What 80 owners told NHTSA about the 2014 Volkswagen Cc

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V148000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. PAUL IMPORTS IN BROOKFIELD, WISCONSIN WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE).

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TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARCHER VOLKSWAGEN AT 713-272-1700 AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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IN FEBRUARY OF 2017, MY VEHICLE STALLED ON A BUSY FREEWAY WHILE IN MOTION AND COMPLETELY DIED, AFTER TOWING THE VEHICLE TO THE DEALERSHIP THEY DETERMINED SEVERAL PARTS NEEDED TO BE REPLACED INCLUDING MOUNTING, BEARING, C VALVE, AH SEPARATOR, RIBBEDBELT, TENSIONER, C-GASKET, D-GASKET, SEAL RING AND BOLT. AFTER DRIVING THE VEHICLE HOME AGAIN IT DIED. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY REPLACED THE FUEL PUMP MODULE, WASHER AND CONTROL UNIT. THE CAR APPEARED TO BE DRIVING FINE THE DAY I LEFT, BUT THE NEXT MORNING IT WOULDN'T START. I HAD THE VEHICLE TOWED TO THE DEALERSHIP IN WHICH THEY ADVISED I NEEDED A NEW BATTERY. I KEPT UP WITH ALL SERVICE AND IN JANUARY OF 2018 WHILE DRIVING THE VEHICLE, IT STALLED YET AGAIN WHILE IN MOTION, WITH VEHICLES ALMOST STRIKING ME, AFTER TOWING THE VEHICLE TO THE DEALERSHIP, THEY ADVISED IT WAS THE FUEL PUMP MODULE AGAIN. THEY REPLACED THE PART. THE CAR WAS DRIVING FINE UNTIL MARCH 2018 WHEN THE VEHICLE STALLED ON THE FREEWAY WHILE IN MOTION. THE DEALERSHIP NOW STATES THE BUSHINGS ARE CRACKED AND DRY ROTTED, AND THE MECHATRONIC UNIT HAS FAILED AND THE VEHICLE NOW NEEDS A NEW TRANSMISSION.

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TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HILEY VOLKSWAGEN OF ARLINGTON, 461 E INTERSTATE 20, ARLINGTON, TX 76018, (817) 575-6000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I HAVE HAD AN ISSUE WITH A GAS SMELL THAT ARISES FROM THE ENGINE COMPARTMENT FOR OVER 4 YEARS-- I WAS ENCOURAGE TO CHANGE MY FUEL PUMP BY VW DEALER-- BUT THAT WAS NOT THE PROBLEM. I WAS ENCOURAGED TO ONLY PUT PREMIUM GRADE A GAS AND FUEL INJECTOR CLEANERS WHICH I DID REPEATEDLY, UNFORTUNATELY THE SMELL WORSENED UNTIL THE DAY I WENT TO REGISTER MY CAR AND I WAS TOLD THAT THERE WAS A VISIBLE FUEL LEAK FROM UNDER THE MANIFOLD AND IT WAS A SLOW DRIP THAT WAS EVAPORATING OFF THE ENGINE HEAD. I WAS TOLD THE CAR COULD COMBUST AT ANY TIME. I WENT TO THE NEARER VW AND THE PROBLEM THAT NO ONE COULD FIGURE OUT FOR YEARS WAS A "FUEL LINE TO HIGH PRESSURE PUMP" $ 399 TOTAL-- I NO LONGER HAVE THIS FUEL SMELL. BUT BASED ON MY RESEARCH THERE ARE THOUSANDS OF VW'S ALL MODELS WITH THE SAME ISSUE .THE FUEL SMELL WAS NOTED THE YEAR AFTER I PURCHASED THE CAR WITH 20,000 MILES AND THE HOSE GAVE OUT AT 70,000 MILES. I BELIEVE THIS IS A REPORTABLE INCIDENT FOR A POSSIBLE RECALL.

