What 296 owners told NHTSA about the 2015 Ford F-250 Super Crew

THE FIRST TIME IT OCCURRED THE TRUCK WAS FIVE YEARS OLD I WAS DRIVING ON AN INTERSTATE HIGHWAY AT HIGHWAY SPEED, PASSED OVER AN EXPANSION JOINT OF A BRIDGE, ENTIRE TRUCK BEGAN TO SHAKE UNCONTROLLABLY, I THOUGHT A HAD BLOWN A TIRE, BUT AS I SLOWED TO PULL TO THE SIDE OF THE ROAD, THE TRUCK "SMOOTHED OUT" AND I WAS ABLE TO CONTINUE ON MY WAY. HOWEVER IT HAPPENED AGAIN TWO MORE TIMES THAT TRIP, EACH AT HIGHWAY SPEED (55-75) AND WOULD BE "TRIGGERED" BY SMALL BUMPS IN THE ROAD. I TOOK IT TO A LOCAL GARAGE THEY ROTATED THE TIRES, DID A FRONT END ALIGNMENT AND REPLACED THE STEERING DAMPENER. PROBLEM CONTINUED TO REOCCUR. HAS BEEN BACK TO A DIFFERENT GARAGE 4 ADDITIONAL TIMES: TIE ROD, DRAG LINK, TRACK BAR JOINTS/BUSHINGS, SHOCKS, ALL HAVE BEEN REPLACED, HOWEVER WHILE AT HIGHWAY SPEEDS SMALL BUMPS IN THE ROAD CONTINUE TO INDUCE UNCONTROLLABLE FRONT END SHAKING. SO FAR I HAVE PAID JUST UNDER $2500, THE PROBLEM CONTINUES AND MY MECHANIC IS UNSURE WHAT IS LEFT TO TRY TO CORRECT THE PROBLEM. ONLINE SEARCH REVEALS THIS TO BE THE "FORD DEATH WOBBLE".

NHTSA ODI 11399799

SYNC SYSTEM COMPLETELY INOPERABLE. LOSS OF HANDS FREE OPERATION AND NO GPS CREATING HAZARD.

NHTSA ODI 11397872

WHEN AT A SPEED OF 45PLUS WHEN A BUMP IS HIT OR IF RAINING AND A WATER PUDDLE TRUCK WOBBLES OUT OF CONTROL.

NHTSA ODI 11395592

WHEN GOING 70 MPH ON THE HIGHWAY YOU HIT A BUMP AND THE TRUCK GOES INTO A DEATH WOBBLE. APPARENTLY IS A COMMON PROBLEM WITH FORD SUPER DUTY TRUCKS.MY TRUCK ONLY HAS 65000 MILES ON IT. TOOK TO A MECHANIC AND SAID THAT HE SEES IT ALL THE TIME AND IT COSTS ABOUT $1500.00 TO FIX. MY BROTHERS NEWER TRUCK WHICH IS IDENTICAL EXCEPT FOR YEAR MODEL HAS A RECALL FOR THIS ISSUE.

NHTSA ODI 11390444

HIT A BUMP ON THE INTERSTATE AT 70MPH SPEED. TRUCK STARTED SHAKING UNCONTROLLABLY. I HAD TO COME TO A COMPLETE STOP TO GAIN CONTROL OF THE VEHICLE. IT WAS VERY SCARY. I WAS ON US-290E/HOUSTON TX.

NHTSA ODI 11388369

MY TRUCK HAS THE DEATH WOBBLE ON THE FRONT END. HIT A HOLE YESTERDAY GOING 70MPH AND ALMOST CAUSED A WRECK. FORD NEEDS TO TAKE CARE OF THIS.

