What 399 owners told NHTSA about the 2014 Volkswagen Jetta Hev

During this summer (2024), I got a warning with three beeps then warning lights came on, went off for a several months, and now have come on and stayed on (ABS, TRACTION CONTROL, BRAKE, AIRBAG, Tire Pressure). This has to be an issue with VW. There was close to 63,000 miles on the car at the time. Now there's only 64,000 miles on the car. The dealer service center couldn't really determine the cause but still quoted a repair of nearly $4,000.

NHTSA ODI 11629877

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated that while his sister was driving from a complete stop, the vehicle lost motive power. The contact was unaware if there were any warning lights illuminated. The contact's sister was able to push the vehicle to the side of the road. The vehicle was towed to the residence. The contact stated that he connected an OBD reader to the vehicle and retrieved diagnostic trouble codes related to the transmission and hydraulic pump play protection failure. The dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine if it could be covered under Volkswagen Campaign Number: 34J6(Mechatronic Accumulator Housing). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Volkswagen Campaign Number: 34J6. The failure mileage was approximately 100,000.

NHTSA ODI 11565040

My 2014 VW as many other 2014 models are experiencing the following according to my local dealership in Miami: The ABS module is defective effecting other systems and making the car unsafe to drive as it was in 2009 and 2010 models. Dealer repair estimate is between $2500 with $5000! VW should recall before people get hurt!

NHTSA ODI 11539838

When turning the car on with the clutch and brake depressed, the car will roll until the engine turns over and the car starts. The brake stops functioning as the ignition is turned and does not function until the car is on. The car will roll if on any incline while this happens. When this happens if I attempt to lift my foot off the brake and put it back to get it to work the brake pedal can no longer be depressed. Once the car is running the brake works and can be depressed again. This is a safety issue as it could cause a crash or car to roll into traffic. No lights or warning signs turn on when it happens. I'm not sure when this first happened but it has happened on multiple occasions.

NHTSA ODI 11471901

EPC light randomly comes on when driving ,car goes limp and I’ve came close to have 3 accidents.Had car checked out at Volkswagen dealership and they said no repairs were needed .The EPC continues to come on and off This is dangerous Occurs multiple times

NHTSA ODI 11469719

VW said it is the ABS module. It appears they had this same problem in a previous recall. Safety Recall 45F2 - ABS Control Module Software Certain 2009-2010 Model Year Volkswagen Vehicles They said any or all of the of the components represented by the warning lights may not work. With ABS, traction control, brake & airbag potentially not working that could harm me & my occupants as well as other drivers on the road The component has not been replaced yet as it has taken 4weeks already for the part to come in. It is scheduled to be replaced 3/28/22 I got a warning with three beeps then warning lights come on & stay on (ABS, TRACTION CONTROL, BRAKE, AIRBAG, TPMS)

NHTSA ODI 11457299

ABS MODUL FAILED AT 74000 MILES

NHTSA ODI 11363074

IF I DRIVE WITH THE CAR THE BRAKE-WARNING LIGHT, ABS LIGHT AND AIRBAG LIGHT TURNS ON. IT ALARMS. I BROUGHT IT TO DEALER AND THEY ASKED GERMANY BUT THEY COULDN'T FIGURE OUT WHAT WRONG IS. I AM AFRAID TO DRIVE WITH THESE LIGHTS. THEY RESET THE COMPUTER BUT IT HAPPENS AFTER 20 MILES AGAIN.

NHTSA ODI 11354828

PASSENGER SIDE AIRBAG NOT WORKING/OFF NOTICE ALONG WITH ABS OFF NOTICE AND UNDERINFLATION NOTICE ALL HAPPENED SIMULTANEOUSLY UPON STARTING CAR AND REMAINS ON. CAR ONLY HAS BEEN DRIVEN 18000 MILES SINCE NEW

NHTSA ODI 11282851

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP AT A RED LIGHT, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN A TIMELY MANNER. WHEN DEPRESSING THE BRAKE PEDAL, THE PEDAL FELT HARD. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (WALLACE VOLKSWAGEN, 2805 SE FEDERAL HWY, STUART, FL) WHERE IT WAS DIAGNOSED THAT THE BRAKE CAMSHAFT LOBE HAD SHEARED OFF, CAUSING THE BRAKE VACUUM PUMP TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 122,000.

NHTSA ODI 11084397

THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED

NHTSA ODI 11083664

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHOOK AND THE INSTRUMENT PANEL LIGHTING FLASHED. THE DRIVER DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN OR STOP. AS A RESULT, THE DRIVER CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE INJURIES TO THE OTHER VEHICLE OCCUPANTS WERE UNKNOWN. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS AWAITING DIAGNOSIS. SEVERAL WEEKS PRIOR TO THE COLLISION, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FLASHING INSTRUMENTAL PANEL LIGHTING AND INTERMITTENT STARTING ISSUE. AT THAT TIME, THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW BATTERY. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10969314

MY HEADLIGHTS GOING OF YESTERDAY WHEN I TURN ON I HAVE TO DRIVE BACK HOME ON DARK ROAD! THIS WAS VERY DISSAPOINTED SITUATION SINCE THE DEALER SELL THIS CAR TO ME AS A CERTIFIED VEHICLE, ALSO MY CAR VIBRATES EVERYTIME THAT I BREAKING ON THE ROAD THAT STAR HAPPENING RIGHT AFTER I TAKE THE CAR OOUT OF THE DEALER!

