Mar 4, 2019SteeringElectronic Stability Control (esc)Engine
ENGINE SHUTS OFF, STEERING ASSIST DISAPPEARS AND STEERING WHEEL IS JERKED OUT OF MY HAND, STABILITRAK WARNINGS ON DASH, HVAC SCREEN GOES BLANK, CHIMES START GOING OFF. THIS OCCURRED AS I WAS PULLING INTO A PARKING LOT AND I ALMOST HIT ANOTHER CAR. THE VEHICLE WAS MOVING AT NO MORE THAN 10MPH.
NHTSA ODI 11183932
Feb 5, 2019SteeringLightsElectronic Stability Control (esc)
THIS IS THE SECOND COMPLAINT THAT I HAVE MADE TO NHTSA. THE FIRST TIME, THE VEHICLE WAS SPONTANEOUSLY TURNING OFF AND SHUTTING DOWN DURING BACKING IN AND TURNS CAUSING A SAFETY ISSUE. THIS RESULTED IN A RECALL, AND A "SOFTWARE UPDATE" THAT WAS DONE TWICE TO CORRECT THE ISSUE. RIGHT AND BACK PASSENGER LIGHTS BEGAN TO BLINK ON AND OFF AND WATER GETS INTO THE BRAKE LIGHT. THE DEALER TOLD ME THIS WAS M ISSUE. THIS TIME THE 4WD SERVICE LIGHT CAME AND THE CAR APPEARED TO BE STUCK IN "4WD LOW" MAKING IT "DRAG" AT A REDUCED SPEED WHEN DRIVING. ALSO, THE "SERVICE TRAILER BRAKE" LIGHT CAME ON REPEATEDLY. I HAVE NEVER USED THE TRAILER BRAKE. I TOOK IT INTO AN AUTHORIZED DEALER, SELLERS GMC IN FARMINGTON HILLS, MI. THEY TOLD ME I NEEDED A NEW "MODULE", SO I PAID TO HAVE THAT DONE. WITHIN ONE DAY THE SAME SERVICE LIGHTS CAME ON AGAIN. "SERVICE 4 WD" AND "SERVICE TRAILER BRAKE." I IMMEDIATELY TOOK THE VEHICLE BACK AND AM NOW BEING TOLD IT NEEDS ANOTHER SOFTWARE UPDATE AND A NEW TRAILER BRAKE TRANSFER SWITCH. QUITE FRANKLY, I BELIEVE THAT THIS MODEL HAS SIGNIFICANT, UNADDRESSED COMPUTER SOFTWARE ISSUES AND THE DEALER DOES NOT KNOW WHO TO FIX IT. THE CAR IS UNSAFE BECAUSE IT SPONTANEOUSLY STOPS WORKING APPROPRIATELY DURING DRIVING. THE CONCERNS HAVE BEEN VARIOUS AND ALWAYS SEEM TO AFFECT STEERING, WHEN TURNING OR BACKING IN. I AM BEING CHARGED FOR VARIOUS CONTROL PANELS AND MODULES. I AM REQUESTING THAT THIS CONCERN GETS ADDRESSED BEFORE THERE IS A SERIOUS INJURY. I WOULD LIKE MY VEHICLE FIXED AND RETURNED TO A SAFE CONDITION. I WAS NEVER TOLD UPON PURCHASE, THAT THIS MODEL WOULD REQUIRE SO MANY "SOFTWARE" UPDATES TO REMAIN SAFE. THIS SHOULD NOT BE A BURDEN PLACED ON A CONSUMER FOR A VEHICLE TO OPERATE SAFELY. THIS IS DANGEROUS.
