May 18, 2023BrakesCrash
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The vehicle crashed into a bollard post. No warning lights were illuminated. The contact had not sustained any injuries. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure; however, the part was not yet available for repair. The failure mileage was approximately 175,000.
NHTSA ODI 11522701
May 17, 2023Brakes
The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 15 MPH, the brake pedal was depressed and went to the floorboard and failed to respond as needed. The contact stated that smoke was coming from underneath the hood. No warning lights were illuminated. The vehicle was inoperable and was towed to the residence. The vehicle was then towed to a local dealer, where it was diagnosed that the front brake hose had ruptured and needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was initially repaired; however, the mechanic then informed her that the replacement part needed to be replaced once the recall part became available. The vehicle remained at the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
NHTSA ODI 11522460
May 17, 2023Brakes
The contact's daughter owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would feel spongy as the brake pedal would depress to the floorboard without warning. The contact then received a recall notice for NHTSA Campaign Number: 23V162000(Service Brakes, Hydraulics) which she linked to her failure. The contact called the dealer and was informed that the part to do the recall repair was not yet available. The dealer informed her that despite the failure, they would not be able to service the vehicle until the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 53,000. VIN tool confirms parts not yet available.
NHTSA ODI 11522463
May 17, 2023BrakesDriver assistance
My Ford Fusion hybrid is no longer safe to drive. I keep it parked in front of my work. I’ve had 2 Mechanics I know personally look at it and they both say the break line is cracked and is spraying out break fluid. I was driving in a stormy day and all of the sudden the break light, traction control light, slippery roads light, abs light, and advance service tech appeared. All at once I knew to drive slow and safe since I had no traction control. I restarted my car and all the lights disappeared. Than as I’m driving the next day, Low break fluid was on the screen but for only a second. And it did that every time I would hit the break. So I bought break fluid and filled it up. I pressed on the breaks many times and turned the wheel to the left so I can look in the wheel well I noticed the leak and immediately knew I needed to get it serviced. I unfortunately don’t have the money and it is gonna remain in front of my work till I can figure out what to do. I looked online to find solutions and found some recalls but when I looked up my vin it didn’t show up for my car. I can attach the recalls I found that look like they are for this issue. Please put add this to the recall list.
NHTSA ODI 11522396
May 11, 2023Brakes
The contact owns a 2015 Ford Fusion. The contact stated while driving 35-40 MPH, the brake pedal was depressed but failed to respond. There was no warning light illuminated. The contact continuously pumped the brake pedal until the brakes responded. The contact stated that the failure occurred several times while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake line assembly needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,700. VIN tool confirms parts not available.
NHTSA ODI 11521576
May 11, 2023Brakes
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11521609
May 10, 2023BrakesFire
The contact owns a 2015 Ford Fusion. The contact received recall notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the contact stated that while driving at an undisclosed, she noticed through the driver’s side rearview mirror a dark cloud of smoke at the rear of the vehicle when she then veered the vehicle off the road as the vehicle started to inflame. The contact’s husband sustained an injury to his right hand that required medical attention. A police report was filed. The fire department was notified, and the fire was extinguished. The vehicle was towed to a tow lot. The origin of the fire had yet to be determined. Additionally, the contact stated that prior to the failure, the check engine warning light had been illuminated. The vehicle was taken to an independent mechanic where an undisclosed code was detected, and the service brakes were replaced. The contact was then advised by the mechanic to drive the vehicle 800 miles for the undisclosed code to clear. The vehicle was presumed to be repaired. The dealer nor the manufacturer had not yet been notified of the failure. The failure mileage was approximately 175,000.
NHTSA ODI 11521319
May 9, 2023Brakes
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11521131
May 8, 2023Brakes
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The contact shifted the transmission into neutral (N) and applied the parking brake to stop the vehicle. The contact's husband arrived on the scene and assisted by pushing the vehicle to the residence. Upon inspection, the contact noticed that one of the front brake hoses had ruptured and was leaking brake fluid onto the ground while the brake pedal was depressed. The contact's husband replaced the front brake hose. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.
NHTSA ODI 11520903
May 2, 2023Brakes
The contact owns a 2015 Ford Fusion. The contact stated that while starting the vehicle, the brake pedal went to the floorboard while depressed. The contact added brake fluid in the brake reservoir; however, the brake fluid leaked out. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 170,000.
NHTSA ODI 11519970
Apr 28, 2023Brakes
The contact owns a 2015 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was towed to the dealer, who performed unknown repairs; however, while the contact was driving at an undisclosed speed, the brake pedal became firm while depressed. Additionally, the contact stated that the vehicle would not accelerate to exceed 80 MPH. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics). The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
NHTSA ODI 11519451
Apr 21, 2023BrakesTransmission & drivetrain
The contact owns a 2015 Ford Fusion. The contact stated while the vehicle was in an automated car wash, the gear was shifted to park(P) but displayed as neutral(N) and the contact was assisted with pushing the vehicle out. No warning lights were illuminated. The vehicle was then towed to an independent mechanic, where it was diagnosed that the coils needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 134,000.
