What 399 owners told NHTSA about the 2014 Volkswagen Jetta Hev

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS LEFT WITH THE HEADLIGHTS ON FOR FOUR DAYS. WHEN THE VEHICLE WAS JUMPSTARTED, THE ANTI-LOCK BRAKE SYSTEM, AIR BAGS, AND TIRE PRESSURE MONITORING SYSTEM INDICATORS ILLUMINATED FOR HOURS BEFORE DIMMING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SENSOR THAT CONTROLLED THE HYBRID FUNCTION OF THE VEHICLE WAS NOT WORKING. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURES EIGHT MONTHS AGO BY DAVID MAUS VOLKSWAGEN SOUTH (5474 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32839). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

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KEY STUCK IN IGNITION. THE KEY REGULARLY BECOMES STUCK IN THE IGNITION, AND YOU ARE NOT ABLE TO TURN THE CAR OFF.

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THE IGNITION SWITCH ON MOST CARS BREAK WITHIN 50,000 MILES. THIS STOPS THE OWNER FROM BEING ABLE TO REMOVE THE IGNITION KEY, THUS MAKING THE VEHICLE EASY TO STEAL.

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KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE

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I CANNOT REMOVE THE KEY FROM THE IGNITION TO SHUT OFF THE ENGINE. THE CAR IS PARKED IN MY DRIVE WAY.

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I COMPLAINED ABOUT THIS BACK IN MARCH AND OF COURSE THERE WAS NOTHING DONE. THIS HAS BEEN AN ONGOING ISSUE WITH VOLKSWAGEN ACCORDING TO ON LINE FORUMS. WE COULD NOT TURN OFF OUR CAR, THEY KEY WOULD NOT TURN IN THE IGNITION. I HAD TO PAY OVER THREE HUNDRED DOLLARS TO GET ANOTHER IGNITION FROM VOLKSWAGEN. HERE IT IS JUST FIVE MONTHS LATER AND WE ARE HAVING THE SAME PROBLEM, AGAIN! ISN'T IT TIME TO DO SOMETHING AND MAKE VOLKSWAGEN ACCOUNTABLE, NOT ONLY ARE THE STOCK IGNITIONS DEFECTIVE, SO ARE THEIR REPLACEMENT IGNITIONS. PLEASE ORDER A RECALL AND MAKE THEM RESPONSIBLE. THIS IS OBVIOUSLY HAPPENING WHEN I COME TO A STOP, PLACE IN PARK AND ATTEMPT TO TURN OFF THE IGNITION, THE KEY DOES NOT MOVE.

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THE DOOR LOCKS WONT WORK, KEEPS JUST CLICKING, THIS IS A SAFETY FEATURE WHEN DRIVING ALONE OR STOPPING AT RED LIGHTS, ANYONE CAN ENTER YOUR VEHICLE AT ANYTIME.THE KEY GETS STUCK IN IGNITION WONT TURN. HEADLIGHTS KEEP BLOWING

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THE KEY WAS STUCK IN THE IGNITION MAKING IT IMPOSSIBLE TO TURN OFF THE CAR. THE ONLY WAY TO TURN OFF THE CAR WAS TO PULL A FUSE AND DISCONNECT THE BATTERY, A TEDIOUS PROCESS FOR STARTING AND STOPPING THE VEHICLE. ALSO, WHEN I TURNED OFF THE CAR MANUALLY I WAS UNABLE TO LOCK THE CAR WHICH IS UNSAFE.

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STATIONARY, IN MOTION, AND WHEN TURNING--AIRBAG LIGHT IS ON, HORN DOESN'T WORK, CRUISE CONTROL SWITCH DOESN'T WORK AND STEERING WHEEL BUTTONS DO NOT WORK. PURCHASED THIS VEHICLE FROM A TOYOTA DEALERSHIP TWO MONTHS AGO--WITH ONLY 30K MILES. AT 34K MILES WHEN THIS PROBLEM OCCURRED.