NHTSA ODI 11174459
Nov 19, 2018SteeringElectrical systemElectronic Stability Control (esc)
I HAVE HAD AN ON-GOING ISSUE WITH THE STEERING, ELECTRICAL AND POWER STEERING AND STABILITY CONTROL. I HAVE HAD REPEATED ISSUES WITH THE STABILITY CONTROL TURNING OFF, SUDDEN DROP IN ELECTRICAL POWER, THE STEERING WHEEL GETS VIOLENTLY YANKED OUT OF YOUR HANDS AND SOMETIME THE CAR COMPLETELY CUTS OFF. FORTUNATELY MOST HAVE BEEN AT SLOW SPEEDS OR ELSE THE CAR WOULD HAVE FLIPPED. IT IS THE EXACT SAME ISSUE OTHER MODELS HAVE BEEN RECALLED FOR BUT MY VIN IS NOT INCLUDED IN THAT RECALL. I AM AFRAID OF THIS ISSUE KILLING ME OR MY LOVED ONES SHOULD IT HAPPEN AT SPEED OR LEAVE US STUCK IN FRONT OF ON COMING TRAFFIC. ACCORDING TO MY DEALER THIS IS AN ISSUE THE MANUFACTURE HAS KNOW ABOUT FOR A WHILE. *TR
NHTSA ODI 11152453
Nov 13, 2018Steering
2015 YUKON DENALI. CONSUMER WRITES IN REGARDS TO ELECTRIC POWER STEERING SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES THE DEALER WAS SUPPOSED TO REPAIR, BUT DID NOT AND CHARGED THE CONSUMER ANYWAY. THE CONSUMER SOLD THE VEHICLE, BUT REQUESTED TO NOT HAVE TO PAY THE REPAIR BILL FOR THE VEHICLE. *JS
NHTSA ODI 11150528
Oct 31, 2018SteeringSuspension
TL* THE CONTACT OWNS 2015 GMC YUKON DENALI. THE CONTACT STATED THAT THE VEHICLE HAD AN AGGRESSIVE SHAKE AT 40 TO 60 MPH AS WELL AS AT 70 MPH. THE DEALER CHARLES BOYD CHEVROLET CADILLAC BUICK GMC (250 RUIN CREEK RD, HENDERSON, NC 27536, 1-(252) 654-4593) HAD BEEN NOTIFIED OF THE FAILURE SEVERAL TIMES BUT HAD BEEN UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE SO THE CONTACT WAS UNCERTAIN IF THE VEHICLE MAY BE REPAIRED. IN ADDITION, THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING); HOWEVER THE REMEDY FOR THE RECALL PROVIDED NO SPECIFIC SOLUTION TO PREVENT THE FAILURE THAT THE VEHICLE WAS EXHIBITING AS WELL CONCERNING THE STEERING AND SUSPENSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE IF THEY MAY BE ABLE TO PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA ODI 11144299
Oct 30, 2018Steering
TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) LAST WEEK FOR HER POWER STEERING. THE POWER STEERING DID NOT WORK WHEN THE CONTACT ATTEMPTED TO MOVE FROM A PARKED POSITION. THE VEHICLE WAS DRIVEN TO DON SHETLER BUICK CHEVROLET (19400 CROWLEY EUNICE HWY, CROWLEY, LA 70526 (337) 514-4309) WHO THOUGHT THEY WOULD DO THE RECALL REPAIR BUT THEY FOUND OUT THAT THE POWER STEERING WAS DISCONNECTED. THEY DEALER CHARGED THE CONTACT FOR TWO HOURS OF LABOR SINCE THOSE REPAIRS WERE NOT INCLUDED IN THE RECALL. THE REPAIRS HAD BEEN COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000.
NHTSA ODI 11144213
Oct 6, 2018SteeringCrash1 injury
WAS DRIVING ABOUT 7-10 MPH IN A WAL MART PARKING LOT WHEN THE STEERING ON MY 2015 GMC YUKON DENALI COMPLETELY GAVE OUT WHICH CAUSED ME TO SCRAP A POLE ON THE BACK DOOR BEHIND DRIVER. FINALLY WHEN VEHICLE CAME TO A COMPLETE STOP THE STEERING WHEEL WOULD FREELY SPIN AND NOT IN GAUGE THE TIRES TO ROTATE. HAD THE VEHICLE TOWED TO THE NEAREST GMC DEAR SHIP TO HAVE THEM ASSES THE PROBLEM AND TOLD THEM THIS HAS TO BE FROM THE ROOT CAUSE OF A RECALL THAT A SENSOR WILL LOSE TEMP CONNECTION WITH STEERING AND MAY CAUSE AN ACCIDENT. WHICH DID AS WELL AS INJURY TO MY WIFE WHO WAS DRIVING. NOW THE VEHICLE IS AT THE GMC DEALERSHIP GIVING ME A RUN A ROUND THAT THE STEERING COLUMN MAGICALLY SNAPPED AND NEEDS TO BE COVERED THROUGH EXTENDED WARRANTY. I HAVE AN OPEN COMPLAINT WITH THE DEALERSHIP AS WELL AS GMC IT SELF. PLEASE IF YOU OWN THIS YEAR VEHICLE BE VERY CAREFUL THIS COULD HAVE BEEN A REALLY HORRIBLE SITUATION.
