What 381 owners told NHTSA about the 2015 Chrysler Town And Country

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO THE INTERSECTION ON THE ROAD. ALL THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT BELT FAILED TO LOCK. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO STEW'S AUTO BODY AND TOWING INC. (LOCATED AT 276 W WASHINGTON AVE, WASHINGTON, NJ 07882; (908) 689-1993), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-334-9200 AND STATED THAT THE ANGLE OF THE IMPACT DETERMINED THAT THE AIR BAGS SHOULD NOT DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 31944170. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

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THE COWLING OR ENGINE COVER BROKE AT APPROX 28K MILES FOR NO KNOWN REASON. IT WAS REPLACED BY BRANHAVEN JEEP/DODGE OF BRANFORD, CONNECTICUT AFTER SEVERAL VISITS AND TEST DRIVES. THE LAST TEST DRIVE WAS FOR 45 MINUTES AT HIGHWAY SPEEDS, WITH MY WIFE AND THE MECHANIC, BECAUSE THEY COULD NOT FIND THE ISSUE. IT'S A PAIN IN THE BUTT RETURNING THIS VEHICLE TO DEALERSHIP 3X FOR THE SAME ISSUE--. NOW IT HAS BEEN REPLACED, BUT THE ISSUE HAS RETURNED AFTER ABOUT 6 WEEKS OR SO....MAYBE TWO MONTHS. DEALERSHIP IS SAYING THE SAME THING--CAN'T FIND THE ISSUE BECAUSE IT MAINLY HAPPENS AT ABOUT 69 MPH AND THEY SAID IT'S ILLEGAL TO DRIVE THAT FAST IN THE STATE OF CONNECTICUT. A STAR CASE WITH DODGE WILL BE STARTED ON THIS, I'M CALLING THIS WEEKEND. THE WHISTLE COMES FROM THE DASHBOARD INSIDE THE CAR, DRIVERS' SIDE, JUST LEFT OF CENTER. THIS NUISANCE IS A SAFETY ISSUE TO THE DRIVER AND A CULTURAL NOTE SIGNIFYING A COMPLETE DECLINE IN CHRYSLER PRODUCTION. IF THE ENGINE COWLS ARE CRACKING----THIS COULD SIGNIFY EARLY WEAR AND TEAR IN THE ENGINE CAUSING THE COWL TO CRACK AND SEVER THE BELTS. QUESTION: WOULD YOU WANT YOUR WIFE AND CHILDREN IN A VEHICLE WITH A WHISTLE COMING FROM THE INTERIOR OF THE CAR, THAT YOU HAVE VIDEO OF FROM A SMART PHONE, BUT THAT THE DEALERSHIP REFUSES TO "FIND"?

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ALREADY SENT A WRITTEN COMPLAINT [XXX] PREVIOUSLY ACCIDENT ON 05/16/2017 AIRBAG ON THE FLOOR DID SERIOUS LIFE THREATENING INJURIES TO HER LEGS AND HAD TO BE METEVACTED BY HELICOPTER TO SHOCK TRAUMA CENTER IN BALTIMORE FOR MANY SURGERIES TO HER LEGS WHICH THREATENED HER LIFE AT 91 YEARS OF AGE. STAYED IN SHOCK TRAUMA CENTER FOR 11 (+) DAYS AND WILL SPEND MANY MORE DAYS IN A REHABILITATION CENTER AND STANDS THE POSSIBLE AMPUTATION OF ONE LEG. THIS WAS ALL CAUSED BY THE AIRBAG ON THE FLOOR OF VEHICLE. THE CAR WAS TOTALED. ALL THIS DAMAGE TO [XXX] LEGS WAS CAUSED BY THE FLOOR AIRBAG. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

