What 995 owners told NHTSA about the 2015 Ford Fusion Energi

i have bought this 2015 ford fusion brand new. In 2017 the problem of having the engine stalling started. I took the car to the dealership they din't find nothing wrong since than the problem has continued on and for 2 or 3 week. the injector have been cleaned air filter changed i even use a higher octane fuel. the problem has been going on for 5 years I have told the dealership several time Finaly on november 27 my car stopped in the middle of the road with the engine light on that never came on before. took it to AAA diagnostic: coolant leaking into cylinders.need new engine.It seems that this problem is recurant and can be dangerous on rush hours traffic

NHTSA ODI 11495983

Coolant leak into my short block engine

NHTSA ODI 11491521

A flaw in design allows coolant intrusion into the cylinders ruining the engine and requiring engine replacement. TSBs have been issued on this problem which is caused by a flaw in the design. The car drove fine Monday morning, 9/19/2022 On Monday evening, driving 80 mph, (which is the speed limit on the 130 Toll Road), the car suddenly started shaking, slowed and did not want to accelerate and the check engine light started flashing. The car was checked with OBD reader, error code P0302, a misfire in cylinder 2. The next morning, 9/20/2022, after confirming with Ford service that it would be ok drive, drove 5.5 miles to dealership, with the car shaking, vibrating & check engine light flashing. On 9/22/2022 we were told the engine needed to be replaced at a cost of about $11,000. After researching online, I found there is a known design flaw on the Ecoboost engines that allows the intrusion of coolant into the cylinder and the only repair is engine replacement. Ford has been aware of the flaw in design on the Ecoboost engines for years but continued to manufacture and sell them putting peoples lives in danger by selling a car that can suddenly lose power, vibrate violently and possibly catch on fire if it overheats. There is a Customer Satisfaction Program 21N21 covering the short block on 2017-2019 Ford Fusion Ecoboost cars but nothing on prior years. Per a Ford Customer Experience Specialist I was informed that financial assistance on my car ended at 7 years or 150,000 miles; any assistance they could have offered ended on 9/14/2022; 6 days prior to the incident. I was informed that how Ford determines financial assistance is proprietary and no further explanation could be given.. I understand the car is 8 years old; however, a well-built car with low mileage (53,590) should not need a new engine. What happened to Ford “Built to Last?” Ford needs to stand behind their products and do the right thing by covering the costs of repair due to a design flaw.

NHTSA ODI 11488663

Had check engine light code P0302 #2 cylinder misfire. Took into ford dealer for diagnosis. Problem was coolant intrusion into #2 cylinder due to engine design. Recommended engine change. 2015 1.5L ecoboost.

NHTSA ODI 11487967

Ford has been putting this Eco Boost engine in their cars for a very long time. They are two class action suits about this particular engine and that it leaks coolant into the engine. NO ONE told any of us consumers about this problem. In fact they put out service bulletins to the dealers but we were never told anything about it. You are also putting this problem into an engine category when most of those claims are specifically for this problem (11 is what you state but you need to look at your 184) . I am alerting all the complaints about this to file a claim about this very situation. This is truly shameful. You have a co. profiting over the consumer and no one is doing anything about the engine problem. We are now told the car needs a new engine at the tune of 8000+ dollars and honestly no one can even tell us when the parts are available! We could have made a more educated decision had we been told. 2) 1.6L EcoBoost Overheating Issues There’s a lot to unpack when it comes to problems with the Ford 1.6 EcoBoost engines overheating. There have been several lawsuits, service bulletins, and recalls related to overheating problems. In 2017, Ford issued a recall for some 2014 Escape, 2014-2015 Fiesta ST, and 2013-2014 Fusion models. The main issue seems to be running low on coolant, which causes the cylinder head to overheat, crack and leak oil. Some even ran into fires due to high pressure oil leaks. Ford added coolant level sensors as part of the recall. As of recently, there is a lawsuit that claims the Ford 1.6 EcoBoost has an inherent flaw. It alleges coolant leaks into the cylinders thereby causing corrosion, engine failures, and possibly even fires. We’ll leave it at that since there’s quite a bit of info out there regarding the recalls, service bulletins, etc.

