS SO GM CAN BE HELD RESPONSIBLE! 800$ FOR A BRAKE LIGHT GET OUT OF HERE!!!!!!!! AND THAT'S JUST THE PRICE TO FIX THE BRAKE LIGHT WHEN IT DECIDES NOT TO WORK AND I'M NOT PAYING THAT MUCH TO FIX ONE ISSUE WHEN IT SEEMS TO BE SOMETHING WITH THIS VEHICLE AND HEAT!

NHTSA ODI 11139221

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE AT A TRAFFIC LIGHT OR STOP SIGN WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE WOULD SHAKE AND IDLE HIGHLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DICK NORRIS BUICK GMC CLEARWATER (18200 US HWY 19 NORTH, CLEARWATER, FL, (727-536-1967) AND THE MOTOR MOUNTS WERE REPLACED THREE TIMES, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES AND THE MOTOR MOUNTS WERE ADJUSTED AND THE TRANSMISSION MOUNTS WERE REPLACED; HOWEVER, THE VEHICLE CONTINUED TO IDLE HIGHLY AND SHAKE WHILE STOPPED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. *TT

NHTSA ODI 11105283

I WAS RECENTLY IN AN ACCIDENT AT A STOPLIGHT. WHEN I ARRIVED AT THE STOPLIGHT SOMETHING FELL OUT OF PASSENGER SEAT ONTO FLOOR. I PUT THE TRUCK IN PARK, TOOK OFF MY SEATBELT, LEANED OVER TO PICK UP ITEM AND PUT IT BACK ON THE SEAT. I THEN PUT SEATBELT BACK ON AND PUT FOOT ON BRAKE AND PUT THE TRUCK INTO DRIVE. IT ALL HAPPENED PRETTY QUICKLY AND CAN'T SWEAR TO THE SPECIFICS BUT I THINK THE TRUCK MAY HAVE "JUMPED" A LITTLE WHEN I PUT THE TRUCK INTO DRIVE AND PROPELLED ME INTO THE CAR IN FRONT OF ME AT A VERY LOW SPEED. THE REASON WHY I BELIEVE THIS HAPPENED IS THAT I HAD PREVIOUSLY ASKED THE LOCAL GMC DEALER SERVICE CENTER IF THERE WERE ANY RECALLS OR OTHER REPORTS ON THIS TYPE OF THING HAPPENING BECAUSE IT HAPPENS WITH MY TRUCK. I HAD BEEN EXPERIENCING THIS "ENGINE JUMPING" UPON PUTTING IT INTO DRIVE ISSUE FOR SEVERAL MONTHS.

NHTSA ODI 11023490

2015 GMC YUKON - REPLACED THE BAD CONDENSER! VERY COSTLY, PART WAS ON BACKORDER FOR 2 MONTHS SO OBVIOUSLY THERE ARE A LARGE AMOUNT OF OTHERS HAVING THE SAME ISSUES. THIS IS CONSIDERED SAFETY ISSUES DUE TO THE HEAT IN THE SOUTH AND WE PAID $65,000 FOR A VEHICLE WHICH 2 YEARS LATER NOW HAS A BAD CONDENSER - AN ADDITIONAL $1,000. I'M DONE WITH GMC. I FEEL LIKE WE HAVE BEEN TREATED POORLY AND THIS PART SHOULD BE RECALLED IMMEDIATELY. YOU ARE A BILLION DOLLAR INDUSTRY, IF YOU WANT TO KEEP PEOPLE COMING BACK YOU MAKE IT RIGHT WITH YOUR CUSTOMERS. I WANT TO BE REIMBURSED FOR MY ENTIRE BILL I'M ABOUT TO PAY. I AM SO DISAPPOINTED, I HAVE ALWAYS ALWAYS BEEN A GMC/CHEVROLET PERSON BUT THIS HAS TRULY MADE ME SICK TO KNOW THAT MY FAMILY FORKED OUT $1,000 FOR YOUR MISTAKE! COME ON IT'S A $65,000 VEHICLE...VERY VERY VERY ANGRY. PLEASE FEEL FREE TO CONTACT ME REGARDING OUR BILL AND HOW YOU WILL ATTEMPT TO PROVIDE AMAZING CUSTOMER SERVICE TO MAKE THIS RIGHT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11014598

