What 422 owners told NHTSA about the 2014 Nissan Rogue Select

2014 NISSAN ROGUE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-024.

NHTSA ODI 11491092

Hello, I own a 2014 Nissan Rogue. The driver side window does not and has not functioned for the past year. In addition, there is a burning/fuel type odor present in interior of the vehicle. In October of 2021, I had taken my vehicle to Reedman Toll Nissan (Drexel Hill, PA) and paid $225 to have the window problem diagnosed and it was determined that there was an issue with the harness that caused the malfunction and that the wire harness needed to be replaced at upwards of $700. I opted out of the replacement at that time. In July 2022, returned to the same location for an annual inspection and the dealer wanted to charge the now $250 diagnosis fee that was just paid for months prior. At this time the recall was known and the remedy was announced yet the dealer did not address. Last week I returned to the same location to have the Recall R21B9 performed and the outcome that was noted was that no issues were found. Yet the window still does not function. There was not a clear indication as why it was deemed that the recall is not what is causing the window to not operate. I reached out to the service manager and got conflicting responses to that questions. I have reached out several times to Nissan Customer Relations and for clarity and was told that it was a "one time only" deal to bring the vehicle in to address the recall, even if the work was not completed on that visit. There has been no indication that Nissan is willing to fix a known, safety recall issue. Instead complete denial of the issue. I appreciate your attention to this matter.

NHTSA ODI 11491167

This issue is with my 2014 Nissan Rogue that fell under the manufacturer issued recall R21B9 (NHTSA Recall 22V-024). I understand that Nissan has now claimed that this recall has been resolved, but their resolution has NOT fixed the damage done to my car due to the recall. The R21B9 recall states ... "In affected vehicles, if water and salt collect in the driver's side foot well, it may wick up the dash side harness tape and enter the connector. If this occurs, the dash side harness connector may corrode. If the connector becomes corroded, electrical current may continue to flow between the connector terminals, potentially causing issues such as driver's power window or power seat inoperative, All-Wheel Drive (AWD) warning light ON, battery discharge, and/or thermal damage to the connector. In rare cases, the corrosion could potentially lead to a fire, which may increase risk of injury." I brought my 2014 Nissan Rogue to a Nissan service center in April of '22 when I started smelling natural gas coming from my car. The service center diagnosed and confirmed that this natural gas smell was due to recall R21B9. The Nissan service center returned my car to me in October of '22 after the recall resolution was completed, however, my car is still smelling of natural gas, and I cannot continue to drive this car with my family breathing in this toxic odor smell. The Nissan service center returned my car and said the issue was "fixed" and there was nothing else they could do to my car to help with the smell. They did confirm that my car still smelled of natural gas. I opened a case through Nissan corporate and they referred me back to the Nissan service center. I got the car interior detailed and the engine cleaned; but it is still has a toxic odor smell. Nissan may have fixed the mechanical issue related to the recall, but the natural gas / toxic odor smell remains, and this is a health risk to me and my family. Again, Nissan confirmed this issue came from their recall.

NHTSA ODI 11490236

Airbag, B1018 Passenger Occupant Sensor (Unit Fail)

NHTSA ODI 11489460

Got interim recall letter March 2022, no remedy has been provided, wire issue has called drivers window inoperable lights on dash for all wheel drive, airbag, engine light. No undate can be given from Nissan

NHTSA ODI 11488929

The vehicle has a CVT issue that causes the error code P17F1. The vehicle has 143K plus mileage as a result Nissan doesn't was to fix it. The car stalls while in motion and has to be stopped and restarted presenting a huge safety concern. The sad part is Nissan knows about this quality issue and there was no recall to fix it. Now they are using the high mileage as the reason to not fix the problem. On 10/2/2022, while the following traffic, the car stalled and nearly cause a pill up if the driver behind me wasn't smart enough to divert quickly to another lane. Please I need help.

NHTSA ODI 11488608

Water is entering the vehicle thru a body seam that is causing the wire harness to corrode. These vehicles have had this problem since they rolled off the assembly line and Nissan knows this. On November 14, 2014 Nissan put out this service bulletin detailing how to diagnose and fix the Rogue that was brought in for service due to the carpet being wet on the driver and/or front passenger floor. It seems that when the vehicle was assembled, some body seams were not sealed correctly or not at all. In my opinion this is why the wire harness is getting wet causing it to corrode. Instead of recalling the vehicle for the real issue of water getting into the vehicle and fixing that problem, they are recalling the vehicle for the problem the water is causing. In my opinion the water entering the vehicle is the cause of the recall and should be addressed appropiately and not just by inspecting the wire harness for corrosion and applying their bandaid to the solution. Below you will find information related to the service bulletin I am referring too. PUBLISHED DATE REFERENCE DESCRIPTION November 14, 2014 NTB14-105 Original bulletin published January 7, 2021 NTB14-105a APPLIED VEHICLES updated

NHTSA ODI 11488105

The wiring seems faulty. The dash wiring is blinking, surging, and the vehicle won’t start at times. The starting issue is intermittent. Nissan acknowledged a recall on 2014-2016 Nissan Rogue for for having this wiring issue with these same symptoms. However, they are saying that this specific VIN does not have a recall for this wiring issue. Yet, all the symptoms are the same. They want $500 to even consider diagnostic testing rather than just checking for the same issue as all the others that are recalled for the same problem. This is a complete injustice that needs to be addressed.