NHTSA ODI 11138813
Oct 4, 2018SteeringWheelsCrash
DURING MANEUVER IN PARKING LOT TRYING TO TURN AROUND STEERING GOT EXTREMELY STIFF WHICH RESULTED IN ME RUNNING INTO SIDE WALK, RAMP. THE ONLY PART OF MY VEHICLE THAT WAS DAMAGE WAS THE DRIVER SIDE FRONT WHEEL. CURB RASH BEYOND REPAIR. AT THE TIME I WAS NOT AWARE OF VEHICLE RECALL AND DID NOT FILE AN ACCIDENT REPORT.
NHTSA ODI 11133285
Sep 18, 2018SteeringTransmission & drivetrainLights
I GIVE!!! NOW BREAK LIGHTS NOT WORKING!!! RIGHT BREAK LIGHT IS OUT AND LEFT DRIVER IS INTERMITTENT. VEHICLE HAS 37K ON IT AND WAS JUST PICKED UP FROM THE DEALER AFTER HAVING 1 OF MANY ISSUES THROUGH THE PAST YEAR RECTIFIED AND NOW THIS! THIS IS A SIGNIFICANT SAFETY HAZARD AND COULD TREMENDOUSLY INJURE SOMEONE. RIGHT NOW MY CAR CANNOT EVEN PASS INSPECTION DUE TO THE FAULTY EQUIPMENT INSTALLED BY THE MANUFACTURE THAT IS A DANGER TO MY SAFETY. I HAVE OWNED MANY GMC'S (6 TOTAL) THROUGH THE YEARS AND THIS BEING THE WORST!! THE LATEST, I HAVE HAD THE TORQUE CONVERTER REPLACED IN AUG 18 - DUE TO SHUDDERING AND VIBRATION. THEN THE STEERING COLUMN REPLACED DUE TO POPPING , BACK HATCH HINGE REPLACED DUE TO POPPING AND MALFUNCTION, BACK GLASS DOOR RUBBER GASKET REPLACED DUE TO LEAKING, SHARKFIN ANTENNA REPLACED DUE TO LEAKING, SUNROOF GASKET REPLACED DUE TO LEAKING, NEW TIRES AT 500 MILES DUE TO EXCESSIVE VIBRATION. BACK DOOR ADJUSTED DUE TO SLAMMING, AND ADDITIONAL SLIGHT ISSUES. THE RADIO HAS A CONSTANT GLITCH ON THE SCREEN SINCE DAY ONE THAT AFTER BEING TAKEN IN NUMEROUS TIMES, OF COURSE THE DEALER CANNOT REPLICATE THE PROBLEM AND KEEPS PERFORMING A FLASH UPDATE WHICH NEVER HELPS AND AS SOON AS I DRIVE OFF IT GLITCHES AGAIN. I HAVE CONTACTED GM REGARDING THE BRAKE LIGHTS, RADIO, AND NOW MY PASSENGER STEP IS MALFUNCTIONING NOT TO MENTION A RECALL WAS JUST RELEASED ON THE POWER STEERING. WILL THE REPAIRS EVER END? GUESS ONCE I TRADE IT IN ON ANOTHER MANUFACTURE AS THIS WILL MOST LIKELY BE THE LAST GMC I WILL EVER PURCHASE!! I DO NOT HAVE TIME TO LIVE MY LIFE AT THE DEALER FOR A HIGH END PURCHASE THAT IS THE WORST MISTAKE EVER!! NOT TO MENTION BEING A SAFETY HAZARD!!!
