Nov 16, 2023Fuel system
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated that the fuel tank cradle was excessively corroded. The vehicle was taken to an independent mechanic, who diagnosed that the fuel tank cradle needed to be replaced. The vehicle was then taken to the dealer for part replacement; however, the vehicle was not yet repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 150,000.
NHTSA ODI 11555412
Oct 24, 2023Suspension
The front suspension knuckle has developed a significant crack at the top where a ball joint attaches. This crack will result in a catastrophic failure of the knuckle as has been experienced by many owners of this type of vehicle. (see [XXX] ). This has resulted in serious accidents even at low speed. I found this issue on my vehicle during a routine check before a road trip. the crack is such that this will fail at any moment. I am entering this case BEFORE i have a serious accident, and will have to get the vehicle repaired at my cost given that the manufacturer will not recognize this issue. The manufacturer has issued a safety recall in the United Kingdom and Canada but NOT in the USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11551638
Aug 10, 2023Airbags
The side/front airbags wire harness system are in and under the driver/or passenger seat and become disconnected when you move the seats, therefore making it so the side and front airbags won’t work. This is said to be a known issue says the dealership but not covered under any circumstances even though they detailed my car after having for two months trying to fix my brakes with no airbag issues and now I have this airbag light on and issue with my airbags. But it’s also a known safety issue flaw I was told by the manager at the mission viejo ca dealership ! Unacceptable!
NHTSA ODI 11537668
Aug 5, 2023Airbags
Malfunction light is on
NHTSA ODI 11536647
Dec 29, 2022Airbags
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the passenger’s side air bag warning light illuminated intermittently. The vehicle was taken to the dealer on two occasions and the dealer diagnosed that the air bag sensor had failed. The dealer lubricated electrical wires located under the front passenger’s side seat; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V093000 (Air Bags). The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was unknown.
NHTSA ODI 11499348
Sep 21, 2022Traction Control System1 injury
The contact’s husband owned a 2014 Land Rover Range Rover. The contact stated while driving at 40 MPH in the rain, she moved into the slow lane as another vehicle was passing her vehicle, the vehicle started sliding back and forth, felt unstable, and was heading towards the median lane. The contact stated that as she extended her body and was moving her dog from the front passenger’s side seat onto the floorboard, the vehicle flipped a total of 8 times and landed upside down. The contact stated that an unknown door of the vehicle flew open in that process. The contact associated the failure with NHTSA Campaign Number: 20V387000 (Latches/Locks/Linkages). The air bags deployed. The contact was able to exit the vehicle. The emergency units arrived at the scene and provided first aid to the contact. The contact sought medical assistance and it was diagnosed that the contact’s gallbladder threw a stone that was blocking a bile duck. The contact underwent two emergency gallbladder surgeries. Additionally, the contact sustained neck and shoulder injuries that aggravated a preexisting condition. The vehicle was towed to a tow lot where it was totaled. A police report was filed. The contact notified the Porsche dealer where the vehicle was purchased but no assistance was provided. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
NHTSA ODI 11485752
Jul 19, 2022Latches & locks
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated while attempting to unlock the door with the key fob, the function inadvertently unlocked all the doors except the driver's side door. The contact was able to unlock the door manually. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed without a failure; however, the battery was replaced. The contact stated that the failure recurred. The manufacturer was notified of the failure and informed the contact that the key fob needed to be recalibrated. The approximate failure mileage was 168,000.
NHTSA ODI 11474787
Jun 22, 2022Engine
The contact owns a 2014 Land Rover Range Rover Sport. The contact stated that while starting or turning off the vehicle, there was an abnormal rattling sound coming from the engine compartment. The vehicle was taken to an independent mechanic who diagnosed that the timing chain was faulty and needed to be replaced. The timing chain was replaced; however, the failure reoccurred. The vehicle was towed to the local dealer who diagnosed that the timing chain assembly and guard had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.
