What 113 owners told NHTSA about the 2014 Lincoln Mkz Hev

The contact owns a 2014 Lincoln MKZ Hybrid. The contact stated while driving approximately 5 MPH, the power steering failed. The contact stated that the ABS and traction control warning lights were illuminated. The contact stated that she stopped the vehicle and turn off and restarted several times and the vehicle regained normal functionality. Additionally, the contact stated that the brake pedal had become firm while driving at various speeds. The contact stated that she depressed the brake pedal to the floorboard and heard an abnormal snapping sound and the brake functionality returned. The contact stated that the ABS and traction control lights were illuminated. Additionally, the contact noted that when she placed the vehicle into park(P) with the engine running, the shift indicator would jump out of park(P) into drive(D) or into reverse(R). The contact stated that the vehicle would move in the direction of the gear that was inadvertently stated. The contact stated that the failures were intermittent but recurred several times. The contact researched online and related the failures to NHTSA Campaign Number: 15V250000 (Steering), 22V011000 (Service Brakes, Hydraulic), and 13V594000 (Power Train). The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 161,280.

NHTSA ODI 11515869

Unknown. I purchased the car like this from a car dealership. When turning the tires are rubbing against something that makes the car start shaking every time it turns. The seat started going sideways and won’t move anymore The tires make an ugly noise when you press on the brakes

NHTSA ODI 11485116

LIGHT ENGINE ON.. WHEN I TOOK IT IN THEY TOLD ME IT WAS THE CATALYTIC CONVERTER. THEIRS A RECALL FOR THE CONVERTER BUT THEY CLAIM NOT ON MY MODEL. MY GIRLFRIEND HAS SAME CAR SAME YEAR AND HERS HAS A RECALL BUT SHE HAS NO ISSUES RIGHT NOW.. I HAVE AN ISSUE BUT NO RECALL?

NHTSA ODI 11361594

PICTURE OF AMWRENCH CAME UP ON THE DASH INDICATING TO CHECK OWNERS MANUEL. POWERTRAIN ISSUE. THERE IS A RECALL FOR THIS (2014 LINCOLN MKZ HYBRID RECALL # 13VS94000) BUT MY VIN IS NOT LISTED. WARNING LIGHT CAME ON WHILE DRIVING IN TOWN.

NHTSA ODI 11298587

VEHICLE SUDDENLY DIES WHEN DRIVING WITHOUT WARNING. I PURCHASED THE VEHICLE ONE MONTH AGO. BROUGT IT TO THE DEALER FOR THE BOLT RECALL AND STALLED WHILE DEALER WAS TRYING TO PULL IT INTO THE BAY. AFTER THAT POINT, THE VEHICLE DIED WHILE DRIVNG ON NUMEROUS OCCASIONS. WENT TO THE MECHANIC ONE TWO OCCASIONS AND NO CODES PULLED. CALLED DEALER AND THEY SAID I NEEDED TO GO TO A FORD DEALER. WENT TO FORD DEALER ONE CODE PULLED (FUEL INJECTOR) WAS REPLACED RECOMMENDED I CHANGE TRANSMISSION FLUID AND REPLACE BATTERY WHICH I AGREED TO. FORTY MINUTES AFTER LEAVING DEALER AS I WAS OULLING OUT OF A PARKIGN LOT THE CAR SUDDENLY DIED AGAIN ALMOST CAUSING ME TO BE HIT BY A BOX TRUCK BEHIND ME. THE CAR IS BACK AT THE DEALER AND ONCE AGAIN NO CODES ARE COMING UP AND THEY SAID THEY CANNOT DUPLICATE THE ISSUE. WENT ONTO MKZ FORUMS AND THIS APPEARS TO BE A PROBLEM NOT ADDRESSED WHICH IS CAUSING A SIGNIFICANT SAFETY CONCERN FOR BOTH MYSELF AND OTHERS SINCE THERE ARE NO ANSWERS TO WHY THIS IS HAPPENING.