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THE CHRYSLER TOWN & COUNTRY 2015 WAS IN A ACCIDENT ON 5/16/2017 AND THE AIR BAG INFLATED ON THE FLOOR UPON CRASH AND CAUSED SERIOUS LIFE THREATENING INJURIES TO THE DRIVERS LEGS CAUSED HER TO BE METEVACTED BY HELICOPTER TO BALTIMORE SHOCK TRAMMA CENTER FOR A 11 DAY (+) STAY AND HAVING TO UNDERGO MANY SURGERY ON HER LEGS. THIS AIR BAG SEVERLY INJURED HER LEGS AND MAY LEAD TO A AMPUTATION WITH ONE LEG SHE IS 91 YEARS OLD AND WAS STILL DRIVING. NOW SHE MAY NEVER DRIVE AGAIN BECAUSE OF THE AIR BAG DESTROYING HER LEGS AND SHE MAY NEVER WALK AGAIN THANKS TO THIS FAULTY DEFECTIVE AIRBAG AT THE FLOOR AREA; THE VEHICLE WAS IN MOTION WHEN CRASHED.

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LOUD WHINE COMING FROM ENGINE AREA. TRANSMISSION PROBLEM, FRONT OIL PUMP FAILED. MY VEHICLE WAS NOT LISTED IN THE RECALL BUT HAS SAME PROBLEM AS RECALLED T&C MINIVANS. I WOULD STEP ON GAS PEDAL AND THE RPM'S WOULD GO UP BUT MY CAR WOULD NOT ENGAGE AND ACCELERATE. EVENTUALLY THE VAN DIED WOULD NOT MOE AND HAD TO BE TOWED TO DEALERSHIP

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TL* THE CONTACT OWNED A 2015 CHRYSLER TOWN AND COUNTRY. WHILE IDLING AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

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ACCELERATES WITHOUT WARNING WHILE PARKING

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WHEN VEHICLE IS PARKED AND THE AUTO-DOOR LOCK SYSTEM IS ACTIVATED BY REMOTE AND/OR MANUAL DOOR LOCK ACTIVATION, THE LOCKS WILL ACTIVATE AND THE DOORS WILL APPEAR TO BE LOCKED; HOWEVER, WHEN YOU PULL ON THE DOOR HANDLES TO CHECK THE LOCK, THE LOCKS WILL ACTIVATE AND RE-OPEN. THIS EVENT WILL OCCUR AFTER A FEW SECONDS, MINUTES, HOURS, OR EVEN OVER NIGHT. IN OTHER WORDS, EVEN AFTER YOU ACTIVATE THE AUTO-DOOR LOCKS, YOU CAN WALK UP TO THE CAR AT ANY TIME, PULL ON THE DOOR HANDLES, AND THE CAR WILL UNLOCK ALLOWING YOU TO OPEN THE DOORS.

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TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS IN TRAFFIC, IT SHIFTED INTO NEUTRAL INDEPENDENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. ..UPDATED 01/04/17 *BF

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I WAS ABLE TO TURN MY VAN OFF AND REMOVE THE THE KEY FROM THE IGNITION, THINKING IT WAS IN PARK. THE AUTOMATIC TRANSMISSION WAS STILL IN DRIVE, HOWEVER, AND UPON MY EXIT, THE VAN ROLLED OUT OF MY PARKING SPACE INTO A TREE CAUSING $6000 WORTH OF DAMAGE. IT WAS LATER DISCOVERED THAT THE KEY CAN ALSO BE REMOVED WHILE THE VAN IS IN DRIVE AND THE ENGINE RUNNING WHILE THE VAN IS MOVING. THE CHRYSLER DEALERSHIP DIAGNOSED A FAULTY IGNITION, AND IS NOT OFFERING ANY TYPE OF PRORATED WARRANTY, EVEN THOUGH THE VAN IS ONLY 2000 MILES OUT OF WARRANTY. WHAT IS MOST ALARMING TO ME IS THAT THERE IS NO WARNING CHIME OR LAMP WHEN THE KEY IS REMOVED AND THE TRANSMISSION IS IN DRIVE. MY DAUGHTER'S DODGE WILL NOT ALLOW THE KEY TO BE REMOVED WHEN NOT IN PARK, AND ANY ATTEMPT TO DO SO RESULTS IN AN AUDIBLE WARNING AND MESSAGE ON THE DISPLAY.