NHTSA ODI 11470377
Jun 6, 2022Engine
2014 RR Sport < 73k miles now needs a new engine due to [three (3) passenger side] piston ring failure. Serviced only at dealer, received appropriate service at appropriate intervals. White/gray smoke appeared after oil change/80k mile service 03/21. Told smoke sometimes happens after oil change, no worries. I kept driving vehicle. Took to dealer twice, they couldn't replicate. After a month at dealer, they did boroscope which revealed striations. 90% cylinder leak down. JLRUSA says vehicle way out of warranty, not their problem. Dealer says not their problem, they did nothing wrong. I now have a 2.5 ton paperweight just sitting at dealer. Repair costs well over 10k for new engine. Seems strange that these seals failed, all 3 passenger side, and this occurred with regular service at appropriate intervals at dealer with the correct engine oil. Someone is at fault and it's not owner.
NHTSA ODI 11467684
Apr 4, 2022Body & structure
The passenger front door opened by itself while the vehicle was moving. Speed was fairly slow 20-25kmphs an hour. The door almost struck another car in the right lane. The door locks were engaged and no light or warning was on the dash. I pulled over and closed the door and it closed as normal. Not sure what part of the door failed and caused it to open but I’m assuming the door latch? I called the dealership but they were closed. Will call them again but seems like a very serious issue that should be addressed by Land Rover. I could of struck another car, pedestrian or a cyclist. The door fully swung open. My vehicle is available to be inspected anytime. I have not made a insurance or police report etc.
NHTSA ODI 11459613
Jan 18, 2022EngineFuel system
I receive a constant warning light - check engine light comes on - for loose gas cap. I will adjust the gas cap and it will go away and then come back on, illuminate again shortly after. There is a strong fuel smell inside and outside of the vehicle.
NHTSA ODI 11447913
Dec 10, 2021Fuel system
There is a strong fuel smell outside and inside the cabin that gets worse
NHTSA ODI 11443372
Nov 2, 2021Body & structure
The driver door latch: there has been a handful of incidents where the door does not get full closed and I assume the system has a malfunction because then the door does not latch to vehicle as if the latch locks assuming vehicle had been closed. Therefore to close the door it has to be forcefully slammed to shut.
NHTSA ODI 11439048
Sep 11, 2020Latches & locks
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING, THE DRIVER'S DOOR UNLATCHED AND THE DOOR OPENED. THE CONTACT HELD THE DOOR CLOSED AND DROVE TO HER RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TAKEN TO THE DEALER PLAZA MOTORS (11654 OLIVE BLVD, CREVE COEUR, MO 63141) WHERE IT WAS DIAGNOSED HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V387000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
NHTSA ODI 11354376
Apr 27, 2020
THIS IS THE SECOND TIME I HAVE REPORTED. THAT THE DOORS OPEN WHILE DRIVING DOWN INTERSTATE. THIS IS HUGE SAFETY HAZARD. DEALERSHIP SENT ME A RECALL IN 2019. BUT, NOW THEY SAID I HAD TO PAY $675 FOR IT ! THIS ISNT RIGHT. WHEN THERE IS A RECALL. AND I ALREADY PAID SOME ON THE LAST TIME THE DOORS CAME OPEN
NHTSA ODI 11322416
Mar 2, 2020Body & structure
MY CAR DID NOT TELL ME WHAT THE RECALL WAS, AND IT WAS NOT REPAIRED SUCCESSFULLY, BUT MY MAIN DRIVING DOOR COULD NOT BE UNLOCKED AND LOCKED AUTOMATICALLY; ANOTHER FAULT IS THAT THERE IS ALWAYS A LOUD FRICTION SOUND WHILE DRIVING, WHICH HAS NOT BEEN RESOLVED FOR ME; THERE IS ALSO THE FEELING THAT THE LOWER HALF OF THE DOOR IS ABOUT TO FALL OFF, LIKE A BROKEN CAR; BECAUSE OF THE ABOVE FAULTS, MY CAR WAS BASICALLY PARKED AT HOME.
