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2014 Mercedes-benz C-class Phev
Solid pick. The public record on this car is clean for its age. Inspect it, then negotiate with confidence.
284 owner complaints · 0 recalls · data verified July 21, 2026 · source: NHTSA
Why buy?
Airbags problems dominate (55% of complaints).
Zero recalls, rare for a car this age.
Score breakdown, by factor
Full methodology →#144 of 398Among the 2014 models with a matured record, the 2014 Mercedes-benz C-class Phev ranks #144, scoring higher than 63% of them. See the 2014 ranking →
Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
How it crashes
NHTSA’s own crash tests, separate from the reliability score above.
5/5 overall
NHTSA 5-Star Safety Rating · 2014 Mercedes-Benz C-Class 4 DR AWD
Rollover risk in a single-vehicle crash: 11%
1 open NHTSA defect investigation on file, separate from the recalls above.

Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.
The road ahead
What breaks on a 2014 Mercedes-benz C-class Phev, plotted where owners report it happening.
Also reported (mileage varies): Airbags (156) · Steering (35) · Electrical system (26) · Body & structure (24)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Airbags
55%156 complaints · 3 in the last 2 years
“The contact owns a 2014 Mercedes-Benz C350. The contact stated that while attempting to start the vehicle, the air bag and the driver’s side air bag malfunction servic…”
Steering
12%35 complaints · 10 in the last 2 years
“Experiencing a failed Electronic Steering Lock (ESL). Car won’t crank or start even after verifying battery health and key fob. Symptoms point to a failed ESL, left st…”
Electrical system
9%26 complaints · 4 in the last 2 years
“Experiencing a failed Electronic Steering Lock (ESL). Car won’t crank or start even after verifying battery health and key fob. Symptoms point to a failed ESL, left st…”
Engine
9%25 complaints · typically near 65k mi · 4 in the last 2 years
“my car overheats badly and shakes and it is starting to smoke from the hood in snowy conditions”
Check it against this car’s mileage
Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.
We can place 1 of this model's commonly reported problem areas against a mileage. Nothing is stored.
Read all 284 owner complaints in their own words → · just the 24 crash/fire/injury reports →
Recalls (0)
No recall campaigns on file for this model year.
Questions to ask the seller
Questions worth asking the seller of this Mercedes-benz before you buy, drawn from its public record:
- Owners of this model report airbags problems more than anything else. Has this car shown any airbags symptoms, and are there repair records for it?
- Owners of this model report steering problems more than anything else. Has this car shown any steering symptoms, and are there repair records for it?
- Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
- How many owners has it had, do you have the maintenance records, and why are you selling it?
- Are you open to me having an independent mechanic inspect it before we settle on a price?
Before you hand over money
Check the VIN for open recalls
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
Free NHTSA VIN check ↗Get a pre-purchase inspection
A $150 to $250 independent inspection of this exact 2014 Mercedes-benz C-CLASS PHEV beats every score on the internet, including ours.
What to ask forNot set on the 2014? See how every C-class Phev model year scores →
Cross-shopping? Compare the 2014 Mercedes-benz C-class Phev against another car →
What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.