unknown but I have submitted a previous complaint.
NHTSA ODI 11539690
Home · 2014 Mercedes-benz C-class Phev · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
14 of 284 complaints match · Airbags · crash/fire/injury only · clear filters
unknown but I have submitted a previous complaint.
NHTSA ODI 11539690
I was in an accident that caused my car to be a total loss. I was hit near the front left side, close to the driver's door. The airbag did not deploy despite the hard impact. I am currently having to go to therapy due to impact. My right lower arm was bruised from the impact, and I was in a lot of pain due to the bruising caused. I am assuming the bruising came from the hit to the steering wheel. I was never notified of an airbag recall.
NHTSA ODI 11507530
unknown
NHTSA ODI 11504073
Collision and airbags didn’t go off but should of cause recall and now totaled [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11496328
The contact owns a 2014 Mercedes-Benz C250. The contact stated that while her daughter was driving at various speeds, she depressed the brake pedal but it hesitated to respond. As a result, excessive force was applied to the brake pedal in order to slow down the vehicle. Due to the failure, the driver lost control of the vehicle and crashed into the barrier wall and the metal fence. No air bags were deployed. The contact's daughter sustained a fractured nose, lip laceration, and other unknown facial injuries due to the driver hitting the steering wheel during the impact. No medical attention was contacted yet but will be in the future. A police report was filed. The police transferred the vehicle from the crash site to a tow yard where the police are awaiting the insurance adjustor. Damages were to the front end. The manufacturer nor the dealer was contacted about the failure. The failure mileage was approximate 60,000
NHTSA ODI 11425686
2014 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO CONCERNS WITH THE PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED NUMEROUS CALLS AND ATTEMPTS WERE MADE TO HAVE THE RECALL REPAIR COMPLETED TO NO AVAIL. THE VEHICLE WAS INVOLVED IN AN ACCIDENT ON THE DRIVER'S SIDE; THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JS
NHTSA ODI 11354673
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C240 N/A. THE CONTACT STATED THAT HER SON WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE RUNNING A RED LIGHT. THE OTHER VEHICLE CRASHED INTO THE PASSENGER SIDE DOOR. THE AIR BAGS TO BOTH PASSENGER AND DRIVER'S SIDE DOORS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT TOOK TWO MONTHS TO REPAIR THE VEHICLE WITH THE PASSENGER SIDE DOOR NEEDING TO BE REPLACED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 65,000. INVALID VIN.
NHTSA ODI 11354153
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. WHILE THE CONTACT'S SON WAS DRIVING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED AN UNKNOWN DEALER TO NOTIFY THEM ABOUT THE AIR BAG FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11204428
I WAS IN A HEAD ON COLLISION AND THE AIRWAY DID NOT DEPLOY
NHTSA ODI 11098916
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND CAUSED THE CONTACT TO SUSTAIN RIB INJURIES AND A BROKEN TOE, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF THE INJURIES TO THE OTHER DRIVER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO COLLISION CENTER. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