NHTSA ODI 11383963

EMISSIONS CONTROL, I COPIED THIS FROM ANOTHER BECAUSE IT IS MY EXACT SAME PROBLEM. FORD NEEDS TO FIX THIS BY THE KNOWN ISSUES. I TOOK IT TO THE DEALER TO GET FIXED UNDER WHAT I THOUGHT WAS A TSB, I WAS WRONG. WANTED TO CHARGE $281 JUST TO PULL THE CODE EVEN THOUGH I ALREADY DID AND TOLD THEM THAT THIS WAS MY EXACT PROBLEM. IN 2018 FORD EXTENDED THE WARRANTY PERIOD ON THEIR DEF HEATERS. THE WARRANT INCLUDED 2011, 2012 F250 THRU F550. THE WARRANT ALSO INCLUDED 2013, 2014, 2015 F 450 AND F 550 BUT EXCLUDED THE F250 AND F 350. IN RESEARCHING THIS PARTICULAR PROBLEM, I SEE A NUMBER OF PEOPLE WHO ARE HAVING THIS EXACT ISSUE WITH THE 2015 F 250 AND F 350. ALL OF THESE VEHICLES USE THE EXACT SAME 6.7 POWER STROKE DIESEL MOTOR AND I WOULD THINK THE DEF SYSTEMS ARE SIMILAR IF NOT IDENTICAL. FORD SHOULD BE REQUIRED TO INCLUDE THE 2013, 2014, AND 2015 F 250 AND F 350 IN THE WARRANTY THEY EXTENDED TO 11 YEARS. I HAVE OWNED TWO 2015 F 250 DIESEL TRUCKS AND BOTH HAVE HAD ISSUES WITH THE DEF SYSTEMS. MY TRUCK CURRENTLY HAS 106,000

NHTSA ODI 11376816

SEE ATTACHED SF91 FROM DRIVER/WITNESS. ALSO: 1. IS THERE A FIRE REPORT? THE MEMO STATED THE FD WAS NOTIFIED. A. FD WAS NOTIFIED AND THE FD DID SHOW UP TO PUT THE FIRE OUT. I HAVE SPOKEN WITH THE DEPUTY DIRECTOR WITH THE FD ABOARD CP AND THE EMERGENCY DATA SYSTEM CANNOT BE ACCESSED NATIONWIDE. THEY ARE DOING REPORT MANUALLY AT THIS TIME. NO FIRE DEPT REPORT CAN BE ACCESSED AT THIS TIME. 2. EVENTS PRECEDING THE INCIDENT. WAS THIS THE FIRST ATTEMPT(S) TO START THE VEHICLE THAT DAY, OR WAS THIS SUBSEQUENT TO BEING USED EARLIER (IT APPEARS IT WAS THE FIRST ATTEMPT)? DID THE VEHICLE EXHIBIT ANY "HARD-TO-START" TENDENCIES BEFORE THIS INCIDENT? HAVE ANY OPERATORS NOTICED ANYTHING WRONG OR UNUSUAL; SMELLS, WARNING LIGHTS, SOUNDS, ROUGH IDLING/RUNNING, ETC. PREVIOUS TO THIS INCIDENT? A. YES THIS WAS THEIR FIRST ATTEMPT, THERE WERE NO PREVIOUS ISSUES INDICATED BY THE UNIT. LOCAL SOP STATES ANY ISSUES WITH NTV, SWRFT WILL BE NOTIFIED OF THE ISSUES. BLOCK 53 PAGE 2 OF THE SF91 THERE WERE TWO (2) ATTEMPTS TO START THE VEHICLE BEFORE THE FIRE. I ALSO ATTACHED SF94 STATEMENT OF WITNESS INDICATING THERE WERE NO PREVIOUS ISSUES WITH THE TRUCK. 3. WAS THERE ANY AFTER-MARKET EQUIPMENT INSTALLED? A. THERE IS NO AFTER-MARKET EQUIPMENT INSTALL IN THIS VEHICLE.*DT

NHTSA ODI 11374986

TWICE NOW IN THE LAST TWO WEEKS I HAVE STRUCK A BUMP IN THE ROAD AT 60 MPH THAT CAUSED THE STEERING TO SHAKE SO VIOLENTLY I HAD TO PULL OVER TO STOP IT THIS ALSO HAPPENED RECENTLY AT 70 MPH IN A SIMILAR SITUATION ON INTERSTATE HIGHWAY CAUSING ME TO HAVE TO PULL OFF THE ROAD IN DESPERATION TO GAIN CONTROL