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ENGINE HESITATES AND TRANSMISSION JERKS UPON ACCELERATING AND AT TIMES DURING NORMAL HIGHWAY AND /OR STOP AND GO TRAFFIC. COMPLAINED TO DEALERSHIP WHERE CAR WAS PURCHASED TWICE (LOCATES ON ROUTE 60 BRANDON FL) AND RESPONSE WAS NO ISSUES ENCOUNTERED. MIND YOU MANUFACTURER WARRANTY IS ABOUT TO EXPIRE.

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I HAVE A SAFETY PROBLEM WITH MY CAR WE PURCHASED 2 MONTHS AGO THIS IS THE SECOND TIME IT HAS HAPPENED AND IT SHOULD BE REPAIRED WITH A RECALL. THE IGNITION SWITCH ON MY 2015 CHRYSLER TOWN & COUNTRY VIN 3 [XXX] WORKS PERFECTLY UNTIL YOU SHUT OFF THE ENGINE, THEN IT ALLOWS YOU TO REMOVE THE KEY EASILY IN ANY GEAR, THIS ALLOWS THE CAR TO ROLL WHICH HAS HAPPENED TO ME TWICE WHEN DISTRACTED AND THE SELECTOR DID NOT GET TO PARK. THE FIRST TIME WAS AT NIGHT AND WHEN I PUT MY FOOT OUT IT FELT LIKE I WAS ON ICE, I DID REACT BY STEPPING ON THE BRAKE AND DID NOT HIT ANYTHING. I TOOK IT TO ENTERPRISE CAR SALES WHERE I PURCHASED IT AND THEY HAD THE MECHANIC CHECK IT OUT, HE SAID THE IGNITION SWITCH WAS DIRTY WHICH REPAIRED THE PROBLEM UNTIL A FEW DAYS AGO. IT HAPPENED IN THE DAYLIGHT THIS WEEK AGAIN AND I COULD FEEL IT AND SEE IT BECAUSE I WAS ON A GREATER INCLINE & COULD SEE WHAT WAS HAPPENING. IN BOTH OF THESE INSTANCES THERE WAS NO WARNING THAT THE CAR WAS NOT IN PARK. THIS IS DEFIANTLY A SAFETY PROBLEM THAT SHOULD BE REPAIRED, AS THE FIRST TIME IF I HAD NOT RAISED MY FOOT FAST ENOUGH I COULD HAVE BEEN PULLED FROM THE CAR BY THE DOOR & POSSIBLY RUN OVER, AS IT WAS ROLLING BACKWARDS IN THE PITCH DARK NIGHT. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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NOISE COMING FROM ENGINE EVERY TIME I GO OVER 55 SPEED, ALSO NOISE FROM WINDSHIELD AS IF THERE IS AIR COMING INTO THE CAR. NOISE FROM SPEAKERS AS THE CAR SPEEDS

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TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE PARKING, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A FIRE HYDRANT AND TREES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

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TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE WINDSHIELD CHIPPED DUE TO A ROCK. THE CONTACT STATED THAT THE WINDSHIELD CHIPPED ON NUMEROUS OCCASIONS, WHICH MADE THE VEHICLE DIFFICULT TO DRIVE. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 43,000.

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VEHICLE STRUCK FROM BEHIND AND PUSHED INTO TRAFFIC SUSTAINING REAR, FRONT AND SIDE COLLISIONS. ONLY PASSENGER SIDE CURTAIN AIRBAG INFLATED, NO OTHER AIRBAGS INFLATED. ALSO BOTH DRIVER AND PASSENGER SEAT BACKS FAILED RESULTING IN FATAL INJURIES TO DRIVER AND SERIOUS INJURIES TO PASSENGER. THE VEHICLE WAS STATIONARY OR JUST STARTED MOVING WHEN IT WAS STRUCK FROM BEHIND ON HIGHWAY AND PUSHED INTO OTHER LANES OF TRAFFIC.

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TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WITHIN LESS THAN A MONTH OF OWNING THE VEHICLE, THE TPMS WARNING LIGHT RANDOMLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE SENSOR WAS RESET MORE THAN TWICE, BUT THE DEALER WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES AND PROVIDED NO PERMANENT SOLUTION. THE VEHICLE WAS NOT REPAIRED AND THE TPMS WARNING LIGHT CONTINUED TO FLASH. THE FAILURE MILEAGE WAS 1,000.