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VOLKSWAGEN GROUP OF AMERICA, INC. MODEL: CC DATE REPORT RECEIVED BY NHTSA: 8/16/2017 COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP NHTSA CAMPAIGN ID NO: 17V509000 SUMMARY: VOLKSWAGEN GROUP OF AMERICA, INC. (VOLKSWAGEN) IS RECALLING CERTAIN 2009-2016 VOLKSWAGEN CC, 2006-2010 PASSAT AND PASSAT WAGON VEHICLES. INTERRUPTION OF ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE MAY CAUSE THE FUEL PUMP TO FAIL. CONSEQUENCES:IF THE FUEL PUMP FAILS, THE ENGINE WILL STALL, INCREASING THE RISK OF A CRASH. REMEDY:VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. REMEDY PARTS ARE CURRENTLY UNAVAILABLE. INTERIM NOTICES INFORMING OWNERS OF THE SAFETY RISK WERE MAILED ON OCTOBER 13, 2017. OWNERS WILL RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. OWNERS MAY CONTACT VOLKSWAGEN CUSTOMER SERVICE AT 1-800-893-5298. VOLKSWAGEN'S NUMBER FOR THIS RECALL IS 20AE. NOTES:OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV.

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TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NIELLO VOLKSWAGEN AT (916) 482-5790 (2701 ARDEN WAY, SACRAMENTO, CA 95825) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN OF ATLANTA (5901 PEACH ST BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,053.

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MY HORN,MY AIR BAG AND ALL CONTROLS IN STEERING WHEEL ARE NOT WORKING.I TOOK IT TO VW SERVICE CENTER & THEY QUOTED ME $948 FOR A NEW CLOCK SPRING.HASNT THIS PART BEEN RECALLED? IT'S A LEASE AND THAT'S INSANE,THIS IS THE SECOND TIME THIS HAS HAPPENED

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TAKATA RECALL

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17V509 RECALL #. FUEL PUMP CONTROL MODULE COULD CAUSE POWER OUTAGE AND ALREADY HAS. TWICE. AND THEY ARE STILL REFUSING TO FIX THIS. I'VE HAD TO REPLACE MY BATTERY AND TWO MONTHS LATER WAS STRANDED BECAUSE I LOST POWER WHILE STATIONARY.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CAROLINA VOLKSWAGEN LOCATED AT 7800 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227 (704) 537-2336 WAS CONTACTED AND CONFIRMED THAT PARTS WOULD BE AVAILABLE UNTIL SEPTEMBER OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT MENTIONED THAT HE INQUIRED OF THE MANUFACTURER AND DEALER TO BUY BACK THE VEHICLE OR PROVIDE A LOANER VEHICLE BUT WAS DENIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL BUT STILL HAS AN AIRBAG LIGHT ON WHEN IT SHOULD HAVE BEEN FIXED.

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I WAS INFORMED THAT MY VEHICLE WAS RECALLED, VEHICLES IN THE STATES WITH HIGH TEMPERATURES WOULD RECEIVE PRIORITY TREATMENT. I WAS INFORMED THAT PARTS WERE NOT AVAILABLE.I WAS INFORMED THAT VW WAS NOT ATTEMPTING TO PURSUE THESE RECALLS AS THEY HAD NOT EXPERIENCED ANY FAULTY VW MISHAPS WITH TAKATA AIRBAGS. THEY SAID THAT HONDAS AND OTHER AUTOMOBILES THAT WERE EXPERIENCING THESE INCIDENTS. NO RENTAL WAS MADE AVAILABLE UPON REQUEST THOUGH THEY DID SAY THAT MAY HAPPEN BUT IT WASN'T SET UP AS OF THEN.. AS A LEASEE I INFORMED THE LOCAL DEALER WHERE I PURCHASE MY VW THAT I WOULD LIKE TO TURN IN MY CAR EARLY (IT WAS DUE IN MAY) AND THAT THE CAR WAS IN MINT CONDITION AND UNDER MILEAGE. I GAVE MY REASONS TO THE GENERAL MANAGER, THE SERVICE DEPARTMENT AND I HAD MADE SEVERAL CALLS TO NHTSA. ALL WERE IN AGREEMENT THAT I LIVED IN A STATE WHERE PRIORITY SHOULD BE GIVEN. HOWEVER, THE ATTITUDE FROM VW WAS THAT THEY FELT NO URGENCY TO PUSH THROUGH FOR THESE RECALLS AS THEY WERE NOT LIABLE. YET. MY SAFETY WAS NOT AN ISSUE WITH VW. I AM NOW LOOKING AT A BILL FOR EARLY TURN-IN FOR $821.82 THIS INCLUDED A TINY CORNER ON A TINY WING WINDOW( THAT DOES NOT OPEN) WHERE THEIR FACTORY INSTALLED SOLAR FILM WAS INSTALLED AND STARTING TO LIFT AT ONE OF THE EDGES. I NEVER SAW THIS AND THEY NEVER SHOWED ME AT TURN IN. LASTLY, THEY INFORMED ME AT THE LOCAL AUCTION THE CAR WOULD LIKELY SELL AND THAT WAS THAT. HANDED THE KEYS OVER, NO PAPERWORK TO SIGN AND OUT THE DOOR WE WENT. MY HUSBAND AND I WERE STUNNED AT THE LACK OF CUSTOMER SERVICE THAT THIS DEALERSHIP DISPLAYED NOT ONLY WITH REGARD TO THE RECALL BUT TO THE HANDLING OF THEIR CUSTOMERS DURING SERVICE AND THE MANY PHONE CALLS I HAVE RECEIVED SINCE ASKING IF I WANT TO PURCHASE ANOTHER VEHICLE WHEN MY LEASE IS UP. NOT TOO MUCH COMMUNICATION GOING ON THERE AS ITS BEEN THREE MONTHS SINCE I NO LONGER HAVE A VW. NOR WILL I EVER AGAIN.