NHTSA ODI 10967718

ON TUESDAY, AUGUST 4, 2015, I WAS DRIVING MY LEASED 2014 JETTA WITH MY 1 YEAR OLD BABY, WHEN MY BRAKES COMPLETELY LOCKED UP. UNFORTUNATELY, AT THE TIME, WE HAPPENED TO BE AT A STOP SIGN ON A STEEP HILL ABOUT A HALF A BLOCK FROM OUR HOUSE. AS I BEGAN ROLLING BACKWARDS DOWN THE HILL TRYING TO DO EVERYTHING I COULD THINK OF IN THAT MOMENT OF SHEER PANIC, I TRULY DID NOT THINK THE OUTCOME WAS GOING TO BE GOOD. THANKFULLY AFTER ABOUT FIFTEEN SECONDS OF NO BRAKES WHATSOEVER, THEY FINALLY POPPED BACK ON. I LEASE THIS JETTA, SO I HAD IT TOWED FOR FREE TO A DEALERSHIP WHERE I OBVIOUSLY HAVE TO GET ALL OF THE WORK DONE. THEY CALLED TO LET ME KNOW THAT MY ONE YEAR OLD CAR HAD FAULTY WHEEL BEARINGS AND IT WAS CAUSING THE COMPUTER TO GET CONFUSED AND THEREFORE MAKING MY BRAKES SEIZE UP. MY CAR IS 1 YEAR OLD AND HAS 14,000 MILES ON IT WITH NO OTHER SYMPTOMS AND/OR NOISES THAT WOULD SIGNIFY BAD WHEEL BEARINGS. WHICH MADE IT EVEN WEIRDER IS I CALLED MY OLD VOLKSWAGEN DEALERSHIP (I JUST MOVED A MONTH AGO) AND I ASKED HIM IF IT COULD INDEED BE MY WHEEL BEARINGS. HE SAID IT WAS EXTREMELY UNLIKELY AND THAT IF IT WERE, MY BRAKES PROBABLY WOULDN'T HAVE POPPED BACK ON. MAYBE I'M JUST BEING PARANOID, BUT THIS ALL IS SO FISHY TO ME. I FEEL LIKE THEY BE COVERING UP AND/OR MISDIAGNOSING THE CAR TO AVOID A POSSIBLE LAW SUIT BECAUSE MY BRAKES FAILED. I'M TERRIFIED TO GET BACK IN THE CAR EVEN AFTER THEY'VE "FIXED" IT.

NHTSA ODI 10746886

ON JULY 5, 2015, THE CLUTCH FAILED. THE CLUTCH WAS DEPRESSED TO DOWNSHIFT THE CAR AS WE WERE APPROACHING A TURNPIKE OFF RAMP. THE GEAR SELECTOR WAS MOVED OUT OF TOP GEAR AND INTO NEUTRAL; THE CLUTCH WOULD NOT RETURN, AND THE GEAR SELECTOR WOULD NOT MOVE OUT OF NEUTRAL. THE CAR HAD TO BE MANEUVERED THROUGH TRAFFIC FROM THE FAR LEFT LANE TO THE RIGHTS-SIDE SHOULDER, IN NEUTRAL. THIS PUT MY FAMILY AND EVERYONE AROUND US AT RISK OF SERIOUS INJURY. THERE WAS NO DEGRADATION OF CLUTCH SYSTEM PERFORMANCE. THIS CLUTCH FAILURE CAME SUDDENLY AND WITHOUT WARNING. I HAVE READ COMMENTS FROM OTHERS ONLINE WHO HAVE EXPERIENCED SIMILAR ISSUES. SEVERAL MONTHS AGO, THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE DEALERSHIP SERVICE MANAGER SUGGESTED THAT THE CLUTCH ISSUE COULD BE RELATED TO THE BRAKE BOOSTER ISSUE. MY WIFE AND I HAVE DRIVEN MANUAL TRANSMISSION CARS FOR YEARS. THIS IS THE FIRST CLUTCH-RELATED PROBLEM WE'VE EVER EXPERIENCED. UPDATE 9/15/15*CW UPDATED 11/7/2017*CN

NHTSA ODI 10732134

PARKING THE CAR IN PARKING SPACE. CAR MADE EXTREMELY LOUD NOISE (LIKE A BACKFIRE) AND THEN AUTO ACCELERATED. TRIED HITTING THE BRAKE BUT BRAKE DID NOT DECOMPRESS. HIT A PARKED CAR IN FRONT OF ME. *TR

