What 267 owners told NHTSA about the 2014 Toyota Corolla

Odometer Fraud. The contact purchased a 2014 Toyota Corolla. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 91,000 and at the time of registration, it was discovered that the mileage was 254,000.

NHTSA ODI 11736547

The factory white paint on my 2014 Toyota Corolla has been peeling and delaminating in large sheets down to the primer and bare metal. This appears to be a paint adhesion failure, not normal wear or surface chipping. The vehicle has not been in any accidents, repainted, or subjected to improper care. The problem developed gradually and has continued to worsen over time. Large sections of paint detach from body panels such as the hood, roof, trunk, and sides. Paint has come off while driving and during routine car washing. This condition presents a safety concern because pieces of paint can separate at driving speeds and become road debris, which could strike other vehicles or create hazards for nearby drivers. In addition, exposed metal body panels are vulnerable to corrosion, which may affect the long‑term safety and integrity of the vehicle. No warning lights or messages were present prior to the paint failure. A Toyota dealership visually confirmed the peeling paint and indicated this issue has been observed on other Toyota vehicles with white paint. No repair was offered without full repainting at the owner’s expense. The affected areas are visible and available for inspection upon request.

NHTSA ODI 11734621

After having my vehicle washed at a car wash, paint began to peel. The vehicle at the time had only 42000 miles. Toyota repair apologized for the paint problem (V70 white) and said they would provide me with a car rental for 1-2 weeks while its repainted as there is a recall for the paint (again apologised for the inconvience). After discovering the recall expired, the insurance technician said he would call me back in 1-2 days as the vehicle is no longer under the recall (Does the paint repair itself after that time period)? The technician never called me back. The cost to repaint the vehicle is 7-$14000, more than the value of the vehicle with only 4 years worth of miles driven

NHTSA ODI 11722847

The contact owns a 2014 Toyota Corolla. The contact stated that while reversing, the back-over prevention screen malfunctioned and displayed a black screen, creating a rear visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 124,000.

NHTSA ODI 11720873

Noted that Toyota has a black screen recall for Tundra related to backup camera. Toyota should consider extending the recall to include Corolla models, as my 2014 Corolla S and 2019 Corolla SE have both experienced intermittent black screen failures many times while backing up. (At least twice a week for the past 5 years) I reported the issue to the 441 Toyota Dealer in the past and they told me that Toyota is aware of the issue but there is no related recall.

NHTSA ODI 11713301

The contact owns a 2014 Toyota Corolla equipped with American Omni Tires, Tire Line: Tourer, Tire Size: P205/55/16, DOT Number: (N/A). The contact stated that while driving at an undisclosed speed, the vehicle wobbled and shook abnormally. Upon inspection, it was discovered that the two front tires had bubbles on the outside sidewall. The cause of the failure was not yet determined. The contact stated that metal steel belts were showing. The contact took the tires back to Pep Boys, and the contact was informed that the failure was due to an alignment failure. The contact stated that all four tires were purchased at the same time, and the mileage on the vehicle was 150,613. The contact stated that the DOT number listed on the receipt did not match the DOT number on the tires. The contact took the tires to Firestone; however, the employees at Firestone did not find a cause for the failure. The manufacturer was not notified of the failure. The tires were not replaced. The failure mileage was 165,580.

NHTSA ODI 11710352

On March 12, 2025, I was involved in a frontal collision when another vehicle unexpectedly pulled out in front of me. Impact occurred to the front-left area of my vehicle. Despite the nature of the collision, the front airbags did not deploy. The vehicle is subject to Safety Recall 20TA03, which addresses incomplete or non-deployment of airbags and/or seat belt pretensioners due to ECU susceptibility to electrical noise in certain crash scenarios. The vehicle was declared a total loss by my insurance company and is no longer available for inspection. The manufacturer was notified in May 2025 and again in November 2025. The manufacturer closed the case citing inability to inspect the vehicle and later relied on photographs only to rule out airbag deployment concerns. No warning lights or messages related to the airbag system were observed prior to the collision. The non-deployment of the airbags placed my safety at risk during a frontal impact.

NHTSA ODI 11710098

Electric

NHTSA ODI 11662996

A Toyota owner is frustrated with a faulty navigation system that repeatedly crashes and refuses to update. Despite multiple dealership visits and a customer service call, the issue remains unresolved. The owner argues that the malfunctioning system poses a safety hazard, as it could potentially direct drivers to dangerous roads.

NHTSA ODI 11649828

White paint and clear coat is peeling off vehicle in large sections. It started around the windows and door frames but now almost half the vehicle is missing the paint. I was told by a local mechanic that Toyota had a recall but when I went to Meridian Toyota, they said the recall was for 10 years from the manufacturer date which was 10/13. This is a 2014 vehicle so we didn’t purchase it until 2014. I went at the end of 2024 and they refused to help with it since it was manufacturers date and not 10 years from the year of vehicle. The vehicle is now starting to rust due to a known problem from Toyota which they refuse to fix. My family has had 7 Toyota vehicles which we love but I am extremely disappointed that you won’t fix this problem which is in no way our fault. The paint in the pictures attached has actually gotten worse in the past few months. Please help resolve this situation.