NHTSA ODI 11130057
Sep 5, 2018SteeringElectrical system
WHEN USING STEERING TO TURN AROUND, TURN INTO A PARKING SPACE OR BACK IN, 'PARKING ASSIST OFF' SHOW UP ON THE INSTRUMENT PANEL, THEN THE STEERING WHEELS LOCKS AND THE CAR TURNS OFF WHILE STILL ENGAGED IN DRIVE. SOMETIMES 'BRAKE ASSIST' COMES ON FIRST. EXTREMELY DANGEROUS. WHEN THIS HAPPENS, UNABLE TO TURN STEERING WHEEL. CAR SHUTS DOWN AND DOORS LOCK. I HAVE TO PUT IT IN PARK AND RESTART THE CAR. SOMETIMES IT DOES IT MORE THAN ONCE AFTER RESTARTING THE CAR. I HAVE TAKEN IT TO A GMC DEALER FOR EVALUATION AND REPAIR. HAS HAPPENED AT LEAST 6 DIFFERENT TIMES. WHEN DRIVING, I AM ALWAYS AFRAID TO MAKE SHARP TURNS. HOWEVER, IT HAS ONLY HAPPENED AT SLOW SPEEDS WHEN TRYING TO TURN IN TO A DRIVEWAY OR TURN AROUND SUCH AS IN A PARKING LOT. *DT CONSUMER STATED AFTER TAKING MY CAR TO GMC DEALER AND BEING TOLD MY VEHICLE NEEDED A SORTWARE UPDATE, MY CAR WENT A FEW WEEKS WITHOUT AN EPISODE UNTIL THIS EVENING AT 7:52PM EASTERN TIME, WHILE BACKING IN TO MY DRIVEWAY. THE STEERING WHEEL KICKED IN PLACE AND THE VEHICLE TURNED OFF AND DOORS LOCKED, LEAVING ME OUT IN THE STREET, UNABLE TO CONTROL MY CAR FOR SECONDS. UPDATED 10/18/18*JB UPDATED 10/26/18*JB
NHTSA ODI 11124651
Jun 14, 2018Steering
STEERING WHEEL CREATES A LOCKING/POPPING/CLICKING NOISE WHILE MAKING TURNS. THIS IS CAUSED BY A LOOSENING OF THE BOLT WHICH MAY AFFECT THE WHEEL BEARINGS CREATING A POTENTIALLY DANGEROUS SITUATION. THIS NEEDS TO BE ADDRESSED BEFORE SOMETHING SERIOUS HAPPENS. THE CONDITION OCCURS WHENEVER THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT, FROM 0-35 MPH.
NHTSA ODI 11101793
May 25, 2018SteeringTransmission & drivetrainLights
RIGHT SIDE TAIL LIGHT IS NOT WORKING TRANSMISSION IS CLUNKS WHEN SELECTING DRIVE FROM REVERSE. WHEN ROLLING SLOW IN A PARKING LOT, SOMETIMES THE TRANSMISSION HAS A VERY HARSH CLUNK AS IF SOMEONE HAS HIT ME IN THE REAREND. THE STEERING COLUMN HAS A POPPING NOISE WHEN TURNING LEFT.
NHTSA ODI 11097952
May 23, 2018Steering
I'VE EXPERIENCED 2 POWER STEERING FAILURES IN THE LAST 6 MONTHS. FIRST, THE EPS FAILED (WHICH WAS RECALLED FOR MANY OF THE SAME MODEL--BUT NOT MINE) WHICH I REPLACED. NOW, POWER STEERING FAILED AGAIN, THIS TIME THE STEERING GEAR PER THE DEALERSHIP. THIS IS A SAFETY HAZARD! WITH THE MOST RECENT FAILURE, IF YOUR HANDS ARE NOT GRASPING THE STEERING WHEEL FIRMLY, THE CAR WILL VEER SHARPLY TO EITHER THE RIGHT OR LEFT. AND STEERING THIS BEAST WITH NO POWER STEERING IS NEARLY IMPOSSIBLE. MANY DRIVERS WOULD NOT BE ABLE TO OVERPOWER THE DEAD ELECTRIC STEERING SYSTEM. THE FIRST WARNING CAME AS LOUD SCREECHING SOUNDS FROM THE STEERING AT LOW SPEED. IT FELT AS THOUGH THE POWER STEERING MOTOR WAS INTERMITTENT, AND "JOLTING" THE STEERING WHEEL. THE SCREECHING STOPPED AT SPEED, BUT THE JITTERING/JOLTING OF THE ELECTRIC SYSTEM CONTINUED. THIS IS A SERIOUS MALFUNCTION, ESPECIALLY WITH SO FEW MILES ON THE VEHICLE.