NHTSA ODI 11155839

DTC CODE P188B - AWD CLUTCH CONTROL CIRCUIT AWD SYSTEM MALFUNCTION, AWD TURNED OFF DURING DRIVING NORMAL MODE. RESTART THE CAR THE AWD SYSTEM IS BACK ON, DEALER CANNOT FIX IT UNLESS YOU GET TO THEM WITH THE MALFUNCTION LIGHT ON. MANAGED FEW TIMES TO BRING IT TO THEM WHILE UNDER WARRANTY, THEY CHANGED TWO TIMES THE AWD MODULE THE FAULT STILL RETURNS. THE DEALER STILL SAYS THAT IS FIXED WHEN OBVIOUSLY IS NOT.

NHTSA ODI 11100315

OUTER BEARING FAILURE IN TRANSMISSION RESULTING IN METAL-TO-METAL BEARING DESTRUCTION AND ACCORDING TO FORD TECHNICIANS ONCE COMPLETE FAILURE OCCURS WOULD CAUSE THE VEHICLE TO ABRUPTLY STOP WHEN DRIVING. FORD-LINCOLN ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS ISSUE BUT THERE HAS BEEN NO CUSTOMER NOTIFICATION OR VOLUNTARY RECALL FOR MY SPECIFIC VEHICLE VIN BUT IT IS MY UNDERSTANDING THAT THERE WAS A RECALL FOR THIS ISSUE FOR OTHER FORD AND LINCOLNS FOR THIS PROBLEM TO REPLACE THE TRANSMISSION. THE ONLY RESOLUTION IS A COMPLETE REPLACEMENT OF THE TRANSMISSION AS THE TRANSMISSION CAN NOT BE REPAIRED. THE OLD CORE TRANSMISSION WAS REQUIRED TO BE SENT BACK TO FORD-LINCOLN. THE FACTORY TRANSMISSION IS WARRANTIED FOR 60,000 MILES AND IN MY SPECIFIC CASE THE VEHICLE HAD 110,000 MILES. THE REPLACEMENT TRANSMISSION IS BELIEVED TO HAVE ENGINEERING CHANGES TO PRECLUDE THIS BEARING FAILURE AND HAS A WARRANTY OF 100,000 MILES. THE CHIEF CONCERN IS THAT FORD-LINCOLN IS WELL AWARE OF THE PENDING TRANSMISSION FAILURE SO MUCH THAT THEY ISSUED AN INTERNAL TSB ADDRESSING THE ISSUE, BUT NOT SO CONCERNED TO SEND ANY CORRESPONDENCE TO OWNERS OF VEHICLES CONTAINING THIS TRANSMISSION AND THE POTENTIAL CONSEQUENCES SHOULD IT FAIL, WHICH APPARENTLY COULD BE CATASTROPHIC AND LIFE-THREATENING TO OCCUPANTS AND POTENTIALLY OTHER VEHICLES DRIVING IN CLOSE PROXIMITY. ALSO, IN SPEAKING TO A CUSTOMER SERVICE REPRESENTATIVE ON THEIR NATIONAL CALL LINE FOR CONCERNS, THE AGENT WAS CERTAIN I DID NOT HAVE A TRANSMISSION SUBJECT TO FAILURE, EVEN THOUGH THERE WAS THE TSB IN EFFECT WHICH I MENTIONED ABOVE. SHE INDICATED THAT DID NOT RELATE TO MY VEHICLE WHEN I QUESTIONED HER FURTHER. BOTH FORD MECHANIC AND A CERTIFIED MECHANIC NOT ASSOCIATED WITH FORD BOTH INDICATED THE TRANSMISSION IN MY LINCOLN WAS ASSOCIATED WITH THE TSB FOR TRANSMISSION FAILURE. PHOTO INFO ON DEFECTIVE TRANSMISSION ATTACHED.