NHTSA ODI 11373772

IN 2018 FORD EXTENDED THE WARRANTY PERIOD ON THEIR DEF HEATERS. THE WARRANT INCLUDED 2011, 2012 F250 THRU F550. THE WARRANT ALSO INCLUDED 2013, 2014, 2015 F 450 AND F 550 BUT EXCLUDED THE F250 AND F 350. IN RESEARCHING THIS PARTICULAR PROBLEM, I SEE A NUMBER OF PEOPLE WHO ARE HAVING THIS EXACT ISSUE WITH THE 2015 F 250 AND F 350. ALL OF THESE VEHICLES USE THE EXACT SAME 6.7 POWER STROKE DIESEL MOTOR AND I WOULD THINK THE DEF SYSTEMS ARE SIMILAR IF NOT IDENTICAL. FORD SHOULD BE REQUIRED TO INCLUDE THE 2013, 2014, AND 2015 F 250 AND F 350 IN THE WARRANTY THEY EXTENDED TO 11 YEARS. I HAVE OWNED TWO 2015 F 250 DIESEL TRUCKS AND BOTH HAVE HAD ISSUES WITH THE DEF SYSTEMS. MY TRUCK CURRENTLY HAS 74,000 MILES.

NHTSA ODI 11366622

THE VEHICLE FRONT END BEGINS TO SHAKE VIOLENTLY, SOMETIMES WITH A BUMP IN THE ROAD, OR WHEN I APPLY THE BRAKES. THE PROBLEM SEEMS TO BE GETTING WORSE. VERY NOTICEABLE AT HIGHWAY SPEEDS. MILEAGE AROUND 130,000, TIRES SHOWED WEAR OUTSIDE EDGE, NEW TIRES FROM THE DEALER HAD TO BE RE-BALANCED AROUND 50,000 AFTER I BOUGHT THEM, WAY OUT OF BALANCE. THE SHAKING MOVES THE STEERING WHEEL SO MUCH SO THAT I COULD EASILY LOOSE CONTROL IF I WAS NOT PAYING ATTENTION, VERY DANGEROUS.

NHTSA ODI 11364381

WHILE DRIVING AT HIGHWAY SPEEDS MY STEERING WHEEL SHAKES VERY VIOLENTLY WHEN HITTING BUMPS IN ROAD THE SHAKING DOESN'T GO AWAY TILL I GET VEHICLE SLOWED DOWN TO ABOUT 20 MPH DOING THIS ON A INTERSTATE IS VERY DANGEROUS. THIS IS HAPPENING MORE FREQUENTLY ON 10/7/20 THIS HAPPENED AND IT SHOOK SO BAD AIR CLEANER CAME OFF AND VEHICLE LOST POWER AND STOPPED ON HIGHWAY. VEHICLE HAD TO BE TOWED TO A DEALER. THEY FOUND THE MAF SENSOR BECAME DIRTY WHEN AIR FILTER CAME OFF SO THEY CLEAN IT TEST DROVE VEHICLE AND VERIFIED VEHICLE SHAKING. THEY SAID SUSPENSIONS LOOKED GOOD BUT HAD SLIGHT WEAR ON TRACK BAR BALL JOINT. THEY WANTED TO REPLACE THE STEERING DAMPER AND I SHOWED THEM THAT IT WAS REPLACED ON 10/6/20 FOR THE SAME SHAKING PROBLEM. I ASKED IF THIS WOULD REPAIR THE SHAKING THEY SAID THEY WERE NOT SURE BUT IT WOULD ELIMINATE IT AS A POSSIBILITY. I DECLINED THEIR GUESSING GAME AT MY EXPENSE. THIS SHAKING PROBLEM IS GOING TO GET SOMEONE HURT OR KILLED AND FORD NEEDS TO GET A CURE FOR THIS PROBLEM

NHTSA ODI 11363330

FORD DEATH WOBBLE 2015 F250 HAS 80200 MILES, I RAN OVER A BRIDGE EXPANSION JOINT ON I-40 ROAD WAS A STRAIGHT SECTION IN TN MY SPEED OF 74 MILES PER HOUR, (CRUISE CONTROL) AFTER DRIVING 11 HRS AND ONLY 50 MILES FROM HOME. I HIT THE TYPICAL HIGHWAY BUMP AND THE FRONT OF THE TRUCK TOOK OFF VIOLENTLY SHAKING LEFT AND RIGHT BOUNCING UP AND DOWN ALL AT THE SAME TIME! JUMPING BRAKES STEERING FOR THE ROAD SHOULDER WASN'T SURE THE STEERING WAS EVEN WORKING I ALMOST CAUSED AN ACCIDENT SLOWED DOWN FROM 74 TO 50 FRONT WHEELS AND STEERING RETURNED TO NORMAL TRUCK ISN'T SAFE FOR TRAVEL.