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THE VEHICLE WILL RANDOMLY SHUT OFF WHILE DRIVING OR PARKED. IT HAS HAPPENED IN TRAFFIC AND OCCURS MOST OFTEN WHEN DECELERATING, IDLING, OR PARKED. OBVIOUSLY, WITH THE ENGINE OFF, POWER STEERING AND BRAKES AREN'T AVAILABLE.

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THE CAR LOST ACCELERATION, FELT LIKE DRIVING WITH THE E-BRAKE ON. GLOW PLUG INDICATOR LIGHT ON DASH FLASHES. DROVE ABOUT 3 MORE MILES TRYING TO MAKE IT TO MY MECHANIC IN TOWN, BEFORE IT COMPLETELY DIED. TOWED TO DEALERSHIP WHO RECOMMENDED A COMPLETE FUEL SYSTEM REPLACEMENT FOR $6500.00!

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LOW BEAM ISSUE, I HAVE HAD TO REPLACE MY HEADLIGHT NUMEROUS TIMES AND THEY KEEP GOING OUT WITHOUT THE BULB BEING BAD

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DEFECTIVE CLOCK SPRING. BROKE UNDER NORMAL STEERING WHEEL OPERATION WHILE PARKING VEHICLE AT LOW SPEED, THIS IN TURN CAUSED STEERING WHEEL CONTROLS TO BECOME INOPERABLE AND ACTIVATED AIR-BAG MALFUNCTION LIGHT.

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TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY SHIFTED GEARS AND JERKED. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA 30078) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE HYBRID (E MACHINE) FAILED. THE CONTACT STATED THAT THE DEALER WAS TO CONTACT THE MANUFACTURER TO VERIFY IF THE REPAIRS WOULD BE COVERED UNDER THE WARRANTY. THE CONTACT DID NOT NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 64,532.

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EVEN WHEN DRIVER SEAT BELT IS CLICKED, RANDOMLY THE SEAT BELT LIGHT WILL COME ON. I'VE BRAKED HARD TO TEST IT AND SOMETIMES IT WILL NOT LOCK AGAINST ME. DEALER COULDNT FIND IT DURING ONE TEST DRIVE.

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CAR RUNNING AND STOPPED, IGNITION KEY IS STUCK AND WILL NOT TURN CAR OFF OR RELEASE.

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IGNITION KEY GETS STUCK, UNABLE TO TURN THE CAR ON. THE CAR WILL NOT SWITCH OVER. ALL LIGHTS AND ACCESSORIES WORK BUT THE CAR WILL NOT TURN ON. THE IGNITION KEY REQUIRES SIGNIFICANT MOVEMENT TO GET LOOSE.

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IGNITION SWITCH. MY IGNITION SWITCH IS GOING OUT, IT HAS BECOME HARD FOR ME TO TURN ON AND TURN OFF MY CAR. I KNOW THERE HAVE BEEN CLASS ACTION LAWSUITS INVOLVING OTHER AUTOMOTIVE MANUFACTURERS AND THIS NEEDS TO BE A RECALL. ITS DANGEROUS FOR ME TO OPERATE MY VEHICLE.

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I HAVE 2014 VW JETTA THE CAR HAS HORN PROBLEM AND ALSO SOME ELECTRICAL PROBLEM. HORN SOMETIMES WORKING SOMETIMES NOT. THIS IS SERIOUS SAFETY PROBLEM SHOULD BE FIXED. DEALER TRY TO CHARGE ME THE DIAGNOSTIC FEE AND ALSO REPAIR COST.

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VOLKSWAGEN JETTA BEGAN EXPERIENCING RATTLING/SHAKING IN IDLE, DIED MULTIPLE TIMES, IN THE MIDDLE OF DRIVING IT! SPECIFICALLY WHEN SLOWING DOWN APPROACHING A TRAFFIC LIGHT OR STOP SIGN.

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IGNITION WAS STUCK ON WITH THE ENGINE RUNNING I COULD NOT GET THE CAR TO SHUT OFF TOLD BY THE DEALER TO LET IT RUN OUT OF GAS. LOOKED ONLINE NUMEROUS COMPLAINTS ABOUT THE IGNITION SWITCH UNABLE TO BE SHUT OFF CAR IS ONLY 3 YEARS OLD

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TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. AS A RESULT, THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN ATLANTA (5901 PEACHTREE BLVD, ATLANTA, GA 30341, (888) 848-3509) TO BE DIAGNOSED. THE CONTACT HAD NOT BEEN GIVEN THE DIAGNOSIS RESULTS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TT *JS

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KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE!