1. WHILE DRIVING STEERING WHEEL WAS MAKING A CLICKING NOISE WHEN TURNING. DEALER REPLACED UPPER STEERING COLUMN BEARING AND TURN SIGNAL. THREE MONTHS LATER DEALER REPLACED STEERING COLUMN AGAIN DUE TO SAME ISSUE. 2. ONE MONTH LATER BOTH FRONT COIL SPRINGS WERE REPLACED. 3. WHEN REPLACED SPRINGS, DEALER FOUND THAT LEFT FRONT UPPER BALL JOINT WAS LOOSE SO REPLACED UPPER BALL JOINT AND UPPER CONTROL ARM. 4. AFTER REPLACING ABOVE MENTIONED PARTS, NOISE WAS STILL PRESENT WHEN DRIVING SO DEALER REPLACED BOTH LEFT AND RIGHT FRONT STRUTS. 5. THE FOLLOWING MONTH RIGHT FRONT STRUT WAS REPLACED AGAIN DUE TO NOISE WHILE DRIVING. 6. ONE MONTH AFTER THAT SERVICE THE RADIATOR BEGAN LEAKING WHILE ON THE ROAD AND THE DEALER REPLACED THE RADIATOR. 7. 07/12/2017 LEFT FRONT STRUT WAS REPLACED AGAIN. THIS IS THE 4TH STRUT PUT IN THIS VEHICLE. 8. 07/12/2017 A/C STOPPED WORKING. DEALER SAID IT NEEDS NEW CONDENSER WHICH IS ON BACK ORDER INDEFINITELY AT THIS POINT SO NOT ABLE TO FIX AT THIS TIME. THESE ISSUES HAPPENED OVER A PERIOD OF 18 MONTHS. NOT AT A SPECIFIC TIME. THE STEERING COLUMN IS STILL MAKING A CLICKING NOISE WHILE TURNING. WE HAVE TAKEN THE VEHICLE BACK, HOWEVER THE DEALER SAYS THEY ARE UNABLE TO DUPLICATE THE NOISE. IF THEY END UP REPLACING THE STEERING COLUMN AGAIN IT WILL BE THE THIRD TIME. THIS VEHICLE IS NOT TRUST WORTHY TO DRIVE LONG DISTANCES OR CROSS COUNTRY. VERY DISAPPOINTING FOR A $70,000 NEW VEHICLE.

NHTSA ODI 11005601

AC CONDENSER 2015 YUKON DENALI BROKEN FOR MONTHS, TOLD REPEATEDLY FROM PRIME DEALERSHIP THAT NO CONDENSERS AVAILABLE, THERE IS A 40+ PERSON WAIT FOR NEW CONDENSERS WITHIN A 10 MILE RADIUS. IT'S A FULL TIME JOB TO GET SOMEONE TO HELP US. WE BOUGHT THIS CAR 1 YEAR AGO AND CAN'T EVEN DRIVE IT IN THIS HOT WEATHER! SITS IN OUR DRIVEWAY UNTIL THE TEMP GETS TO BELOW 80.

NHTSA ODI 11001404

AIR CONDITIONER CONDENSER FAILED. REPLACEMENT PART IS ON NATIONAL BACK ORDER. WE HAVE BEEN WAITING 5 WEEKS SO FAR AND NO UPDATE FROM GM.

NHTSA ODI 10991649

TL* THE CONTACT OWNS A 2015 GMC YUKON XL. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN PARK AND WAS ABLE TO RESTART THE VEHICLE. AFTER TURNING THE STEERING WHEEL, THE VEHICLE STALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 64,712.

