What 267 owners told NHTSA about the 2014 Toyota Corolla

Vehicle stopped accelerating while on highway leading to dangerous slow down with 2 little kids in the car. Car would no longer accelerate despite engine running. Check engine light turned on. Toyota dealer ran diagnostics and found vvti actuator had internally failed. This was a very expensive replacement. I worry that a previous recall for ECM module update came too late before damage had already occured to the vvti actuator prematurely. Car is well taken care of and only 100k miles.

NHTSA ODI 11517998

The Radio/Display is in a never-ending updating loop and the screen becomes very bright at the start of the update loop. In which cause temporary blindness at night while driving.

NHTSA ODI 11510636

The contact owns a 2014 Toyota Corolla. The contact stated while parking the vehicle driving 5 MPH, the vehicle independently accelerated. The contact stated no warning light was illuminated. The contact stated she forcefully depressed the brake pedal to stop the vehicle. The contact experienced the same failure a second time shortly thereafter. The contact took the vehicle to the local dealer, where it was diagnosed with needing a software patch to be completed. The vehicle was repaired but recently experienced the failure on 2/26/2023. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,000.

NHTSA ODI 11509545

The contact's girlfriend owns a 2014 Toyota Corolla. The contact stated that while his girlfriend was driving 25 MPH,  the passenger's side tire detached. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

NHTSA ODI 11506355

On 11/30/2022 The CHECK light came on. After checking my Toyota manual it showed several reasons for the light. I called the Toyota Dealer (Bryan Easler, Hendersonville, NC) made an appointment for general service and inspection as to why the warning light came on. Was told the warning light was result of rodents chewing through the gas line causing fuel leak. This also happened about three years ago. Because the fuel system is all one piece it couldn't be repaired. I had to pay for a whole new fuel line system, second time I have had to pay for a whole new fuel system. There is no Toyota dealer my my area so I have to travel about forty miles for service. I am a very elderly half cripple woman long distance driving is tiring and dangerous for me, driving with a leaking gas line is dangerous for anyone. This is the second time I've dealt with this problem. There is something seriously wrong with a fuel line being exposed so animals can chew through it. It means I may have to replace it every time a rodent decides to dine on the fuel line. Where can I park and feel safe my gas line won't be destroyed? Not to mention all the other dangers a leaking fuel line can cause. It makes no sense why Toyota would manufacture such a disaster on any car.

NHTSA ODI 11495886

Malfunction in transmission assembly. Car has less than 50,000 miles.

NHTSA ODI 11495669

The contact owns a 2014 Toyota Corolla equipped with four Bridgestone Tires, Tires Line: Eldorado, Tire Size: 21545R17, and DOT Nuber: N/A. The contact stated that the tire pressure warning light was illuminated. The vehicle was taken to an independent mechanic who informed her there was internal tire wear. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vehicle mileage was approximately 100,000. The tire mileage was unknown.

NHTSA ODI 11493598

That’s completely great with good conditions

NHTSA ODI 11486226

I was going to work, my check engine light came on as well as my track off light came on and I noticed that my engine smelled burning, it was not holding my coolant in my radiator. The dealership said I bought the car as is. I had only had the car for only 7 months. I feel like the sold a car that may have more issues.

NHTSA ODI 11481567

Evap charcoal canister

NHTSA ODI 11478305

The contact owns a 2014 Toyota Corolla. The contact stated upon starting the vehicle, the navigation screen display would continuously load. There was no warning light illuminated. The contact stated that she was unable to use the navigation screen and the rearview camera due to the failure. The vehicle was taken to the dealer where it was diagnosed that the navigation screen display needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 175,000.

NHTSA ODI 11462597

The touch screen in the bottom right corner is not responsive. Original owner said it gave out just before I purchased from them. The main safety concern is now I am unable to use hands free calling which is the main functionality you need with a Bluetooth set up. From what I can see this is a large problem across online forums with this particular model and dealerships will not replace for less than $1000+ and I feel hands free calling should be a safety priority for Toyota enough to replace the screen.

NHTSA ODI 11461756

The contact owns a 2014 Toyota Corolla. The contact stated while driving at 5-10MPH, he blacked out and the vehicle crashed into a tree on the front passenger's side. The driver's side curtain air bags were deployed; however, the driver's air bags failed to deploy. The contact exited the vehicle through the passenger side independently. The contact's roommate transported him to his residence. The contact later sought medical assistance and was informed he had sustained a broken nose and broken ribs. The vehicle was towed to a body shop where it was totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent an EDR report to the contact. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V024000 (AIR BAGS), which he associated with the failure. The failure mileage was approximately 74,238.