NHTSA ODI 11484312

Spotted another puddle under the car. Took to local shop & told left front caliper is leaking and both front calipers need to be replaced. Also told the cooling line to turbo is leaking & needs to get repaired. Having vehicle towed to dealer as unsafe to drive. When I drove vehicle back from shop, low brake fluid light finally came on. I have also had both brakes lines replaced twice in the last 5 years & transmission replaced. Believe this car may be a lemon.

NHTSA ODI 11484081

While I was driving home from work my car shortly turned off while I was on the freeway. Luckily it turned back on in time that nothing happened. A couple days later while driving home from work my car started violently shaking while driving since then I did not drive the car and took it to a mechanic for inspection. Soon inspection they found a Cylinder #2 misfire resulting in the need to replace entire engine. Car has 67,000 miles and has been kept in great condition. There is no reason for the engine to be breaking at 67,000 miles. I will now be paying about $8,000 for a new engine on a car that originally cost me $12,000. I have only had this car for 3 years. I am aware that the 2016 model of my car had a recall on the engine for a similar issue and I believe the 2015 should be recalled as well. Not only is a faulty engine a huge expense for the owner, it’s also a huge safety concern for the driver and other drivers on the road.

NHTSA ODI 11482323

The contact owns a 2015 Ford Fusion. The contact stated while driving 20 MPH and approaching a stop sign, the check engine warning light illuminated and he saw white smoke coming from the exhaust pipe. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was repaired. The contact drove to the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.

NHTSA ODI 11477369

The brake lights remain on, car started jerking in traffic, no control of car function other than park and drive. Call around dealerships, they either didn't have the part, reschedule me time after time, then I had to wait. Now car is not working

NHTSA ODI 11473384

The block is cracked causing coolant to intrude into it. This intrusion is causing engine to perform poorly and has a hard time getting up to speed which could result in getting rear ended...especially on the interstate. It could also cause engine to overheat leaving us stranded on the side of the road. Ford is aware of this problem and has even redesigned the block but there is no recall for it. I have not drove the car to have it inspected but spoke with a dealership over the phone about what my car was doing and they knew exactly what the issue was. My car started off idling roughly followed by a P0301 (cylinder 1 misfire). This started a few months ago...changed out the spark plug and problem went away for a while but last week we got a message saying engine coolant was overheated. We no longer feel safe driving it anywhere.

NHTSA ODI 11472585

The SERVICE ENGINE SOON icon appeared. Three days after, I went to Auto Zone to try to find the issue and the issue was unknown. The day after, the SAFETY ALERT icon appeared and immediately after, the message TRANSMISSION NOT IN PARK appeared. The 2015 Ford Fusion Hybrid slowed its acceleration to under 20 mph and upward to 35 mph and returned to under 20 mph. Search with the vehicle's VIN number on NHTSA website, shows that VEHICLE MAY POSSIBLY HAVE A DAMAGED/BROKEN/MISSING TRANSMISSION SHIFTER CABLE BUSHING. Safety of others put at risk because when vehicle acceleration and deceleration process slowed the vehicle into incoming traffic and creating a problem in the flow of traffic. Cannot get vehicle to a dealer for inspection.

NHTSA ODI 11471275

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. Additionally, the brake lights remained on continuously even after the vehicle was turned off. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11471434

This garnish purge valve near my engine constantly has issues. It usually cause warning light on and cannot start my engine

NHTSA ODI 11470609

The car began to sputter when cold starting and after a couple of days the check engine light came on. I took the car to the dealership and they said the coolant system leaked into engine causing a cylinder to misfire. This resulted in the engine block cracking and was replaced. This was confirmed by two separate repair centers including a Ford dealership. There is currently a class action lawsuit because of this problem happening with Ford Ecoboost engines.

