What 84 owners told NHTSA about the 2014 Land Rover Range Rover Sport (7 Seat)

Land Rover has been made aware through several complaints that there is a widespread issue with their vehicles that requires recall. Thousands of customers have reported issues in their vehicles with cylinder 4 cracked pistons resulting in engine failure. Land Rover refuses to address the issue in their vehicles causing this malfunction and costly vehicle repair. Land Rover needs to issue a recall to address and rectify this issue in their vehicles as this issue results in the vehicle losing speed and coming to a complete halt with no warning from the vehicle. This could result in death of multiple people and cause crashes. It is highly dangerous and needs to be addressed by Land Rover with urgency.

NHTSA ODI 11615802

WHEN ACCELERATING FROM A STOP WHILE TURNING EITHER RIGHT OR LEFT THERE IS A SKIPPING/GRINDING NOISE COMING FROM UNDER VEHICLE AROUND THE TRANSFER CASE. I'VE HAD THE FLUIDS FLUSHED BUT NOISE STILL REMAINS. SEEMS TO BE WORSE WHEN UNDER MORE TORQUE LIKE GOING UP A HILL.

NHTSA ODI 11256205

IN 2016, THE LOW ENGINE COOLANT WARNING LIGHT CAME ON IN MY CAR. I TOOK IT TO THE DEALER AND THEY TESTED IT FOR A LEAK, DIDN'T FIND ONE, SO JUST TOPPED OFF THE FLUID. THREE MONTHS LATER, HAPPENED AGAIN. TOOK THE CAR IN AND THEY DID A QUICK PRESSURE TEST AND DIDN'T FIND A LEAK. THIS WAS AN ONGOING PROBLEM AND AT ONE POINT, THE DEALER REPLACED A WATER PUMP TO FIX THE PROBLEM. STILL, THE LIGHT WOULD COME BACK ON. IN NOVEMBER OF 2018, LOW ENGINE COOLANT LIGHT CAME ON WHILE I WAS DRIVING AND MY ENGINE OVERHEATED RIGHT THEN, WHILE I WAS DRIVING. I HAD CAR TOWED TO THE DEALER AND IT COST ME $3,400 TO HAVE THE REPAIRS DONE- LO AND BEHOLD, ALL OF THE COOLANT HAD LEAKED OUT. AFTER THOSE REPAIRS WERE DONE, I HAD THE CAR BACK FOR ABOUT A WEEK AND THE CHECK ENGINE LIGHT CAME ON,,,THEY SAID IT WAS AN O2 SENSOR, WHICH THEY REPLACED. GOT CAR BACK- CHECK ENGINE LIGHT COMES ON AGAIN. LONG STORY SHORT- NOW IT'S THE FUEL INJECTION SYSTEM AND A TIMING CHAIN FAILURE. EXTREMELY COSTLY REPAIR AND I AM NOW QUESTIONING IF THIS VEHICLE WAS EVER ROAD SAFE TO BEGIN WITH. THEY HAD MY CAR FOR OVER A MONTH REPLACING THE TIMING CHAIN AND SOME OTHER REPAIRS, WHICH LAND ROVER NORTH AMERICA DID PAY HALF OF. I AM CONCERNED BECAUSE ONE OF THE SERVICE ADVISORS AT LAND ROVER FRISCO SAID THAT THERE ARE A LOT OF ROVERS WITH THE LOW COOLANT LIGHT ON AND ALL THEY DO IS TOP OFF FLUID. I AM AFRAID THEY HAVE A BIGGER PROBLEM THAN WHAT THEY ARE ACKNOWLEDGING. BTW- LAND ROVER DALLAS IS WHO DID THE LATTER REPAIRS AND LAND ROVER FRISCO INITIALLY REPLACED THE WATER PUMP...WHICH WAS A WASTE OF MONEY.