NHTSA ODI 11359902

THE VEHICLE WILL START TO SHAKE VIOLENTLY WHEN TRAVELING AT SPEEDS OF 30-50 MILES AN HOUR IF THE ROAD IS NOT SMOOTH. IT DOES NOT HAPPEN ALL THE TIME. FORD REPLACED THE STEERING DAMPER BUT THAT DID NOT RESOLVE THE ISSUE. THEY ARE NOW SAYING THAT IT MAY BE THE TRACTION BAR. THIS IS A SAFETY ISSUE AS THE FRONT END SHAKES SO VIOLENTLY THAT IT ALMOST CAUSE LOSS OF CONTROL. THIS SHOULD NOT HAPPEN WITH A VEHICLE THAT ONLY HAS 107000 MILES.

NHTSA ODI 11354983

DELINTE DX10 TIRES HAVE TREAD SEPARATION. HAD THE DEFECT NOT BEEN DISCOVERED THERE WOULD HAVE BEEN A BLOWOUT. TIRE SIZE IS LT275/75R18 MADE BY SENTURY TIRE, DX11 TIRES HAD A RECALL IN APRIL 2020

NHTSA ODI 11352113

FRONT POSITIONED AIRBAGS DID NOT DEPLOY DURING FRONT END COLLISION. SUBSTANTIAL DAMAGE INCURRED TO FRONT OF VEHICLE - GIVEN THE FORCE OF THE IMPACT, AIR BAGS SHOULD HAVE DEPLOYED. VEHICLE HAS IN MOTION ON A STATE HIGHWAY. I WAS TRAVELING APPROXIMATELY 55 MPH BEFORE SEEING A STOPPED VEHICLE IN THE ROADWAY. VERY LITTLE TIME TO APPLY BRAKE BEFORE IMPACT.

NHTSA ODI 11350253

WHILE DRIVING ON LOCAL ROADS THE STEERING WHEEL STARTS SHAKING, THE FRONT WHEELS ARE WOBBLING AND CAUSING THE TRUCK TO BECOME UNSTABLE. IN ORDER TO MAINTAIN CONTROL I HAVE TO SLOW THE VEHICLE DOWN UNTIL THE WOBBLING STOPS. IT SEEMS TO HAPPEN ON VERY SMOOTH AND FLAT HIGHWAYS. IT FIRST HAPPENED AROUND TWO YEARS AFTER I BOUGHT THE TRUCK NEW BUT I DIDN'T THINK IT WAS AN ISSUE AS IT ONLY HAPPENED ON ONE CERTAIN STRETCH OF ROAD THAT I TRAVELED OCCASIONALLY. IN THE LAST YEAR IT HAS STARTED HAPPENING MORE AND MORE OFTEN CAUSING ME CONCERN THAT THE TRUCK COULD BECOME UNCONTROLLABLE. THE TRUCK HAS BEEN WELL MAINTAINED AND HAS NEVER BEEN USED OFF ROAD OR HAULED/PULLED HEAVY LOADS. THE STOCK SUSPENSION IS NOT MODIFIED/LIFTED.

NHTSA ODI 11349209

TRAVELING ON INTERSTATE 4 IN ORLANDO FL AT APPROXIMATELY 55 MPH. HIT A ROUGH SPOT IN THE ROAD. FRONT END STARTED SHAKING VIOLENTLY AND STEERING WHEEL WAS IMPOSSIBLE TO HOLD ON TO. SLOWLY SLOWED DOWN AND SHAKING EVENTUALLY STOPPED.

NHTSA ODI 11349034

GOING DOWN THE ROAD AND STARTED EXPERIENCING THE DEATH WOBBLE. COULD BARELY HOLD ON TO THE STEERING WHEEL AND FELT LIKE A TIRE WAS GONNA COME OFF.

NHTSA ODI 11341426

WHILE DRIVING DOWN THE HIGHWAY AT 75 MILES AN HOUR I PASSED OVER A BRIDGE AND MY FORD TRUCK STARTED SHAKING VIOLENTLY. I HAD TO SLOW DOWN TO GET IT UNDER CONTROL. THIS HAS CONTINUED TO HAPPEN WHILE DRIVING AT ANY SPEED WHEN PASSING OVER BUMPS GOING OVER BRIDGES ETC. THE ONLY WAY TO STOP THE SHAKING IS TO QUICKLY SLOW DOWN ENDANGERING ME AND EVERYONE ELSE. THIS VIOLENT SHAKING HAPPENS EVERY TIME WE DRIVE THE TRUCK.

