Home · 2014 Jeep Patriot · Complaints

What 548 owners told NHTSA about the 2014 Jeep Patriot

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (548)Crash / fire / injury (48)Engine (156)Airbags (149)Seat belts (104)Electrical system (89)Transmission & drivetrain (70)Speed control (60)Electronic Stability Control (esc) (51)Fuel system (41)Seats (33)Brakes (23)

Newest first · 548 complaints · page 22 of 22

Sep 2, 2014Speed controlBrakes

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 60 MPH ON ITS OWN. THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL AND HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

NHTSA ODI 10629979

Sep 1, 2014Steering

I AM REPORTING THIS INFORMATION BECAUSE I WOULD LIKE TO KNOW IF HOW MANY INCIDENTS ARE THE SAME. MY JEEP PATRIOT DOES NOT HANDLE WELL ON GROOVED CONCRETE ROADWAYS. IT SWAYS, QUITE A LOT AND FEELS LIKE I WILL LOSE CONTROL OF THE VEHICLE. THE FIRST INCIDENT OF THIS WAS ON HWY 287 NORTH OF LONGMONT, CO. UNFORTUNATELY, THE DEALER SAYS THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE NEVER HAD THIS HAPPEN IN ANY OTHER VEHICLE I HAVE OWNED IN THE PAST 30 YEARS. I HAVE HAD OTHER INCIDENTS SINCE THE FIRST, JUST YESTERDAY. IT IS VERY HARD TO GO ANYWHERE THAT I AM NOT FAMILIAR OR WHEN ITS DARK, I DON'T KNOW WHEN I WILL ENCOUNTER THIS TYPE OF ROADWAY. IT IS QUITE SCARY. *TR

NHTSA ODI 10629926

Aug 26, 2014Visibility & wipers1 injury

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE DOOR WINDOW SUDDENLY SHATTERED CAUSING GLASS TO SCATTER INSIDE THE VEHICLE. THE DRIVER SUFFERED LACERATIONS TO THE LEG, CHEST AND BACK AREA. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 2,800.

NHTSA ODI 10628513

Aug 26, 2014Engine & cooling

I NEED YOUR HELP. I SENT TO THE OWNER OF THE FREEDOM JEEP DEALERSHIP BUT, TO DATE, I HAVE NOT RECEIVED A RESPONSE. I TOOK THE CAR TO THE SALES MANAGER FOR THE SECOND TIME ON THE 29TH OF JULY. YESTERDAY, I RECEIVED A CALL FROM HIM STATING THERE IS NOTHING WRONG WITH THE CAR! I KNOW THE FUMES FROM THE CAR MADE MY DAUGHTER AND I ILL AND I KNOW THAT THEY ADDED 2K TO THE SALE OF THE CAR WHEN THEY DID THE CONTRACT. I NEED HELP. PLEASE ADVISE. [XXX] PS I WOULD HAVE ATTACHED A COPY OF THE LETTER, BUT IT IS RATHER LONG AND COULD NOT FIT THIS SPACE. I CAN SEND IT TO YOU VIA EMAIL ATTACHMENT IF YOU WANT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10628593

Aug 20, 2014Airbags

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE AND THE PASSENGER'S SIDE PANEL AIR BAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER HAD BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 10626782

Aug 20, 2014Transmission & drivetrain

I WAS DRIVING DOWN THE ROAD, WHEN THE VEHICLE SHIFTED FROM DRIVE TO 4TH GEAR WITHOUT BEING TOUCHED.THIS PARTICULAR VEHICLE HAS AN OPTION TO MANUALLY SHIFT THROUGH THE SEVEN GEARS BY BUMPING THE SHIFTER SIDEWAYS. BUT NOTHING HAD CAME IN CONTACT WITH THE SHIFTER WHEN IT HAPPENED. IT HAS SINCE THIS FIRST INCIDENT, SHIFTED INTO LOWER GEARS MULTIPLE TIMES AND LEAVING THE RPMS NEAR OR IN RED LINES. THE ONLY WAY TO GET IT BACK INTO NORMAL DRIVING IS TO PULL THE SHIFTER UP INTO NEUTRAL AND BACK DOWN INTO DRIVE. IT WILL ALSO DE-ACCELERATE THE VEHICLE QUICKLY WHEN YOU TAKE YOUR FOOT OFF THE ACCELERATOR PEDAL AND PUT IT ON THE BRAKE TO SHIFT BACK INTO NORMAL DRIVING. *TR