NHTSA ODI 11097666
Apr 26, 2018Steering
I WAS DRIVING ON HEAVILY-CONGESTED I-66 EASTBOUND IN THE DC METRO AREA (NORTHERN VIRGINIA) AT 70MPH. MY VEHICLE ALERTS ME WITH CHIME, SO I LOOK DOWN AT THE COMMUNICATION CENTER. I SEE AN ALERT THAT SAYS: SERVICE POWER STEERING ASSIST. I DECREASE MY SPEED AND SAFELY PULL OVER TO THE RIGHT SHOULDER. I TURN OFF MY VEHICLE TO SEE IF THE ISSUE WOULD RESET. I TURNED IT BACK ON, AND IT DID NOT. I CALL MY HUSBAND TO ALERT HIM OF THE ISSUE. I SAFELY REENTERED THE HIGHWAY, AND IT TOOK ALL MY MIGHT TO GET MY VEHICLE BACK ON THE ROAD. I ARRIVED AT WORK AND COULD BARELY STEER TO PARK MY VEHICLE. I CALLED MY DEALER TO LET THEM KNOW WHAT HAPPENED. HE LOOKED UP MY TRUCK BY VIN AND SAID THERE WAS NO RECALL ON IT; HOWEVER, THERE IS A RECALL FOR THE SAME ISSUE ON OTHER VEHICLES IDENTICAL TO MINE. APPARENTLY, THERE IS AN ISSUE WITH THIS PART ON MORE THAN THE VINS THAT ARE CURRENTLY LISTED, AND I WOULD LIKE TO GET THIS ISSUE RESOLVED ASAP. I AM HOPING THAT THE SAME THING WITH MY A/C CONDENSER DOES NOT HAPPEN: I PAID $1,000 AND HAD TO WAIT 3 MONTHS TO GET IT FIXED BECAUSE THE PART WAS ON BACKORDER, AND MONTHS LATER, I RECEIVED A LETTER IN THE MAIL SAYING THAT THERE IS AN ISSUE WITH THE PART AND GM WOULD FIX IT -- WELL AFTER THE FACT -- AND THAT SAME ISSUE AFFECTED SO MANY PEOPLE. I WILL ADMIT, THIS IS THE VERY LAST GM VEHICLE I WILL PURCHASE IF I HAVE TO COME OUT OF POCKET FOR THIS POWER STEERING ASSIST ISSUE. SOMETIMES I WONDER IF CERTAIN PERSONAL DEMOGRAPHICS ARE TIED TO THESE VINS AFTER A SALE. RECALL NUMBER 14V719000 RECALL DATE 11/10/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA ODI 11090223
Apr 3, 2018Steering
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING 30 MPH, THE STEERING WHEEL FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHN L SULLIVAN CHEVROLET, 350 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE IT WAS DIAGNOSED THAT THE EPS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 8-4054084140. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 71,408.
NHTSA ODI 11083146
Feb 13, 2018Steering
TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT THE POWER STEERING FAILED AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,500. THE VIN WAS NOT PROVIDED.
NHTSA ODI 11072704
Jan 25, 2018Steering
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE CONTACT HAD TO APPLY FORCE IN ORDER TO STEER THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (KENDELL FORD, 344 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5490), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V714000 (STEERING) AS A POSSIBLE SOLUTION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI 11064908
Nov 1, 2017Steering
STEERING WHEEL POPS WHEN TURNING STEERING WHEEL. 100'S OF COMPLAINTS ON THIS ISSUE. GMC ISSUES TSB TO ADDRESS THIS ISSUE BUT THEY WILL NOT COVER THE COST FOR THE REPAIR. IT'S A DEFECT IN THE STEERING COLUMN AND A SAFETY ISSUE THAT NEEDS TO BE REPAIRED FOR FREE
NHTSA ODI 11042217
Aug 14, 2017SteeringBrakes
HAD 30,000 MILES AND MY STEERING COLUM WAS MAKING POPPING NOISE. THE DEALERSHIP TRIED TO JUST REPAIR THE BEARINGS BUT IT ONLY WORKED FOR 2 WEEKS. THEY HAD TO REPLACE THE WHOLE STEERING COLUM. BRAKES ARE SQUEAKING FOR NO REASON HAD LES SCHWANN CHECK THEM AND STILL CAN'T FIGURE IT OUT. MY A/C NOW QUIT WORKING. STRUTS IN HATCH ALSO HAD TO BE REPLACED AND PASSENGER WINDOW MOLDING IS COMING OFF.
NHTSA ODI 11015273
Jul 16, 2017Steering
MY STEERING WHEEL POPS WHEN TURNING IT. DEALER TRIED REPAIR, BUT CONTINUES TO POP. NOW OUT OF WARRANTY, AND WORSE THAN BEFORE. $1,000 CHARGE TO REPLACE THE UPPER BEARING.