NHTSA ODI 10714571

WHEN DRIVING AT HIGHWAY SPEEDS THE BRAKES SEEM INCREASINGLY INEFFECTIVE. I WAS IN A FENDER BENDER DUE TO WEAK BRAKING IN AN EMERGENCY SITUATION GOING APPROXIMATELY 60MPH AT A SEEMINGLY REASONABLE DISTANCE. THERE WERE ABSOLUTELY NO SKID MARKS OR TIRE SQUEALS. IT SEEMED THAT THE HARDER I PRESSED THE BRAKE PEDAL THE LESS EFFECTIVE THE BRAKES WERE AND I BELIEVE THAT BRAKE PEDAL ACTUALLY HIT THE FLOOR. I HAVE NOTICED THE BRAKES FELT SPONGY BEFORE WHEN BRAKING HEAVY. I HAVE ALSO NOTICED THAT WHEN THE CAR SITS FOR AN EXTENDED PERIOD OF TIME THE BRAKE PEDAL FEELS ROCK HARD FOR A LITTLE WHILE AFTER STARTING UP. DOES NOT FEEL SAFE! *TR

NHTSA ODI 10667507

THIS ISSUE NOW OCCURS EVERY DAY. THIS VEHICLE HAS PUSH BUTTON START, WHICH MEANS THE BRAKE PEDAL MUST BE DEPRESSED BEFORE ATTEMPTING TO START THE VEHICLE. WHEN ATTEMPTING TO START THE VEHICLE AFTER IT HAS BEEN SITTING FOR MORE THAN 3 HOURS, THE BRAKE PEDAL IS EXTREMELY DIFFICULT TO DEPRESS AS THERE IS PRESSURE BUILT UP IN THE BRAKE SYSTEM. ON THE FIRST DEALER VISIT, THE BRAKE BOOSTER CHECK VALVE WAS REPLACED UNDER WARRANTY. ON THE SECOND VISIT, AFTER SITTING FOR A WEEK, THE DEALER MADE NO REPAIRS AND GAVE THE VEHICLE BACK. THEY ADVISED THIS IS NORMAL OPERATION, TO WHICH I SAID IT WAS NOT AS THIS DID NOT OCCUR WHEN VEHICLE WAS LEASED UNTIL ABOUT A MONTH AGO. VW CORPORATE WAS INVOLVED, WHICH PROVED TO BE A LOST CAUSE, AS THEY SIDED WITH THE DEALER. IF SOMEONE WERE TO TRY AND START THIS VEHICLE AND THEY WERE OF SMALLER STATURE, THEY MOST LIKELY WOULD BE UNABLE TO DO SO. *TR

NHTSA ODI 10649326

I BOUGHT A 2014 NEW JETTA SE. BUT THIS VEHICLE SITS IN VW DEALERSHIP FOR ENTIRE FIRST MONTH. LAST WEEK, I HAD A FENDER-BENDER ACCIDENT ON LOCAL HIGHWAY DUE TO BRAKE PROBLEM. TWO CLAIMS INVOLVED IN THIS CASE: 1. BRAKE HARD LIKE ROCK WHEN I TRY TO START THE VEHICLE IN THE MORNING. I COULD NOT START THE ENGINE. 2. WHEN I DRIVE ON THE 50 MILE SPEED LIMIT HIGH WAY, I COULD NOT STOP THE CAR DUE TO WEAK BRAKE SYSTEM. IT TOOK EXTRA LONG DEEP STROKE TO STOP THE VEHICLE AND TOOK EXTRA LONG DISTANCE TO STOP. ALSO I COULD NOT DO EMERGENCY STOP IF SOME CUTS IN FRONT OF ME. WEAK WEAK WEAK BRAKE..... I DROVE FOR MORE THAN 20 YEARS, I HAVE NEVER HAD SUCH EXPERIENCE. IT IS AN UNSAFE CAR! MY WIFE NOW REFUSE TO DRIVE IT. I TOOK THIS VEHICLE TO VW DEALERSHIP AND THEY FIND OUT PROBLEM WITH CAR (FAULTY BOOSTER AND MASTER CYLINDER). THEY CHANGED THE COMPONENTS AND SYSTEM TWICE, AND NOW CONDITION IS THE SAME. VW TECHNICAL SERVICE WENT TO DEALERSHIP, AND THEY TOLD MY DEALER THAT THIS VEHICLE IS SAFE..... I AM VERY SHOCK ON THIS CONCLUSION. PLEASE INVESTIGATE ON THIS VEHICLE BRAKE SYSTEM. I DON'T WANT OTHER VW JETTA DRIVE HAVE THE SAME PROBLEM, RISKED LIFE FOR A FAULTY SYSTEM, AND I MUST VOICE IT OUT TO WARN MY FELLOW JETTA DRIVER: BE CAREFUL! *TR

NHTSA ODI 10648447

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE BRAKES. THE DEALER STATED THAT THE BRAKES WERE FUNCTIONING NORMALLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.

NHTSA ODI 10632154