NHTSA ODI 10626924

Aug 14, 2014Electrical systemFire

ON THIS DAY WHILE DRIVING ON 95 SOUTH TO FRANKLIN MILLS MALL FROM UPPER DARBY WE NOTICED AN ELECTRICAL BURNING SMELL. ONCE I WAS AT THE MALL PARKING LOT LOOKING FOR A PARKING SPACE MY SON INDICATES THAT THERE IS SMOKE COMING FROM UNDER HOOD ON PASSENGER SIDE. I PUT CAR IN PARK IN FRONT OF THE J C PENNEY STORE MY SON JUMPS OUT AND ATTEMPTS TO OPEN THE HOOD. BUT IT DOESN'T OPEN. HE THEN SAYS GET OUT IT IS ON FIRE. WE ALL GET OUT AND WHEN WE MOVE SAFELY AWAY FROM CAR WE CAN SEE FIRE UNDER THE CAR WITH WIRES HANGING DOWN TO THE GROUND. MY SON IS A VOLUNTEER FIRE FIGHTER SO HE RAN INTO THE STORE TO GET AN EXTINGUISHER. HE SPRAYS THE HOOD I GUESS IN AN ATTEMPT TO COOL CAR DOWN. THEN AGAIN, BEFORE THE FIRE TRUCKS ARRIVE, HE HAD GONE INTO STORE AGAIN TO GET ANOTHER EXTINGUISHER. THIS TIME HE GETS ON THE GROUND AN EXTINGUISHER TOWARD THE FIRE THAT WAS INTENSIVELY SPREADING UNDER THE CAR. FIRE FIGHTERS COME AND EVENTUALLY HAD TO PRY THE HOOD OPEN AND SMOKE AND FLAMES BILLOW OUT UNTIL THE MANAGED TO PUT OUT FIRE. NO WARNINGS HOWEVER I DID NOTICE THAT ELECTRICAL BURN SMELL ONCE TWO DAYS PRIOR TO INCIDENT. SO NOW MY INSURANCE DETERMINE IT A TOTAL LOSS. THEY PAID $17,000 TO MY CREDITOR BUT I'M STUCK WITH A $6000 BALANCE AND NO CAR TO DRIVE. I WONDER IF I CAN SUE MANUFACTURER IN SMALL CLAIMS COURT FOR @ $10,000 OR SO? *TR

NHTSA ODI 10622185

Aug 14, 2014Engine

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED AND THE TEMPERATURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED TO SHUT OFF WHEN IT OVERHEATS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,076.

NHTSA ODI 10622276

Aug 5, 2014Engine

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE DEALER REPLACED THE OIL SENSOR AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10618937

Aug 4, 2014Electrical system

VEHICLE UNEXPECTEDLY SHUTS OFF AND LOCKS BRAKES WHILE DRIVING (35-40 MPH). VERY DANGEROUS EXPERIENCE DUE TO LOOSING CONTROL OF VEHICLE WHILE TRAVELING. *TR

NHTSA ODI 10618743

Jul 14, 2014Body & structure

I BOUGHT THIS VEHICLE BRAND NEW, WITH IN THE FIRST WEEK, NOTICED WATER LEAKING INTO CARGO AREA FROM THE DOME LIGHT. TOOK TO DEALER , WAS TOLD IT WAS FIXED THAT IT WAS LEAKING IN AROUND THE ANTENNA. IT NOW LEAKING AGAIN, IS NOT FIXED, HAVING TO TAKE FOR SECOND TIME. THE CAR HAS LESS THAN 2000 MILES, I'VE ONLY HAD ABOUT 2 MONTHS IF THAT. THEY DO NOT PROVIDE ME WITH A LONER VEHICLE, ONLY OFFER TO PAY FOR A RENTAL, WHICH REQUIRES ME TO PUT A DEPOSIT AND TIME OFF WORK TO MAKE IT TO RENTAL COMPANY. *TR