NHTSA ODI 11098002
WHILE IN MOTION (DRIVING) ANOTHER DRIVER TURNED IN FRONT OF ME, CAUSING ME TO T-BONE HER (POLICE REPORT WITH DESCRIPTION ATTACHED). I SLAMMED ON BRAKES TO TO LESSEN THE UNAVOIDABLE IMPACT. I ESTIMATE MY SPEED AT 30-35 MPH. MY AIRBAGS FAILED TO DEPLOY. MY CAR WAS TOTALED, AS WAS THE OTHER DRIVER I HIT. I HAD 2 SPIRAL METACARPAL FRACTURES IN MY LEFT HAND FROM HITTING THE STEERING WHEEL THAT REQUIRED SURGICAL PLACEMENT OF TWO PLATES AND 12 SCREWS, AND MY KNEES HIT THE DASH BOARD, MY RIGHT HIP BRUISED FROM SEATBELT,I SPRAINED NECK AND BACK AND PARTIALLY TORN LEFT ROTATOR CUFF. ALL OF THE OTHER DRIVERS AIRBAGS DEPLOYED, AND SHE WALKED AWAY FROM THE ACCIDENT. NOT ONE OF MY AIRBAGS DEPLOYED.I WAS TAKEN TO THE EMERGENCY ROOM VIA AMBULANCE FROM THE SCENE. MY LEFT PANT LEG WAS CUT BY PARAMEDICS TO SEE MY KNEE THAT HAD OBVIOUS BRUISING AND SWELLING. I WAS DISCHARGED BEING TOLD I NEEDED TO FOLLOW UP WITH A HAND SURGEON TO HAVE MY BONES IN MY HAND REPAIRED AFTER X RAYS. I'VE BEEN OUT OF WORK SINCE THE ACCIDENT. I GO TO HAND THERAPY 3XS A WEEK AND PT AND CHIRO 2XS A WEEK. NOT SURE IF I NEED TO HAVE ADDITIONAL SURGERIES ON MY SHOULDER AND WRIST
NHTSA ODI 11062682
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE DRIVING 65 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE DUE TO AN ABRUPT STOP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED MINOR INJURIES AND PAIN THAT REQUIRED MEDICAL ATTENTION AND A PHYSICAL THERAPIST. THE VEHICLE WAS TOWED TO AN UNKNOWN BMW COLLISION AUTO CENTER. THE VEHICLE WAS NOT DECLARED TOTALED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
NHTSA ODI 11048019
TL* THE CONTACT OWNED A 2014 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, A CRASH WAS ATTEMPTED TO BE AVOIDED CAUSING THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACE LACERATIONS AND THE PASSENGER SUSTAINED A SHOULDER INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
NHTSA ODI 10822836
I WAS DRIVING ON I-10 EASTBOUND AT APPROXIMATELY MILE MARKER 180 TO 182, WHEN I MADE A LANE CHANGE TO LET A FASTER MOVING VEHICLE PASS ME. I WENT FROM THE LEFT TO RIGHT LANE WITH THE CRUISE CONTROL SET AT 70 OR 75 MPH, (SPEED LIMIT ON I-10 IS 75 MPH). UPON ENTERING THE RIGHT LANE I SAW A TRACTOR TRAILER BRAKE LIGHTS, AND I SLAMMED ON THE BRAKE IN MY C 250, AND IT CAUSED THE CAR WHEELS TO LOCKED UP, WHICH ALSO CAUSED THE CAR TO SKID, AND SWERVE THE BACK END. THE C 250 DID SLOW DOWN SOME, BUT CAME TO A COMPLETE STOP AFTER THE C 250 IMPACTED THE REAR BUMPER OF THE TRAILER ATTACHED ON THE TRACTOR TRAILER TRUCK. THE C 250 SLIDE APPROXIMATELY 200 FEET, THERE WERE TIRE TRACKS ON THE PAVEMENT, WHICH SHOWS THE TIRES LOCKED UP. THE REAR ENDED OF THE CAR ALSO SWERVED, AND IT DIDN'T SEEM LIKE THE C 250 WAS SLOWING DOWN, ONCE THE BRAKES WERE APPLIED. THERE WAS ALSO SOME SKIPPING OF THE TIRES. THE AIRBAG DEPLOYED BUT WAS LATE, AND CAUSED ME TO IMPACT THE WINDSHIELD WITH MY HEAD. THERE IS ALSO A HOLE IN THE AIRBAG THAT IS BIGGER THEN A SILVER DOLLAR, WHICH SHOWS SIGN OF TEARING AND FRAYING. THE SEAT-BELT DETACHED AT IMPACT WHICH FORCED ME FORWARD AND DIDN'T RESTRAIN ME FROM ME HITTING THE STEERING WHEEL AND WINDSHIELD. *TR
NHTSA ODI 10706262
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