NHTSA ODI 11518244
Apr 21, 2023Brakes
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11518276
Apr 21, 2023BrakesCrash1 injury
The contact owns a 2015 Ford Fusion. The contact stated that while driving into a parking space at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop and knocked over a handicapped post. The vehicle then drove over a lawn before coming to a full stop. No warning light was illuminated. The air bags did not deploy. The contact suffered a sore neck, but medical attention was not received. No police report was filed. The vehicle was towed to an independent mechanic, who determined that the front bumper and fender needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
NHTSA ODI 11518295
Apr 20, 2023BrakesFire
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, she stopped at a service station to refill when she was notified by another individual to exit the vehicle. The traction control warning light illuminated. The contact stated that the individual noticed flames at the hood of the vehicle. The contact stated that the individual was a firefighter that inspected the vehicle and lifted the hood and extinguished the fire. No injuries were sustained. No medical attention was required. A fire report was filed. The contact notified AAA where it was towed to Christian Brothers Automotive where it was diagnosed that the brake line failed and needed to be replaced. The vehicle was repaired however, a year later the failure recurred. The contact stated that the brake warning light was illuminated. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal to stop the vehicle when she heard a pop sound, but the vehicle failed to respond. The contact stated that she had to apply pressure to the brake pedal to slow the vehicle. The traction control warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake line failed and needed to be replaced. The vehicle was repaired. The contact stated that she then received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 97,000.
NHTSA ODI 11518019
Apr 20, 2023BrakesTransmission & drivetrainCrash
The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 17 MPH, the brakes were depressed and failed to respond, causing him to rear-end the vehicle in front of him. No warning lights were illuminated. The air bags had not deployed. A police report was filed. The vehicle was towed to an independent mechanic, where body repairs were completed and it was diagnosed that the driveline needed to be replaced. The vehicle was repaired. The contact had received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and related the failure to the recall; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 97,000.
NHTSA ODI 11518070
Apr 19, 2023Brakes
The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 45 MPH, the vehicle abruptly stopped; however, the tires continued to spin. As a result, another vehicle behind the contact swerved to avoid rear ending the vehicle. The brake malfunction service light illuminated, and the release brake alert warning light illuminated. The contact stated that she was able to pull the vehicle off the road and turned the vehicle off and released the brake pedal alert. The contact then stated that she was made aware by the other driver that the rear driver’s side tire had stopped spinning. The contact then stated that she was able to restart the vehicle. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The contact then called the NHTSA Hotline after receiving notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) per the notice and was made aware that the VIN was also included in NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The failure mileage was approximately 113,000.
NHTSA ODI 11517811
Apr 19, 2023SteeringBrakes
The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the steering wheel drifted to the left while depressing the brake pedal, and excessive force was needed to maneuver the steering wheel. The air bag warning light was intermittently illuminated. The vehicle was taken to a local dealer on numerous occasions, where the failure could not be duplicated. The vehicle was taken to an independent mechanic on four separate occasions, where it was diagnosed that a wheel alignment was needed; however, after the alignment was completed, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed that all tires needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to Kings Ford (9555 Kings Auto Mall Rd, Cincinnati, OH 45249), where it was diagnosed that another alignment was needed; however, the failure persisted after the repair. Additionally, the contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken back to the dealer and the mechanic related the failure to the recall; however, the dealer confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The contact was advised to apply the parking brake whenever parking the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
NHTSA ODI 11517913
Apr 19, 2023Brakes
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal while slowing for traffic and felt the brake pedal go to the floorboard. The contact started pumping the brake pedal and noticed that the brake warning light was illuminated. The contact stated that the failure had become constant, and the vehicle was driven to an independent mechanic. The vehicle was diagnosed, and it was determined that the passenger’s side front flexible brake hose had a 2–3-inch split in the hose. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.
NHTSA ODI 11517931
Apr 18, 2023Brakes
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI 11517639
Apr 17, 2023Brakes
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, she noticed that fluid was leaking underneath the vehicle. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.
NHTSA ODI 11517515
Apr 13, 2023BrakesEngine
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled and then lost motive power. The vehicle failed to restart. The check engine warning light and two other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, where the battery was replaced and the vehicle was able to restart; however, the failure reoccurred. The vehicle was then diagnosed that the brake booster vacuum pump and front brake hose needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 9,000.
NHTSA ODI 11516897
Apr 12, 2023Brakes
Rear brakes locked up, causing brake pad, caliper, and rotor failure. All components replaced for left and right side rear. Right rear brakes failed a second time including complete brake failure with brake pedal traveling to the floor, same parts replaced. Third failure on the rear brake with the brake pedal again traveling to the floor rendering the car unsafe. No warning lights at any time. Car was repaired twice by an independent service center. This put ourselves and others at risk to serious injury due to the inability of the vehicle to come to a safe stop.
NHTSA ODI 11516799
Mar 24, 2023BrakesTransmission & drivetrain
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI 11513694
Mar 6, 2023Speed controlBrakes
My car has been losing power and randomly stalling for a while now. Today as I was driving it was happening more and then suddenly my brake pedal became hard as a rock, and the hill assist warning came up. It keeps stalling and will not remain running for longer than 2-3 minutes of being on. This almost caused me to ram several cars due to not being able to stop quickly enough. No lights came on other than check engine and it has not been inspected as this has only happened today. However the stalling of the car has been going on for about 3 months and I’ve been very pregnant and unable to have it looked at. The loss of power in the car happens and sometimes downshift’s extremely hard causing a loud jerk noise from the underside of the vehicle. Once turned off and turned back on it goes right back to normal until it decides to do it again. It can happen a couple of times or it can happen 100 times within a 5 mile period and I never know when it’s going to happen until it’s actually doing it. Extremely dangerous and I’ve seen several 2015 owners posting about issues of the 2015 brake system/bumper etc. I’ve seen recall talk but this site shows no recalls, please get this issue recalled asap!
NHTSA ODI 11510404