NHTSA ODI 11467930

I am not sure what part or components, but I am experiencing a smell of some kind that is making me sick. As in, nausea, vomiting, sleepiness, headaches and migraines. This only happens when I am in the vehicle and only at certain times throughout the day. I've been vacationing for several months now and this is a reoccurring problem. When I am driving the smell is trying to put me to sleep and I have to pullover on the interstate to sleep and I have been putting the windows down to try to stop the reactions I am having. But, the smell continues even when the engine is not running. That is the best way I can explain the experience that I am having. Thank you so much and have an absolutely amazing day.

NHTSA ODI 11464151

The contact owns a 2015 Ford Fusion. The contact stated while her husband was driving 20 MPH, the vehicle started shaking. While the driver was depressing the accelerator pedal the vehicle failed to accelerate while the RPM continued to rise. The contact stated that the check engine warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that coolant was leaking into the engine. The mechanic was able to reset the computer but continued to experience failure. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 128,325.

NHTSA ODI 11462630

2015 1.5L Ecoboost misfiring/running rough/coolant level low. While driving highway speeds engine began to lose power and shutter ultimately shutting down causing significant lose of braking and steering. Prior to this incident the check engine warning light came on and after having it scanned, code 0302 (misfire in cylinder #2) had caused the warning light. I replaced all four coil packs and cleaned the spark plugs because they only had about 30k miles on them from recently being routinely replaced. Light came on again when this incident occurred and once the vehicle was able to be scanned again it displayed codes: P0300 (random misfire), P0301 (misfire in cylinder #2), P0304 (misfire in cylinder #4) and P1450 (unable to bleed fuel tank vacuum). The car is no longer able to be driven. As soon as I started researching online what the issue could be it became very apparent that I was not the only individual(s) to encounter this exact same problem. After spending hours upon hours reading all of the reports involving Ford and the 1.5L Ecoboost, I assumed that my troubles were over. However, that was not and still isn't the case. Ford has admitted to a "design flaw" in the engine block of the 1.5L and even redesigned it. They also issued a number of TSB's (Technical Service Bulletin) detailing the symptoms, solution and parts. What they did not and to date have not done is issue a recall or offer to repair the thousands of engines that are affected by their "design flaw". I rely solely on my 2015 Fusion to commute to and from work in order to make a living. I still owe $4,807.18 on the car, following the TSB it will cost another est. $6-$8k to repair, but the problem I am facing now is I can't get to and from work to earn a living because the 2015 Ford Fusion 1.5L Ecoboost is not able to be driven due to "coolant intrusion". WHY ARE MANUFACTURERS ALLOWED TO FATTEN THEIR WALLETS BY CHEATING CONSUMERS AND NOT HELD ACCOUNTABLE FOR THEIR ACTIONS???

NHTSA ODI 11461286

Coolant leak into the cylinders. Car overheating due to low coolant.

NHTSA ODI 11461204

This car will randomly shut off while driving at any speed on hot days. The display will say "Transmission not in Park" then the instrument cluster will go dark and the engine shuts off. There is no check engine light and there are no ODB codes presented. I have to wait some amount of time, which varies, before it will turn on again. It has also not turned on from sitting for more than eight hours on two hot days. This is very much a safety issue and searching the Internet I find it is not uncommon with Ford Fusion and Escape vehicles with no discernible solution being presented. My auto shop has looked at the vehicle and replaced the fuel flow sensor but it did not fix the issue. I have replaced the key ignition switch and immobilizer ring and pulled every fuse and cleaned the contacts with no resolution.

NHTSA ODI 11458939

As I was driving, it felt as if my car had turned off or had no fuel, but no engine lights came on and i had fuel in my tank. Also all my electrical stuff stayed on, only lost power on the accelerator. My safety and others safety was put at risk because there were no warning signs i just had no "Go power" and no one around me knew my car had no power which could lead to an accident, serious injury or death; if on highway traveling at high speeds and it randomly dies. I took my car to a mechanic and they stated everything was perfectly fine they did a full diagnostic and the computer didn't show any errors in operation. This happened 3 times in one day at random times, i could put the car in park and re-start and it ran fine. however i did have to hold the key forward longer for the engine to turn over.