NHTSA ODI 11193787

I PURCHASED MY NEW VEH IN MAY OF 2014. FROM THAT TIME UNTIL NOVEMBER, MY VEH DROVE/SHIFTED SMOOTH. I TOOK MY VEH IN FOR ITS 1ST SERVICE ON NOV. 25TH, 2014 AND AT THAT TIME THEY PERFORMED A TCM SOFTWARE UPDATE. SINCE LEAVING WITH MY VEH, I NOTICED IT DROVE COMPLETELY DIFFERENT. IT SHIFTED HARD, CLUNKED INTO GEAR & NO LONGER DRIVES LIKE A PREMIUM, NEW VEHICLE. I ADVISED MY SERVICE ADVISOR [XXX] A FEW DAYS LATER. AT THAT TIME HE SCHEDULED AN APT TO BRING IN & CHECK IT OUT. I ARRIVED FOR MY APT ON DEC 16TH, HAD THE SERVICE ADVISOR DRIVE WITH ME SO I COULD SHOW HIM WHAT I WAS EXPERIENCING. THE NEXT DAY I RECEIVED A PHONE CALL THAT MY VEH WAS "READY TO BE PICKED UP". I ASKED "DOES THAT MEAN IT IS FIXED?" HE REPLIED, "AT THIS TIME, WE & LAND ROVER ARE AWARE OF YOUR CONCERN, BUT UNFORTUNATELY, THERE IS NO REMEDY/FIX AT THIS TIME." THEY TOLD ME THEY WOULD CONTACT ME WHEN THERE WAS A KNOWN FIX/REPAIR. I PICKED MY VEH UP, & SINCE THEN, IT DRIVES EVEN WORSE. I EXPLAINED TO THE SERVICE DEPT THAT EVEN THOUGH THEY SAY IT IS "SAFE TO DRIVE", THAT I DO NO FEEL SAFE DRIVING IT. IN THE MORNINGS, THE SHIFTS ARE SO VIOLENT THAT I FEEL LIKE I AM DOING FURTHER DAMAGE TO MY DRIVETRAIN/SUSPENSION COMPONENTS. I HAVE REACHED OUT TO LAND ROVER NORTH AMERICA (REP:[XXX]: 800.452.4827 EXT. [XXX]0) SEVERAL TIMES, HE STATES THE SAME THING, "LAND ROVER IS AWARE OF THE TRANSMISSION PROBLEM, BUT THERE IS NO KNOWN FIX AT THIS TIME". IN MY OPINION, THIS VEHICLE IS CLASSIFIED AS A "LEMON" BECAUSE I CANNOT OPERATE IT WITH MY CHILDREN IN THE CAR & FEEL SAFE, & THE DEALERSHIP/CAR MANUFACTURER DOES NOT HAVE A REMEDY/FIX NOR CAN THEY TELL ME WHEN IT WILL BE AVAILABLE. (I HAVE BEEN DEALING WITH THIS ISSUE NOW FOR ALMOST 2 MONTHS & THINK THE TIME FRAME I HAVE BEEN PATIENTLY WAITING FOR IS MORE THAN REASONABLE, WHICH IS WHY I AM PROCEEDING NOW WITH FURTHER ACTION). THANK YOU FOR YOUR TIME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

NHTSA ODI 10672707

I HAVE AN UNRESOLVED ISSUE WITH LAND ROVER RELATING TO THE ENGINE / TRANSMISSION WARNING LIGHT AND THE NEED FOR AN O2 SENSOR TO BE FITTED TO THE VEHICLE. LAND ROVER (SOUTH WEST FREEWAY, HOUSTON) HAVE BEEN UNABLE TO A) SOURCE THE O2 SENSOR B) ENSURE THAT THE VEHICLE IS RUNNING CORRECTLY C) GIVE ME A DATE WHEN THE PART WILL BE AVAILABLE. FEEL LIKE I AM BEING IGNORED BY THE GARAGE HAVING HAD THE VEHICLE IN 3 TIMES FOR DIAGNOSTICS AND TWICE TOLD THAT THE PART WOULD BE FITTED WHEN THEY HAD NONE IN STOCK. *TR

NHTSA ODI 10598517

TL* THE CONTACT OWNS A 2014 LAND ROVER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS AN ABNORMAL REDUCTION IN ENGINE POWER AND THE CONTACT WAS UNABLE TO SHIFT INTO ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE SOFTWARE WOULD HAVE TO BE REPROGRAMMED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 240. *TR

NHTSA ODI 10567026

START/STOP FEATURE SHUTS THE ENGINE DOWN WHEN STOPPED. ENGINE RESTARTS UPON RELEASE OF BRAKE PEDAL. CAR LURCHES FORWARD AS ENGINE RESTARTS. THIS NEARLY RESULTED IN A PEDESTRIAN COLLISION. PEDESTRIAN WAS CROSSING AGAINST GREEN LIGHT. WHEN BRAKE PEDAL WAS RELEASED, THE CAR LURCHED FORWARD AS ENGINE RESTARTED NEARLY RESULTING IN UNAVOIDABLE COLLISION WITH PEDESTRIAN. START/STOP SYSTEM CANNOT BE PERMANENTLY DISABLED.

NHTSA ODI 10524413