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TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE VIOLENTLY SHOOK AND THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,700.

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WHILE DRIVING ON S CITY STREET, ALL THE DIGITAL DISPLAYS (INCLUDING RADIO, SPEEDOMETER, VEHICLE INFO, ETC.) WENT BLACK WITHOUT WARNING. ALL ANALOG INSTRUMENTS CONTINUED TO WORK. EVEN AFTER STOPPING AND SUBSEQUENTLY TURNING VEHICLE ON AND OFF, DIGITAL DISPLAYS WOULD NOT LIGHT. AS WE ENTERED DEALERSHIP, ALL DIGITAL DISPLAYS RETURNED. EARLIER PUSH BUTTON IGNITION SWITCH NEEDED TO BE PUSHED A NUMBER OF TIMES BEFORE IT ACTIVATED

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AIR BAGS WENT OFF DURING A ACCIDENT AND WE RECEIVED CUTS ON MY LEGS AND ALSO MY WIFE'S LEGS

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BOLTS WERE MISSING AND LOOSE ON STABLIZER BAR CAUSING ME TO LOOSE CONTROL OF THE CAR. WAS LUCKY NO DAMAGE JUST A SCARE, BUT COULD HAVE BEEN BAD.

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THIS COULD HAPPEN TO ANY VEHICLE WITH A FUEL TANK AND A SLIDING PASSENGER DOOR ON THE SAME SIDE. A FRIEND WAS AT THE GAS PUMP REFUELING, THE REST OF US WERE STILL IN THE VAN TALKING. WE DECIDED WE NEEDED SOME MORE INFORMATION WHICH WAS IN MY PURSE IN THE VERY BACK OF THE VAN. WITH OUT THINKING I OPENED THE SLIDING DOOR WHICH WAS ON THE SAME SIDE AS THE FUEL DOOR, CAUSING THE SLIDING DOOR TO CATCH THE FUEL NOZZLE AND KNOCK IT OUT OF THE VEHICLE. LUCKILY THE PERSON DOING THE FUELING REACTED QUICKLY AND THERE WAS NOT A REAL DISASTER. SO THERE NEEDS TO BE SOME TYPE OF LOCK OR SENSOR THAT WILL NOT LET THE SLIDING DOOR OPEN IF THE FUEL TANK REFUELING DOOR IS OPEN. WE WERE VERY LUCKY, A FEW SPLASHES OF GASOLINE ON US AND THE SIDE OF THE VAN. WE WERE ALL ADULTS, I CAN ONLY THINK OF HOW TERRIBLY WRONG THIS COULD HAVE GONE. THERE ARE MANY SCENARIO'S TO CONSIDER AND THINK ABOUT. I FELT SO BAD AND SCARED, I DO NOT WANT ANOTHER PERSON TO GO THROUGH THIS!! I CANNOT BELIEVE WE WERE THE FIRST THAT THIS HAS HAPPENED TO, BUT IT NEEDS TO BE BROUGHT TO SOMEONE'S ATTENTION!!

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WAS ON A BUSY HIGHWAY AND THE WELD HOLDING THE STABILIZER BRACKET TO THE AXLE SEPARATED ABOUT CAUSING A VERY SERIOUS ACCIDENT AND CAUSING THE CAR TO BE UN DRIVABLE AND HAVING TO BE TOWED. CAR WAS IN PERFECT CONDITION BEFORE THIS HAPPENED.

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TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO PULL TOWARDS THE RIGHT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FOUR TIRE RIMS WERE REPLACED AND AN ALIGNMENT WAS PERFORMED. THE FAILURE PERSISTED AFTER THE REPAIR. THE DEALER STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180.

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TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE THIRD ROW SEAT BELTS WERE TOO HIGH AND FAILED TO SECURE A CHILD USING A BOOSTER SEAT. THE FAILURE OCCURRED CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,674. UPDATED 07/27/16*LJ THE CONSUMER STATED THE SEAT BELTS WERE TOO HIGH AND TOO FAR AWAY FROM HER CHEST. THE CONSUMER WAS ADVISED TO MOVE THE CHILD UP TO THE CAPTAINS SEAT IN THE SECOND ROW. UPDATED 08/01/16.*JB

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