NHTSA ODI 11458065

The contact owns a 2015 Ford Fusion. The contact stated while driving at 25 MPH, the vehicle stalled. The contact did not notice any warning lights on the first failure, but in subsequent failures the check engine warning light illuminated. The contact stated that additionally there was a suction noise that started coming from the fuel cap when the vehicle would stall. The contact took the vehicle to the local dealer, where it was diagnosed that the purge valve needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 88,000.

NHTSA ODI 11455095

Answer 1 engine and yes it is Answer 2 my car well driveing down the high way went in to limb mode and shut down Answer 3 yes ford dealer 2 diffrent times Answer 4 sudden and the light came on that said coolent over temp car in limb mode

NHTSA ODI 11451995

The contact owns a 2015 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the oxygen sensor replaced. The contact stated that the oxygen sensor had been replaced four times previously however, the failure recurred. The manufacturer was informed of the failure and informed the contact to call the NHTSA for assistance. The failure mileage was approximately 76,000.

NHTSA ODI 11449553

The check engine light came on and I immediately took it to the local Hunt Ford dealer. Upon inspection, there was leaking of coolant into the cylinders and now the engine has to be replaced. The total cost for repairs is approximately $8300. I'm told that the problem has been corrected in the new engines. After talking with Ford Service and a local car repair shop in Franklin, KY, I learned that this is a common problem with Fusions and Escapes and both have replaced many motors. Unfortunately, my car has not been recalled nor was I made of the widespread problem through Ford (my engine is a 1.5-liter EcoBoost 4-cylinder engine). I have done further research into the matter and I'm shocked and disappointed that Ford has not been transparent with consumers about this matter. I have taken immaculate care of my car, serviced it routinely, and always quickly responded to recalls. Now that I know more about the faulty engine, I do recall some random symptoms such as the car loosing a bit of power, smoke out of the exhaust, and the car shaking when started in the morning and having to restart it. All of the symptoms were random and did not consistently happen so I really didn't think much about it. I have a call into Ford's Customer Care Team and they are checking into the matter further. I noticed there's a class action lawsuit filed in Delaware about the engine problem. The firms representing the plaintiffs are Berger Montague PC and Capstone Law APC. I'm thankful that this issue did not put me in arm's way or the safety of others were put at risk.

NHTSA ODI 11447566

The car recently misfired 3 times. I took into get oil change and have the misfire checked into. The misfires started 11/4/21. Car would run rough and then stall out. It would sit for a minute or two and start and run fine. There were no check engine lights or gage to show the car was running hot. I never dreamed it was a cracked cylinder. The Dealer performed EEC test diagnosis and found previous misfies in cylinder 1 in mode 6 of PCM. Found coolant level low, pressure tested cooling system and found that cylinder 1 with coolant intrusion. Short block replacement. I see online that there have been recalls on 2013 -2014 Ford Fusion and other 2013-2015 vehicles for this exact problem of a lack of coolant circulation causing an engine to overheat resulting in a crack in the cylinder head. In these models dealers were installing a coolant level sensor with supporting hardware and software at not charge to customer. Ford dealer is charging me $5,000 for short block replacement, which I feel is a defect of the Ford Engine Design. I purchased by car in Nov. 2014 so it only makes sense that this engine had the 2014 design problem. I declined repairs at that moment, to investigate the problem and asked for my car. The dealer stated they had to put my car back together so it would be about 20 mins. When I got the car back it seems to be running normal like when I took it in, but down the road about 3 miles the car started to sputter and stalled. After sitting a few minutes with flasher on in traffic on a major road, the car would start up and wouldn't go over 15 mph and continued to stall. I called dealer and they gave me the number to the towing company they use. The car was towed back to dealership. The Ford dealer is charging me $5,000 for short block replacement. They did file a complaint with Ford Motor Co. Customer Relationship Center and they stated the dealer had opened a case by no programs in place for assistance. The dealer is telling the consumer this occurred due to a Ford design flaw. If this is a Ford design flaw this should be a recalled item.

NHTSA ODI 11446380