NHTSA ODI 10610287

Jun 13, 2014Engine1 injury

MFG AND DEALER INDICATE THAT ALL JEEP PATRIOTS HAVE TRANSMISSION METERING/SENSORING SYSTEM THAT FAILS AND THAT THEY DON'T KNOW HOW TO FIX THE THE DEFECTIVE COMPONENTS. THEY SAY THEY'RE NOT ISSUING A SAFETY RECALL BECAUSE THERE HAVEN'T BEEN ENOUGH CRASHES OR FATALITIES. WHEN THE TRANSMISSION LIGHT GOES ON, THE VEHICLE WILL SLOW DOWN SWIFTLY (EX 70MPH TO 20MPH OR FULL STOP) AND THIS IMPACTS VEHICLE SAFETY - PUTTING SAFETY AND LIVES OF THOUSANDS OF JEEP DRIVERS AT RISK, ALONG WITH PASSENGER AND THEIR FAMILIES. ALL MFG AND DEALER TRY TO DO IS COLLECT DIAGNOSTIC TESTING FEE FOR VEHICLE DEFECTS THEY'RE AWARE OF AND HAVE NO FIX FOR. BASICALLY, THEY'RE WILLING TO COLLECT MONEY AND LET PEOPLE CRASH OR DIE. I WAS LAST AFFECTED ON MAY 31, 2014 AND WAS LEFT STRANDED ON THE I-10 IN AZ AT 115 DEGREES IN THE DESERT. I HAVE TO STEER OFF HIGHWAY TO AVOID TRUCKS CRASHING INTO ME. I SUFFERED HEAT EXHAUSTION AND CAN'T DRIVE THE VEHICLE ANYMORE DUE TO SAFETY, STRESS, AND ANXIETY. JIM CLICK DEALERSHIP AND THEIR MFG CUSTOMER CARE MGR STILL TRY TO COLLECT MONEY FOR DIAGNOSTIC TESTING, BUT FULLY ACKNOWLEDGE THAT THIS IS A KNOWN ISSUE WITH NO FIX. I'VE DEMANDED THAT THEY RECALL THIS VEHICLE, BUT THEY REFUSE. JIM CLICK SERVICE MGR DAVID SAGERS INDICATES THAT THE MFG IS "TOYING" WITH A SENARIO WHERE THEY LOWER THE TRANSMISSION FLUID LEVELS IN THESE JEEPS, BUT THAT THEY DON'T REALLY THINK THAT WILL BE A FIX. HE SAYS OTHER MODELS ARE ALSO AFFECTED. PLEASE ISSUE A SAFETY RECALL AND IF THERE IS NO FIX, PLEASE HELP GET ME INTO A NEW VEHICLE. PREVIOUSLY, I WAS STRANDED FOR ANOTHER RECALL ISSUE - THE ACTUATOR FLOW CONTROL VALVE 36016 AND THE TECH FOUND CODE P2017 AND A FAULTY INTAKE MANIFOLD VALVE SENSOR. THIS JEEP IS A DEATH TRAP. *JS

NHTSA ODI 10598053

May 4, 2014Engine & coolingTransmission & drivetrain

WAS TRAVELING ON THE HIGHWAY AT APPROXIMATELY 45 MPH, GLANCED AT THE PASSENGER SIDE MIRROR AND NOTICED GREY SMOKE COMING FROM THE BACK OF THE VEHICLE WITHIN A FEW SECONDS THE "CHECK ENGINE" LIGHT CAME ON. I STOPPED AT A TRAFFIC LIGHT BEFORE A SAFE PULL OVER SPOT WAS AVAILABLE. ONCE LIGHT CHANGED TO GREEN, VEHICLE WOULD BARLEY MOVE EVEN WITH INCREASED THROTTLE PRESSURE. GOT THE VEHICLE TO A SAFE SPOT OFF THE HIGHWAY. NOTICED A LOT OF TRANSMISSION FLUID FLOWING FROM UNDER THE VEHICLE. HAD TO HAVE VEHICLE TOWED TO DEALER.