NHTSA ODI 10909817

OUR 2015 YUKON XL DENALI HAS BEEN IN FOR REPAIR SERVICE FOR 41 DAYS SINCE PURCHASED NEW 3/23/15. THE CAR HAS STALLED WHILE IN MOTION WITH MY WIFE AND THREE DAUGHTERS IN THE VEHICLE TWICE AND BEEN UNRESPONSIVE TO THROTTLE INPUT 3 ADDITIONAL TIMES. THE STALL OCCURRED ONCE WHILE TURNING LEFT ACROSS TRAFFIC AND ANOTHER TIME WHILE TURNING RIGHT AND MERGING WITH TRAFFIC! THE PROBLEM IS INTERMITTENT AND GMC HAS NEVER BEEN ABLE TO REPLICATE IT. THEY HAVE GIVEN US THE SHOULDER SHRUG, "I DON'T KNOW WHAT TO TELL YOU, WE CAN'T REPLICATE IT" LINE, SO HERE ARE YOUR KEYS. NO WARNING INDICATORS, NO SIGNS IT MAY HAPPEN, AND NO WAY TO PULL UP THE ISSUE WITH THEIR DIAGNOSTICS...HUGE SAFETY CONCERN AND EACH TIME THEY HAVE HANDED US THE KEYS BACK AFTER 7 DAYS (THEIR STANDARD ALLOTTED TIME TO HAVE A LOANER OUT) WITHOUT ANY PROACTIVE ESCALATION TO FIND ROOT CAUSE OR CONCERN FOR MY FAMILY'S SAFETY. THE LAST TIME WE TOOK IT IN, THEY HAD IT FOR 8 DAYS AND COULD NOT REPLICATE THE ISSUE. WE SIGNED OUR SERVICE PAPERWORK AND I ESCALATED TO THE SERVICE MANAGER BEFORE LEAVING. AFTER TELLING HIM WE WOULD BE PURSUING BUYBACK, HE MIRACULOUSLY HAD AN IDEA IT MAY BE RELATED TO A WIRING HARNESS ISSUE. THIS WAS BASED OFF HIS EXPERIENCE WITH A SIERRA PICKUP (5.3L, NOT OUR 6.2L) THAT HAD SIMILAR BEHAVIOR. WE LEFT THE VEHICLE AND, WOULDN'T YOU KNOW IT, THEY REPLACED A WIRE AND "HAVE REASONABLE CONFIDENCE" IT RESOLVED THE ISSUE. TWO WEEKS LATER, IT'S BACK IN THE SHOP FOR KEY FOB NOT DETECTED (AFTER ALREADY DRIVING). TRUCK IS IN GEAR AND YOU CANNOT MOVE...ANOTHER HUGE SAFETY CONCERN. IT'S A DUD. WE HAVE ALSO HAD TO HAVE ALL 8 INJECTORS REPLACED DUE TO ROUGH IDLING AND THE STEERING GEAR REPLACED FROM FAULTY MANUFACTURING THAT CREATES A CLICKING WHILE TURNING THE WHEEL, THE CAR IS AT THE DEALER AND WE WILL NOT BE TAKING IT BACK. WE ARE GOING THROUGH THE OFFICAL BUY-BACK PROCESS WITH GMC.

NHTSA ODI 10895928

OUR VEHICLE HAS A SIGNIFICANT VIBRATION IN V4 MODE WHEN TRAVELING BETWEEN 45-65 MPH AND ABOVE. THE VIBRATION IS ALSO ACCOMPANIED BY INCREASED CABIN PRESSURE. THESE ISSUES ARE CAUSING HEADACHES, NAUSEA, DIZZINESS, AND ARE FURTHER EXACERBATING MY WIFE'S MULTIPLE SCLEROSIS. WE ALSO HAVE A POPPING SOUND COMING FROM THE REAR OF THE VEHICLE'S SUSPENSION WHEN TURNING THAT MAKES US FEEL UNSAFE. THE VIBRATION STARTED RIGHT AFTER WE TOOK DELIVERY OF THE CAR AND HAS ONLY GOTTEN WORSE. WE BOUGHT THE CAR IN APRIL 2015 AND THE ISSUE CONTINUES UNFIXED TO THIS DAY. THE POPPING NOISE STARTED ABOUT 3-4 WEEKS AGO AND IT SOUNDS LIKE A SUSPENSION COMPONENT. OUR AC RECIRCULATING FEATURE ALSO DOES NOT WORK AND IT ALLOWS HARMFUL EXHAUST SMOKE IN.

NHTSA ODI 10885983

I AM WRITING TO NOTIFY YOU ABOUT A PROBLEM WITH THE TRANSMISSION IN 2015 GMC YUKON XL. GM IS AWARE OF A PROBLEM. THEY ISSUED AN INTERNAL NOTICE TO DEALERS IN FEBRUARY 2016. HOWEVER, THEY HAVE NOT NOTIFIED TO OWNERS IN THE FORM OF A RECALL. ON SEVERAL OCCASIONS, MY VEHICLE JUMPED FORWARD, WHILE DRIVING IN THE CITY, WHEN IT WAS STOPPED, IN DRIVE, WITH BRAKE ENGAGED. I REPORTED TRANSMISSION PROBLEMS TO MY LOCAL DEALER BUT THEY REPEATEDLY IGNORED MY CONCERNS. THEY KEPT GIVING EXCUSES THAT DIDN'T MAKE SENSE. I FINALLY PRESSED ON, REFUSED TO TAKE MY VEHICLE BACK AND REPORTED THE PROBLEM TO SEVERAL EXECUTIVES. THE PROBLEM WAS FINALLY DIAGNOSED UNDER DIFFERENT CONDITIONS AS STATED IN THE FIRST INTERNAL DOCUMENT IN MARCH 2016. THERE WAS A PROBLEM WITH THE TRANSMISSION. THEY FINALLY REPLACED THE TRANSMISSION FOR "ONE THAT DIDN'T HAVE A PROBLEM". GM ADMITTED THERE ARE PROBLEMS WITH TRANSMISSIONS AND THE PROBLEM HAS BEEN CORRECTED IN NEWER VEHICLES. THEY HAVE YET TO ISSUE A NOTICE TO CURRENT OWNERS THAT THEIR VEHICLES ARE AT RISK. I OWNED A 2015 GMC YUKON XL BUT CHOSE TO SELL IT OVER SAFETY CONCERNS AND LACK OF APPROPRIATE RESPONSE FROM GM CORPORATE. WITH 2 YOUNG CHILDREN, I SPEND A LOT OF TIME AROUND SCHOOLS (LIKE MOST OWNERS OF LARGE GM VEHICLES). I COULD HAVE INJURED OR KILLED SOMEONE. I FEEL IT IS MY OBLIGATION TO BRING THIS SITUATION TO YOUR ATTENTION. IF YOU INTERVENE, YOU CAN HELP TO AVOID ANY INJURIES IN THE FUTURE. IT IS CLEAR THAT GM WILL NOT VOLUNTARILY PROTECT THE PUBLIC.

