What 995 owners told NHTSA about the 2015 Ford Fusion Energi

Backup camera broken, works only at random times. The Dealer confirmed today it needs to be replaced. Other 2015 Ford Fusions have already been recalled for this issue. I am asking you to expand it to include his VIN.

NHTSA ODI 11697552

the rear view camera has only worked sporadically the last few years. Ford has issued recalls for this but not for my vehicle. Dangerous backing out for my family and other drivers.

NHTSA ODI 11697651

Rear View camera has distorted image or changes to a blue screen before saying camera unavailable. It is an intermittent issue that has been happening over many months. No accidents or injuries have been caused.

NHTSA ODI 11696984

Rear view camera reverts to a black screen when the vehicle is put in reverse. The screen indicates an error. This has been ongoing for a year. The 2016 Ford Fusion has been granted a recall on this issue - why wasn't the 2015 model included?

NHTSA ODI 11696966

The contact owns a 2015 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine compartment after the vehicle had switched from electric to gasoline. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,300.

NHTSA ODI 11677755

A previously recalled issue has reoccurred in my vehicle. I’d like to report it and understand my options moving forward. My brake light is on and will not go off! Message appearing “hill assist not available”

NHTSA ODI 11677824

Front passenger door stopped closing on the 10th of July without any warning so I am forced into driving with a partially closed door tied with rope and I see that multiple people have filed a complaint about the same problem.

NHTSA ODI 11677138

The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the engine overheating warning light illuminated. The contact stopped the vehicle, and the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that an engine sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred 2 more times. The contact stated that during recent failure, there was a misfire coming from the engine and the engine was idling rough. The vehicle was driven to the same mechanic, who diagnosed the vehicle and determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.

NHTSA ODI 11676906

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to shift out of park, the transmission failed to shift out of park. The vehicle was towed to the dealer, who diagnosed that the gear shifter had failed. The VIN was included in an unstated recall and the vehicle had been repaired. The contact stated that approximately 1-2 years and 20,000 miles later, the failure reoccurred. The contact stated that a certified mechanic inspected the vehicle and stated there were fragments of the bushing found. The vehicle was towed to the dealer, and the contact was informed that the gear shifter had failed; however, the repair was no longer covered under recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 120,000.

NHTSA ODI 11675880

The contact owns a 2015 Ford Fusion. The contact stated while starting the vehicle, the check engine warning light remained illuminated, and the vehicle failed to immediately start. The vehicle was taken to the local mechanic who diagnosed and determined there was coolant inside the cylinders and informed the contact that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.

NHTSA ODI 11674584

The rear camera does not function properly on my 2015 Ford Fusion. When I try to use it, it either turns into a black screen or the message reads that "rear camera is unavailable", which has almost caused me to collide with another vehicle several times as I was trying to back up. I understand that there is a national recall for Ford Fusion vehicles from 2018 on for exactly the same reason. However, even though my Ford Fusion is a 2015, it demonstrates the same problem as the newer models listed in the recall. I would like to have my camera replaced (at no charge) as well, since I am dealing with the same safety hazard as the models listed in the national recall. Thank you very much for your understanding.

NHTSA ODI 11674303

The contact owns a 2015 Ford Fusion Hybrid. The contact stated that while reversing, the rearview camera failed to display an image. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11674360

The contact owns a 2015 Ford Fusion. The contact stated while driving 70-75 MPH on the interstate, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over and restarted the vehicle. The message "Transmission Not in Park" was displayed. The contact stated that while veering to the left lane, the vehicle started to shudder. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was approximately 216,700.

NHTSA ODI 11672710

Coolant leaking into cylinder 2, misfire (P0302), overheating, and white smoke from exhaust. Mechanic diagnosed potential head gasket or coolant intrusion issue. Vehicle is out of warranty. This seems related to known issues on EcoBoost engines, including TSB 19-2208 for later models, but no recall exists for the 2015 model. Major safety concern and potential engine failure

NHTSA ODI 11672619

The back up camera has been showing a black screen while the vehicle is in reverse. This has been happening with my vehicle for a few months. Safety of others put at risk because this happens while vehicle s in motion Have not taken vehicle to dealership to have it inspected. My vehicle falls outside of scope of recall currently published No warning messages displayed

NHTSA ODI 11672187

When placing the car in reverse the rear backup camera does not show image and will display a black screen or a message the camera is not working and to contact a dealership. Camera worked correctly until Jan 2025. Randomly, the rear backup sensors, while camera shows black screen, will not alert the driver to being object in its path. At other times when the screen is black, the sensor will alert the driver. If you get the "Camera Not Working" message, the rear backup sensors will alert the driver to objects in its path.