NHTSA ODI 10586951

Apr 7, 2014Transmission & drivetrain

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING 65 MPH THE TRANSMISSION IN THE GEARS WOULD NOT ENGAGE. THE OIL LIGHT ILLUMINATED BRIEFLY AND THE VEHICLE DECELERATED TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,136. THE CURRENT MILEAGE WAS 9,136.

NHTSA ODI 10577935

Apr 2, 2014Brakes

DRIVING IN RAIN, WENT THROUGH STANDING WATER ON ROAD. ABS BRAKE LIGHT WENT ON AND STAYED ON. BRAKE ASSIST NO LONGER WORKS. DEALER HAS HAD VEHICLE FOR TWO WEEKS NOW TRYING TO FIGURE OUT WHAT IS WRONG. *TR

NHTSA ODI 10576794

Jan 13, 2014Electrical systemBody & structure

AFTER A SEVERE RAINSTORM DISCOVERED WATER ON MY DASHBOARD AND LEAKING FROM MY DOME LIGHT PLATE. WATER HAS SHORTED OUT PASSENGER SIDE DOME LIGHT AND AM WORRIED ABOUT FURTHER ELECTRICAL DAMAGE. *TR

NHTSA ODI 10559661

Jan 7, 2014AirbagsCrash1 injury

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, A COMMERCIAL TRACTOR TRAILER CRASHED INTO HIS DRIVERS SIDE FRONT FENDER. THE AIG BAG SENSORS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO HIS INSURANCE COMPANY. THE CONTACT LEFT KNEE WAS INJURED. THERE WAS A POLICE REPORT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

NHTSA ODI 10558885

Dec 7, 2013Suspension

WAS DRIVING WITH A TOTAL OF 4 PEOPLE IN JEEP WHEN IT STARTED TO SHAKE REALLY BAD AT 40 MILES MPH I THOUGHT I HAD A FLAT TIRE,WHEN I LOOKED TIRES WERE OK, WHEN I STARTED DRIVING AGAIN IT STARTED TO SHAKE AGAIN, SO I TURNED JEEP AROUND AND HEADED BACK HOME CALLED FOR A TOW TO GET JEEP TO DEALER. THEY JUST CHECKED LUGS ON TIRES TOOK ON A TEST DRIVE AND SAID IT WAS OK. THEY COULD NOT ANSWER WHY IT SHOOK AND TOLD ME TO TAKE IT TO WHERE I BOUGHT JEEP FROM. I TOOK JEEP TO DEALER ON 12-6 2013 THEY SAID WHAT DO I THINK SHOULD BE DONE TO FIGURE OUT WHY IT SHOOK. IM NOT A MECHANIC SO WHAT COULD I SAY, THEY JUST SAID TO LEAVE IT WITH THEM AND THEY WOULD TRY TO FIND OUT WHY IT HAPPENED. *TR

NHTSA ODI 10555179

Dec 4, 2013Steering

I WAS DRIVING AROUND A CORNER WHICH I DRIVE AROUND AT LEAST 2 TIMES A DAY, MIDWAY THRU THE TURN MY STEERING WHEEL LOCKED UP AND WOULD NOT LET ME TURN IT ... IT JUST JAMMED UP IN THE MIDDLE OF THE TURN... I BRAKED AND WATCHED AS I WENT STRAIGHT INTO A GUARDRAIL .. UNABLE TO DO A THING ABOUT THE SITUATION EXCEPT BRACE MYSELF . *TR

NHTSA ODI 10554869

Nov 25, 2013Visibility & wipers

GOT IN THE VEHICLE - STARTED IT UP - HEARD A FUNNY (WELL, NOT REALLY FUNNY) NOISE AND WATCHED A CRACK APPEAR (AND GROW RIGHT IN FRONT OF MY EYES) IN THE LOWER RIGHT SIDE OF THE WINDSHIELD. DID SOME SEARCHING ON THE INTERNET AND FOUND OTHER PEOPLE HAVING THE SAME PROBLEM. THIS WAS NOT CAUSED BY A ROCK OR FOREIGN OBJECT - IT HAPPENED RIGHT IN FRONT OF MY EYES. THIS COULD HAVE BEEN A REAL PROBLEM IF IT HAD HAPPENED WHILE DRIVING. *TR