NHTSA ODI 11646901

THE PAINT ON MY CAR IS COMING OFF IN SHEETS AND CHUNKS AS I GO DOWN THE ROAD. IT IS MY UNDERSTANDING THIS IS A SYSTEMIC PROBLEM WITH WHITE PAINT ON TOYOTA'S VEHICLES MANUFACTURED DURING YEARS THAT INCLUDE MY CAR. I TOOK IT TO THE DEALER AND THEY SAID THERE HAD BEEN A PROGRAM TO FIX THIS PROBLEM BUT IT EXPIRED, I THINK THIS SHOULD BE REPAIRED ASAP TO AVOID FUTURE DAMAGES & ISSUES

NHTSA ODI 11635993

The contact owned a 2014 Toyota Corolla. The contact stated that while the daughter was driving approximately 70 MPH the daughter lost control of the steering causing the vehicle to roll over and crash into a ditch. During the crash, the vehicle sustained severe front-end damage and was destroyed but no air bags were deployed. During the crash, the driver sustained a concussion that later required medical assistance. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was contacted regarding the incident. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 20V024000(AIR BAGS). The contact indicated that the vehicle had experienced that same failure listed in the recall. The Local dealer was not contacted. The failure mileage was 130,000.

NHTSA ODI 11628484

The AC compressor is failing as it’s blowing hot air at idle or when the vehicle is running at 20-40mph. During Texas hot summers, baby & toddlers are at risk for extreme heat as the AC blows hot/warm air. The problem has been reproduce at an automotive AC shop where they have inspected the AC for leaks, vacuumed refrigerant and replaced refrigerant. Still same issues without any leaks. Police or insurance has not been involved. There are no dash lights when this happens and the issue happens daily which started 3 years ago. The vehicle is driven less because of the issue. There is a TSB T-SB-0086-14 that says this is covered within 36k mile warranty or 3 years. I bought the vehicle with 48K miles and about 2 years later the AC blows hot air at idle.

NHTSA ODI 11620837

I was in a car accident .A woman failed to yield at a stop sign and rammed into the front of my car at a high accelerated speed. I was restrained but the right side of my forehead hit the rearview mirror .causing two huge knots on my head. My eye glasses also smashed into my right eye and I had a cut above my eye .I was thrown to the right passenger seat area , my right hip hit the gear shift and my knees and hip , were bruised. Apparently the seatbelt failed as well , but my main complaint is that the airbags failed to deploy. I suffered damage strain and bruising to both hands, the left was worse , I was made to wear a brace . I was taken to the ER via ambulance . One of the officers assumed I wasn’t wearing a seatbelt , which was not true at all . He thought I hit the windshield but I did not , it was the mirror . I have proof , photos and all EMT and ER records report that I was restrained . A paramedic helped me remove the seatbelt to exit my car . I feel I wouldn't have suffered the head, eye and other injuries if the airbag had deployed.

NHTSA ODI 11620863

The factory paint has been peeling very badly and exposing the metal underneath, allowing rust to begin to settle. I have been trying to get it repaired for a while now and continuously have been ignored. I have spoken to Toyota Customer Support and they told me that the warranty expired a couple months ago, and I have no record of them sending any communication out to us telling us it would expire, which was supposed to be what they needed to do per regulations. I was never notified of any resolutions and am extremely upset that they are not wanting to reconsider due to being 2 months out of warranty.

NHTSA ODI 11613974

While car was in for oil change and tire rotation, it was noted that the driver's side front tire had substantial wear on the inside of the tire. It looks like the inside of the tire was ground down causing an indention. Mechanic thinks the belt may have shifted. Said he had never seen it before.

NHTSA ODI 11602397

Radio is not working and the light stays on the radio making it hard to drive cause it is so bright which is dangerous.

NHTSA ODI 11588182

The contact owns a 2014 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the contact was involved in a head-on collision, however the air bags did not deploy. The contact sustained a concussion and was transported to the local hospital for treatment. The vehicle was towed to a local tow yard. A police report was filed, however the report information was unavailable. The contact stated that the police report was undergoing amendment due to missing information. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

NHTSA ODI 11583297

The contact owns a 2014 Toyota Corolla. The contact stated while driving 45 MPH the vehicle in front of the contact made a complete stop. The contact attempted to brake, but the Anti-lock Brake System was not engaged. The contact also stated there was a sudden unintended acceleration which caused the contact to rear-end the vehicle in front. No warning lights were illuminated. The Air Bags deployed. The contact sustained neck and lower back injury, facial burn, bloody nose, and a chest contusion which the contact to seek medical attention. The vehicle was towed and deemed destroyed. A police report was filed. The contact notified the manufacturer of the failure. The failure mileage was approximately 86,000.

NHTSA ODI 11577546

The website of https://www.toyota.com/recall is not working. Therefore, I am unable to change my recalled airbag.

NHTSA ODI 11569095

Air bags did not go off during the crash and the seats belt tensioner didn't lock up the seat belt resulting in injury to my self. Radio keeps rebooting

NHTSA ODI 11566833

Radio is in constant reboot for months. It’s very unsafe seeing as the radio screen itself is VERY BRIGHT. It is distracting, bright, and it feels unsafe driving at night with what feels like a flashlight being shined in your face over and over again. Toyota dealers will not fix the issue without paying 1,000$ dollar for the same radio just to do the same thing. There were no warning signs, & it also doesn’t allow usb ports to work. This seems to be a common problem in most toyotas not just corolla's.

NHTSA ODI 11561579

The contact owns a 2014 Toyota Corolla. The contact stated while driving 70–75 MPH, the sunroof shattered without impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000. The VIN was not available.

NHTSA ODI 11545385

We was on Highway and a Buck jumped out , my passenger was freaked out knowing no Air Bags deployed. I was escorted home by police and Contacted Toyota ,they sent a [XXX] to come take my sensors off the car and Never contacted me again, told me to sign into Toyota page and they'd get back to me. Now my car just sits Smashed in Garage, it was in great shape before and I was gonna trade it in. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11532493

It was raining and my car hydroplane and I hut a tree my airbags didn't deploy.

NHTSA ODI 11519307