NHTSA ODI 11315747
Feb 20, 2020Body & structure
MY DRIVER SIDE DOOR WAS OPENING ON ITS OWN WHEN I HIT A BUMP OR MAKING A TURN WHILE DRIVING EVEN AFTER I LOCKED IT. HAD I NOT BEEN PAYING ATTENTION I WOULD HAVE FEEL OUT OF THE DOOR .I NO THERE IS A OPEN RECALL ON THAT CAN YOU ALL PLEASE FIND OUT WHAT IS TAKING THEM SO LONG TO FIX THIS PROBLEM BEFORE SOME GET HURT OR WORSE
NHTSA ODI 11310259
Feb 5, 2020SuspensionBrakesEngine
THIS VEHICLE WAS SOLD TO ME WITH KNOWN DEFECTS BY THE DEALER AND THE MANUFACTURER. THE VEHICLE HAS KNOWN REPEATED DEFECTS WITH THE COOLANT SYSTEM, LOW COOLANT WARNING LIGHT REPEATEDLY COMING ON, RADIATOR, REPEATED WATER PUMP FAILURE, CROSSOVER PIPE SEEPING, GEAR BOX/ GEAR SHIFT FAILURE, FRONT SUSPENSION BOTTOMING, UNUSUAL WEARING OF BRAKES, ECO START/STOP FAILURE, REPEATED O2 OXYGEN SENSOR FAILURE TRIGGERING CHECK ENGINE LIGHT WARNINGS, WINDSHIELD WASHER FLUID LEAK BEHIND FRONT BUMPER. MANUFACTURER AND DEALERSHIP ARE AWARE OF DEFECTS AND PERFORM DECEPTIVE, MINIMAL REPAIRS UNDER WARRANTY WITH THE EXPECTATION THAT THESE DEFECTS WILL PRESENT BIGGER PROBLEMS DOWN THE ROAD AFTER THE WARRANTY HAS EXPIRED AND WILL INCUR COST AT CONSUMER EXPENSE AND DEALERSHIP/MANUFACTURER PROFIT. FAILURE OF THE DEALERSHIP/MANUFACTURER TO REPAIR THESE DEFECTS HAS CAUSED ENGINE FAILURE IN MY VEHICLE THAT I HAVE OWNED FOR 3 YEARS. I HAVE BEEN IN CONTACT WITH MANUFACTURER AND THEY ARE STALLING AND DELAYING IN PROVIDING ANY REMEDY FOR THIS MATTER. I HAVE FULL DOCUMENTATION AND SERVICE RECORDS SINCE OWNERSHIP OF THE CAR. CAR WAS SERVICED AT LAND ROVER DEALERSHIPS. IN ADDITION, VEHICLE HAS HAD VARIOUS RECALLS KNOWN TO NHTSA.
NHTSA ODI 11307282
Dec 20, 2019Electrical systemEngine
TL* THE CONTACT OWNS A 2014 LAND ROVER RANGE ROVER. UPON TURNING OFF THE VEHICLE, THE "BATTERY LOW, START ENGINE" WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT NO FAILURE WAS FOUND. THE MECHANIC ASSOCIATED THE FAILURE WITH TECHNICAL SERVICE BULLETIN NUMBER: Q343 (LOSS OF COMMUNICATION/BATTERY WARNING LIGHT). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 38,800.