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TAKATA RECALL. I HAVE A 2014 VOLKSWAGEN JETTA GLI EDITION 30 W/NAVIGATION. MY AIRBAG LIGHT CAME ON WHILE I WAS DRIVING THAT'S RIGHT IN MOTION. THE SAME DAY MY STEERING WHEEL STARTED CLICKING WHEN I TURNED IT TO THE LEFT ONE DAY. I WENT TO USE MY HORN AND IT WOULDN'T WORK. THEN NOTICED ALL OF MY ALL THE BUTTONS ON MY STEERING WHEEL WERE NOT WORKING EITHER. THE STEERING WHEEL BUTTONS ARE THE CONTROLS FOR THE NAVIGATION SETTINGS, TIME, PHONE. THERE ISN'T A WAY TO CHANGE SETTING USING THE CONSOLE BUTTONS. THE STEERING WHEEL CONTROLS ARE THE HUB OF SETTING CONTROLS. I CAN NOT USE MY HORN FOR ANYTHING. 18 WHEELERS SWAYING, SOMEONE NOT PAYING ATTENTION I CAN NOT USE MY HORN FOR ANY OF THESE REASONS. EVERY TIME I GET IN MY CAR I AM WITHOUT AN AIRBAG. I WENT ONLINE TO DO SOME RESEARCH. I FOUND A RECALL FOR THE 2014 JETTA I PRINTED OUT THE RECALL # AND TOOK IT TO THE DEALERSHIP AND SAID THIS RECALL AND THE CLICKING ON MY STEERING WHEEL MATCH. CAN YOU FIX THIS HERE? THE REPRESENTATIVE THEN TOLD ME THAT HE WAS SORRY THE RECALL DID NOT INCLUDE THE GLI 30 YEAR ANNIVERSARY EDITION JETTA. THE SHOP WOULD NOT ORDER THE PART WITHOUT A DIAGNOSTIC WHICH COST ME $120.88. ONCE THE DIAGNOSTIC WAS COMPLETE I RECEIVED A CALL "MA'AM YOU ARE CORRECT THE CLOCK SPRING IS WHAT NEEDS TO BE REPLACED AND THE PART IS $290.07 AND LABOR $316.88 WITH TAX A TOTAL OF $682.33 EVEN THOUGH EVERYTHING MATCHED THE RECALL. BECAUSE THIS RECALL ISN'T EXPANDED AND DOESN'T INCLUDE THE CORRECT CARS. I HAVE HAD TO PAY $803.21. I AM OUT SAFELY DRIVING WITH A AIRBAG OR THE SAFETY OF A HORN. THIS RECALL DOES NOT INCLUDE ALL CARS AFFECTED.

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I JUST BOUGHT THIS CAR IN 2016 AT 30K MILES AND IT CURRENTLY HAS ONLY 50K MILES THE ENGINE SUFFERED CATASTROPHIC ENGINE FAILURE DUE TO A FAULTY TIMING CHAIN TENSIONER THAT THE MANUFACTURER WILL NOT RECALL OR REPLACE. I'VE READ THAT THIS IS A COMMON ISSUE WITH VW AND AUDI 2.0T ENGINES IN SOME CASES I'VE HEARD OF ENGINES FIRES AS WELL AS POWER FAILURE ON FREEWAYS THAT CAUSED POTENTIALLY DEADLY ACCIDENTS, LOST OF HANDLING LOSS OF POWER IN GENERAL. LUCKILY THIS OCCURRED TO ME WHILE NOT IN MOTION BUT INSTEAD IN A DRIVEWAY. MY CAR HAS BEEN OUT OF SERVICE FOR 6 MONTHS NOW AND IS NO LONGER COVERED BY THE MANUFACTURE WARRANTY AND WILL BE FORCED TO PAY FOR THIS OUT OF POCKET.

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