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THE AIRBAG ERROR LIGHT IS ON AND IT SHOWS AN ARTICLE THAT THEIR IS A RECALL ON MY PARTICULAR CAR. THE HORN NO LONGER WORKS AND THAT IS A SAFETY RISK. THE BOUCHER VOLKSWAGEN DEALERSHIP IS NOT HONORING THE RECALL AND THE SPRING CLOCK HAS A RECALL ON IT. THEY NEED TO FIX THE ISSUE DUE TO A RECALL ON THE VOLKSWAGEN CC 2014.

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TAKATA RECALL- AIRBAG ERROR AND BOUCHER VOLKSWAGEN IS NOT HONORING THE RECALL

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TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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IT'S BEEN MORE THAN A YEAR SINCE MY RECALL WAS FORMALLY ISSUED AND MY AIRBAG STILL HAS NOT BEEN REPLACED! THIS IS DANGEROUS!

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TAKATA RECALL- MY VEHICLE HAS HAD A RECALL ON THE TAKATA AIRBAG COMPONENT SINCE FEBRUARY OF 2016. I JUST RECEIVED INFORMATION ABOUT THIS RECALL ON 2/20/2017 WHEN I WENT TO THE DEALERSHIP WHERE I SIGNED A LEASE AGREEMENT FOR THE CAR. I WANTED TO RETURN THE CAR BECAUSE OF THE DANGER IN DRIVING THE VEHICLE. THEY ADVISED ME THAT THERE WAS NOTHING THEY COULD DO BECAUSE OF THE RECALL. THIS AIRBAG RECALL GIVES INFORMATION REGARDING A DEFECTIVE AIRBAG COMPONENT THAT COULD POSSIBLY INJURE OR CAUSE DEATH TO THE DRIVER. I AM NOT COMFORTABLE DRIVING THE VEHICLE AND WANT THIS FIXED. PLEASE HELP. I'M NOT SURE WHAT TO DO AT THIS POINT BECAUSE THIS VEHICLE IS LEASED AND THE VENDOR WILL NOT ALLOW ME TO TURN IT BACK IN BECAUSE OF THE RECALL.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF *CN

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MY VEHICLE HAS BEEN AWAITING THE FIX SINCE APRIL 2016 AND BECAUSE THIS IS A COMPANY VEHICLE WE CAN NOT USE IT. WE HAVE LOST TEN MONTHS OF USE AND NEED TO HAVE THIS RECTIFIED IMMEDIATELY.

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TAKATA RECALL, INFORMED OF RECALL IN MAY 2016 AND STILL DO NOT WHEN IT WILL BE REPLACED

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL - I WAS NOT INFORMED OF THE RECALL UNTIL I WENT TO TRADE IN THE VEHICLE AND WAS ADVISED I COULDN'T. THE VEHICLE IS DRIVEN BY A 17 YEAR OLD AND THE RISK OF AN ACCIDENT IS HIGHER. THIS AIRBAG IS DANGEROUS AND NO ONE ENSURES THAT VEHICLES ARE REPAIRED.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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