NHTSA ODI 11460531

My daughter was driving a 2014 Corolla with just over 100k miles and T-Boned a truck that pulled out in front of her. She was doing 30 mph when she hit the truck and the airbags did not deploy. Unknown damage cost due to it is still under investigation by the opposing insurance company. Lucky, my daughter was not seriously hurt. It appears to be an on-going problem for the Toyota cars with the airbags not deploying properly in a crash but something needs to be done before more people die due to faulty equipment.

NHTSA ODI 11460444

I'm writing you about my 2014 Toyota Corolla which I bought from Glendale KIA dealership (400 S. Brand st, Glendale, CA ) in Feb ,2022 with a Gold Warranty. It is about selling old (may be used) 2020 four tires to me instead of 2022 tires. I paid for NEW tires and I have the invoice(and credit card transaction ,..) They told me first I only told them NEW tires and I didn't mention 2022 and those tires which are from 2020 are good. Their supervisor on Monday offered me a FULL TANK OF GAS for free instead of new tires and when I said no and I want four new tires 2022. He told me to go there again (Wednesday 03/23/2022) to get new tires but they tried to give me 2020 tires again. I asked them I want to talk with store manger , they said manager is off and when I asked that specific Employees name , he didn't respond and tried to go to other room and I started recording his video and he tried to grab my phone by force . I came out and called 911.The police officers came and went inside of the dealership and stayed with me to take my car outside (with out getting new tires and I'm still have the 2020 tires that they gave me on Monday). I emailed the manager and other guys several times before that day but they didn't respond . They never called back my VM. The scheduling links of their website is broken and from March 15 I tried to email and call them but they never respond. One mor thing , after police officers came one of their associates text me by his personal phone number ,. Most of the employees are Arabs, I think they are kind of family and friends Their employees have access to my information(Social Security, My family home address, cellphone,..) I know in 2019 in California , we had some legal efforts to make car dealers notice the customers about the manufacturing date. My tires manufacturing date is 3820(week 38, year 2020) I also tried to contact with AAA insurance( my car and my life insurance i) and if have an accident because of those old tires.

NHTSA ODI 11458399

Hello, I found your website by browsing on web and may be I'm wrong and I should not fill this form here in your website. I'm writing you about my 2014 Toyota Corolla which I bought from Glendale KIA dealership (400 S. Brand st, Glendale, CA, ) in Feb ,2022 with a Gold Warranty. It is about selling old (may be used) 2020 four tires to me instead of 2022 tires. I paid for NEW tires and I have the invoice(and credit card transaction ,..) They told me first I only told them NEW tires and I didn't mention 2022 and those tires which are from 2020 are good. Their supervisor on Monday offered me a FULL TANK OF GAS for free instead of new tires and when I said no and I want four new tires 2022. He told me to go there again (Wednesday 03/23/2022) to get new tires but they tried to give me 2020 tires again. I asked them I want to talk with store manger , they said manager is off and when I asked that specific Employee name , he didn't respond and tried to go to other room and I started recording his video and he tried to grab my phone by force . I came out and called 911.The police officers came and went inside of the dealership and stayed with me to take my car outside (with out getting new tires and I'm still have the 2020 tires that they gave me on Monday).I emailed the manager and other guys several times before that day but they didn't respond . They never called back my VM. The scheduling links of their website is broken and from March 15 I tried to email and call them but they never respond. One more thing , after police officers came one of their associates text me by his personal cell number ,. Most of the employees are Arabs and I think they are kind of family and friends Their employees have access to my information(Social Security, My family home address, cellphone,..)in 2019 in California , we had some legal laws for tire age for dealerships . I I f I get an accident because of my tires who will be responsible, I paid for new tires for my safety and others.

NHTSA ODI 11458398

The infotainment system touch functionality is broken. The lower part of the touchscreen does not respond to touches. This is apparently due to the faulty digitizer layer. The infotainment system is used for everything from accessing the media, to car settings configuration, to properly interacting and setting the phone for hands-free phone calls communication as required by the vehicular laws in my state (California) and many others. This presents a large safety risk, as the driver can be become heavily distracted operating the system. Per my research, this is a widespread problem across the entire Toyota lineup and affects many models and multiple years around 2014 (particular after 2014). You can easily find this problem reported across the internet in many forums and Youtube videos. Although Toyota has issued some TSB's, it looks like, they are only covered in warranty. Toyota refuses to take responsibility for it and does not have any recalls for and the dealer will charge around $1000 to fix it, by changing the infotainment system.