NHTSA ODI 10881513

WHEN THE CAR IS AT IDLE IN DRIVE IT BECOMES VERY ROUGH (FLUCTUATES UP AND DOWN). THIS HAPPENS ON AND OFF AND I HAVE NO CHECK ENGINE LIGHT ON. SOMETIMES THE CAR EVEN FEELS LIKE IT IS GOING TO STALL OUT. I HAVE HAD IT INTO THE DEALER AND THEY ADMITTED THEY FEEL IT AS WELL. THEY TRIED ADJUSTING THE MOTOR MOUNTS AND THAT DID NOT DO IT. AFTER HAVING IN THE DEALER FOR SEVERAL DAYS THEY CALLED ME AND SAID THEY CAN'T FIND THE ISSUE. THEY TOLD ME THEY WENT INTO ANOTHER 2015 GMC YUKON SLE AND STARTED FEELING THE SAME ISSUE. IT WAS STATED TO ME I MIGHT HAVE TO WAIT FOR MORE COMPLAINTS ON THE VEHICLE TO GET TO THE ROOT OF THE ISSUE. IT CONTINUES TO IDLE ROUGHLY AND I WANT TO GET THIS RESOLVED.

NHTSA ODI 10734441

I HAVE A 2015 YUKON DENALI AND I WAS DRIVING 65 ON THE HIGHWAY AND THE ENGINE SHUT DOWN COMPLETELY. A WARNING MESSAGE SAID ENGINE POWER FAILURE. I HAD 4 CARS AND AN 18 WHEELER BEHIND ME AT THE TIME. I MANAGED TO PUT THE VEHICLE IN NEUTRAL AND COAST TO THE SIDE OF THE ROAD ONTO A MEDIAN. IT WAS TOWED TO THE DEALERSHIP WHERE THEY STARTED TRYING SAY IT MIGHT HAVE BEEN BAD GAS. THEN I WAS TOLD I CRACKED VALVE AND THEY ALREADY HAD ONE OTHER JUST LIKE THIS, THEN 1 DAY LATER AFTER A TECH LEVEL 2 AND A SHOP FORUM LOOKED AT IT, AND A CONVERSATION WITH A GM PAC REP, GM APPROVED A COMPLETE ENGINE REPLACEMENT! I WAS SHOCKED. I'VE HAD THE SAME 4-WHEEL DRIVE ISSUES EVERYONE ELSE HAS. I'VE ALSO HAD A/C PROBLEMS, STEER WHEEL POPPING NOISES, SUNROOF LOUD WIND NOISES. MY SEAT SHIFTS WHEN I DRIVE IT. THE A/C SEATS DON'T COOL PROPERLY, WHICH I FOUND OUT WHEN THEY PUT ME IN A LOANER YUKON THAT WORKED FINE. THE SPEEDOMETER GAUGE ALSO DIDN'T WORK FOR 2 DAYS, WHICH I HAVE A PICTURE OF AND RECEIVED A WARNING TICKET FOR WHEN I WAS PULLED OVER BY AN OFFICER NOT KNOWING WHAT SPEED I WAS GOING. I PASSENGER STEP GUARD DOESN'T ALWAYS RETRACT PROPERLY. MY UNIT WAS PURCHASE MAY 2014 AND WAS ONE OF THE FIRST 4 X 4 UNITS THAT WAS PRODUCED AND HAS HAD CONSTANT PROBLEMS. GM KEEPS DENYING A BUYBACK, THEN NO TRADE ASSISTANCE, THEN NOW HAS OFFERED AN EXTENDED WARRANTY. THIS PARTICULAR VEHICLE I HAVE IS NOT SAFE FOR MY FAMILY TO BE RIDING IN. I CAN'T TRADE IT IN OR SELL IT TO ANYONE ELSE KNOWING THE PROBLEMS IT HAS. THE DEALER WON'T EVEN TAKE IT BECAUSE THEY KNOW THE PROBLEM THAT THEY ARE DEALING WITH. *TR

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