NHTSA ODI 11041705

NEW 2014 LINCOLN MKZ HYBRID BOUGHT ON 12/12/14 GOES INTO GEAR WHILE IN PARK WITHOUT PRESSING BRAKE AND WITH BLINKING GREEN LIGHT ON (ACCESSORY MODE & NOT DRIVE). FROM INITIAL PURCHASE 9NOW 9 MONTHS AGO) THIS HAPPENED ABOUT A COUPLE OF DOZEN TIMES - THERE ARE WITNESSES (INCLUDING PASSENGERS RIDING IN THE CAR) WHEN THIS HAS HAPPENED. CAR IS DANGEROUS AT 0 MPH. FORD/LINCOLN APPARENTLY HAD A RECALL ON MKZ HYBRIDS FOR THIS PROBLEM SUPPOSEDLY FOR MODELS MFG. IN MEXICO (THRU OCT. 2013 ?)......WELL THIS ONE CAR WAS MISSED. VEHICLE HAS BEEN BACK TO THE DEALER 3 TIMES NOW BUT THIS SAFETY PROBLEM STILL PERSISTS. *TR

NHTSA ODI 10640799

TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. THE CONTACT STATED DURING THE WINTER, THE TRANSMISSION WOULD SHIFT GEARS TO LOW INDEPENDENTLY. ALSO, THE CONTACT STATED THAT WITHOUT THE VEHICLE BEING ON, THE TRANSMISSION SHIFTED OUT OF PARK AND ROLLED AWAY. AS A RESULT OF THE FAILURE, THE VEHICLE CRASHED INTO A BARRIER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER 13V594000 (POWER TRAIN). HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

NHTSA ODI 10608871

COPY OF EMAIL TO FORD MOTOR ON APRIL 16, 2014: WE RECENTLY LEASED A 2014 LINCOLN MKZ. THE NEW PUSH BUTTON SHIFT CONTROL THAT WE ARE NOT ACCUSTOMED TO, RESULTED IN AN ACCIDENT WITH $1187 WORTH OF DAMAGES TO THE FRONT END. FORTUNATELY, THERE WERE NO INJURIES AND THE BUILDING/DRAIN PIPE WE HIT DID NOT SUSTAIN DAMAGE REQUIRING A POLICE REPORT OR INSURANCE CLAIM. SUMMARY: CAR LEASED FROM STAR LINCOLN ON FEBRUARY 22ND. WHILE DRIVING TO FLORIDA ON MARCH 22ND WE STOPPED FOR GASOLINE/COFFEE. AFTER FILLING THE CAR I WENT INSIDE THE SERVICE STATION. MY WIFE SUBSEQUENTLY MOVED THE CAR FROM THE PUMP AREA TO THE PARKING AREA IN FRONT OF THE SERVICE STATION. SHE THEN STOPPED THE CAR WITH THE BRAKE AND THOUGHT THE CAR WAS THEN IN PARK. UPON TAKING HER FOOT OFF THE BRAKE, THE CAR LURCHED FORWARD HITTING THE BUILDING CORNER AND KNOCKING DOWN THE DRAIN PIPE. FIVE MORE FEET OVER, SHE WOULD HAVE CRASHED INTO THE SERVICE STATION WINDOW SO WE CONSIDER OURSELVES LUCKY. MY WIFE AND I ARE EXPERIENCED, LONG TIME DRIVERS AND FIND THE PUSH BUTTON SHIFT CONTROL INITIALLY CONFUSING. IN FACT WE ARE NOW BOTH SAYING ALOUD WHEN WE STOP TO PARK, PUSH PARK AND THEN OFF. I DO PLAN ON REPORTING THIS INCIDENT TO NHSTA TO SIMPLY BE ON THE RECORD. THANK YOU FOR YOUR ATTENTION. TO NHTSA- WE REALIZE THIS IS A MATTER OF DRIVER ERROR AND NOT SURE WHAT CAN BE DONE BY AUTOMOTIVE COMPANIES TO HELP DRIVERS BE MORE ADEPT AT THE NEW TECHNOLOGY. *TT

NHTSA ODI 10583172