NHTSA ODI 11436404

2014 TOYOTA COROLLA. CONSUMER STATED THAT DURING AN AUTO ACCIDENT THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS A TOTAL LOSS.

NHTSA ODI 11436425

The component that has failed already is the in front passenger side door locker. The door locker is not working in any way, When I am using the switch to lock and unlock the door locker dosen't move. If I use the car key in the drivers side outside to lock and unlock all doors, the other three doors locker work fine, but in front passenger side door locker not work any more. If I use my control alarm something happens.. I am driving my car every day I don't feel comfortable with this matter because somebody can open my door on any traffic lights. Same way I leave my car parked outside in the street I have to be careful to lock manually the door. I hope never forget lock manually my door car.. .. the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear... NO Any symptoms o problems prior to the failure

NHTSA ODI 11435296

MY ABS AND TRACTION CONTROL LIGHT ARE ON

NHTSA ODI 11413829

PREVIOUS OWNERS CONTINUE TO PUT HIS THINGS IN MY CAR AND LET ME KNOW THAT HE STILL HAVE A KEY.

NHTSA ODI 11413618

WHILE USING OUR NAVIGATION SYSTEM OUR RADIO REBOOTED AND WILL NOT LOAD. WE WERE USING THE SYSTEM FOR DIRECTIONS BECAUSE IT'S HANDS FREE. I HAVE TRIED 7-8 TIMES TO RESET THE SYSTEM AND I EVEN TRIED DISCONNECTING THE BATTERY TO PERFORM A HARD RESET WITHOUT ANY LUCK. THE VEHICLE HAS APPROXIMATELY 70,000 MILES. I AM THE ORIGINAL OWNER AND HAVEN'T HAD ANOTHER ISSUES. I LOOKED ONLINE AND SEEN HUNDREDS OF PEOPLE COMPLAINING ABOUT THEIR NAVIGATION/RADIO SYSTEM DOING THE SAME THING. IT'S OBVIOUSLY SOMETHING WRONG WITH THE SYSTEM AND TOYOTA DOESN'T SEEM TO BE WILLING TO REPAIR THE SYSTEM FOR LESS THAN $1,400.00 FROM WHAT OTHER COROLLA OWNERS HAVE STATED.

NHTSA ODI 11405255

CAR EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING ON A CITY STREET. CHECK ENGINE LIGHT IS TURNED ON. MECHANIC AT OFFICIAL TOYOTA DEALERSHIP SUSPECTS ROCKER ARM ACTUATOR OR VARIABLE VALVE TIMING SYSTEM ISSUES.

NHTSA ODI 11400052

CAR EXPERIENCED A SUDDEN LOSS OF POWER WHILE TURNING A CORNER. ROLLED TO A STOP, TURNED KEY ALL THE WAY OFF AND THEN WAS ABLE TO RESTART THE CAR. CHECK ENGINE LIGHT IS NOW ON.

NHTSA ODI 11398739

I HAVE A 2014 COROLLA AND OUT OF THE BLUE WITH IN THE LAST FEW DAYS MY ENTIRE SCREEN FOR MY AUDIO AND NAVIGATION WENT BLANK ON MY CAR. IT GOES BETWEEN RUNNING A PROCESS AND THEN BACK TO A BLACK SCREEN. IT'S A SAFETY ISSUE BECAUSE IT'S VERY DISTRACTING FOR ONE, AND FOR TWO I GOT THE UPGRADED NAVIGATION SO I HAD HANDS FREE. I'M VERY DISSATISFIED AND WHEN LOOKING IT UP HAVE SEEN SEVERAL COMPLAINTS ABOUT THIS. I HAVE BEEN AN AVID TOYOTA VEHICLE OWNER AND FOR THE MOST PART BEEN HAPPY WITH THE VEHICLES. I THINK THIS SHOULD BE SOMETHING THAT IS LOOKING INTO ANY POTENTIALLY RECALLED FOR THEM TO UPDATE THIS SYSTEMS THIS ISN'T SOMETHING THAT I DID OR ANYONE ELSE I'VE SEEN POSTING COMMENTS ON IT. TO KEEP LOYAL CUSTOMERS YOU HAVE TO HAVE GOOD SOLID PRODUCTS, SEEMS THAT AROUND 70,000 MILES SEVERAL PEOPLE HAVE HAD THE SAME ISSUE. JUST AROUND THE TIME YOUR WARRANTY IS UP. PLEASE LOOK INTO THIS FOR THE INTEGRITY OF YOUR TOYOTA NAME AND SAFETY FOR THOSE WHO OWN THIS MAKE AND MODEL.

NHTSA ODI 11384600