NHTSA ODI 11005550
Jul 16, 2017SteeringSuspensionEngine
1. WHILE DRIVING STEERING WHEEL WAS MAKING A CLICKING NOISE WHEN TURNING. DEALER REPLACED UPPER STEERING COLUMN BEARING AND TURN SIGNAL. THREE MONTHS LATER DEALER REPLACED STEERING COLUMN AGAIN DUE TO SAME ISSUE. 2. ONE MONTH LATER BOTH FRONT COIL SPRINGS WERE REPLACED. 3. WHEN REPLACED SPRINGS, DEALER FOUND THAT LEFT FRONT UPPER BALL JOINT WAS LOOSE SO REPLACED UPPER BALL JOINT AND UPPER CONTROL ARM. 4. AFTER REPLACING ABOVE MENTIONED PARTS, NOISE WAS STILL PRESENT WHEN DRIVING SO DEALER REPLACED BOTH LEFT AND RIGHT FRONT STRUTS. 5. THE FOLLOWING MONTH RIGHT FRONT STRUT WAS REPLACED AGAIN DUE TO NOISE WHILE DRIVING. 6. ONE MONTH AFTER THAT SERVICE THE RADIATOR BEGAN LEAKING WHILE ON THE ROAD AND THE DEALER REPLACED THE RADIATOR. 7. 07/12/2017 LEFT FRONT STRUT WAS REPLACED AGAIN. THIS IS THE 4TH STRUT PUT IN THIS VEHICLE. 8. 07/12/2017 A/C STOPPED WORKING. DEALER SAID IT NEEDS NEW CONDENSER WHICH IS ON BACK ORDER INDEFINITELY AT THIS POINT SO NOT ABLE TO FIX AT THIS TIME. THESE ISSUES HAPPENED OVER A PERIOD OF 18 MONTHS. NOT AT A SPECIFIC TIME. THE STEERING COLUMN IS STILL MAKING A CLICKING NOISE WHILE TURNING. WE HAVE TAKEN THE VEHICLE BACK, HOWEVER THE DEALER SAYS THEY ARE UNABLE TO DUPLICATE THE NOISE. IF THEY END UP REPLACING THE STEERING COLUMN AGAIN IT WILL BE THE THIRD TIME. THIS VEHICLE IS NOT TRUST WORTHY TO DRIVE LONG DISTANCES OR CROSS COUNTRY. VERY DISAPPOINTING FOR A $70,000 NEW VEHICLE.
NHTSA ODI 11005601
Sep 24, 2016Steering
HELLO.. THERE IS A CLICKING NOICE COMING OUT IT THE STEERING WHEEL. AS WELL AS VIBRATION . IT SEEN THAT THE TRANSFER OF IT FROM THE FRONT END. THE HOLE STEERING WHEEL SHAKES.
NHTSA ODI 10909440
Aug 29, 2016Steering
VEHICLE STEERING SHAFT CLICKS AND POPS WHEN WHEEL IS TURNED, AS IF STEERING SHAFT IS BINDING. HAPTIC FEEDBACK IS FELT IN THE STEERING WHEEL DURING EACH INSTANCE OF A CLICK OR POP. DEALERSHIP REPLACED STEERING SHAFT BEARING, RETAINER SPRING, AND SEAT AND PROBLEM HAS RETURNED. ONLINE FORUMS HAVE SHOWN NUMEROUS OTHER GM OWNERS EXPERIENCING THE SAME PROBLEM. SOME HAVE REPORTED STEERING WHEEL LOCATION SENSOR IS CATCHING. OTHERS HAVE REPORTED ENTIRE STEERING SHAFT MUST BE REPLACED AND CLAIM IT IS ON NATIONAL BACK ORDER. THIS IS NOT ONLY A NUISANCE, BUT CREATES CONSTERNATION OVER SAFETY OF STEERING. ISSUE SHOULD BE INVESTIGATED FOR POSSIBLE SAFETY RECALL.
NHTSA ODI 10899120
Nov 5, 2015Steering
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPLACED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
NHTSA ODI 10788550
Jul 26, 2015Steering
PIPING IN THE STEERING COLUMN. NOT CONSISTENT. HAPPENS DAILY
NHTSA ODI 10743564