NHTSA ODI 11340400

HIT A BUMP ON INTERSTATE AND TRUCK BEGAN SHAKING VIOLENTLY AS IF IT WERE ABOUT TO COME APART. SLOWED DOWN TO 30 MPH (ON THE INTERSTATE!) AND THE SHAKING STOPPED. RECENTLY HAD WORK DONE ON THE STEERING DAMPER AND OTHER SUSPENSION ELEMENTS. UNSURE IF THIS FIX WORKED.

NHTSA ODI 11339667

I WAS DRIVING MY TRUCK ON 6 LANE HIGHWAY AT HIGHWAY SPEEDS, 65-75MPH. WHEN I HIT A BUMP IN THE ROAD THE ENTIRE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE TRUCK WAS HARD TO CONTROL AND THE STEERING AND BRAKING OF THE VEHICLE WERE GREATLY IMPAIRED AND THE SHAKING DIDN'T STOP UNTIL I DECREASED THE SPEED BY AT LEAST 15-20MPH. THIS HAS HAPPENED SEVERAL TIMES WHEN EITHER ONE TIRE HITS A POTHOLE IN THE ROAD OR BOTH TIRES HIT AN UNEVEN BRIDGE ON THE HIGHWAY.

NHTSA ODI 11339209

THIS TRUCK HAS WHAT IS KNOWN AS IN THE INTERNET AS DEATH WOBBLE, I GOT THE VEHICLE RECENTLY FROM A DEALER WITH NO INFO ON THE MANNER. THE TRUCK LOSES CONTROL BRIEFLY WHEN OVER 60 MILES PER HOUR WHEN THE FRONT TIRES DRIVE THROUGH SMALL HOLES OR BUMPS ON THE ROAD, MORE COMMON ON THE HIGHWAY. HAS HAPPENED MULTIPLE TIMES, TBIS SPECIFIC INCIDENT HAPPENED ON THE HIGHWAY OVER 60 MILES PER HOUR, LOST CONTROL BRIEFLY, HAD TO SIGNIFICANTLY SLOW DOWN TO REGAIN CONTROL.

NHTSA ODI 11338843

AT JUST OVER 100000 MILES, CHECK ENGINE LIGHT CODE P20BA CAME ON, REDUCTANT HEATER, TURN OUT AS IT IS AN F250 ITS NOT COVERED, BUT F450 AND F550 ARE. ALSO AS AIR TEMPERATURES ARE IN HIGH 80F, THE HEATER IS NOT REQUIRED. NOW EMISSIONS ARE NOT MEETING THE SPECIFICATIONS AND TRUCK COMPLETES MORE REGENS TO STAY CLEAN, INCREASING CHANCE OF HEATING NEARBY ITEMS (STRAW, GRASS AND HOUSEHOLD STRUCTURE) POTENTIALLY STARTING FIRES. THE REGENS OCCUR DURING HIGHWAY TRAVEL AND THE HEATING AFFECTS SURROUNDING AREA WHEN PARKED

NHTSA ODI 11331719

WE HAVE TWO TRUCKS A 2015 [XXX] AND 2016 [XXX] F250 TRUCKS FINANCED THROUGH FORD. BOTH AC EVAPORATORS HAVE GONE OUT AND FORD IS SAYING THERE WAS A DESIGN FLAW AND THEY ARE NOT PRODUCING ANYMORE UNTIL IT IS REDESIGNED. THEY DONT KNOW WHEN THAT WILL BE OR IF IT WILL BE RECALLED FOR THIS. SO I AM A LANDSCAPE COMPANY IN FLORIDA AND OUR CREWS HAVE NO AC UNTIL WHO KNOWS WHEN. IS THERE SOMETHING YOU CAN DO TO HELP EXPRESS THE REDESIGN OR RECALL. WE STILL HAVE TO MAKE THESE PAYMENTS AND A/C IS NOT AN OPTION. WE ARE CONSIDERING RENTING TRUCKS FOR NOW. HOWEVER, WE ARE STILL MAKING THESE PAYMENTS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

NHTSA ODI 11331449