NHTSA ODI 10553777

Aug 20, 2013Electrical systemSpeed controlEngine

I PURCHASED THIS 2014 PATRIOT FOUR WEEKS AGO WITH, I HAVE NOT EVEN MADE A FIRST PAYMENT. YESTERDAY WHILE DRIVING IN A PARKING LOT MY JEEP LOST ALL POWER. I WAS SHIFTED INTO DRIVE AND WOULD HIT THE GAS PEDAL AND NOTHING WOULD HAPPEN. THERE WAS ABSOLUTELY NO WARNING THAT IS WAS GOING TO STALL, NO INDICATOR LIGHTS EVER TURNED ON. I PLACED THE JEEP IN PARK AND TURNED OFF THE IGNITION. TURNED IT BACK ON, IT WAS NOT IMMEDIATE THERE WAS SOME LAG ON THE START AND WAS ABLE TO DRIVE IT AGAIN. I TOOK IT TO MY LOCAL DEALERSHIP TODAY TO BE INSPECTED AFTER A FEW HOURS THEY TOLD ME THEY COULD FIND NOTHING WRONG AND SENT ME ON MY WAY. I HAVE INVESTIGATED FURTHER AND FOUND THAT THE 2011/2012 MODELS HAVE BEEN INVESTIGATED FOR THIS SAME PROBLEM IN THE PAST. THIS IS A TERRIFYING AND DANGEROUS OCCURRENCE THAT MUST BE RESOLVED. I AM NOW FEARFUL THAT THIS WILL REOCCUR IN MUCH MORE CONGESTED OR HIGH SPEED CONDITIONS. *TR

NHTSA ODI 10536277

Aug 19, 2013Transmission & drivetrainElectronic Stability Control (esc)

ON WELL TRAVELED MINING ROADS IN 4WD, WHEN ONE TIRE SLIPS, THE VEHICLE WOULD NOT EVEN PULL ITS OWN WEIGHT AND THE ENGINE WOULD NOT REV OVER 2,000 RPM. I BACK UP, PUT THE VEHICLE IN 4X4 LOW AND IF ANY WHEEL SLIPS, IT WOULD STOP AT 2,000 RPM AGAIN. ALL I CAN DO IS BACK DOWN A DANGEROUS ROAD AND TRY TO FIND A SPOT WHERE I CAN TURN AROUND. THIS HAS HAPPENED MULTIPLE TIMES, BEEN TO 2 DEALERS IN 2 STATES 4 TIMES. THE VEHICLE STRANDED ME ON SEVERAL OCCASIONS DOING THE SAME THING IN DANGEROUS AREA WITH CLIFFS OR STEEP DROP OFFS TO RIVERS AND ROCK OUT CROPS ON ONE SIDE. CHRYSLER HQ SAID THEY WILL NOT WORK ON MY VEHICLE ANYMORE AND THAT THE TRUCK IS PERFORMING AS DESIGNED! DESIGNED TO STRAND SOMEONE ON A WELL TRAVELED MINING ROAD THE OTHER PICKUPS CAN GET TO WITHOUT 4X4? I BOUGHT THIS 4X4 WITH THE OFF ROAD TRAIL RATED PACKAGE BECAUSE THAT'S WHAT THE SELLING DEALER SAID I NEEDED FOR MINING. IT HAS NOT BEEN OFF ROAD. I CAN'T EVEN GET TO WHERE I WORK AND THIS VEHICLE HAS EVEN FAILED ON VERY SMALL HILLS WITH DEALERSHIP PERSONNEL IN THE VEHICLE. ANOTHER DEALER TEST DROVE IT, FAILED AND WOULDN'T GO OVER 2,300 RPM. THEY SAID THEY DIDN'T KNOW WHAT TO DO. THEY DUPLICATED THE PROBLEM IN 4X4 DRIVE, 4X4 LOW, WITH AND WITHOUT TRACTION CONTROL. WHEN THIS HAPPENS, THE VEHICLE WILL NOT PULL ITS OWN WEIGHT AND NO WHEELS ARE EVEN SPINNING. VERY DANGEROUS DESIGN AND CAN'T EVEN GET TO MY JOB! WHEN I HAVE TO BACK DOWN BECAUSE IT WILL NOT GO FORWARD I HAVE TO MAKE SURE IT'S A PLACE PERPENDICULAR TO THE SLOPE OF THE INCLINE OR YOU ARE STUCK DIAGONAL TO THE ROAD AND THE VEHICLE WILL NOT GO FORWARD AND THERE IS NO MORE ROOM TO BACK UP WITHOUT GOING OFF A CLIFF, FALLING INTO A RIVER OR SLIDING INTO A CANYON. *TR