NHTSA ODI 11290353
Dec 18, 2019Electrical system
MY DOOR LOCKS ARE FAILING AND LAND ROVER / RANGE ROVER IS TELLING ME IT HAS NOTHING TO DO WITH YOUR PRIOR INVESTIGATION, RECALL OR OTHER. FIRST, I COULDN'T GET MY PASSENGER DOOR TO LOCK, THEN IT SUDDENLY STARTED WORKING AGAIN. NOW, I CAN'T GET MY DRIVER SIDE TO LOCK, AND MY PASSENGER IS FINE. LAND ROVER CLAIMS THEY ALREADY UPDATED MY "SOFTWARE" BUT I THINK IT'S SOMETHING MUCH MORE DETAILED THAN THAT, AS THERE ARE LITERALLY 1000'S OF PEOPLE ASKING ON THE INTERNET ABOUT THE EXACT SAME PROBLEM. NOT SURE IF THIS WILL RESULT IN MY DOORS FLYING OPEN SUDDENLY, AS HAS BEEN DOCUMENTED IN PRIOR CASES WITH NHTSA FOR MY YEAR RANGE ROVER - BUT I TRULY FEEL AS IF THEY KNOW ABOUT A PROBLEM WITH THEIR DOOR ACTUATORS, SOFTWARE AND LOCKS BUT ARE UNWILLING TO FIX THEM IN THEIR DEALERSHIP UNDER RECALL OR WARRANTY. SEVERAL DEALERS HAVE NOTED FOR MY VIN, THEY'VE DEVELOPED NEW ACTUATORS BECAUSE OF FLAWS IN PREVIOUS VERSIONS AND WANT ME TO SPEND UPWARDS OF $2K TO HAVE REPLACEMENTS.
NHTSA ODI 11289788
Oct 14, 2019Electrical systemSpeed controlEngine
I HAVE THE 2014 RANGE ROVER WITH THE V6 SUPERCHARGED GAS ENGINE. DURING A ROLLING START, SUCH AS ROLLING START TO PERFORM A U-TURN OR MERGING INTO A HIGHWAY, THE ACCELERATION IS DELAYED BY AT LEAST 2 SECONDS, WHICH IS VERY DANGEROUS. ESPECIALLY DURING MERGING ON TO THE FREEWAY THE 2 SECONDS ACCELERATION LAG COULD SEND FALSE INFORMATION TO THE OTHER CARS AND MADE ME ALMOST CRASH FOR A FEW TIMES. IT SHOULD BE A TRANSMISSION OR ENGINE MANAGEMENT SOFTWARE UPDATE TO ADDRESS THIS ISSUE.
NHTSA ODI 11268354
Sep 17, 2019Body & structure
ROOF TRIM PIECE BLEW OFF WHILE DRIVING DOWN THE ROAD. HEARD A BANG NOISE ON MY ROOF AND WHEN I PULLED OVER I SAW MY PASSENGER ROOF TRIM STRIP HAD BLOWN OFF. WAS ONLY GOING 40 MPH.
NHTSA ODI 11256210
Sep 17, 2019Transmission & drivetrain
WHEN ACCELERATING FROM A STOP WHILE TURNING EITHER RIGHT OR LEFT THERE IS A SKIPPING/GRINDING NOISE COMING FROM UNDER VEHICLE AROUND THE TRANSFER CASE. I'VE HAD THE FLUIDS FLUSHED BUT NOISE STILL REMAINS. SEEMS TO BE WORSE WHEN UNDER MORE TORQUE LIKE GOING UP A HILL.
NHTSA ODI 11256205
Aug 14, 2019Electrical system
SAFETY RECALL N335, RECALL WAS DONE AND DOOR STILL DOES NOT SHUT, AT TIMES OPENS WHEN DRIVING. IT DOES NOT SHUT WHEN ONE THINKS IT IS SHUT
NHTSA ODI 11243968
Jul 18, 2019Electrical system
THE DOORS UNLATCH AND OPEN WHILE DRIVING, YOU SEE THE LOCK LIGHT ON BUT THE DOOR OPENS WHILE DRIVING YOU HAVE TO HOLD THE DOOR TO MAKE IT TO YOUR DESTINATION THIS IS EXTREMELY DANGEROUS!!! CALLED THE DEALERSHIP TODAY AND THEY HAVE NO ANSWERS AND NO FIX TILL POSSIBLE THE END OF THIS MONTH HE SAID AND THAT'S NO GUARANTEE HE STATED!! WHAT ARE WE TO DO DRIVING VEHICLE WHERE THE DOORS SWING OPEN WHILE DRIVING?!?! I'M AFRAID FOR MY FAMILIES SAFETY WITH THIS TRUCK!!!
NHTSA ODI 11233003