NHTSA ODI 11672027

The contact owns a 2015 Ford Fusion. The contact stated that occasionally, while shifted into reverse, the rearview camera failed to properly display the rearview image as intended. The contact stated that the message "Contact the Dealer" was displayed on the instrument panel. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 155,000.

NHTSA ODI 11671631

Rearview camera goes blank or sometimes freezes. Problem is intermittent but a safety issue due to affecting the visual display.

NHTSA ODI 11671006

The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the front passenger’s side door failed to remain securely closed. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the door latch needed to be replaced. The vehicle was taken to two other local independent mechanics, where it was diagnosed, and the failure was confirmed. The vehicle was taken to a local dealer, where it was diagnosed and determined that the door latch cable needed to be replaced. The vehicle was not repaired due to the cost. In addition, the contact stated that as a temporary fix, the front passenger’s door was held closed with an extension cord but remained slightly open. The manufacturer was made not aware of the failure. The failure mileage was approximately 99,359.

NHTSA ODI 11670453

We purchased a used car for my son to use in college. While driving on the hwy, the car started loosing power and just died on the side of the road. He was towed towed to a Ford dealer and was told he was leaking coolant into cylinder #4, which is a KNOWN PROBLEM AT FORD and an active recall for model years 2016-2018. Our 2015 has the identical failure mode and is not covered in the recall!! We were told $9000 to replace the engine block ... It only has 84,000 miles on it!!!!

NHTSA ODI 11670666

The contact owns a 2015 Ford Fusion. The contact stated while driving 40 MPH, the temperature gauge indicated that the engine was overheating, and the vehicle started losing motive power. The contact turned off the vehicle for three minutes and then immediately drove the vehicle to the local mechanic. The vehicle was taken to two independent mechanics. The first independent mechanic diagnosed the vehicle and determined that the head gasket had failed and needed to be replaced; however, the mechanic was unable to perform the repair. The vehicle was then towed to the second independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN associated with the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 144,000.

NHTSA ODI 11670322

The contact owns a 2015 Ford Fusion. The contact stated while exiting the vehicle, the contact became aware that the brake light was illuminated. The contact stated that while attempting to depress the brake pedal, the brake pedal was loose. There was an unknown warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when the parts would become available. The failure mileage was 126,000. Parts distribution disconnect.

NHTSA ODI 11669151

I changed my battery at 105,000 miles with everything working fine electronically for my 2015 Fusion. Been a great car up to this issue. After installing the correct battery, the power steering turned off and hasn't come back on. Took to dealership, they replaced a connection cable at their suggestion and still were unable to reset the power steering. That's where it should have ended tho. They want me to further come back to run more tests??? Something seems very defective to me and from social media reports of other Fusion owners and the nhtsa investigations, a power steering recall should be warranted. I have been a car owner for 40 years and never experienced this inconvenience. I think Ford is getting away with inferior electronics and passing the expense back to the consumer. It should be an easy fix but not one at $4000 (getting a new steering rack) just to change a battery?? :-( Please help!

NHTSA ODI 11668404

I was driving on the highway in my car stop going then it start rolling backwards a little then i hit the breaks then put in park in put it back in drive then it started driving again then my brake lights came on and didn’t go off for about a week I have to unhook the battery I have a 8 year old son I was on the way to the hospital because my grand father was on life support when all this took place there was trucks going around us we almost got hit my three car thank god I made it home safe then I got. Home in my car just keep getting load as if I’m hitting the car there’s a load sound it makes when I start it up in i dont feel safe driving it … when out it being check out i really need some one to look at it

NHTSA ODI 11667063

The vehicle started to over heat because the vehicle is loosing antifreeze through the head/engine block wall. This is a 1.5L Ecoboost motor. I had the water pump and radiator lines replaced 2022 by Gorilla Techs, but that did not fix the issue. It has progressively gotten worse over the course of two years. Other Ford owners, they have had engine repairs covered. However, the recommend solution is to replace the engine with a long block engine. This repair is a result of poor engineering. A new engine from Ford is priced at $6,000 and does not include labor or other one time use parts and fluids.

NHTSA ODI 11666467