NHTSA ODI 10536144

Jun 23, 2013Brakes

BRAKE FAILURE AND CAR ACCELERATES DURING PERIODS OF BRAKE FAILURE. A WEEK AFTER TAKING DELIVERY OF THIS NEW CAR WITH AROUND 470 MILES ON THE ODE METER, IT WAS NOTICED THAT DURING PERIODS OF GENTLE BRAKING, THE BRAKES APPEARED TO FAIL AND THE CAR WOULD ACCELERATED DURING THE SHORT PERIODS THE BRAKES WOULD FAIL. THE FIRST OCCURRENCE WAS NOTICED AT AROUND 30 MPH IN STEADY URBAN TRAFFIC. THE BRAKES APPEARED TO FAIL AGAIN ABOUT 10 MIN LATER IN SIMILAR TRAFFIC. DURING THESE 2 FAILURES THE BRAKES APPEARED TO FAIL FOR AROUND A QUARTER OF A SECOND. ABOUT 1/2 AN HOUR LATER, IN STEADY FREEWAY TRAFFIC OF 55 TO 60 MPH AT AROUND 3.30 PM, GENTLE BRAKING WAS NEEDED AND THE BRAKES FAILED AND THE CAR ACCELERATED FOR ABOUT A PERIOD OF ONE TO ONE AND A HALF SECONDS. I WAS VERY CLOSE TO RAMMING THE CAR IN FRONT. DURING THE PERIODS OF FAILURE, THE BRAKE PEDAL REMAINS FIRM AND SOLID, IT IS AS IF THE BRAKES ARE ELECTRONICALLY SWITCHED OFF AND THEN ELECTRONICALLY SWITCHED ON AGAIN. DURING THE PERIODS OF FAILURES, THE APPLICATION OF ADDITIONAL PRESSURE ON THE BRAKE PEDAL DOES NOT STOP THE CAR ACCELERATING. THE FASTER THE SPEED, THE LONGER THE PERIOD THAT THE BRAKES APPEAR TO FAIL. IT WAS A PRETTY SCARY EXPERIENCE. THE BOTTOM LINE IS, WHEN YOU APPLY THE BRAKES IN ANY CAR, THE DRIVER NEEDS TO HAVE THE CONFIDENCE THAT THE CAR WILL SLOW DOWN AND STOP SAFELY, THE LAST THING A CAR SHOULD DO, IS ACCELERATE WHEN THE BRAKE PEDAL IS PRESSED, IT TOTALLY DESTROYS THE SAFE BRAKING 3 SECOND RULE. THE MANUFACTURE HAS DETERMINED THAT THE TRANSMISSION SOFTWARE IS THE PROBLEM AND IT COULD TAKE UP TO A YEAR TO REWRITE THE SOFTWARE. THIS, IN MY OPINION, IS TOTALLY UNACCEPTABLE AND ALL 2014 JEEP PATRIOT AND COMPASS WITH 6 SPEED AUTOMATIC TRANSMISSIONS SHOULD BE TAKE OFF THE ROAD. NHTSA ARE WELCOME TO A TEST DRIVE, THESE BRAKE FAILURE/ACCELERATION ISSUES OCCUR EVERY TIME THE CAR IS DRIVEN. *TR

NHTSA ODI 10521257

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Working with the data? Download all 548 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 Jeep Patriot verdict →