NHTSA ODI 11487098

Airbag light keeps on turning on and saying it doesn't work

NHTSA ODI 11485469

bad CVT transmission is that the transmission is slipping gears. Usually when hot and traveling long distance (150 miles)

NHTSA ODI 11484927

The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11484493

Hi, I have issue reported from Nissan dealer for my Nissan Rogue 2014 model -first owner. It just did 56487 miles and I have done regular servicing maintenance for oil changes as per standards. Despite all this ,on (13th Aug 2022) the issue started I noticed lurching,jerk and stalls whenever I stop at intersection or comes to sudden halt with warning in dashboard. I have to put the gear to Park mode and switch on the car again and it starts with slight jerk and able to drive . as such there are no warning lights when car is started. Just happened 2-3 times and I had to let it at dealer for diagnostics on (15th Aug 2022) the dealer said my transmission is defective and has issues and out of warranty since they consider only 1st 7 yrs and I am at a loss to replace transmission and problem was reported for one more timing solenoid problem .i was told one of the 3 solenoid is also having problem. it happened even while i come at slow speeds and merge at Highway too. This is dangerous to drive when such things happen . I am not happy with the car hardly 7 yrs and coming to halt to give a big expense for such a brand car and puts safety of passengers on risk in just around 50K mileage range.

NHTSA ODI 11481696

The contact owns a 2014 Nissan Rogue. The contact stated that the air bag warning light was illuminated. The vehicle had been taken to the dealer and repaired under NHTSA Campaign Number: 16V244000 (Air Bags). The vehicle was diagnosed and the dealer stated that the air bags were not replaced but that the software was reprogrammed. The contact was also informed that the passenger’s side air bags sensor needed to be replaced. The manufacturer was contacted but offered no assistance. The manufacturer stated that he needed to pay out-of-pocket for the repair. The failure mileage was 38,000.

NHTSA ODI 11481859

The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the driver’s side window was no longer functional. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available. The consumer stated that the driver side window still does not go down.

NHTSA ODI 11476195

I'm not happy with the recall! Nissan should have fixed this recall since it was reported 7 months ago. I'm not able to use my car the service that I bought it for. I need this fix ASAP.

NHTSA ODI 11475825

I have a 2014 Nissan Rogue Sl with 67000 miles and I have transmission problem

NHTSA ODI 11475508

The contact owns a 2014 Nissan Rogue. The contact stated while driving at 30 MPH, the vehicle started shuddering. The contact released the accelerator pedal and the vehicle stopped shuddering. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure reoccurred while driving at various speeds. The vehicle was taken to an independent mechanic where it was diagnosed that the continuous variable transmission (CVT) needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The contact stated that the manufacturer failed to honor the class-action lawsuit settlement associated with the transmission failure. The failure mileage was approximately 180,000.

NHTSA ODI 11475181

The contact owns a 2014 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front driver's side electrical connector for the under-dashboard harness was water damaged. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer confirmed that parts were not yet available. The failure mileage was approximately 35,000. VIN tool confirms parts not available.

NHTSA ODI 11474570

1. There is a problem with the vibration of the CVT when the car is driving, causing the engine to stall 2. The driver's desk and chair are shaking. Water leaks in the car, navigation not working, seats wobbling, problems with the CVT, etc. And the service of the manufacturer and dealer is very bad, I am very dissatisfied.

NHTSA ODI 11472983

Transmission issues

NHTSA ODI 11472988

I'm reaching out in hopes of getting an answer on when the remedy for the recall number R21B9 for 2014 Nissan rogue. My car has been at the Nissan dealership for many days with every issue this recall represents. Water wicking up in the harness and connectors, it's eroded multiple electrical parts. Power steering, airbag connectors have been negatively affected etc. I'm being quoted an outrageous amount. Since I'm in need of a car, I told them to start with the repairs, although I don't have any confirmation of what Nissan will do to compensate me or when... I can provide you with the documents and proof that my car is dangerous and malfunctioning due to this recall, directly from the Nissan dealer. Please respond with how to proceed.

NHTSA ODI 11472451

In August 2021, my CVT transmission went out while traveling out of state. The vehicle was only 6 years old and had just recently reached 100,000 miles. There was no prior warning that would have alerted me to this issue, and the vehicle was checked out before taking the road trip. After having to tow the vehicle to a repair shop, I had to get a rebuilt CVT transmission from Nissan which took over a month. My family and I had to fly back home and were without a vehicle for over a month. In May 2022, while on another road trip, my vehicle stopped accelerating, the check engine light came on, and wouldn't shift. After turning off the vehicle for a while, it started shifting again. On July 3, 2022, the same issue happened again. I will have to take the "new" CVT transmission in again for a transmission issue.

NHTSA ODI 11472358

I was driving on the highway on my way to work when the check engine light came on in my car. I was pressing my foot on the pedal and trying to accelerate but my car wasn't gaining any speed. It got to the point where I started to lose speed and had to pull over on the side of the highway. When i was pressing on the pedal i heard a pumping like sound but the rpms were not going up at all and the car wasn't moving. Going in reverse did not work either. I waited around 20 minutes for the car to cool down and I was then able to drive at low speed to work. No one but me has looked at the car so far.

NHTSA ODI 11471991

When operating the vehicle under normal conditions the rear drive shaft cracked suddenly. The car began to shake and the smell of burning lubricant became noticeable. There was no impact that caused the crack.

NHTSA ODI 11471313

The driver's side leaks, filling the floor board with water. This is the precursor to the issue that caused the recall Manufacturer Recall Number: R21B9, NHTSA Recall Number: 22V-024 There was constantly water, several inches deep, on the drivers side floor. The dealership said they could not fix it so I found someone to fix the leak. The recall notice from Nissan says they will pay for repairs. I filed all of the paperwork Nissan asked for on the recall notice. Now they say they won't pay because they do not know how to fix it. I just want to be reimbursed for my out of pocket expense to make my car safe to drive.

NHTSA ODI 11471233